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Before requesting service on your Verilux
• Make sure all power connectors, cords and plugs are inserted fully and
securely.
• Be sure the bulb is securely seated into the socket. (See page 7.)
• Make sure there is power to the wall outlet, or try another one.
PROBLEM
Light Won't
Come On
Blackening/Darkening
at Ends of Bulb
Light Flickers
Your lamp is made from high-quality materials that will last for many
years with minimum care. You may want to periodically clean the lamp
using a mild non-abrasive cleaner and soft cloth. When cleaning, make
sure you have turned off and unplugged the unit and allowed sufficient
time for the unit to cool.
CAUTION:
or ammonia-based cleaners.
CAUTION:
to restoring power.
VC02-MAN-Rev6.indd 8
Troubleshooting
CHECK
Has the plug come
Insert plug securely into wall outlet.
loose?
Is the bulb old?
Check bulb for blackening/darkening at bottom of spiral where it joins the
base (an indicator of bulb life) and replace bulb.
Is the bulb connected
Be sure the bulb is securely seated in the socket. Repeat the bulb
installation process.
securely into socket?
PRIOR TO REPEATING THE BULB INSTALLATION PROCESS.
Is the bulb new?
Sometimes when a new bulb is turned on for the first time the tubing will
darken, but this will fade after a few minutes.
Is the bulb old?
With older bulbs, darkening of the tubing indicates end of bulb life. (This
doesn't affect operation except to reduce the amount of light available,
since the phosphor in that area has become inactive.) Bulb replacement
is recommended.
Has the plug come
Insert plug securely into wall outlet.
loose?
Is the bulb connected
Be sure the bulb is securely seated into the socket. Repeat the bulb
installation process.
securely to the socket?
PRIOR TO REPEATING THE BULB INSTALLATION PROCESS.
Is the lamp connected
Connect lamp plug only to wall outlet without dimmer switch.
to a dimmer switch?
Care and Cleaning
Do not use solvents or cleaners containing abrasives,
After cleaning the lamp wipe away and dry all moisture
lamp, please:
®
SOLUTION
DISCONNECT LAMP FROM OUTLET
CAUTION:
DISCONNECT LAMP FROM OUTLET
CAUTION:
8
1/30/13 12:40 PM
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