Appendix; Troubleshooting - Vivotek PZ6114 User Manual

Appendix

A. Troubleshooting
Status LED
After powering up, the Network Camera performs a self-diagnostic to detect any
hardware defects. The following table lists the LED patterns in general. In case of any
fatal error, the LED will blink in a pattern other than those below.
Condition
During self-diagnostic after power on
Ethernet signal is lost
Before network is setup
After network is setup
Any hardware failure
Restoring the factory defaults
will erase any previous settings.
Reset or restore the system after
power on.
LED color
Blink in interchanged green and red
Red LED is off till Ethernet is detected
Steady green till IP address is confirmed
Blink green every second
Other patterns
Reset and Restore
At the left side of the camera there is a button hidden in
the pinhole as shown in the picture. It is used to reset
the system or restore the factory default settings.
Sometimes resetting the system sets the system back to
normal state. If the system problems remain after reset,
restore the factory settings and install again.
RESET: Poke the wrench to click on the button.
RESTORE: 1. Poke the wrench to press on the button
continuously.
2. Wait for self-diagnostic to run twice.
3. Withdraw the wrench as soon as the second
self-diagnostic starts.
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