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2
Microsoft Exchange 2000 Operations Guide — Version 1.0
Optimize cost,
performance,
capacity, and
availability.
A
Review
rac and resolve
incidents,
problems, and
in
iries
ic ly.
acilitate
.
Figure 1.1
MOF Process Model
multiple data centers. In this case, you will be using MOF in the context of Exchange 2000
operations.
The process model is supported by 20 service management functions (SMFs) and an
integrated team model and risk model. Each quadrant is supported with a corresponding
ding operations management review (also known as review milestone), during which the
effectiveness of that quadrant's SMFs are assessed.
Release
ntrod ce ne
Approved
service, sol t ions,
tec nolo ies,
systems,
applications,
ard are, and
operations tas s
effectively.
Operations
Review
Release
Review
ec te day to day
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