Chapter 5. Diagnostics; Pc-Doctor For Windows; Pc-Doctor For Windows Pe; Running Diagnostics From The Rescue And Recovery Workspace - Lenovo 3000 Hardware Maintenance Manual

Chapter 5. Diagnostics

Diagnostic programs are used to test hardware components of your computer and
report operating-system-controlled settings that can cause hardware failures. There
are two diagnostic programs preinstalled on your computer to help you diagnose
problems:
v PC-Doctor for Windows (used when diagnosing problems while running the
v PC-Doctor for Windows PE (used when your Windows operating system will
Notes:
1. You can also download the latest version of the PC-Doctor for Windows and
2.

PC-Doctor for Windows

PC-Doctor for Windows is a diagnostic program that works through the Windows
operating system. The PC-Doctor for Windows diagnostic program enables you to
view symptoms and solutions for computer problems, access the Lenovo
troubleshooting center, update system drivers, and review system information.
To run PC-Doctor for Windows, open the Start menu from the Windows desktop,
select All Programs, select PC-Doctor for Windows, and click PC-Doctor for
Windows. Follow the instructions on the screen. For additional information about
running the diagnostic program, refer to the PC-Doctor for Windows help system.
If you still suspect a problem after PC-Doctor for Windows runs successfully, run
PC-Doctor for DOS or PC-Doctor for Windows PE to help you diagnose the
computer problem.
PC Doctor for Windows also has problem determination aids that determine
software and usage problems.

PC-Doctor for Windows PE

The PC-Doctor for Windows PE diagnostic program is part of the Rescue and
Recovery workspace on each Lenovo computer. Use PC-Doctor for Windows PE, if
you are unable to start the Windows operating system or if PC-Doctor for
Windows has not been successful in isolating a possible problem.
Running diagnostics from the Rescue and Recovery
workspace
You can run the PC-Doctor for Windows PE diagnostic program from the Rescue
and Recovery workspace. To run diagnostics from the Rescue and Recovery
workspace, use the following procedure:
© Lenovo 2005, 2007. Portions © IBM Corp. 2005, 2006.
Windows operating system)
not start)
PC-Doctor for DOS diagnostic programs from http://www.lenovo.com/
support/.
If you are unable to isolate and repair the problem yourself by running the
applicable version of PC-Doctor, click the Save Button in the PC-Doctor-log-file
display. You will need to have all problem-related log files available when you
speak to a Lenovo technical support representative.
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