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TROUBLESHOOTING GUIDE
BEFORE CALLING FOR SERVICE (continued)
Problem
Clothes take too long to
dry
Clothes are wrinkled
Clothes are shrinking
Possible Cause
Exhaust ducts are blocked, dirty, or
duct run is too long.
Load is not properly sorted.
Large load of heavy fabrics.
Dryer controls are not set properly.
Lint filter needs to be cleaned.
House fuse is blown, circuit breaker has
tripped, or power outage has occurred.
Dryer is overloaded.
Dryer is underloaded.
Clothes dried too long (overdried).
Clothes left in dryer too long after
cycle ends.
Garment care instructions are not being
followed.
Confirm that the exhaust duct is properly
configured and free of debris, lint, and
obstructions. Make sure that outside wall
dampers can open properly and are not
blocked, jammed, or damaged.
Separate heavy items from lightweight items.
Larger and heavier items take longer to dry.
Light items in a load with heavy items can fool
the sensor because the light items dry faster.
Heavy fabrics take longer to dry because they
tend to retain more moisture. To help reduce
and maintain more consistent drying times for
large and heavy fabrics, separate these items
into smaller loads of a consistent size.
Use the appropriate control settings for the
type of load you are drying. Some loads
may require an adjustment of the DRY LEVEL
setting for proper drying.
Remove the lint from the filter before every
load. With the lint removed, hold the filter
up to a light to see if it is dirty or clogged. If
it looks dirty, follow the cleaning instructions
Care and Cleaning section. With some loads
that produce high amounts of lint, such as new
bath towels, it may be necessary to pause the
cycle and clean the filter during the cycle.
Reset circuit breaker or replace fuse. Do
not increase fuse capacity. If the problem
is a circuit overload, have it corrected by a
qualified electrician.
NOTE: Due to the design of electric dryers, it
is possible for a circuit problem to allow an
electric dryer to run without heat.
Divide extra large loads into smaller loads for
better drying performance and efficiency.
If you are drying a very small load, add a
few extra items to ensure proper tumbling
action. If the load is very small and you are
using AUTO DRY cycles, the electronic control
cannot properly sense the dryness of the load
and may shut off too soon. Use TIMED DRY or
add some extra wet clothes to the load.
Overdrying a load of laundry can lead to
wrinkled clothes. Try a shorter drying time or
LESS DRY setting and remove items while they
still retain a slight amount of moisture.
Use the WRINKLE GUARD option. This feature
will tumble the clothes briefly every few
minutes for up to 150 minutes to help prevent
wrinkling.
To avoid shrinking your clothes, always consult
and follow fabric care instructions. Some
fabrics will naturally shrink when washed.
Other fabrics can be washed but will shrink
when dried in a dryer. Use a low or no heat
setting and/or the RACK DRY cycle.
32
Solutions
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