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Troubleshooting
Related Manuals for Lenovo ScrollPoint 31P7405
Summary of Contents for Lenovo ScrollPoint 31P7405
- Page 1 Lenovo Combined Mouse User Guide...
- Page 2 Note: Before installing the product, be sure to read the warranty information in Appendix B “Lenovo Limited Warranty” on page 19. Ninth Edition (May 2012) © Copyright Lenovo 2005, 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration...
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Page 3: Table Of Contents
Appendix A. Service and Support . . . 17 Online technical support ... Chapter 1. Lenovo and ThinkPad Telephone technical support .. - Page 4 Lenovo Combined Mouse User Guide...
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Page 5: About This User Guide
® • Chapter 1 “Lenovo ScrollPoint Mouse” on page 1 • Chapter 1 “Lenovo USB Laser Mouse” on page 1 • Chapter 1 “Lenovo Optical Mouse” on page 1 ® • Chapter 1 “ThinkPad USB Laser Mouse” on page 1 •... - Page 6 Lenovo Combined Mouse User Guide...
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Page 7: Chapter 1. Lenovo And Thinkpad Mice
• Software and User Guide CD Notes: • The Laser Safety Information is only available in laser mouse packages. • The Software and User Guide CD is available in all mouse packages except the Lenovo Optical Mouse package. Installing the software It is recommended that you install the Lenovo Mouse Suite software to customize advanced settings before you use the mouse. -
Page 8: Installing The Mouse
Depending on the mouse you are using, do one of the following to install the Lenovo Mouse Suite software: • For the Lenovo Optical Mouse, do the following: 1. Go to http://www.lenovo.com/support/mice. 2. Click the name of the mouse. 3. Scroll down until you find Software and device drivers. Then, click Software and device drivers. -
Page 9: Troubleshooting
– If all USB connectors on your computer do not work, probably the computer BIOS does not support them. To solve this problem, go to http://www.lenovo.com/support to download the latest BIOS updates, or go to http://www.lenovo.com/support/phone to find the Lenovo technical support for your country or region. -
Page 10: Caring For The Mouse
Solution: To solve the problem, customize the horizontal scrolling speed setting by doing the following: 1. Click Start ➙ All Programs ➙ Lenovo Mouse Suite ➙ Mouse Suite. 2. In the Mouse Properties window, click the Lenovo tab. Then, click Advanced Properties. 3. In the Advanced Properties window, click the Wheel tab. -
Page 11: Chapter 2. Thinkpad Bluetooth Laser Mouse
• Two AA batteries (for some countries or regions only) • Laser Safety Information • Setup and warranty poster Installing the software It is recommended that you install the Lenovo Mouse Suite software to customize advanced settings before you use the mouse. © Copyright Lenovo 2005, 2012... -
Page 12: Installing The Batteries
Lenovo Mouse Suite software, see “Using the software” on page 2 . Bluetooth Easy Pair function You can use the Bluetooth Easy Pair function if the Lenovo Mouse Suite software cannot detect the mouse or when you want to repair the connection between the mouse and the operating system. -
Page 13: Manually Connecting Your Mouse
To use the Bluetooth Easy Pair function, do the following: 1. Click Start ➙ All Programs ➙ Lenovo Mouse Suite ➙ Bluetooth Easy Pair. 2. Click Next. 3. Push the power switch on the mouse to the on position. 4. Hold the Bluetooth connection button for three seconds. -
Page 14: Troubleshooting
Solution: To solve the problem, customize the horizontal scrolling speed setting by doing the following: 1. Click Start ➙ All Programs ➙ Lenovo Mouse Suite ➙ Mouse Suite. 2. In the Mouse Properties window, click the Lenovo tab. Then, click Advanced Properties. 3. In the Advanced Properties window, click the Wheel tab. - Page 15 Solution: To solve the problem, try moving the mouse closer to the computer and removing other objects with wireless signals to avoid signal interference. Chapter 2 ThinkPad Bluetooth Laser Mouse...
- Page 16 Lenovo Combined Mouse User Guide...
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Page 17: Chapter 3. Lenovo Laser Wireless Mouse
Web pages. The micro-size dongle, which supports the plug and play functionality, is stored neatly inside the mouse for travel. The following figure shows the front view and rear view of the Lenovo Laser Wiress Mouse. Figure 2. Mouse front view and rear view... -
Page 18: Installing The Software
Installing the software It is recommended that you install the Lenovo Mouse Suite software to customize advanced settings before you use the mouse. Note: It is recommended that you uninstall any previously installed mouse software before installing the Lenovo Mouse Suite software. - Page 19 2. Take out the dongle. Figure 4. Taking out the dongle 3. Connect the dongle to an available USB connector on the computer. Figure 5. Connecting the dongle to a USB connector Chapter 3 Lenovo Laser Wireless Mouse...
- Page 20 There is a risk of explosion if a battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. 5. Close the battery compartment cover and slide it forward until it clicks into place. Figure 7. Closing the battery compartment cover Lenovo Combined Mouse User Guide...
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Page 21: Storing The Dongle
Solution: To solve the problem, do the following: • Ensure that you have followed all installation procedures. • Reinstall the Lenovo Mouse Suite software. • Clean the mouse lens with a soft cotton swab. Do not use any other liquid or solvent to clean the mouse lens as this might cause damage to the lens. - Page 22 Solution: To solve the problem, customize the horizontal scrolling speed setting by doing the following: 1. Click Start ➙ All Programs ➙ Lenovo Mouse Suite ➙ Mouse Suite. 2. In the Mouse Properties window, click the Lenovo tab. Then, click Advanced Properties. 3. In the Advanced Properties window, click the Wheel tab.
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Page 23: Appendix A. Service And Support
Product replacement assistance or exchange of defective components also is available during the warranty period. In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your location. A Lenovo technical support representative can help you determine the best alternative. - Page 24 Lenovo Combined Mouse User Guide...
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Page 25: Appendix B. Lenovo Limited Warranty
Lenovo. The warranty period and type of warranty service that apply to your product are as specified in “Part 3 - Warranty Service Information” below. This warranty only applies to products in the country or region of purchase. - Page 26 If the Service Provider determines that it is unable to either repair or replace your product, your sole remedy under this Limited Warranty is to return the product to your place of purchase or to Lenovo for a refund of your purchase price.
- Page 27 Limitation of Liability Lenovo is responsible for loss or damage to your product only while it is in the Service Provider’s possession or in transit, if the Service Provider is responsible for the transportation. Neither Lenovo nor the Service Provider is responsible for loss or disclosure of any data, including confidential information, proprietary information, or personal information, contained in a product.
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Page 28: Part 2 - Country-Specific Terms
Use of Personal Contact Information: Lenovo will not be able to perform our service under this warranty if you refuse to provide your information or do not wish us to transfer your information to our agent or contractor. You have the right to access your personal contact information and request correction of any errors in it pursuant to the Privacy Act 1988 by contacting Lenovo. - Page 29 Use of Personal Information: Lenovo will not be able to perform our service under this warranty if you refuse to provide your information or do not wish us to transfer your information to our agent or contractor. You have the right to access your personal information and request correction of any errors in it pursuant to the Privacy Act 1993 by contacting Lenovo (Australia &...
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Page 30: Part 3 - Warranty Service Information
(International) B.V., Floor 2, Einsteinova 21, 851 01, Bratislava, Slovakia. Service under this warranty for Lenovo hardware products purchased in EEA countries may be obtained in any EEA country in which the product has been announced and made available by Lenovo. - Page 31 Lenovo. Transportation charges, both ways, shall be at Lenovo’s expense. If you fail to use the carton in which the replacement product was received, you may be responsible for any damage to the failed product occurring during shipment.
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Page 32: Suplemento De Garantía Para México
Suplemento de Garantía para México Este Suplemento se considera parte integrante de la Garantía Limitada de Lenovo y será efectivo única y exclusivamente para los productos distribuidos y comercializados dentro del Territorio de los Estados Unidos Mexicanos. En caso de conflicto, se aplicarán los términos de este Suplemento. -
Page 33: Appendix C. Electronic Emission Notices
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment. - Page 34 Phone Number: 919-294-5900 RF Exposure Statement The radiated energy from the Lenovo Laser Wireless Mouse conforms to the FCC limit of the SAR (Specific Absorption Rate) requirement set forth in 47 CFR Part 2 section 1093. Canada - Industry Canada (IC)
- Page 35 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
- Page 36 électromagnétique.Lenovo décline toute responsabilité en cas de non-respect de cette directive résultant d’une modification non recommandée du produit, y compris l’ajout de cartes en option non Lenovo. Ce produit respecte les limites des caractéristiques d’immunité des appareils de traitement de l’information définies par la classe B de la norme européenne EN 55022 (CISPR 22).
- Page 37 Marking, which indicates compliance with the applicable Directives and European Norms, and amendments, identified below. Hereby, Lenovo (Singapore) Pte. Ltd., declares that this ThinkPad Bluetooth Laser Mouse is in compliance with the essential requirements and other relavant provisions of Directive 1999/5/EC.
- Page 38 Lenovo Combined Mouse User Guide...
- Page 39 Appendix C. Electronic emission notices...
- Page 40 Croatia - ThinkPad Bluetooth Laser Mouse Chile - ThinkPad Bluetooth Laser Mouse SUBTEL: 2890/DFRS04709/F-50 India - ThinkPad Bluetooth Laser Mouse ETA CERTIFICATE NO.1882/2012/WRLO Lenovo Combined Mouse User Guide...
- Page 41 Indonesia - ThinkPad Bluetooth Laser Mouse Israel - ThinkPad Bluetooth Laser Mouse MOC: 51-15173 Japan - ThinkPad Bluetooth Laser Mouse Certificate number: 005-100065 South Africa - ThinkPad Bluetooth Laser Mouse Appendix C. Electronic emission notices...
- Page 42 Marking, which indicates compliance with the applicable Directives and European Norms, and amendments, identified below. Hereby, Lenovo (Singapore) Pte. Ltd., declares that this Lenovo Laser Wireless Mouse is in compliance with the essential requirements and other relavant provisions of Directive 1999/5/EC.
- Page 43 Appendix C. Electronic emission notices...
- Page 44 Lenovo Combined Mouse User Guide...
- Page 45 Croatia - Lenovo Laser Wireless Mouse Appendix C. Electronic emission notices...
- Page 46 Croatia - Dongle for Lenovo Laser Wireless Mouse Lenovo Combined Mouse User Guide...
- Page 47 Japan - Lenovo Laser Wireless Mouse and the dongle Taiwan Lenovo Laser Wireless Mouse Taiwan NCC ID Dongle for Lenovo Laser Wireless Mouse Taiwan NCC ID Appendix C. Electronic emission notices...
- Page 48 Singapore IDA Certificate Brazil - Lenovo Laser Wireless Mouse Brazil - Dongle for Lenovo Laser Wireless Mouse For model: MORFFHL and MORFFHL-D Portuguese Este equipamento opera em caráter secundário, isto é, não tem direito a proteção contra interferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário.
- Page 49 South Africa - Dongle for Lenovo Laser Wireless Mouse Notice for users in Thailand For models: Lenovo Laser Wireless Mouse (MORFFHL), and Dongle for Lenovo Laser Wireless Mouse (MORFFHL-D) This wireless communication equipment has the electromagnetic field strength in compliance with the Safety Standard for the Use of Wireless Communication Devices on Human Health announced by the National Telecommunications Commission.
- Page 50 For model MORFFHL-D: Saudi Arabia - Lenovo Laser Wireless Mouse Lenovo Combined Mouse User Guide...
- Page 51 Saudi Arabia - Dongle for Lenovo Laser Wireless Mouse Appendix C. Electronic emission notices...
- Page 52 Lenovo Combined Mouse User Guide...
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Page 53: Appendix D. Notices
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. -
Page 54: Recycling Information For Brazil
A Lenovo possui um canal específico para auxiliá-lo no descarte desses produtos. Caso você possua um produto Lenovo em situação de descarte, ligue para o nosso SAC ou encaminhe um e-mail para: reciclar@lenovo.com, informando o modelo, número de série e cidade, a fim de enviarmos as instruções para o correto descarte do seu produto Lenovo. -
Page 55: Appendix E. Restriction Of Hazardous Substances Directive (Rohs)
The information in the following table is applicable for products manufactured on or after March 1, 2007 for sale in the People’s Republic of China. Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management &... - Page 56 Lenovo Combined Mouse User Guide...
- Page 58 Part Number: 0A33645 Printed in China (1P) P/N: 0A33645 *1P0A33645*...