Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for HP 575611-001
Summary of Contents for HP 575611-001
- Page 1 User Guide...
- Page 2 802.11n WLAN devices. HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes other than those...
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Page 3: Table Of Contents
Finding HP TouchSmart PC Information ... vi Welcome ...1 Features ...1 Cables and accessories...2 Front and right side of the HP TouchSmart PC ...4 Lower-left side of the HP TouchSmart PC ...6 Connector cover...7 Back of the HP TouchSmart PC ...7 Activity LED indicator lights...9... - Page 4 Adjusting Monitor Settings with the Onscreen Display...30 Installing a Security Lock ...31 Cleaning the HP TouchSmart PC Screen ...31 Using the HP TouchSmart with Safety and Comfort ...32 Recycling Your Old Computer Hardware ...33 Software Overview ...35 What Is HP TouchSmart Software? ...35 Navigating HP TouchSmart ...35...
- Page 5 Transferring videos to the computer ...47 Uploading videos to YouTube ...47 Recording home movies ...48 Video chats and conference calls ...48 HP TouchSmart Movie Themes ...48 HP TouchSmart Calendar ...49 HP TouchSmart Notes ...49 Handwritten or typed notes...49 Voice notes...49 Deleting notes ...49...
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Page 6: Finding Hp Touchsmart Pc Information
User Guide (Features may vary by model) Where to find Setup poster On the HP TouchSmart home page, tap the Tutorials tile to open it, and then tap a tutorial to view it. Or, visit www.hp.com/supportvideos (English only) -
Page 7: Welcome
BrightView display, Wireless 802.11n networking, and high-quality speakers. The interactive screen makes wall mounting a good choice for the HP TouchSmart PC. The hardware to adapt the computer for wall mounting (not the actual wall mount) is included in select models and can be purchased. -
Page 8: Cables And Accessories
Cables and accessories What’s in the box Power cable (two pieces) Wireless keyboard and mouse (batteries installed), and receiver Cleaning cloth Setup poster and documentation Computers with TV Tuners Infrared (IR) emitter cable Y-audio composite cable Remote control User Guide (Features may vary by model) Use to connect computer to power source. - Page 9 Computers with wall-mounting option VESA plate adapter assembly Cables and adapters not included, but may be required Ethernet (LAN) cable Coaxial cable S-Video cable Audio/video composite cable HDMI cable TV tuner (composite video to S-Video) adapter Mounted on the back of the computer, this system adapts your computer for separate wall-mounting hardware (not...
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Page 10: Front And Right Side Of The Hp Touchsmart Pc
1920 x 1080 and a fast response time of 5 ms.** The display is optimized for an elegant touch experience. Your fingertip is all you need to interact with the HP TouchSmart. The durable glass panel is sturdy and delightfully responsive. - Page 11 * Internet access required. Power/Sleep button Press the Power/Sleep button to turn on your HP TouchSmart PC, or to put it into Sleep mode. To turn off your computer, tap the Start button, and then select Shut Down.
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Page 12: Lower-Left Side Of The Hp Touchsmart Pc
Read and play CD-ROM, DVD-ROM, CD Audio, DVD+/-R dual layer (DL), DVD-Video, and Video CD. * HP supports the lawful use of technology and does not endorse or encourage the use of our products for purposes other than those permitted by copyright law. -
Page 13: Connector Cover
(A), and pull straight out (B). Replace the connector cover by aligning the hooks on the right edge of the cover with the slots on the computer, and then pressing it until it snaps into place. Back of the HP TouchSmart PC Features and configurations vary by model Welcome... - Page 14 Connector A/V source button (game console models only) HDMI port (game console models only) Composite audio/video ports (game console models only) USB 2.0 ports (3) Gigabit Ethernet LAN (10/100/1G) Digital audio port (SPDIF Out) Audio Line Out TV In (TV tuner models only) S-Video In (TV tuner models...
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Page 15: Activity Led Indicator Lights
Activity LED indicator lights The following are the activity indicator light-emitting diodes (LEDs) on your HP TouchSmart PC: Webcam Power Hard disk drive Memory card reader Remote control IR receiver (select models only) Wireless keyboard and mouse receiver Optical disc drive What it Does Indicates webcam activity. -
Page 16: Connecting The Power Source
AC power source through a surge protector/uninterruptible power supply (UPS). Cable Management The HP TouchSmart PC includes a cable-management feature located behind the back connector cover. To use the cable-management feature: Remove the connector cover on the back of the computer by inserting your finger under the gap on the bottom-left side of the cover (A), and then pulling straight out gently (B). - Page 17 Route your cables through the cable routing clip (C), and out from the back of the computer. Replace the connector cover by aligning the hooks on the right edge of the cover with the slots on the computer, and then pressing it until it snaps into place. Then, route the cables through the open area between the plastic plate and the bottom of the stand (D).
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Page 18: Computer Stand
Then, if you want to change the angle of the HP TouchSmart PC, hold each side of the computer, and tilt it (the monitor moves forward;... -
Page 19: Computer Swivel
Computer Swivel The computer allows a usable range of motion with the swivel feature. Wireless Keyboard and Mouse Your wireless keyboard and mouse are easy to set up. Just remove the battery tabs on both the keyboard and the mouse. Also, make sure the Power switch on the bottom of the mouse is in the On position (the keyboard does not have a Power switch). -
Page 20: Synchronizing The Wireless Keyboard Or Mouse
You may need to manually synchronize the wireless keyboard or mouse if they are not functioning. To synchronize them: Make sure the keyboard and mouse are next to the HP TouchSmart PC, within 30 cm (1 foot) and away from interference from other devices. -
Page 21: Adding Hardware And Software
Adding Hardware and Software HP TouchSmart PCs may not be compatible with all of the software you install or all of the hardware you add. Make sure your hardware and software are compatible with the operating system. Determining whether your system is 64-bit or 32-bit Tap the Start button, and then tap Help and Support. -
Page 22: Wireless Home Network
NOTE: A DSL wall connection is shown here. If you have a cable modem, the modem will be connected to the wall using a coaxial cable. Configure the HP TouchSmart PC to connect to the wireless network. Turn on your HP TouchSmart PC. - Page 23 If you have a wired network in your home with Ethernet connectors in the wall, connect directly from your computer Ethernet port to the Ethernet wall connector with an Ethernet cable. The Ethernet port on the HP TouchSmart PC is located on the back of the computer, behind the connector cover.
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Page 24: Bluetooth Devices
See “Windows Media Center setup wizard” on page 22. Point the remote control at the IR receiver on the lower-right side of the HP TouchSmart PC to start Windows Media Center, and use this program to watch and record TV shows. For more information about setting up and using Windows Media Center, go to: www.microsoft.com, or tap the Start... -
Page 25: Connecting The Tv Signal Source To The Computer
Connect the coaxial cable from your TV antenna or TV cable provider to the TV In connector (A) located on the back of the computer behind the connector cover. See “Back of the HP TouchSmart PC” on page 7. Welcome... -
Page 26: Using A Set-Top Box With Windows Media Center (Optional Step)
Using a set-top box with Windows Media Center (optional step) Sold separately Refer to your set-top box documentation for more details. Connect an S-Video cable to the S-Video In connector (A), located on the back of the computer behind the connector cover. Connect the other end of the cable to your set-top box. You may need a composite video to S-Video adapter (sold separately) to connect the set-top box Video Out to the S-Video In connector (A). - Page 27 IR sensor (receiver) window on the set-top box (C). To locate the remote infrared sensor window, shine a flashlight through the plastic on the front of the set-top box. When you use the remote control, point it at the front of the HP TouchSmart PC (E), not at the set-top box.
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Page 28: Windows Media Center Setup Wizard
Windows Media Center setup wizard Select models only Tap the Start button, tap All Programs, and then tap Windows Media Center. Follow the onscreen instructions to set up your TV tuner and Windows Media Center TV program guide. For more information about setting up and using Windows Media Center, go to: www.microsoft.com, or tap the Start button, tap Windows Media Center, tap Tasks, and then tap learn more. - Page 29 Onscreen Item display A/V source button HDMI port Composite audio/video ports Description This button enables an onscreen display, where you toggle through three sources: PC mode — Default mode. Not for gaming. HDMI mode — Display mode for playing video games or viewing TV.
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Page 30: Using The Remote Control In Gaming Mode
Using the remote control in gaming mode Use the A/V source button mode, and composite mode. This button has the same function as the Source toggle button on the top left of the computer. If used while you are in gaming mode, the following buttons still affect PC mode: A/V —... -
Page 31: Gaming Mode Troubleshooting
Open the Audio Settings menu from within the gaming application to ensure the correct audio format output is selected. Choose Digital Stereo, or PCM Audio. (HP TouchSmart PC does not support AC3, DTS, or Dolby Digital 5.1.) If you see the following audio warning onscreen it means one... -
Page 32: Sound Options
Audio receiver Headphones NOTES: The HP TouchSmart PC supports powered speaker systems only. Powered speakers require a separate power supply. When the Audio Line In connector is being used, the following are affected: the output to the internal speakers, the Audio Line Out connector, and the headphones connector. For example, if you are playing sound through your internal speakers and then you connect an MP3 device through your Audio Line In connector, you will hear both sounds. -
Page 33: Speaker Volume
Press and hold (or with the mouse, right-click) the Volume icon, and then select Open Volume Mixer. The Volume Mixer window opens. To adjust the volume for HP TouchSmart programs (Notes, Music, and Video), be sure to adjust both the speaker volume, and the HP TouchSmart program volume. Scroll to the right in the Applications area to see all choices. -
Page 34: Headphones
Connecting a Printer You can connect a printer by using the USB connectors on the sides or back of the HP TouchSmart PC, or you can use a wireless printer. -
Page 35: Adjusting Screen Display
Hibernate mode (select models only) puts the computer into a deeper sleep, with more energy savings. In Hibernate mode, all peripheral power shuts down and all data is saved to your hard drive. Upon awakening, the data is restored to where you were in the last session. This process takes a little longer than awakening from Sleep mode (but less time than if you had shut down), and is considered a safer state for data. -
Page 36: Adjusting Monitor Settings With The Onscreen Display
HP TouchSmart PCs with the game console option include an onscreen display (OSD) button on the right side of the computer, just above the volume buttons. See “Front and right side of the HP TouchSmart PC” on page 4 for the location. -
Page 37: Installing A Security Lock
The touch screen has a glass surface that can be cleaned by using the cleaning cloth that came with your HP TouchSmart PC. You can also use a soft cloth or paper towel dampened with a typical household glass cleaner to clean the touch screen. -
Page 38: Using The Hp Touchsmart With Safety And Comfort
Using the HP TouchSmart with Safety and Comfort Before you begin using the computer, arrange the computer and your work area to maintain your comfort and productivity. Refer to the Safety & Comfort Guide for important ergonomic information: Visit www.hp.com/ergo on the Web. -
Page 39: Recycling Your Old Computer Hardware
Recycling Your Old Computer Hardware Disposing of electronic waste responsibly has been an HP priority for more than 20 years. If this computer is a replacement for an older PC you no longer need, go to www.hp.com/go/recycle to find out how HP can help you dispose of your old computer with minimum impact on the planet. - Page 40 User Guide (Features may vary by model)
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Page 41: Software Overview
Double-tap the HP TouchSmart shortcut icon on the desktop. Navigating HP TouchSmart Use touch or the wireless keyboard and mouse to select and deselect items in HP TouchSmart. Within HP TouchSmart, additional ways to access and navigate programs are shown here. - Page 42 Use Windows Input Panel (onscreen keyboard) CAUTION: Because the HP TouchSmart touch screen uses a sensitive touch technology, to avoid damaging the touch screen, do not apply pressure on the front of the display bezel or around the screen borders.
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Page 43: Touch Techniques Outside Hp Touchsmart Software
HP TouchSmart Tiles When you open HP TouchSmart software, you see a row of large tiles and a row of small tiles below that. Tiles are shortcuts to software programs, features in HP TouchSmart, or links to Web sites. Use the large tile area for programs you use often, and use the small tiles for the rest of your program shortcuts. -
Page 44: Creating New Tiles
Place a check mark in the Icon check box to display the program icon in the tile, and then tap OK. Your program shortcut appears as a small tile on the bottom of the HP TouchSmart homepage. Tap OK to return to the HP TouchSmart homepage. -
Page 45: Hiding Tiles
To choose a tile color, or to change a tile icon, tap the Change button and choose an icon. Tap Done. HP TouchSmart Tutorials Tap this tile to watch new HP TouchSmart tutorials. Get the basics, or browse through the menu to find a subject you want to learn more about. HP TouchSmart Browser Not available in all countries/regions HP TouchSmart Browser is a simple viewer for displaying live content in your HP TouchSmart homepage. -
Page 46: Rss Feeds
Some RSS feeds distribute other types of digital content, including pictures, audio files, videos, or updates, to view when you choose. HP TouchSmart includes an RSS Feed Reader where you view feeds from Web sites. You can add an RSS Feed tile by adding a new tile and choosing RSS Feed. -
Page 47: Photo Library
Photo library You can view any photos you have on your hard drive with HP TouchSmart Photos. To get photos from your camera: Remove the memory card from your camera, and insert it into the memory card reader on the lower-right side of the computer. -
Page 48: Hiding Photos
You can also play CDs, view song titles and album art, and create editable playlists. Unlike other HP TouchSmart tiles, if you have music playing and drag the music tile to the lower tile row, your music still plays, and control buttons are still visible. -
Page 49: Moving Music Files Into Hp Touchsmart Music
Moving songs from iTunes into HP TouchSmart Music HP TouchSmart can play music from only one music library at a time. HP TouchSmart Media Library is the default library. To access songs from iTunes (not preinstalled, downloaded separately) and add them to your music library: Download iTunes to your hard drive from www.apple.com/downloads (Internet access... -
Page 50: Creating And Editing Playlists
Creating and editing playlists Create a playlist by simply dragging songs to the Playlist window. Open HP TouchSmart, and select the Music tile. Select Album, and then select an album that contains the songs you want to add. You can drag an entire album into the playlist on the right. Or, tap on the album to open it, and then drag individual songs into the playlist. -
Page 51: Music Store
HP TouchSmart Video supports the following video file formats: .mpg, .mpeg, .dvr-ms, .wmv, .asf, and .avi. * HP supports the lawful use of technology and does not endorse or encourage the use of our products for purposes other than those permitted by copyright law. -
Page 52: Webcam And Microphone
The webcam (A) and microphones (B) are at the top center of the computer. To adjust the viewing angle of the webcam shot, tilt the screen, or use the webcam adjustment lever (C) just behind the webcam. For optimal sound recording, you should be within one-half meter (2 feet) from the HP TouchSmart computer. Capturing webcam video and snapshots Use HP TouchSmart to record video and take snapshots. -
Page 53: Video Playlists
Find your new video. The file name reflects the date and time of recording. You can rename the file either in Windows 7 or in HP TouchSmart Video. Video playlists You can organize your videos by creating video playlists, much like you might with music. -
Page 54: Recording Home Movies
Download and set up an account with an Internet messenger or video phone call program (or set up an account with Windows Live Messenger—MSN Hotmail, MSN Messenger, or Passport will work— which is included in select models of HP TouchSmart). The person you are calling must have the same video calling software. -
Page 55: Hp Touchsmart Calendar
HP TouchSmart Notes With HP TouchSmart Notes, you can create text notes and voice notes using touch, the keyboard, a video, photos, or by recording your own voice. This is a fun way to make notes to yourself or others who use the computer. -
Page 56: Hp Touchsmart Weather
Tap the information guide to enable voice commands. The information guide recites all ingredients and then the procedures. You do not need to refer to a recipe; you get it all by the HP TouchSmart voice instruction. The instructions stop after each line, so you can complete the procedure at your own pace. -
Page 57: Hp Touchsmart Twitter
HP TouchSmart Twitter Not available in all countries/regions Twitter requires an Internet connection and a Twitter account. Join the twittering crowd with the HP, touch-friendly version of Twitter. Send short text messages to your friends and followers. Find out what they’re talking about. -
Page 58: Software Quick Reference Table
Software Quick Reference Table In addition to the HP TouchSmart software suite, you may have the following programs installed. Some of the software listed in the following table is included with select models only. This is not a complete list of all the software included with your computer. - Page 59 Quickly organize the Web links you want to keep available to you on your desktop. Comparison-shop by using the convenient shopping search engine. Get HP software and driver updates. Get important messages from HP. Access PC Health and Security and PC Help tools.
- Page 60 User Guide (Features may vary by model)
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Page 61: Remote Control
Remote Control Using the Remote Control Select models only The remote control works with Windows Media Center and other software. This remote control helps you navigate around and control the computer, just as a TV remote control helps you navigate cable TV options or control the playback of a movie in a DVD player. -
Page 62: Remote Control Buttons
Remote control buttons On/Off — Puts the computer into and out of a power-reduced Sleep mode. It does not turn the computer off. If the computer is in game console mode, pressing this button returns you to PC mode. Press the button again to put the computer to sleep. - Page 63 Skip Backward — Moves media backward 7 seconds or to the beginning of a music track or a DVD chapter. 0 through 9, *, , # — Enters text and numbers into a search or text box. Pressing a number button repeatedly toggles through the characters on that button.
- Page 64 User Guide (Features may vary by model)
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Page 65: Software Troubleshooting And System Recovery
Click the plus sign (+) to expand the type of device you want to update or rollback. (For example, DVD/CD-ROM drives). Double-click the specific item (for example, HP DVD Writer 640b). Click the Driver tab. To update a driver, click Update Driver, and then follow the onscreen instructions. -
Page 66: Microsoft System Restore
Microsoft System Restore Microsoft Windows 7 includes a feature that enables you to restore your computer configuration to a configuration that was in use before the current software problem existed. The feature does this by creating a restore point where it records the computer settings at that time and date. When a new program is installed, the operating system automatically creates a restore point before it adds the new software. -
Page 67: Creating Data Backup Discs
To uninstall a program: Close all software programs and folders. Uninstall the damaged program: Click the Start button, and then click Control Panel. Under Programs, click Uninstall a program. Select the program you want to remove, and then click Uninstall. Click Yes if you want to continue with the uninstall process. -
Page 68: System Recovery
System Recovery System recovery completely erases and reformats the hard disk drive, deleting all data files you have created. System recovery reinstalls the operating system, programs, and drivers. However, you must reinstall any software that was not installed on the computer at the factory. This includes software that came on CDs included in the computer accessory box, and software programs you installed after purchase. -
Page 69: System Recovery Options
Through the hard disk drive, by pressing the F11 key on the keyboard during system startup. Through recovery discs that you create. Through recovery discs purchased from HP Support. To purchase recovery discs, go to www.hp.com/support and visit the Software & Driver downloads page for your computer model. -
Page 70: Starting System Recovery From User-Created Recovery Discs
Under I need help immediately, tap System Recovery. If you are prompted to back up your files, and you have not done so, select Back up your files first (recommended) button, and then tap Next. Otherwise, select Recover without backing up your files button, and then tap Next. -
Page 71: Additional Troubleshooting
HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. To open HP Support Assistant, tap the Start button, All Programs, HP, and then tap HP Support Assistant. Windows 7 Troubleshooting Tools Windows 7 provides troubleshooting tools that can automatically troubleshoot and fix common computer problems. - Page 72 User Guide (Features may vary by model)
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Page 73: Index
Bluetooth antenna features using Blu-ray drive location brightness, screen Browser tile button A/V source Ambient Light computer Power/Sleep HP TouchSmart cable management router clip routing clip Calendar tile camera distance from position Canvas tile carpal tunnel syndrome... - Page 74 HDMI mode port headphones port using headsets Hibernate mode how-to videos HP Advisor HP TouchSmart cleaning the touch screen finding information navigating opening start button updating the computer software using the software what is it Internet connection IR emitter...
- Page 75 Recovery Manager recycling computer hardware reinstall a software program remote control IR receiver LED using with HP TouchSmart with game console repairing software repetitive strain injury (RSI), see Safety & Comfort Guide resolution, monitor restoring your computer configuration Rhapsody...
- Page 76 Windows Media Center configuring sound setup wizard using the remote control watching and recording TV Part number: 575611-001 User Guide (Features may vary by model) wired home network LAN connection setting up wireless home network LAN connection...