VTech Kidizoom Twist User Manual page 22

Cannot connect to
computer
SD Card can't be
detected
Cannot save files
Can't view the
downloaded video or
photo files
If the problem persists, please call our Consumer Services Department
at 01235 546810 (from UK) and +44 1235 546810 (outside UK), and a
service representative will be happy to help you.
22
Check the connections on the USB cable
between the camera and the computer,
and review the appropriate connection
procedure in this manual.
1. Check if the SD card is correctly
inserted.
2. Check if the SD card is less than 32MB
in capacity. The Kidizoom
doesn't support SD cards less than
32MB.
3. Check to see if the SD card is the
supported type. This camera doesn't
support MMC or other formats.
Check the memory status of the SD card
memory to see if it is full, and check if the
SD card is write-protected.
If there is no SD card inserted, check the
Kidizoom Twist internal memory.
®
1. Check if the downloaded files are put in
the correct directory in the Kidizoom
Twist. Photos should be put in the
"DOWNLOAD/PHOTO" folder, videos
should be put in the "DOWNLOAD/
VIDEO" folder in Kidizoom
when it is connected to a computer.
2. Kidizoom ® Twist only supports the
below formats:
photos in Standard Baseline JPEG and
videos in AVI (Motion JPEG) created
by Kidizoom ®
® Twist
Twist
®
Twist.
®