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Sipura Technology SPA-2000 User Manual

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Sipura Technology, Inc.
SPA-2000 User Guide
December 2003
Sipura SPA-2000 User Guide v1.0.3.doc
© 2003 Sipura Technology, Inc
Proprietary (See Copyright Notice on Page 2)
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  • Page 1 Sipura Technology, Inc. SPA-2000 User Guide December 2003 Sipura SPA-2000 User Guide v1.0.3.doc © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)
  • Page 2 These changes may involve changes to the described solutions over time. Use of Proprietary Information and Copyright Notice: This document contains proprietary information that is to be used only by Sipura Technology customers. Any unauthorized disclosure, copying, distribution, or use of this information is prohibited.

  • Page 3: Table Of Contents

    Installation Overview ..............................6 Software Configuration............................... 6 3.2. IVR Interface..............................7 3.2.1. IVR Conventions: ............................7 3.2.2. SPA-2000 Interactive Voice Response (IVR) Menu: ................... 8 3.3. SPA Web Interface ............................10 3.3.1. Web Interface Conventions ........................10 3.3.2. Administration Privileges .......................... 10 3.3.3.

  • Page 4: Product Description

    SPA-2000 Hardware Overview The SPA-2000 has one of the smallest form factors on the market. It can be installed in minutes as a table-top or wall mount CPE device. Figures Figure 1, Figure 2, Figure 3 and Figure 5 show the front, rear, left side and right side of the SPA-2000, respectively.

  • Page 5: Status Led Description

    1.1.1. Status LED Description: The SPA-2000 Status LED is used to indicate the current operation status of the SPA unit. The state is represented by a special blinking pattern of the Status LED (next to the RJ-11 ports on the right side of the device).

  • Page 6: Installation Overview

    The LED will display solid on if link is up but no TX/RX activity is present. Important Warning: Do not disrupt the power to the SPA-2000 while the Status LED is blinking FAST. 2. Installation Overview Please check to make sure that you have the following package contents: 1.

  • Page 7: Ivr Interface

    From time to time, Sipura Technology will make available a PC executable file that will facilitate the upgrade of a SPA-2000. In order to upgrade a device via this method, the end user must have administrative permission (via password protected log-in) to perform this upgrade.

  • Page 8: Spa-2000 Interactive Voice Response (Ivr) Menu

    - or - D. Enter the value of the next setting category to modify . . . 5. Hang-up the phone to cause all settings to take effect. 3.2.2. SPA-2000 Interactive Voice Response (IVR) Menu: IVR Action IVR Menu Choice...
  • Page 9 Factory Reset of Unit Enter 1 to confirm SPA will prompt for Enter * (start) to confirmation. After cancel operation confirming, you will hear WARNING: “Option Successful.” Hang- © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)

  • Page 10: Spa Web Interface

    The SPA-2000 web administration supports two privilege levels: Administrator and User. To use the User privilege, simply point a web browser at the IP address of the SPA-2000; to use the administrator privilege, use URL http://IP_Address_Of_SPA/admin/. See 3.3.2 for more information about administration privileges.

  • Page 11: Basic And Advanced Views

    The parameter group that the User can access is specified by the Administrator, which can only be done through provisioning the SPA-2000 via the TFTP process. To access the Administrator level privilege, use the following URL: http://IP_Address_Of_SPA/admin/. If the password has been set for Administrator, the browser will prompt for Administrator authentication.

  • Page 12: Spa-2000 Web Page Configuration Default Values

    3.3.4. SPA-2000 Web Page Configuration Default Values The following figures depict the default values and web page locations of the SPA-2000 web administration and configuration pages. The SPA-2000 Administrator Log-in, Advanced screen settings are shown below. Figure 1 – SPA-2000 Information Web Page (Advanced Admin View) ©...
  • Page 13 Figure 2 – SPA-2000 System Configuration Web Page (Advanced Admin View) © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)
  • Page 14 Figure 3 – SPA-2000 SIP Configuration Web Page (Advanced Admin View) © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)
  • Page 15 Figure 4 – SPA-2000 Provisioning Configuration Web Page (Advanced Admin View) © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)
  • Page 16 Figure 5 – SPA-2000 Regional Configuration Web Page (Advanced Admin View) © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)
  • Page 17 Figure 6 – SPA-2000 Line 1 Configuration Web Page (Line 2 Is Identical) © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)
  • Page 18 Figure 7 – SPA-2000 User 1 Configuration Web Page (User 2 Is Identical) © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)

  • Page 19: Configuration Parameters

    Notes: Parallel DNS query mode: SPA-2000 will send the same request to all the DNS servers at the same time when doing a DNS lookup, the first incoming reply will be accepted by SPA-2000. To log SIP messages, Debug Level must be set to at least 2.

  • Page 20: Upgrade Parameters

    GPP C General purpose parameter empty GPP D General purpose parameter empty Note: In a customized SPA-2000, the profile rule would point to a service provider’s server. 3.4.3. Upgrade Parameters Parameter Name Description Default Upgrade Enable Master enable for firmware upgrade operations...
  • Page 21 2. <RTP Port Min> and <RTP Port Max> should define a range that contains at least 4 even number ports, such as 100 – 106 3.4.4.1. Dynamic Payload Types Parameter Name Description Default © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)
  • Page 22 1. Valid range is 96 – 127 2. The configured dynamic payloads are used for outbound calls only where the SPA-2000 presents the SDP offer. For inbound calls with a SDP offer, SPA-2000 will follow the caller’s dynamic payload type assignments 3.4.4.2.

  • Page 23: Line 1 And Line 2 Parameters

    Enable the use of <Outbound Proxy>. If set to “no”, <Outbound Proxy> and <Use OB Proxy in Dialog) is ignored. Outbound Proxy SIP Outbound Proxy Server where all outbound requests are sent as the first hop. © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)
  • Page 24 3.4.5.2. Supplementary Services Enable The SPA-2000 provides native support of a large set of enhanced or supplementary services. All of these services are optional. The parameters listed in the following table are used to enable or disable a specific supplementary service. A supplementary service should be disabled if a) the user has not subscribed for it, or b) the Service Provider intends to support similar service using other means than relying on the SPA-2000.
  • Page 25 FAX Passthru Codec Codec to use for fax pass-through G711u FAX Codec Force unit to use symmetric codec during FAX pass- Symmetric through Notes: © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)

  • Page 26: User 1 And User 2 Parameters

    [1] or [2] (corresponding to line 1 or 2) in the configuration profile. It is omitted below for readability. 3.4.6.1. Call Forward And Selective Call Forward/Blocking Settings Parameter Name Description Default © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)
  • Page 27 CWCID Setting Call Waiting Caller ID Generation on or off Dist Ring Setting Distinctive Ring on or off 3.4.6.4. Distinctive Ring and Ring Settings Parameter Name Description Default © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)

  • Page 28: Regional Parameters

    This should be a brief tone to notify the user that the last 600@- input value has been accepted. 16;1(.25/.25/1)" SIT1 Tone An alternative to <Reorder Tone> played when an error 985@-16,1428@- © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)
  • Page 29 Cadence script for distinctive CWT 4 30(.1/.1, .3/.1, .1/9.3) CWT5 Cadence Cadence script for distinctive CWT 5 30(.3/.1,.1/.1,.3/9. CWT6 Cadence Cadence script for distinctive CWT 6 30(.1/.1, .3/.1, © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)
  • Page 30 VMWI Refresh Intvl Interval between VMWI refresh to the CPE Interdigit Long Timer Long timeout between entering digits when dialing. Range: 0 – 64 sec © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)
  • Page 31 Enable Do Not Disturb DND_Deact_Code Disable Do Not Disturb CID_Act_Code Enable Caller-ID Generation CID_Deact_Code Disable Call-ID Generation CWCID_Act_Code Enable Call Waiting Caller-ID generation CWCID_Deact_Code Disable Call Waiting Caller-ID generation © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)

  • Page 32: Call Statistics Reporting

    State of the hook switch: On or Off Registration State Registration state of the line: Not Registered, Registered or Failed Last Registration At Local time of the last successful registration © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)

  • Page 33: User Guidelines

    The specific feature activation and deactivation codes used in the below examples match the factory default values of the SPA-2000. Please Note: Refer to documentation provided by your service provider for the most accurate representation to the current service availability and access code values.

  • Page 34: Basic Services

    If available, the SPA supports the generation and pass-through of Caller ID information. User Action Required to Activate or Use No user action required. The user’s telephone equipment must support Caller ID to display © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)

  • Page 35: Calling Line Identification Presentation (Clip)

    User Action Required to Activate or Use To block Caller ID on the next outbound call, do the following: Lift the receiver Listen for dial tone Press *81 Listen for dial tone © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)

  • Page 36: Call Waiting

    To put your second caller back on hold and return to your first caller, press the switch hook or flash button again. (You can alternate between calls as often as you like.) © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)

  • Page 37: Disable Or Cancel Call Waiting

    Lift the receiver Listen for dial tone Press *56 You will hear a confirmation tone signaling your request to cancel Call Waiting has been © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)

  • Page 38: Call-Waiting With Caller Id

    User Action Required to Deactivate or End Follow instructions of the voice mail system or simply hang-up the telephone. © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)

  • Page 39: Attendant Call Transfer

    User Action Required to Activate or Use While in a call with the party to be transferred: © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)

  • Page 40: Call Hold

    User Action Required to Activate or Use Press the switch hook or flash button on the phone to place the first party on hold Listen for dial tone © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)

  • Page 41: Three-Way Ad-Hoc Conference Calling

    If you also have Call Transfer you can also hang up at any time to transfer the original caller to the third party User Action Required to Deactivate or End 4.2.13. Call Return © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)

  • Page 42: Automatic Call Back

    4.2.15. Call FWD – Unconditional Service Description All calls are immediately forwarded to the designated forwarding number. The SPA will not ring or provide call waiting when Call FWD © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)

  • Page 43: Call Fwd - Busy

    Primary line already in a call, primary and secondary line in a call or conference. User Action Required to Activate or Use Lift the receiver © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)

  • Page 44: Call Fwd - No Answer

    Alternatively, the user can activate this feature from a web browser interface. Note: The forward delay is entered from the © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)

  • Page 45: Anonymous Call Blocking

    INVITE message inserted by the SIP Proxy Server (or other intermediate application server in the Service Provider’s domain). User Action Required to Activate or Use Pick up the receiver © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)

  • Page 46: Speed Calling - Up To Eight (8) Numbers Or Ip Addresses

    Press single digit code assigned to the stored number (2-9) Press # to signal dialing complete The number is automatically dialed normally. User Action Required to Deactivate or End None © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)
  • Page 47 © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)

  • Page 48: Where To Get Support

    5. Where to Get Support: For support questions related to your Sipura Technology product, please contact the company from whom you purchased the SPA-2000 or an authorized Sipura Technology reseller. Other Ways to Contact Sipura Technology Technical Support: Partners, Resellers and Distributors of Sipura Technology products may use the below information to contact Sipura support.

  • Page 49: Appendix I - Dial Plan Administration

    6.1.1. Dial Plan The SPA-2000 allows each line to be configured with a distinct dial plan. The dial plan specifies how to interpret digit sequences dialed by the user, and how to convert those sequences into an outbound dial string.
  • Page 50 Any one of a set of terminating events triggers the SPA-2000 to either accept the user-dialed sequence, and transmit it to initiate a call, or else reject it as invalid. The terminating events are: •...
  • Page 51 Warm Line. Implicit sequences: The SPA-2000 implicitly appends the vertical code sequences entered in the Regional parameter settings to the end of the dial plan for both line 1 and line 2. Likewise, if Enable_IP_Dialing is enabled, then ip dialing is also accepted on the associated line.
  • Page 52 The following provides a Warm Line to a local office operator (1000) after 5 seconds, unless a 4 digit extension is dialed by the user. ( P5 <:1000> | xxxx ) © 2003 Sipura Technology, Inc Proprietary (See Copyright Notice on Page 2)

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