HP PhotoSmart R837 User Manual page 44

Chapter 9
I have two memory cards that are the same size, but one stores many more pictures
than the other.
● Your memory card may contain files that are not images or videos recognized by
the camera. Save any data on the memory card that you want to keep, then format
the memory card (see
● If your memory cards are 4GB or larger, the card that stores fewer images may have
been improperly formatted by a device that does not support 4GB or larger cards.
A new type of High Capacity Secure Digital (marked SDHC) memory card is now
available that prevents improper formatting and use by devices not supporting 4GB
or larger cards. Try formatting the card in this camera, which supports High Capacity
Secure Digital cards.
● Your memory card may be defective. If you have formatted your memory card in the
camera and it does not show the expected capacity, consider replacing the memory
card.
The Power light is on but the Image Display is off, or the camera seems stuck and
won't operate.
● Slide
Image Display.
● Reset the camera (see
The camera responds sluggishly when trying to review images.
See Storage on page 53
cards.
Video recording terminates abruptly. The video is saved successfully, but it is
shorter than expected.
● Choose a lower resolution/compression combination for the video. If you used
Best, consider using
using
Record menus on page
● Replace your memory card with a faster card. Look for cards marked High
Performance, Pro, Ultra, or High Speed.
Video recording terminates abruptly and the video will not play back.
● Remove the memory card and see if the video is stored in internal memory. If so,
transfer the video to a memory card (see Move Images to Card under
Playback Menu on page
images on page
● If the video is stored on a memory card, transfer the video to your computer (see
Transferring and printing images on page
and format an optional memory card on page
The camera gets warm (or even hot) to the touch.
This is normal. However, if anything seems out of the ordinary, turn off the camera and
remove it from AC power, and allow the camera to cool. Then examine the camera and
the battery for signs of possible damage.
For best image quality, turn off the camera when not using. Always store the camera in
a cool place.
44
Install and format an optional memory card on page
to a different position or press any camera button to reactivate the
Resetting the camera on page 41
and Memory capacity on page 53
Better or
Good (see Video Quality under
18).
26) or to your computer (see
32).
).
for tips about memory
Good ; if you used
Using the Picture Capture and Video
Transferring and printing
32), then reformat the card (see
9).
9).
Better, consider
Using the
Install