Help - BT Concero 1500 User Manual

Help

If you experience any problems, please call the Helpline on 0800 218 2182*. Additional answers
to Frequently Asked Questions can be found by visiting www.bt.com/producthelp
Handset not registering?
Is displayed on the handset? You need to move closer to the base.
•
Searching
Check that the base is plugged into the mains power and switched on.
•
Check that there are charged batteries in the handset and that they are fitted correctly.
•
Forgotten your PIN number
Try entering the default PIN = 0000. If you have changed the number and cannot remember it,
•
contact the BT Helpline on 0800 218 2182*.
No display
Check that the handset batteries are charged and correctly fitted. If necessary, replace
•
the batteries.
Nothing happens when you press any button
Is the icon displayed? If so, the key lock is on, press and hold
•
No connection between handset and base
You may be out of range, is the icon flashing? If so, move closer to the base.
•
Handset is not charging properly
Make sure the handset is placed properly on the base/charger. When charging, the battery symbol
•
is shown filling up.
Clean the charging contacts with a soft, slightly damp (not wet) cloth.
•
Handset does not ring
Check that the batteries are inserted correctly.
•
Check that the handset ringer has not been switched off, see page 23.
•
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
to unlock the keypad.
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