EnGenius EW310AP User Manual

EnGenius EW310AP User Manual

Neutron series wireless manged indoor access point

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Summary of Contents for EnGenius EW310AP

  • Page 2: Table Of Contents

    Table of Contents Chapter 1 ......................................5 Key Features ......................................6 Introduction ......................................7 System Requirements ....................................8 Package Contents ..................................... 8 Applications ......................................9 Technical Specifications ..................................10 Physical Interface ....................................11 Chapter 2 ...................................... 12 Considerations for Wireless Installation ..............................13 Computer Settings ....................................
  • Page 3 Wireless Settings ....................................36 2.4GHz/5GHz SSID Profile ................................... 38 Wireless Security ....................................40 Wireless MAC Filter ....................................43 Traffic Shaping ....................................... 44 Guest Network ....................................... 45 Fast Handover ......................................47 Management VLAN Settings ................................. 48 Chapter 7 ...................................... 49 SNMP Settings ....................................... 50 CLI/SSH Settings ....................................
  • Page 4 Appendix B - IC Interference Statement ..............................72 Appendix C - CE Interference Statement............................... 74...
  • Page 5: Chapter 1

    Chapter 1 Product Overview...
  • Page 6: Key Features

    Introduction Key Features  Up to 28 dBm transmit power, enabling long range connectivity  Supports IEEE802.11a/b/g/n wireless standards with up to 450 Mbps / 300Mbps data rate on each band  Six/Four internal 5dBi Omni-Directional MIMO antennas  Can be used with included power adapter or via PoE with PoE 802.3at - capable Switches or Injectors ...
  • Page 7: Introduction

    Introduction The EWS310AP/EWS320AP is an enhanced -powered, long-range, Dual-band concurrent Wireless 802.11a/b/g/n Access Point. It is designed to operate in numerous environments; from large homes, small and medium-sized businesses, multiple-floor offices, hotels, and other venues, to larger enterprise deployments. Its enhanced-powered, long-range characteristics make it a cost-effective alternative to ordinary Access Points that don’t have the range and reach to connect to a growing number of wireless users who wish to connect to a large hotspot or business network.
  • Page 8: System Requirements

    System Requirements The following are the Minimum System Requirements in order to configure the device:  Computer with an Ethernet interface or wireless network capability  Windows OS (XP, Vista, 7, 8), Mac OS, or Linux-based operating systems  Web-Browsing Application (i.e. : Internet Explorer, Firefox, Chrome, Safari, or another similar browser application) Package Contents The EWS310AP/EWS320AP package contains the following items (all items must be in package to issue a refund): ...
  • Page 9: Applications

    Applications Wireless LAN (WLAN) products are easy to install and highly efficient. The following list describes some of the many applications made possible through the power and flexibility of WLANs:  Difficult-to-Wire Environments: There are many situations where wires cannot be installed, deployed easily, or cannot be hidden from view.
  • Page 10: Technical Specifications

    Technical Specifications Standard Power Requirements IEEE802.11b/g/n on 2.4GHz External Power Adapter IEEE802.11a/n on 5GHz DC IN, 12V/2A IEEE802.3at Antenna Security Four/Six Internal 5 dBi Omni-Directional Antennas WEP (64/128bit) Note: EWS310AP has four antennas; EWS320AP has six WPA/WPA2(TKIP/AES) antennas. Hidden ESSID MAC address filtering, up to 50 fields L2 Isolation 802.1X Authenticator (MD5/TLS/TTLS/PEAP)
  • Page 11: Physical Interface

    Physical Interface Dimensions and Weights Diameter: 6.36” Height: 2.17” 1. Reset Button: Press and hold for over 10 seconds to reset to factory default settings. 2. LED Indicators: LED lights for Mesh, WLAN 5GHz, WLAN 2.4GHz, Ethernet port, and Power 3.
  • Page 12: Chapter 2

    Chapter 2 Before You Begin...
  • Page 13: Considerations For Wireless Installation

    Before You Begin This section will guide you through the installation process. Placement of the EnGenius EWS310AP/EWS320AP essential to maximize the Access Point’s performance. Avoid placing the EWS310AP/EWS320AP in an enclosed space such as a closet, cabinet, or stairwell. Considerations for Wireless Installation The operating distance of all wireless devices can often not be pre-determined due to a number of unknown obstacles in the environment in which the device is deployed.
  • Page 14: Computer Settings

    Computer Settings Windows XP/Windows 7 In order to use the EWS310AP/EWS320AP, you must first configure the TCP/IPv4 connection of your Windows OS computer system. 1. Click the Start button and open the Control Panel. Windows XP Windows 7 2a. In Windows XP, click on Network Connections. 2b.
  • Page 15 settings. 3. Right click on Local Area Connection and select Properties. 4. Select Internet Protocol Version 4 (TCP/IPv4) and then select Properties.
  • Page 16 5. Select Use the following IP address and enter an IP address that is different from the EWS310AP/EWS320AP and Subnet mask, then click OK. Note: Ensure that the IP address and Subnet mask are on the same subnet as the device.
  • Page 17 Apple Mac OS X 1. Go to System Preferences (it can be opened in the Applications folder or by electing it in the Apple Menu). 2. Select Network in the Internet & Network section. 3. Highlight Ethernet. 4. In Configure IPv4, select Manually. 5.
  • Page 18: Hardware Installation

    Hardware Installation 1. Ensure that the computer in use has an Ethernet Controller port (RJ-45 Ethernet Port). For more information, verify with your computer’s user manual. 2. Connect one end of the Category 5e Ethernet cable into the RJ-45 port of the EWS310AP/EWS320AP and the other end to the RJ-45 port of the computer.
  • Page 19: Mounting The Ews310Ap/Ews320Ap

    Mounting the EWS310AP/EWS320AP Using the provided hardware, the EWS310AP/EWS320AP can be attached to a ceiling or wall. To attach the EWS310AP/EWS320AP to a ceiling or wall using the mounting bracket: 1. Attach the mounting bracket to the wall or ceiling using the provided wall/ceiling mounting hardware kit. 2.
  • Page 20 Attaching the EWS310AP/EWS320AP to a ceiling using the provided T-Rail connectors: 1. Attach the T-Rail connectors to the bottom cover of the EWS310AP/EWS320AP using the provided short screws. Note: Two sizes of T-Rail connectors are included in the mounting hardware kit: 15/16in (2.38cm) and 9/16in (1.43cm). If extra space is required to accommodate drop ceiling tiles, use the provided spacers and long screws.
  • Page 21 Note: To protect your EWS310AP/EWS320AP, use the Kensington Security Slot to attach a cable lock (cable lock is not included).
  • Page 22: Chapter 3

    Chapter 3 Configuring Your Access Point...
  • Page 23: Default Settings

    Configuring Your Access Point This section will show you how to configure the device using the web-based configuration interface. Default Settings Please use your Ethernet port or wireless network adapter to connect the Access Point. IP Address 192.168.1.1 Username/Password admin/admin...
  • Page 24: Web Configuration

    Web Configuration 1. Open a web browser (Internet Explorer/Firefox/Safari) and enter the IP Address http://192.168.1.1. Note: If you have changed the default LAN IP Address of the Access Point, ensure you enter the correct IP Address. 2. The default username and password are: admin. Once you have entered the correct username and password, click the Login button to open the web-based configuration page.
  • Page 26: Chapter 4

    Chapter 4 Overview...
  • Page 27: Device Status

    Overview The Overview section contains the following options: • Device Status • Connections The following sections describe these options. Device Status Clicking the Device Status link under the Overview menu shows the status information about the current operating mode.  The Device Information section shows general system information such as Device Name, MAC address, Current Time, Firmware Version, and Management VLAN ID ...
  • Page 28  The Wirelesss LAN Information 2.4 GHz/5GHz section shows wireless information such as Operating Mode, Frequency, and Channel. Since the EWS310AP/EWS320AP supports multiple-SSIDs, information about each SSID and security settings are displayed.
  • Page 30: Connections

    Connections Clicking the Connections link under the Device Status menu displays the list of clients associated to the EWS310AP/EWS320AP’s 2.4GHz/5GHz, along with the MAC address, TX, RX and signal strength for each client. Clicking Kick in the Block column removes this client. Click Refresh to refresh the Connection List page.
  • Page 31: Chapter 5

    Chapter 5 Network...
  • Page 32: Ipv4 Settings

    Basic This page allows you to modify the device’s IP settings and the Spanning Tree settings. Enabling Spanning Tree protocol will prevent network loops in your LAN network. IPv4 Settings IP Network Setting: Select whether the device IP address will use the static IP address specified in the IP Address field or be obtained automatically when the device connects to a DHCP server.
  • Page 33: Ipv6 Settings

    IPv6 Settings Link-Local Address: Check this if you want to use Link-Local Address. IP Address: The IPv6 IP Address of this device. Subnet Prefix Length: The IPv6 Subnet Prefix Length of this device. Gateway: The IPv6 Default Gateway of this device. Leave it blank if you are unsure of this setting. Primary / Secondary DNS: The primary / secondary DNS address for this device.
  • Page 34: Spanning Tree Settings

    Spanning Tree Settings Status: Enables or disables the Spanning Tree function. Hello Time: Specify Bridge Hello Time, in seconds. This value determines how often the device sends handshake packets to communicate information about the topology throughout the entire Bridged Local Area Network. Max Age: Specify Bridge Max Age, in seconds.
  • Page 35: Chapter 6

    Chapter 6 2.4GHz & 5GHz Wireless...
  • Page 36: Wireless Settings

    Wireless Network This page displays the current status of the Wireless settings of the EWS310AP/EWS320AP. Wireless Settings Device Name: Enter a name for the device. The name you type appears in SNMP management. This name is not the SSID and is not broadcast to other devices.
  • Page 37 Wireless Mode: Supports 802.11b/g/n mixed mode in 2.4GHz and 802.11a/n mixed mode in 5GHz. Channel HT Mode: The default channel bandwidth is 20/40MHz. The larger the channel bandwidth, the better the transmission quality and speed. This option is only available for 802.11n modes only. Extension Channel: Use the drop-down menu to set the Extension Channel as Upper or Lower channel.
  • Page 38: 2.4Ghz/5Ghz Ssid Profile

    2.4GHz/5GHz SSID Profile Under Wireless Settings, you can edit the SSID profile to fit your needs. Click Edit under the SSID you would like to make changes...
  • Page 39 Enable: Check this option to enable this profile. SSID: Specifies the SSID for the current profile. Security: Displays the Security Mode the SSID uses. You can click Edit to change the security mode. For more details, see the next section. Hidden SSID: Check this option to hide the SSID from clients.
  • Page 40: Wireless Security

    Wireless Security The Wireless Security section lets you configure the EWS310AP/EWS320AP’s security modes: WEP, WPA-PSK, WPA2-PSK, WPA-PSK Mixed, WPA-Enterprise, WPA2-Enterprise and WPA Mixed Enterprise. It is strongly recommended that you use WPA2-PSK. Click on the Edit button under Wireless Settings next to the SSID to change the security settings.
  • Page 41 WPA-PSK/WPA2-PSK (Pre-Shared Key) Encryption: Select the WPA/WPA2 encryption type you would like to use. Available options are Both, TKIP(Temporal Key Integrity Protocol) and AES(Advanced Encryption Standard). Please ensure that your wireless clients use the same settings. Passphrase: Wireless clients must use the same Key to associate the device. If using ASCII format, the Key must be from 8 to 63 characters in length.
  • Page 42 Protocol) and AES(Advanced Encryption Standard). Please ensure that your wireless clients use the same settings. Group Key Update Interval: Specify how often, in seconds, the group key changes. Radius Server: Enter the IP address of the Radius server. Radius Port: Enter the port number used for connections to the Radius server. Radius Secret: Enter the secret required to connect to the Radius server.
  • Page 43: Wireless Mac Filter

    Wireless MAC Filter Wireless MAC Filter is used to allow or deny network access to wireless clients (computers, tablet PCs, NAS, smart phones, etc.) according to their MAC addresses. You can manually add a MAC address to restrict permission to access EWS310AP/EWS320AP. The default setting is: Disable Wireless MAC Filter.
  • Page 44: Traffic Shaping

    Traffic Shaping Traffic Shaping regulates the flow of packets leaving an interface to deliver improved Quality of Service. Enable Traffic Shaping: Select to Enable or Disable Wireless Traffic Shaping. Download Limit: Specifies the wireless transmission speed used for downloading. Upload Limit: Specifies the wireless transmission speed used for uploading. Save: Click Save to apply the changes.
  • Page 45: Guest Network

    Guest Network The Guest Network function allows administrators to grant Internet connectivity to visitors or guests while keeping other networked devices (computers and hard drives) and sensitive personal or company information private and secure. Enable SSID: Select to Enable or Disable SSID broadcasting. SSID: Specify the SSID for the current profile.
  • Page 46 After enabling Guest Network in the SSID Config page, assign an IP Address, Subnet Mask and DHCP server IP address range for this Guest Network. Manual IP Settings IP Address: Specify an IP Address for the Guest Network Subnet Mask: Specify the the Subnet Mask IP Address for the Guest Network Automatic DHCP Server Settings Starting IP Address: Specify the starting IP Address range for the Guest Network.
  • Page 47: Fast Handover

    Fast Handover With Fast Handover enabled, the AP will send a disassociation request to the wireless client and let it find another AP to handover and associate upon detecting the wireless client’s RSSI value lower than specified. The RSSI value can be adjusted to allow more clients to stay associated to this AP.
  • Page 48: Management Vlan Settings

    Management VLAN Settings This section allows you to assign a VLAN tag to the packets. A VLAN is a group of computers on a network whose software has been configured so that they behave as if they were on a separate Local Area Network (LAN). Computers on VLAN do not have to be physically located next to one another on the LAN.
  • Page 49: Chapter 7

    Chapter 7 Management...
  • Page 50: Snmp Settings

    SNMP Settings This page allows you to assign the Contact Details, Location, Community Name, and Trap Settings for Simple Network Management Protocol (SNMP). This is a networking management protocol used to monitor network attached devices. SNMP allows messages (called protocol data units) to be sent to various parts of the network. Upon receiving these messages, SNMP compatible devices (called agents) returns the data stored in their Management Information Bases.
  • Page 51 Location: Specifies the location of the device. Port: Displays the port number. Community Name (Read Only): Specifies the password for the SNMP community for read only access. Community Name (Read/Write): Specifies the password for the SNMP community with read/write access. Trap Destination Address: Specifies the port and IP address of the computer that will receive the SNMP traps.
  • Page 52: Cli/Ssh Settings

    CLI/SSH Settings Most users will configure the device through the graphical user interface (GUI). However, for those who prefer an alternative method there is the command line interface (CLI). The CLI can be access through a command console, modem or Telnet connection. For security’s concern, you can enable SSH (Secure Shell) to establish a secure data communication.
  • Page 53: Https Settings

    HTTPS Settings Hypertext Transfer Protocol Secure (HTTPS) is a communications protocol for secure communication over a computer network, with especially wide deployment on the Internet. Technically, it is not a protocol in and of itself; rather, it is the result of simply layering the Hypertext Transfer Protocol (HTTP) on top of the SSL/TLS protocol, thus adding the security capabilities of SSL/TLS to standard HTTP communications.
  • Page 54: Email Alert

    Email Alert EWS310AP/EWS320AP will send email alerts when EWS310AP/EWS320AP’s configuration has been changed. Status: Check Enable to enable Email Alert feature. From: Enter the address to show as the sender of the email. To: Enter the address to show as the receiver of the email. Subject: Enter the subject to show as the subject of the email.
  • Page 55: Date And Time Settings

    Date and Time Settings This page allows you to set the internal clock of the EWS310AP/EWS320AP. To access the Date and Time settings, click Time Zone under the Management tab on the side bar. Manually Set Date and Time: Manually specify the date and time. Synchronize with PC: Click to Synchronize the EWS310AP/EWS320AP with the computer’s internal clock.
  • Page 56: Wifi Scheduler

    WiFi Scheduler Use the schedule function to reboot EWS310AP/EWS320AP or control the wireless availability on a routine basis. The Schedule function relies on the GMT time setting acquired from a network time protocol (NTP) server. For details on how to connect the EWS310AP/EWS320AP to an NTP server, see Date and Time Settings. Auto Reboot Settings You can specify how often you would like to reboot the EWS310AP/EWS320AP.
  • Page 57 WiFi Scheduler Status: Enables or disables the WiFi Scheduler function. Wireless Radio: Select 2.4GHz or 5GHz to use WiFi Schedule. SSID Selection: Select a SSID to use WiFi Schedule. Schedule Templates: EWS310AP/EWS320AP provides three templates: Always available, Available 8-5 daily and Available 8-5 daily except weekends.
  • Page 58: Tools

    Tools This section allows you to analyze the connection quality of the EWS310AP/EWS320AP and trace the routing table to a target in the network. Ping Test Parameters Target IP/Domain Name: Enter the IP address or Domain name you would like to search. Ping Packet Size: Enter the packet size of each ping.
  • Page 59 Traceroute Parameters Target IP/Domain Name: Enter an IP address or domain name you wish to trace. Start: Click Start to begin the trace route operation. Stop: Halts the traceroute test.
  • Page 60 Speed Test Parameters Target IP/Domain Name: Enter an IP address or domain name you wish to run a Speed Test for. Time Period: Enter the time in seconds that you would like the test to run for and in how many intervals. Start: Starts the Speed Test.
  • Page 61: Led Control

    LED Control This section allows you to control the LED control functions: Power status, LAN interface and 2.4GHz/5GHz WLAN interface. Click Apply to save the settings after selecting your choices from the boxes.
  • Page 62: Device Discovery

    Device Discovery Under Device Discovery, you can choose for the EWS310AP/EWS320AP to automatically scan for local devices to connect to. Click Scan to begin the process.
  • Page 63: Chapter 8

    Chapter 8 System Manager...
  • Page 64: Account Setting

    Account Setting This page allows you to change the EWS310AP/EWS320AP username and password. By default, the username is admin and the password is admin. The password can contain from 0 to 12 alphanumeric characters and is case sensitive. Administrator Username: Enter a new username for logging in to the Administrator Username entry box. Current Password: Enter the old password for logging in to the Current Password entry box.
  • Page 65: Firmware Upgrade

    Firmware Upgrade This page allows you to upgrade the Firmware of the EWS310AP/EWS320AP. To Perform the Firmware Upgrade: 1. Click the Browse… button and navigate the OS File System to the location of the Firmware upgrade file. 2. Select the upgrade file. The name of the file will appear in the Upgrade File field. 3.
  • Page 66: Backup/Restore

    Backup/Restore This page allows you to save the current device configurations. When you save the configurations, you can also reload the saved configurations into the device through the Restore New Settings from a file folder. If extreme problems occur, or if you have set the EWS310AP/EWS320AP incorrectly, you can use the Reset button in the Reset to Default section to restore all the configurations of the EWS310AP/EWS320AP to the original default settings.
  • Page 67: System Log

    System Log This page allows you to setup the System Log and local log functions of the EWS310AP/EWS320AP. Click Log under the Systems Manager tab to open up the System Log page. Status: Enables or disables the System Log function. Log Type: Select the Log Type mode you would like to use.
  • Page 68: Reset

    Reset In some circumstances, you may be required to force the device to reboot. Click on Reboot the Device to reboot the device.
  • Page 69: Logout

    Logout Click Logout, it will pop up a warning window. Click OK to logout.
  • Page 70: Appendix

    Appendix...
  • Page 71: Appendix A - Fcc Interference Statement

    Appendix A - FCC Interference Statement Federal Communication Commission Interference Statement FCC Caution: IMPORTANT NOTE: Radiation Exposure Statement...
  • Page 72 Appendix B - IC Interference Statement Industry Canada Statement Caution: Avertissement:...
  • Page 73 FOR MOBILE DEVICE USAGE Radiation Exposure Statement Pour l’utilisation de dispositifs mobiles) Déclaration d’exposition aux radiations:...
  • Page 74 Appendix C - CE Interference Statement Europe – EU Declaration of Conformity...
  • Page 75 0560...

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