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Service tag
When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag. It is necessary to remove the battery to obtain these numbers. See
on page 34
Item
(1)
(2)
(3)
(4)
(5)
14
Chapter 3 Illustrated parts catalog
for battery removal instructions.
Description
Product name
Serial number (s/n)
Part number/Product number (p/n)
Warranty period
Model description
Function
This is the product name affixed to the front of
the computer.
This is an alphanumeric identifier that is unique to
each product.
This number provides specific information about the
product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.
This number describes the duration of the warranty
period for the computer.
This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
Battery
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