Troubleshooting & Faq - Jabra JX20 PURA Getting Started

The primary phone at this stage is b, as this is the last device
you paired .
• now reconnect phone a as described in your phone's menu .
• Press the answer/end button on the headset to switch primary
phone settings from b to a and vice-versa .
• your headset will remember which phone you last used for an
outgoing call and this will remain the primary device .
troubleshootinG & faQ
I hear crackling noises:
• for the best audio quality, always wear your headset on the
same side of the body as your mobile phone .
I cannot hear anything in my headset:
• Increase the volume in the headset .
• ensure that the headset is paired with the phone (see pairing
section of manual) .
• make sure that the phone is connected to the headset – if it
does not connect either from the phone's bluetooth menu
or by tapping the answer/end button, follow the pairing
instructions .
I am having pairing problems:
• you may have deleted your headset pairing connection in your
mobile phone . follow the pairing instructions .
Will the Jabra JX20 PURA work with other Bluetooth equipment?
• The Jabra JX20 Pura is designed to work with bluetooth
mobile phones . It can also work with other bluetooth devices
that are compliant with bluetooth version  . or higher
and support a headset, hands-free and/or advance audio
distribution profile .
I cannot use reject call, call on hold, redial or voice dialling:
• These features are dependent on the ability of your phone
to support a hands-free profile . even if the hands-free profile
is implemented, reject call, call hold and voice dialing are
optional features which are not supported by all devices . Please
consult your device manual for details .
Jabra JX20 Pura
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