HP ProLiant DL380p Gen8 Maintenance And Service Manual
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HP ProLiant DL380p Gen8 Maintenance And Service Manual

HP ProLiant DL380p Gen8 Maintenance And Service Manual

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HP ProLiant DL380p Gen8 Server
Maintenance and Service Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications, and requirements for hardware components and
software. This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment, trained in
recognizing hazards in products, and are familiar with weight and stability precautions.
Part Number: 661847-006a
September 2013
Edition: 6

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  • Page 1 This guide describes identification and maintenance procedures, diagnostic tools, specifications, and requirements for hardware components and software. This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.
  • Page 2 © Copyright 2012, 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    All manuals and user guides at all-guides.com Contents Customer self repair ........................6 Parts only warranty service ..........................6 Illustrated parts catalog ....................... 16 Mechanical components ..........................16 System components ............................ 20 Removal and replacement procedures ................... 28 Required tools ............................28 Preparation procedures ..........................
  • Page 4 HP 460W Common Slot Gold Hot Plug Power Supply (92% efficiency) ..........107 HP 460W Common Slot Platinum Plus Hot Plug Power Supply (94% efficiency) ........107 HP 500W Common Slot 277VAC Hot Plug Power Supply (94% efficiency) .......... 108 HP 750W Common Slot 277VAC Hot Plug Power Supply (94% efficiency) ..........
  • Page 5 All manuals and user guides at all-guides.com HP 750W Common Slot Platinum Plus Hot Plug Power Supply (94% efficiency) ........110 HP 750W Common Slot -48VDC Hot Plug Power Supply (94% efficiency) ........... 110 HP 1200W Common Slot 277VAC Hot Plug Power Supply (94% efficiency) ........111 HP 1200W Common Slot 380VDC Hot Plug Power Supply (94% efficiency) ........

  • Page 6: Customer Self Repair

    HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.

  • Page 7: Riparazione Da Parte Del Cliente

    HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.

  • Page 8: Servizio Di Garanzia Per I Soli Componenti

    La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.

  • Page 9: Parts-Only Warranty Service (Garantieservice Ausschließlich Für Teile)

    Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...

  • Page 10: Servicio De Garantía Exclusivo De Componentes

    HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.

  • Page 11: Reparo Feito Pelo Cliente

    Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 12 All manuals and user guides at all-guides.com No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. Customer self repair 12...
  • Page 13 All manuals and user guides at all-guides.com Customer self repair 13...
  • Page 14 All manuals and user guides at all-guides.com Customer self repair 14...
  • Page 15 All manuals and user guides at all-guides.com Customer self repair 15...

  • Page 16: Illustrated Parts Catalog

    All manuals and user guides at all-guides.com Illustrated parts catalog Mechanical components Item Description Spare part number Customer self repair (on page 6) Access panel — — a) Access panel, 8 bay SFF, LFF 662534-001 Mandatory b) Access panel, 12 bay LFF, 25 bay SFF* 696959-001 Mandatory Fan cage...
  • Page 17 All manuals and user guides at all-guides.com Item Description Spare part number Customer self repair (on page 6) b) 25 bay, with cables, left and right ears, with 696958-001 Optional backplane* LFF front panel assembly — — a) 8 bay, with cables, left and right ears, with 675603-001 Optional backplane...
  • Page 18 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
  • Page 19 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.

  • Page 20: System Components

    All manuals and user guides at all-guides.com System components Item Description Spare part number Customer self repair (on page 6) System components Hot-plug fan 662520-001 Mandatory Power supplies, hot-plug — — a) 460 W, 92% 511777-001 Mandatory b) 460 W, Platinum Plus, 94%* 660184-001 Mandatory c) 500 W, 94%*...
  • Page 21 662516-001 Optional cables* HP Trusted Platform Module* 505836-001 FlexibleLOM — — a) HP 1GbE 4-port, 331FLR Adapter FIO Kit 634025-001 Mandatory b) HP 10GbE 2-port, 530FLR Adapter FIO Kit* 649869-001 Mandatory c) HP Ff 10Gb 2-port, 554FLR-SFP+ Adapter FIO 634026-001...
  • Page 22 All manuals and user guides at all-guides.com Item Description Spare part number Customer self repair (on page 6) t) 16-GB, PC3-12800R-11, dual-rank x4* 684031-001 Mandatory u) 16-GB, PC3L-10600R-9, dual-rank x4* 664692-001 Mandatory v) 16-GB, PC3-14900R, quad-rank x4* 715274-001 Mandatory w) 16-GB, PC3L-12800R, quad-rank x4* 715284-001 Mandatory x) 16-GB 2Rx4 PC3-10600H-9 HC FIO kit*...
  • Page 23 All manuals and user guides at all-guides.com Item Description Spare part number Customer self repair (on page 6) w) 2.20-GHz Intel Xeon processor E5-2660, 670525-001 Optional 95W* x) 2.2-GHz Intel Xeon processor E5-2660v2, 730237-001 Optional 95W* y) 2.40-GHz Intel Xeon processor E5-2665, 670524-001 Optional 115W*...
  • Page 24 All manuals and user guides at all-guides.com Item Description Spare part number Customer self repair (on page 6) j) 450-GB, 15,000-rpm, LFF, 6G, dual port 653951-001 Mandatory k) 600-GB, 15,000-rpm, LFF, 6G, dual port 653952-001 Mandatory l) 500-GB, 7,200-rpm, SFF, 6G, dual port 653953-001 Mandatory m) 1-TB, 7,200-rpm, SFF, 6G, dual port...
  • Page 25 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
  • Page 26 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 27 All manuals and user guides at all-guides.com Illustrated parts catalog 27...

  • Page 28: Removal And Replacement Procedures

    Extend the server from the rack (on page 29). If you are performing service procedures in an HP, Compaq branded, telco, or third-party rack cabinet, you can use the locking feature of the rack rails to support the server and gain access to internal components.

  • Page 29: Extend The Server From The Rack

    If an application stops responding, you can use this method to force a shutdown. • Use a virtual power button selection through HP iLO. This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode.

  • Page 30: Remove The Server From The Rack

    All manuals and user guides at all-guides.com Remove the server from the rack To remove the server from an HP, Compaq branded, telco, or third-party rack: Power down the server (on page 28). Extend the server from the rack (on page 29).

  • Page 31: Access The Systems Insight Display

    Open the cable management arm. Note that the cable management arm can be right-mounted or left-mounted. Access the Systems Insight Display To access the HP Systems Insight Display in a server with a LFF configuration: Press and release the panel. Removal and replacement procedures 31...

  • Page 32: Release The Full-Length Expansion Board Retainer

    All manuals and user guides at all-guides.com After the display fully ejects, rotate the display downward to view the LEDs. Release the full-length expansion board retainer To remove the component: Power down the server (on page 28). Remove all power: Disconnect each power cord from the power source.

  • Page 33: Safety Considerations

    All manuals and user guides at all-guides.com Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts.

  • Page 34: Server Warnings And Cautions

    All manuals and user guides at all-guides.com These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power. WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system.

  • Page 35: Air Baffle

    All manuals and user guides at all-guides.com Air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. To remove the component: Power down the server (on page 28).

  • Page 36: 2U Rack Bezel

    All manuals and user guides at all-guides.com 2U rack bezel To remove the component: Unlock the 2U rack bezel, press the latch on the 2U rack bezel, and then remove the 2U rack bezel. To replace the component, reverse the removal procedure. PCIe riser blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless...

  • Page 37: Pcie Riser Cage (Primary)

    All manuals and user guides at all-guides.com Remove the PCIe riser blank. To replace the component, reverse the removal procedure. PCIe riser cage (primary) WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.

  • Page 38: Pcie Riser Cage (Secondary)

    All manuals and user guides at all-guides.com Remove the PCIe riser cage. To replace the component, reverse the removal procedure. PCIe riser cage (secondary) WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.

  • Page 39: Pcie Riser Board

    All manuals and user guides at all-guides.com Remove the secondary PCIe riser cage. To replace the component, reverse the removal procedure. PCIe riser board To remove the component: Power down the server (on page 28). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server.

  • Page 40: Drive Blank

    All manuals and user guides at all-guides.com Remove the PCIe riser board. To replace the component, reverse the removal procedure. Drive blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Remove the drive blank.

  • Page 41: Power Supply Blank

    All manuals and user guides at all-guides.com Remove the drive. To replace the component, reverse the removal procedure. Power supply blank Remove the blank. To replace the component, reverse the removal procedure. AC power supply CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 42: 48V Dc Power Supply Option

    A5S98A—2.5-m (3.94-ft) 48V DC Power Cable Kit If you are not using an optional HP input cable, use an HP-approved 10 or 12 AWG green and yellow ground cable, no shorter than 150 cm (59.06 in), and 10 or 12 AWG power cables.
  • Page 43 All manuals and user guides at all-guides.com Remove the safety cover. Remove the power ring tongues from the terminal block. Removal and replacement procedures 43...
  • Page 44 All manuals and user guides at all-guides.com Remove the ground (earthed) wire from the ground screw and washer. Attach the screws to the terminal block. IMPORTANT: The minimum nominal thread diameter of a pillar or stud type terminal must be 3.5 mm (0.138 in);...
  • Page 45 If you are not immediately replacing the power supply, install the safety cover. To replace the component: If you are not using an optional HP input cable or the ring tongues you crimped previously, with the ground cable disconnected from the 48V power source, crimp the ring tongues to the power and ground cables coming from the 48V source.
  • Page 46 All manuals and user guides at all-guides.com Remove the safety cover from the terminal block on the front of the power supply. Remove the screws from the terminal block. IMPORTANT: The minimum nominal thread diameter of a pillar or stud type terminal must be 3.5 mm (0.138 in);...
  • Page 47 All manuals and user guides at all-guides.com Attach the ground (earthed) wire to the ground screw and washer and tighten to 1.47 N m (13 lb-in) of torque. The ground wire must be connected before the positive or negative lead wires. Attach the power ring tongues to the terminal block, following the polarity label below the terminal block, and then tighten the screws to 1.47 N m (13 lb-in) of torque.
  • Page 48 Insert the power supply into the power supply bay until it clicks into place. Route the power cord. Use best practices when routing power cords and other cables. A cable management arm is available to help with routing. To obtain a cable management arm, contact an HP authorized reseller.

  • Page 49: Optical Drive

    All manuals and user guides at all-guides.com Optical drive To remove the component: Power down the server (on page 28). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Extend ("Extend the server from the rack"...
  • Page 50 All manuals and user guides at all-guides.com Remove the optical drive. Remove the optical drive bracket, for use with the replacement optical drive. Removal and replacement procedures 50...

  • Page 51: Power Supply Backplane

    All manuals and user guides at all-guides.com Before replacing the component, install the optical drive bracket, retained from the optical drive you are replacing. To replace the component, reverse the removal procedure. Power supply backplane To remove the component: Power down the server (on page 28). Remove all power: Disconnect each power cord from the power source.

  • Page 52: Hot-Plug Fan

    All manuals and user guides at all-guides.com Disconnect the SATA cable. Remove the power supply backplane. To replace the component, reverse the removal procedure. Hot-plug fan The server supports variable fan speeds. The fans operate at minimum speed until a temperature change requires a fan speed increase to cool the server.
  • Page 53 All manuals and user guides at all-guides.com The BIOS performs an orderly shutdown if two or more fans have failed. The server performs an immediate shutdown if it detects a critical temperature level. IMPORTANT: An immediate shutdown is a hardware-controlled function and it overrides any firmware or software actions.

  • Page 54: Fan Cage

    All manuals and user guides at all-guides.com Fan cage To remove the component: Power down the server (on page 28). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Extend ("Extend the server from the rack"...
  • Page 55 All manuals and user guides at all-guides.com Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Remove any attached network cables. Extend ("Extend the server from the rack" on page 29) or remove ("Remove the server from the rack"...

  • Page 56: Sff Hard Drive Cage

    All manuals and user guides at all-guides.com To replace the component: Firmly seat the FlexibleLOM in the slot, and then tighten the thumbscrew. Install the PCIe riser cage ("PCIe riser cage (primary)" on page 37). Install the access panel ("Access panel"...

  • Page 57: Systems Insight Display

    All manuals and user guides at all-guides.com Remove the hard drive cage. To replace the component, reverse the removal procedure. Systems Insight Display To remove the component: Power down the server (on page 28). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server.

  • Page 58: Front Panel Assembly

    All manuals and user guides at all-guides.com Remove the Systems Insight Display. To replace the component, reverse the removal procedure. Front panel assembly To remove the component: Power down the server (on page 28). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server.
  • Page 59 All manuals and user guides at all-guides.com Remove the serial label pull tab (if it is an 8 LFF, 8 SFF, or 16 SFF configuration), and retain it for the new front panel assembly. Remove the air baffle ("Air baffle" on page 35). Remove all drives ("Hot-plug drive"...

  • Page 60: Flash-Backed Write Cache Procedures

    All manuals and user guides at all-guides.com Flash-backed write cache procedures Two types of procedures are provided for the FBWC option: • Removal and replacement of failed components: Removing the cache module ("Flash-backed write cache module" on page 60) Removing the capacitor pack ("Flash-backed write cache capacitor pack"...

  • Page 61: Flash-Backed Write Cache Capacitor Pack

    All manuals and user guides at all-guides.com Open the ejector latches on each side of the cache module connector. Normally, the cache module is ejected from the cache module connector. If the module is not ejected automatically, remove the cache module.
  • Page 62 All manuals and user guides at all-guides.com Close all applications. Power down the server (on page 28). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up.
  • Page 63 All manuals and user guides at all-guides.com 8 or 16 drive SFF 12 drive LFF, 25 drive SFF, or secondary location for 8 or 16 drive SFF or 8 drive LFF Removal and replacement procedures 63...

  • Page 64: Recovering Data From The Flash-Backed Write Cache

    Set up a recovery server using an identical server model. Do not install any internal drives or FBWC in this server. (HP recommends this option.) Find a server that has enough empty drive bays to accommodate all the drives from the failed server and that meets all the other requirements for drive and array migration.

  • Page 65: Expansion Slot Blanks

    All manuals and user guides at all-guides.com Expansion slot blanks WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.

  • Page 66: Full Length Expansion Board

    All manuals and user guides at all-guides.com WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.

  • Page 67: Heatsink

    All manuals and user guides at all-guides.com Disconnect each power cord from the power source. Disconnect each power cord from the server. Extend ("Extend the server from the rack" on page 29) or remove ("Remove the server from the rack" on page 30) the server from the rack.
  • Page 68 All manuals and user guides at all-guides.com Remove the access panel ("Access panel" on page 34). Remove the air baffle ("Air baffle" on page 35). Remove the heatsink. To replace the component: Remove the thermal interface protective cover from the heatsink. Removal and replacement procedures 68...

  • Page 69: Processor

    All manuals and user guides at all-guides.com Install the heatsink. Install the air baffle ("Air baffle" on page 35). Install the access panel ("Access panel" on page 34). Slide the server into the rack. Connect each power cord to the server. Connect each power cord to the power source.
  • Page 70 All manuals and user guides at all-guides.com IMPORTANT: Processor socket 1 must be populated at all times or the server does not function. To remove the processor: Power down the server (on page 28). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server.
  • Page 71 All manuals and user guides at all-guides.com Remove the processor from the processor retaining bracket. CAUTION: To avoid damage to the processor, do not touch the bottom of the processor, especially the contact area. To replace the component: Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor.
  • Page 72 All manuals and user guides at all-guides.com CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board, do not touch the processor or the processor socket contacts. Close the processor retaining bracket. When the processor is installed properly inside the processor retaining bracket, the processor retaining bracket clears the flange on the front of the socket.

  • Page 73: Dimms

    All manuals and user guides at all-guides.com Install the heatsink. Install the air baffle ("Air baffle" on page 35). Install the access panel ("Access panel" on page 34). Slide the server into the rack. Connect each power cord to the server. Connect each power cord to the power source.

  • Page 74: System Battery

    All manuals and user guides at all-guides.com Remove the air baffle ("Air baffle" on page 35). Remove the DIMM. To replace the component, reverse the removal procedure. For DIMM configuration information, see the server user guide. System battery If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock.

  • Page 75: System Board

    All manuals and user guides at all-guides.com Remove the battery. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. System board To remove the component: Power down the server (on page 28).
  • Page 76 All manuals and user guides at all-guides.com Remove the heatsink ("Heatsink" on page 67). Remove the processor ("Processor" on page 69). Remove left and right fan cage brackets. Loosen the system board thumbscrews. Remove the system board, using the handle to lift it out of the chassis. Removal and replacement procedures 76...
  • Page 77 All manuals and user guides at all-guides.com To replace the component: Install the spare system board. Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. Removal and replacement procedures 77...
  • Page 78 All manuals and user guides at all-guides.com Remove the clear processor socket cover. Retain the processor socket cover for future use. Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
  • Page 79 All manuals and user guides at all-guides.com CAUTION: Do not press down on the processor. Pressing down on the processor may cause damage to the processor socket and the system board. Press only in the area indicated on the processor retaining bracket. Press and hold the processor retaining bracket in place, and then close each processor locking lever.
  • Page 80 All manuals and user guides at all-guides.com Install the heatsink. IMPORTANT: Install all components with the same configuration that was used on the failed system board. Install all components removed from the failed system board. Install the access panel. Install the power supplies ("AC power supply"...

  • Page 81: 150W Pcie Power Cable Option

    All manuals and user guides at all-guides.com Press the Esc key to close the menu. Press the Esc key to exit RBSU. Press the F10 key to confirm exiting RBSU. The server automatically reboots. 150W PCIe power cable option WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server.

  • Page 82: Hp Trusted Platform Module

    If you suspect a TPM board failure, leave the TPM installed and remove the system board. Contact an HP authorized service provider for a replacement system board and TPM board.

  • Page 83: Cabling

    All manuals and user guides at all-guides.com Cabling SAS hard drive cabling • Hard drive cabling: 8 SFF, 25 SFF, 12 LFF • Hard drive cabling: 16 SFF (8 SFF, with optional drive cage) Cabling 83...

  • Page 84: Optical Drive Cabling

    All manuals and user guides at all-guides.com • Hard drive cabling: 8 LFF Optical drive cabling Cabling 84...

  • Page 85: Fbwc Cabling

    All manuals and user guides at all-guides.com FBWC cabling • 8 or 16 drive SFF • 8 drive LFF Cabling 85...
  • Page 86 All manuals and user guides at all-guides.com • 12 drive LFF or 25 drive SFF • PCIe option Depending on the server configuration, you may need to remove the primary PCI riser cage ("PCIe riser cage (primary)" on page 37) before cabling to a PCIe expansion board. Cabling 86...

  • Page 87: Diagnostic Tools

    For more information or to download the utility, see the HP website (http://www.hp.com/servers/diags). HP Insight Diagnostics Online Edition is also available in the SPP. For more information, see the HP website (http://www.hp.com/go/spp/download).

  • Page 88: Hp Insight Diagnostics Survey Functionality

    Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/rbsu). Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity.

  • Page 89: Usb Support And Functionality

    USB support and functionality USB support HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in the system ROM.

  • Page 90: Component Identification

    All manuals and user guides at all-guides.com Component identification Front panel components • SFF model (8-drive) Item Description Video connector SATA optical drive bay Drive bays Systems Insight Display USB connectors (2) • SFF model with optional hard drive cage (16-drive) Item Description Video connector...
  • Page 91 All manuals and user guides at all-guides.com • SFF model (25-drive) Item Description Video connector Quick release levers (2) Drive bays USB connector • LFF model (8-drive) Item Description Video connector SATA optical drive bay Drive bays Systems Insight Display USB connectors (2) Component identification 91...

  • Page 92: Front Panel Leds And Buttons

    All manuals and user guides at all-guides.com • LFF model (12-drive) Item Description Video connector Quick-release levers (2) Drive bays USB connector Front panel LEDs and buttons Item Description Status Power On/Standby button Solid green = System on and system power LED Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power present*...

  • Page 93: Systems Insight Display Leds

    ("Systems Insight Display" on page 57), check iLO/BIOS logs, and reference the server troubleshooting guide. Systems Insight Display LEDs The HP Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the access panel installed. Item Description...

  • Page 94: Systems Insight Display Led Combinations

    All manuals and user guides at all-guides.com Item Description Status NIC link/activity Off = No link to network. If the power is off, view the rear panel RJ-45 LEDs for status ("Rear panel LEDs and buttons" on page 96). Flashing green = Network link and activity Solid green = Network link AMP status Off = AMP modes disabled...

  • Page 95: Rear Panel Components

    All manuals and user guides at all-guides.com Systems Insight Display Health LED System power Status LED and color Amber Power supply (amber) • Only one power supply is installed and that power supply is in standby. • Power supply fault •...

  • Page 96: Rear Panel Leds And Buttons

    All manuals and user guides at all-guides.com iLO connector Serial connector FlexibleLOM ports (Shown: 4x1Gb/Optional: 2x10Gb); port 1 on right side Rear panel LEDs and buttons Item Description Status UID LED/button Off = Deactivated Solid blue = Activated Flashing blue = System being managed remotely Power supply 2 Off = System is off or power supply has failed.
  • Page 97 FL/FH denotes full-length, full-height. HL/FH denotes half-length, full-height. LP denotes low profile. • The PCIe2 x16 riser cage supports a maximum power of 150 W with an HP power cable. This cable must be used for PCIe card wattages greater than 75 W.

  • Page 98: System Board Components

    All manuals and user guides at all-guides.com System board components Item Description Fan connector 6 Systems Insight Display connector Fan connector 5 Processor 1 DIMM slots Fan connector 4 Front I/O connector Front USB connector Fan connector 3 First drive cage, box 2 power connector Fan connector 2 Processor 2 DIMM slots Second drive cage, box 1 power connector...

  • Page 99: System Maintenance Switch

    Processor 1 socket RDX power connector System maintenance switch Position Default Function Off = HP iLO security is enabled. On = HP iLO security is disabled. Off = System configuration can be changed. On = System configuration is locked. Reserved Reserved Off = Power-on password is enabled.

  • Page 100: Dimm Slot Locations

    To force the OS to invoke the NMI handler and generate a crash dump log, the administrator can use the iLO Virtual NMI feature. For more information, see the white paper on the HP website (http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf). DIMM slot locations DIMM slots are numbered sequentially (1 through 12) for each processor.
  • Page 101 All manuals and user guides at all-guides.com • Optional SFF 16-device bay numbering • SFF 25-device bay numbering • LFF 8-device bay numbering • LFF 12-device bay numbering Component identification 101...

  • Page 102: Hot-Plug Drive Led Definitions

    All manuals and user guides at all-guides.com Hot-plug drive LED definitions Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity No drive activity...

  • Page 103: Fbwc Module Leds (P222, P420, P421)

    All manuals and user guides at all-guides.com Status On = AC power is connected. Off = AC power is disconnected. FBWC module LEDs (P222, P420, P421) The FBWC module has three single-color LEDs (one amber and two green). The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing.

  • Page 104: Hot-Plug Fans

    All manuals and user guides at all-guides.com 1 - Amber 2 - Green 3 - Green Interpretation The cache module is idle, and the capacitor pack is charged. The cache module is idle, the capacitor pack is charged, and the cache contains data that has not yet been written to the drives.

  • Page 105: Storage And Expansion Diagram

    • At POST and in the OS, HP iLO performs an orderly shutdown if a cautionary temperature level is detected. If the server hardware detects a critical temperature level before an orderly shutdown occurs, the server performs an immediate shutdown.

  • Page 106: Specifications

    HP 460W Common Slot Gold Hot Plug Power Supply (92% efficiency) (on page 107) • HP 460W Common Slot Platinum Plus Hot Plug Power Supply (94% efficiency) (on page 107) • HP 500W Common Slot 277VAC Hot Plug Power Supply (94% efficiency) (on page 108) •...

  • Page 107: Hp 460W Common Slot Gold Hot Plug Power Supply (92% Efficiency)

    All manuals and user guides at all-guides.com • HP 750W Common Slot Platinum Plus Hot Plug Power Supply (94% efficiency) (on page 110) • HP 750W Common Slot -48VDC Hot Plug Power Supply (94% efficiency) (on page 110) • HP 1200W Common Slot 277VAC Hot Plug Power Supply (94% efficiency) (on page 111) •...

  • Page 108: Hp 500W Common Slot 277Vac Hot Plug Power Supply (94% Efficiency)

    460 W at 200V to 240V AC input 460 W at 100V to 120V AC input Maximum peak power 460 W at 200V to 240V AC input HP 500W Common Slot 277VAC Hot Plug Power Supply (94% efficiency) Specification Value —...

  • Page 109: Hp 750W Common Slot Titanium Hot Plug Power Supply (96% Efficiency)

    All manuals and user guides at all-guides.com HP 750W Common Slot Titanium Hot Plug Power Supply (96% efficiency) Specification Value Input requirements — 200 to 240 V AC Rated input voltage 50 Hz to 60 Hz Rated input frequency 4.1 A at 200 V AC Rated input current 3.3 A at 240 V AC...

  • Page 110: Hp 750W Common Slot Platinum Plus Hot Plug Power Supply (94% Efficiency)

    All manuals and user guides at all-guides.com HP 750W Common Slot Platinum Plus Hot Plug Power Supply (94% efficiency) Specification Value Input requirements 100 to 120 VAC, 200 to Rated input voltage 240 VAC 50 Hz to 60 Hz Rated input frequency 8.5 A at 100 VAC...

  • Page 111: Hp 1200W Common Slot 277Vac Hot Plug Power Supply (94% Efficiency)

    (60 V DC). The branch circuit overcurrent protection must be rated 24 A. • HP 1200W Common Slot 277VAC Hot Plug Power Supply (94% efficiency) Specification Value —...

  • Page 112: Hp 1200W Common Slot Platinum Plus Hot Plug Power Supply (94% Efficiency)

    Rated steady-state power DC input 1200 W at 240 V AC to 380 V Maximum peak power DC input HP 1200W Common Slot Platinum Plus Hot Plug Power Supply (94% efficiency) Specification Value Input requirements 100 to 120 VAC, 200 to...

  • Page 113: Acronyms And Abbreviations

    Factory Integrated Option FlexibleLOM for rack servers FLR-SFP FlexibleLOM for rack servers with an SFP+ connector HP SIM HP Systems Insight Manager Integrated Lights-Out Integrated Management Log large form factor NEBS Network Equipment-Building System nonmaskable interrupt...
  • Page 114 All manuals and user guides at all-guides.com NVRAM nonvolatile memory PCIe Peripheral Component Interconnect Express POST Power-On Self Test quad data rate RBSU ROM-Based Setup Utility serial attached SCSI SATA serial ATA small form factor small form-factor pluggable Trusted Platform Module unit identification universal serial bus Acronyms and abbreviations 114...

  • Page 115: Documentation Feedback

    All manuals and user guides at all-guides.com Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.

  • Page 116: Index

    DC power supply 42 heatsink 66 diagnostic tools 86 hot-plug fans 30, 102 diagnostics utility 86 HP Insight Diagnostics 86, 87 diagram, storage and expansion 104 HP technical support 6 DIMM slot locations 99 DIMMs 72, 99 drive LEDs 100...
  • Page 117 All manuals and user guides at all-guides.com Integrated Management Log (IML) 87 RBSU (ROM-Based Setup Utility) 87 internal USB functionality 88 rear panel buttons 95 rear panel components 94 rear panel LEDs 95 rear panel, accessing 30 LEDs 93, 100 recovering the data from the cache 63 LEDs, front panel 100 removal and replacement procedures 28...
  • Page 118 All manuals and user guides at all-guides.com warnings 34 Index 118...

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