Other Information; Troubleshooting - Samsung HW-D600 User Manual

Other Information

Before requesting service, please check the following.
Symptom
The unit will not turn on.
A function does not
work when the button is
pressed.
Sound is not produced.
Picture does not appear
on a TV when the
function is selected.
Remote controller does
not work.
The sound from the left/
right channels is
reversed.
Can't receive radio
broadcasts.
There is no sound from
surround speakers.
There is no sound from
surround back
speakers
Can't select EX/ES
mode.

Troubleshooting

Check
• Is the power cord plugged into the
outlet?
• Is there static electricity in the air?
• Are the speakers and external
components connected properly?
• Is the Mute function on?
• Is the volume set to minimum?
• Is the Speaker Size set incorrectly
to NONE?
• Is the external component
connected properly?
• Are the batteries drained?
• Is the distance between remote
control and main unit too great?
• Are the left/right speaker or left/right
input/output cables connected
properly?
• Is FM antenna connected
properly?
• Are the surround speakers
connected properly?
• Is SURR (surround) incorrectly set
to NONE in the Speaker Size?
• Is surround mode set to stereo?
• Are the surround back speakers
connected properly?
• Is SBACK (Surround Back) set to
NONE in the Speaker Size?
• Is Surround Mode set to EX/ES?
• Is SBACK (Surround Back) set to
NONE in the Speaker Size?
• Is the input signal selected
properly?
Remedy
• Connect the power plug to the
outlet.
• Disconnect the power plug and
connect it again.
• Connect them correctly.
• Press the MUTE button to
cancel the function.
• Adjust the volume.
• Refer to pages 35 to select
LARGE, SMALL or YES.
• Connect it correctly.
• Replace with new batteries.
• Operate at close distance.
• Check the left/right channel and
connect it/them correctly.
• Connect the antenna correctly.
• If the input strength of antenna
signal is weak, install the FM
antenna in a place with good
reception.
• Refer to page 17 to connect
them properly.
• Refer to page 35 to select
LARGE or SMALL.
• Refer to pages 47 ~ 49 to select
proper Surround Mode.
• Refer to page 17 to connect
them properly.
• Refer to page 35 to select
LARGE or SMALL.
• Refer to page 41 to set
Surround Mode to EX/ES.
• Refer to page 35 to select
LARGE or SMALL.
• Use a 7.1 channel external
component.
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