LG 22LG3DDH Setup Manual

LG 22LG3DDH Setup Manual

Hospital tv
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22LG3DDH 26LG3DDH 32LG3DDH
42LD6DDH
Hospital TVs
Commercial Mode Setup Guide
Note: Selected features shown within this guide may not be available on all models.
EXPERIENCED INSTALLER
Express Script Installer Menu Wizard
pages 9 – 10
Custom Master TV Setup
pages 11 – 14
Cloning Information
pages 27 – 33
P/N: 206-4190 (Rev B)
© Copyright 2011, LG Electronics U.S.A., Inc.

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Summary of Contents for LG 22LG3DDH

  • Page 1 Note: Selected features shown within this guide may not be available on all models. EXPERIENCED INSTALLER Express Script Installer Menu Wizard pages 9 – 10 Custom Master TV Setup pages 11 – 14 Cloning Information pages 27 – 33 P/N: 206-4190 (Rev B) © Copyright 2011, LG Electronics U.S.A., Inc.
  • Page 2: Safety Warnings

    • Consult the dealer or an experienced radio/TV technician for help. CAUTION: Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc. Unauthorized modification could void the user’s authority to operate this product.
  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS Read these instructions. 17. Power Cord Caution: It is recommended that appliances be placed Keep these instructions. upon a dedicated circuit; that is, a single outlet circuit Heed all warnings. which powers only that appliance and has no additional outlets or branch circuits.
  • Page 4 IMPORTANT SAFETY INSTRUCTIONS 26. Do not touch the ventilation openings, as they may become (Continued from previous page) hot while the TV is operating. 22. Outdoor Antenna Grounding 27. If you smell smoke or other odors coming from the TV or If an outside antenna or cable system is connected to the hear strange sounds, unplug the power cord, and contact an product, follow the precautions below.
  • Page 5: Table Of Contents

    Table of Contents Safety Warnings ....... . 2 References Important Safety Instructions ....3 – 4 Upgrading TV/PTC Software using a USB Memory Device.
  • Page 6: Tv Overview / Setup Checklist

    TV Overview / Setup Checklist TV Overview Using the Hospital TV, the patient has available the following entertainment options: Pillow speaker control of TV. SRS surround sound or infinite sound. • • Auxiliary inputs on side connections panel, if Digital captions. •...
  • Page 7: Commercial Mode Overview

    Commercial Mode Overview This document describes how to set up LG3DDH and LD6DDH TVs for Commercial Mode operation. There are two methods for configuring stand-alone TVs: either using the Express Script Installer Menu Wizard or the Custom Master TV Setup procedure as described in this document. These TV models also allow external control via the TV’s MPI port, and if a Free-To-Guest device is installed in the TV MPI card slot, the TV can be configured for FTG Mode.
  • Page 8: Installer Remote Control Typical Key Functions

    Installer Remote Control Typical Key Functions An LG Installer Remote similar to that shown below is required to set up and operate the TV. The LG Installer Remote illustrated below and throughout this document shows typical remote control functions and is provided for reference only.
  • Page 9: Express Script Installer Menu Wizard

    Express Script Installer Menu Wizard The Express Script Installer Menu Wizard guides you through the process of setting up the essential items for most hospital TV viewing applications and is displayed each time the TV is turned ON, unless it previously has been completed or exited.
  • Page 10 Express Script Installer Menu Wizard (Cont.) (Continued from previous page) 5. To allow channel access (default: Yes), you can simply select Next and Installer Menu Wizard ► ► ► ► ► ► press OK (Enter). Step 4. Channel Access To lock the channel lineup (after the Express Script is complete) and restrict Do you want to allow direct access to channels not in access to the TV setup menus, select the channel access field, and use the the channel list?
  • Page 11: Custom Master Tv Setup

    Custom Master TV Setup This section describes how to create a customized Master TV Setup for cloning purposes. Before You Begin It is recommended that you disconnect all Aux inputs if you intend to run Auto Tuning (Channel Search). • Under certain conditions, Auto Tuning is disabled if there is an Aux input active.
  • Page 12: Custom Master Tv Setup Procedure

    Custom Master TV Setup (Cont.) Custom Master TV Setup Procedure 1. Set Installer Menu items. This step provides specific instruction only on the Installer Menu HOSPITAL PTC INSTALLER MENU items that should be set on a Master TV. Refer to pages 15 to 21 for detailed information on all Installer Menu items.
  • Page 13 Custom Master TV Setup (Cont.) (Continued from previous page) 3. Run Auto Tuning. a) To search for all available analog and digital channels, go to the CHANNEL Move Enter Channel Menu, select the Auto Tuning option, and follow the on-screen instructions. Auto Tuning b) Use the Channel Edit option in the Channel Menu to edit the Manual Tuning...
  • Page 14 Custom Master TV Setup (Cont.) (Continued from previous page) 5. (Optional) Add Custom Channel and Aux Input Labels: DIGITAL 19-3 2-5-4 + MENU Mode MONO STEREO SAP Note: 2-5-4 + MENU Mode enables you to add/edit channel icons and custom text labels in the PTC once the Master TV Setup has WXYZ been transferred as described in the previous step.
  • Page 15: Installer Menu

    Installer Menu Use the Installer Menu to set up, change, or view operational settings. Refer to the table starting on the next page for brief descriptions of Installer Menu items. More detailed descriptions follow the table listing. Accessing the Installer Menu 1.
  • Page 16 Set to 1 to enable display panel Video 1 input jack. Set to 1 to automatically switch to Camport. If set to 1, STRT AUX SRCE AUTO CAMPORT * 0 / 1 cannot be set to 2. Not applicable for 22LG3DDH. 206-4190...
  • Page 17 FACT DEFAULT 0 / 1 Set to 0 for Normal. Set to 1 to load presets for all Installer Menu settings. 1, 3, 255 for 22LG3DDH. Not applicable for 22LG3DDH. *** Applicable for 42LD6DDH only. Caution: Installer Menu settings may affect options available from the TV setup menus or the Function Menu.
  • Page 18 Installer Menu (Cont.) Detailed Descriptions of Installer Menu Items 000 - INSTALLER SEQUENCE NOTE: For items 007, 008, and 009 For legacy reasons, the scale used is 0 - 63. The PTC software Specifies entry sequence to the Installer Menu. will translate this to the 0 - 100 scale used by the TV.
  • Page 19 Installer Menu (Cont.) 012 - IR BANKS EN (IR Banks Enable) 023 - CAPTION LOCK For direct access to a particular channel bank. When enabled, you If set to 0, captions are OFF when the TV is turned ON. Set to 1 to use the caption setting configured before the TV was turned OFF can access a channel bank by inputting the IR code for the bank.
  • Page 20 2 = Video 2 4 = RGB 255 = Last Aux 078 - UPN MSB (UPN Most Significant Byte) User programmable number, most significant byte readable by MPI command. Note: Not linked to serial number. * Not applicable for the 22LG3DDH 206-4190...
  • Page 21: Installer Menu

    Menu is available (i.e., the TV is not in Stand-alone Mode). Set to assigned channel icons and custom text labels. 0 to disable SAP feature on Function Menu, if Function Menu is available. * Not applicable for the 22LG3DDH 206-4190...
  • Page 22: Channel Icons / Custom Text Labels (2-5-4 + Menu Mode)

    Channel Icons / Custom Text Labels (2-5-4 + MENU Mode) Changing Channel Icons and/or Adding or Editing Changing icons and/or adding or editing custom text labels Custom Text Labels in the Channel-Time Display can only be done if there are channels that have been transferred to the TV’s PTC either during the Express If there is no pre-assigned icon for a channel, you can add Script/Custom Master TV Setup (see pages 9 to 10 or...
  • Page 23: Channel Banks Setup

    Channel Banks Setup Channel Banks Overview Channel Banks enable institution administrators to create tiered channel programming on patient in-room TVs. Each channel bank may offer a custom channel lineup for a pre-determined fee. The top tier generally contains the most programming (premium, etc.), 2nd tier = lesser programming, 3rd tier = basic programming, etc.
  • Page 24 Channel Banks Setup (Cont.) Channel Banks Worksheets Use Channel Banks Worksheets (see page 26) to create channel status charts as part of the setup process. See also sample charts on page 25. On the channel status charts, show the status for each channel in all channel banks.
  • Page 25: Channel Banks Setup

    Channel Banks Setup (Cont.) Inactive TV Setup To create an inactive TV display on Channel Bank 4, select NORMAL-DELETED for each channel in Channel Bank 4. When the TV is powered ON by the patient, an “Inactive TV Call Attendant” message will appear on the screen, and after a few moments the TV will turn itself OFF.
  • Page 26: Channel Banks Worksheet

    Channel Banks Worksheet Use this worksheet to plan your program packages. (Photocopy additional worksheets as needed.) Purpose Channel Number Purpose Channel Number Purpose Channel Number Purpose Channel Number 99 100 Purpose Channel Number 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 Date _____________ Installer _____________________________________ Page ___ of ____ Location ______________________________________________________________________ 206-4190...
  • Page 27: Cloning Overview

    Cloning Overview IMPORTANT CLONING INFORMATION There are three options for cloning a Master TV Setup (including a TV that has been set up using the Express Script Installer Menu Wizard): Using a USB memory device • Using a TLL-1100A clone programmer •...
  • Page 28: Usb Cloning Procedure

    USB Cloning Procedure Learning / Teaching a Master TV Setup using a USB Memory Device USB Cloning Notes Read the IMPORTANT CLONING INFORMATION on page 27 before beginning any cloning procedures. • You may edit a filename as part of the Learning procedure; however, a file with edited contents will not •...
  • Page 29: Usb Cloning Procedure

    USB Cloning Procedure (Cont.) Learning / Teaching a Master TV Setup using a USB Memory Device (Cont.) Teach Master TV Setup to Target TV 1. On the Target TV, if necessary exit the Express Script Installer USB Download Menu Menu Wizard, and then use the Installer Remote to enter the Target TV Installer Menu: Press MENU repeatedly until the on-screen Upgrade TV Software display of the TV setup menus no longer toggles, and then press...
  • Page 30: Clone Programmer Cloning Procedures

    Clone Programmer Cloning Procedures Learning / Teaching a Master TV Setup using a TLL-1100A Clone Programmer Caution: Do not connect a clone programmer to a PPV card installed in the Master or Target TVs, as this will damage the clone programmer and the PPV card. Cloning is accomplished using the TV/clone programmer MPI ports for TLL-1100A Clone...
  • Page 31 Since the TLL-1100A’s time cannot be set directly, the current time needs to (6) DISPLAY CLONE SETUP be copied from an LG TV equipped with an enabled MPI port. CLONE CLOCK = XX:XX After the time is copied to the TLL-1100A clone programmer, the current CLOCK = XX:XX time will be maintained and can then be transferred to another TV.
  • Page 32: Learning / Teaching A Master Tv Setup Using An Lt2002 Clone Programmer

    Clone Programmer Cloning Procedures (Cont.) Learning / Teaching a Master TV Setup using an LT2002 Clone Programmer Caution: Do not connect a clone programmer to a PPV card installed in the Master or Target TVs, as this will damage the clone programmer and the PPV card. Cloning is accomplished using the TV/clone programmer MPI ports for communication (see figure).
  • Page 33: Clone Programmer Cloning Procedures

    Since the LT2002’s time cannot be set directly, the current time needs to be TO CHANGE MENU ITEMS, PRESS copied from an LG TV equipped with an enabled MPI port. CHANNEL KEYS OR DIGITS. After the time is copied to the LT2002 clone programmer, the current time will be TO EXECUTE ITEM, PRESS ON/OFF, maintained and can then be transferred to another TV.
  • Page 34: Device

    Reference: Upgrading TV/PTC Software using a USB Memory Device Checking the Software Versions Note: This function is not accessible on an LG3DDH HOSPITAL PTC INSTALLER MENU TV when the TV is not in Stand-alone Mode. Typical Installer Menu You can check the software versions of the TV by 000 INSTALLER SEQ accessing the Installer Menu with the Installer Remote: Press MENU repeatedly until the on-screen...
  • Page 35: Device

    Reference: Downloading a Splash Screen using a USB Memory Device Splash Screen Image File Guidelines The splash screen image must be a baseline (not progressive) JPEG. • USB Download Menu The image should be no larger than 1 MB. • Upgrade TV Software The ideal resolution for the LG3DDH image is 1366 x 768 pixels or •...
  • Page 36: Power Consumption Settings

    Reference: Power Consumption Settings The following tables assume Installer Menu item 099 BACK LIGHTING is set as shown below (default value is 100). 22LG3DDH 26LG3DDH 32LG3DDH 42LD6DDH Item 099 Power Power Power Power Back Lighting Percent Percent Percent Percent Consumption...
  • Page 37: Tv Camport Auto Sense Operation

    Reference: TV Camport Auto Sense Operation (26/32LG3DDH and 42LD6DDH TVs Only) The Camport Auto Sense function is enabled when: CAMPORT (Side Video) Functionality Control 1. Installer Menu item 34 CAMPORT EN is set to 1 AND Item 034 Item 040 Side (AV IN 2) 2.
  • Page 38: Tv Aux Input Configuration

    0x08 0 (VIDEO) Computer Computer SVGA Rear SVGA Rear REAR RGB EN = 2 0x10 Computer Computer (COMPUTER) Rear Y/PrPb Y/UV Component YPrPb EN 0x40 Component 0 (VIDEO) Component Video Not applicable for 22LG3DDH. ** Applicable for LD6DDH only. 206-4190...
  • Page 39: Vesa Standard Tv Mounts

    Reference: VESA Standard TV Mounts General Guidelines: Choosing a Location for Installing a VESA Standard Mount To the right are some examples of VESA standard mounts. Since there are numerous types of stands and mounts available, only a few are shown here. Refer to the instruc- tions provided with the TV stand that will be used to mount the TV.
  • Page 40: Lg3Ddh Rear Jack Panel

    This stereo jack provides a mono speaker software updates, etc. fixed-level, 1 watt output (audio +, audio -, w/ground shield). Do NOT plug in a mono connector, as this may damage the TV. 22LG3DDH AUDIO/VIDEO IN HDMI/DVI IN PORT Connection for composite audio/video Connection for HDMI/DVI output from external device.
  • Page 41: Ld6Ddh Rear Jack Panel

    Reference: LD6DDH Rear Jack Panel RESET Initiates a hardware reset and switches the TV to standby. UPDATE Restricted to software updates. REMOTE CONTROL OUT IR output for controlling an SPEAKER OUT (8Ω) auxiliary device. Connect to 8 ohm self-powered speaker input. Intended for special applications, such as a powered bathroom speaker with volume control.
  • Page 42: Lg3Ddh Side Connections Panel / Rf Antenna & Mpi Connections

    Left audio input. VIDEO IN Connect to video output port on (Headphone Output external device (see Reference for 22LG3DDH) section, “TV Camport Auto Sense AV IN 2 Operation” for further information). RF Antenna & MPI Connections Antenna...
  • Page 43 Reference: LD6DDH Side Connections Panel / RF Antenna Connection Side Connections Panel USB IN Insert USB device for software updates or for picture/music entertainment, as applicable. A/V 2 Input Headphone Output Connect headphone to L/MONO-AUDIO-R IN this port. Connect to audio output jacks on external device.For only mono audio output, connect to Left audio input.
  • Page 44: Mpi Card Slot

    Reference: MPI Card Slot The MPI card slot is equipped with an RF jack for antenna/cable signal source connection. The slot is also available for installing a PPV card. Note: Turn the TV ON. If the Express Script Installer Menu Wizard is present on the display (e.g., this is the first time the TV has been turned ON), exit the Express Script before inserting the PPV card.
  • Page 45: Pillow Speaker Setup

    Keep pendant control away from oxygen equipment.” Controlling the TV with Serial Data The TV is capable of being controlled by a single-wire, serial data signal. This is an LG patented technology and SPKR is being implemented by certain brands of “smart” pillow speakers.
  • Page 46: Troubleshooting

    Dim room light. Bed Switch set to wrong bed. Set Bed Switch or update Installer Menu, as necessary. Wrong Installer Remote. Requires compatible Installer Remote. Contact your LG dealer. Picture Reception Normal picture, Audio muted. Press MUTE or use Volume Up key to increase sound level.
  • Page 47: Troubleshooting Flow Chart

    Troubleshooting (Cont.) Troubleshooting Flow Chart Controller Quick Check STATUS Plug into AC connected LED on PTC Power outlet. to AC Board Power? blinking? Cycle the power by removing and reconnecting the AC Power cord. Then, observe POWER LED on front of TV. POWER Bad Analog or LED lit?
  • Page 48: Commercial Mode Check

    Troubleshooting (Cont.) Commercial Mode Check Use this flowchart to determine whether the TV is currently in Commercial Mode. Press POWER on Installer Remote. connected Plug into AC TV turned to AC Power outlet. Power? Leave the TV set ON, and press MENU on the Installer Remote.
  • Page 49: Clone Programmer Troubleshooting

    Then redo Learn/Teach. (Learning usually takes about 90 seconds; Teaching usually takes 3 to 4 minutes.) Remote does not operate Wrong Installer Remote. Only use an LG Installer Remote to operate clone programmer clone programmer. with TV. Clone menu does not dis- MPI cord not connected.
  • Page 50: Channel Banks Setup Troubleshooting

    Troubleshooting (Cont.) Channel Banks Setup Troubleshooting CHANNEL PREVIEW - BANK 1 CH 011-001 NORMAL-ADDED Enter -> Change CC -> VCHIP Menu, Ch. Preview -> Exit Channel Banks Setup Menu Possible Cause Possible Solution Symptom Cannot change channel Channel Access was denied in Express Set CH.
  • Page 51: Glossary Of Terms

    Reference: Glossary of Terms A list of definitions for some of the words found in this guide 75 OHM RF CABLE COMPONENT VIDEO OUTPUT The wire that comes from an off-air Uses three wires for transporting three- Refers to the output jack that sends antenna or cable service provider.
  • Page 52: Document Revision History / Notes

    Document Revision History / Notes Document Revision History Date Description October 2011 Revision A: New document December 2011 Revision B: Pillow speaker interface updates Product documentation is available online at: www.LGsolutions.com/products. From the Products page, select TVs, Systems & Solutions, then LCD TVs, then the applicable TV. Click the Literature & Downloads tab at the bottom of the TV page, and select the required document(s) from the Downloads list.
  • Page 53: Back Cover

    For Customer Support/Service, please call: 1-888-865-3026 www.LGsolutions.com Marketed and Distributed in the United States by LG Electronics U.S.A., Inc. 1000 Sylvan Avenue, Englewood Cliffs, NJ 07632 206-4190 Revision B © Copyright 2011, LG Electronics U.S.A., Inc.

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