Where To Get Help; Software Support - HP Laptop Warranty And Support Manual

Where to Get Help

Follow these steps when you need help from HP:
1 Check the setup poster and the Getting Started Guide for
help with setting up and using your PC.
2 For faster help, be sure to register your HP Pavilion
home PC on the Web at:
http://www.hp.com/apac/register
3 Use Help on your PC to get help with your hardware
and software. Click Start and then click Help and
Support.
4 For help online, go to the HP Customer Care Center
Web site at http://www.hp.com/support for
technical information or to get software updates.
5 If you have not solved the problem, call the HP Customer
Care Center at the appropriate number below.
Australia: 1300 721 147
Mon.–Fri. 10 a.m.–9 p.m., Sat.–Sun. 10 a.m.–4 p.m.
(local time)
Hong Kong SAR: 2802 4098
Macau SAR: 0800-366
Hours: Mon.–Fri. 9 a.m.–6 p.m., Sat. 9 a.m.–1 p.m.
India: 1-600-114772 (Toll Free)
0124 2346992 (Toll)
9350623861 (SMS Only)
Monday to Saturday 9am–9pm
Hours are subject to change without notice
Indonesia: (21) 350-3408
Hours: Mon.–Fri. 8 a.m.–5 p.m.
Malaysia: 1800 88 8588
Hours: Mon.–Fri. 8:30 a.m.–9:30 p.m.,
Sat. 8:30 a.m.–12:30 p.m.
New Zealand: 0 800 441 147
Mon.–Fri. 10 a.m.–9 p.m., Sat.–Sun. 10 a.m.–4 p.m.
(local time)
Philippines: (2) 867-3551
Hours: Mon.–Fri. 8:30 a.m.–9:30 p.m.,
Sat. 8:30 a.m.–12:30 p.m.
Singapore: 6272 5300
Hours: Mon.–Fri. 8:30 a.m.–9:30 p.m.,
Sat. 8:30 a.m.–12:30 p.m.
Thailand: (2) 353-9000
Hours: Mon.–Fri. 8:30 a.m.–9:30 p.m.,
Sat. 8:30 a.m.–12:30 p.m.
Vietnam: Call your retailer.
Hours are subject to change without notice.
HP Support Web site:
http://www.hp.com/support
2
HP Registration Web site:
http://www.hp.com/apac/register
Where Are My User's
Guides?
The User's Guides are on your PC. Click the User's
Guides icon on your desktop, or click Start, All
Programs, and User's Guides. Documentation
is also available at http://www.hp.com/support,
where you can search for the support page for your model.

Software Support

If you have questions about your software, call or visit your
software vendor's Web site. The appropriate number or
Web address is listed below. Some of these Web addresses
may be listed in the Favorites list found in your Internet
Explorer browser. Phone and e-mail support may not exist
if no information is given. For software not listed, the HP
Customer Care Center provides 30-day limited support. All
software titles below may not be included with your PC.
Adobe Reader
http://www.pacific.adobe.com/support/main.html
GameChannel by WildTangent
(not available in India)
hpdesktp_support@wildtangent.com
http://www.wildtangent.com
InterVideo
http://www.intervideo.com
Norton AntiVirus by Symantec
http://www.symantec.com/region/reg_ap/
servsupp.html
Norton Personal Firewall by Symantec
http://www.symantec.com/region/reg_ap/
servsupp.html
OzEmail (Australia)
132 884
support@ozemail.com.au
http://www.ozemail.com.au/info/
framese _techsupport.html
t
RecordNow! by Sonic
(with CD-RW or DVD+RW/+R option only)
http://www.sonic.com
Xtra (New Zealand)
0800 22 55 98
xtrahelp@xtra.co.nz
http://www.xtramsn.co.nz