Troubleshooting Guide - Shark VAC-OR-STEAM MV3010 Owner's Manual

Troubleshooting Guide

PROBLEM
The Vac-OR-Steam
turn on.
The Vac-OR-Steam
make steam.
The Vac-OR-Steam
water on the floor.
The Vac-OR-Steam
is hard to push.
The Vac-OR-Steam
is not picking up dirt.
The Vac-OR-Steam
on its own.
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MV3010_40_ENG_IB_120703_1.indd 12
POSSIBLE REASONS & SOLUTIONS
Your Vac-OR-Steam
will not outlet only.
™
Check your fuse or breaker.
Check to make sure the steam or vacuum nozzle is attached correctly.
Make sure the water tank is filled to the indicated fill line.
will not
™
Attach Steam Pad and Steam Nozzle to base of the unit.
TILT MOP HANDLE BACK TO GENERATE STEAM.
Check to see if your multi-purpose cleaning pad has absorbed too much
moisture. We recommend you unplug the Vac-OR-Steam
multi-purpose cleaning pad.
leaves
™
Make sure the steam pad is attached correctly.
Wait 30 seconds after choosing the steam setting before mopping, allowing
water to heat to a 212°F sanitizing steam. If the unit is not allowed to heat
properly, some water may be emitted.
Make sure the steam pad is attached correctly.
™
Check to see if the cleaning pad is excessively dirty. Replace if the pad is too
dirty or wet.
Check filters to see if they need cleaning. Follow instructions for rinsing and
drying the filters before re-inserting back into the unit. (See "Maintenance"
sections for instructions.)
™
Dust cup may be full. Empty the dust cup.
Check nozzle or the air intake hose for blockages. Clear blockages if required.
Check that no debris has clogged the brushroll on the vacuum nozzle. Follow
instructions in "Cleaning the Vacuum Nozzle" section to clean the brushroll.
The Vac-OR-Steam
some reason your appliance overheats, the thermostat will automatically turn
the unit off. Should this occur, perform the following steps to restart the motor
thermostat:
1. Step on the foot pedal until it goes to standby mode.
2. Unplug the vacuum.
turns off
™
3. Empty the dust cup and clean filters. (See "Maintenance" sections for
instructions.)
4. Check for blockages in hose, accessories and inlet openings. (See
"Checking for Blockages" for instructions.)
5. Allow the unit to cool for a minimum of 45 minutes.
6. Plug in the vacuum.
7. Step on the foot pedal to select the vacuum mode and tilt the vacuum
back to start vacuuming.
should be securely plugged into a 120V AC electrical
™
is equipped with a motor protective thermostat. If for
™
and replace the
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12-07-03 9:16 AM