Page 1 2014 E-SERIES Owner’s Manual fordowner.com ford.ca EC2J 19A321 AA March 2014 Third Printing Owner’s Manual E-Series Litho in U.S.A.
Page 2: Table Of Contents
Table of Contents Introduction Child Safety Child seat positioning ........19 Booster seats .
Page 3 Table of Contents Lighting Lighting control ........70 Instrument lighting dimmer.
Page 4: Table Of Contents
Table of Contents Fuel and Refueling Fuel quality .........115 Running out of fuel.
Page 5 Table of Contents Driving Aids Steering ..........145 Load Carrying Vehicle loading .
Page 6: Table Of Contents
Table of Contents Maintenance General information ........199 Opening and closing the hood .
Page 7 Table of Contents Wheels and Tires Tire care ......... . .244 Using snow chains .
Page 8: Table Of Contents
Errors and omissions excepted. © Ford Motor Company 2014 2014 Econoline (eco) Owners Guide gf, 3rd Printing, September 2013...
Page 9: Introduction
Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.
Page 10 Introduction Protecting the Environment You must play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim. SYMBOL GLOSSARY WARNING: You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the warning symbol.
Page 11 Introduction Symbol Description Symbol Description Symbol Description Fasten safety Front airbag Front fog belt lamps Fuel pump Fuse Hazard reset compartment warning flasher Heated rear Interior Jack window luggage compartment release Lighting Low tire Maintain control pressure correct fluid warning level Panic alarm Parking aid...
Page 12 In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may...
Page 13 EDR. Ford Motor Company and Ford of Canada do not access event data recorder...
Page 14 See www.dtsc.ca.gov/hazardouswaste/perchlorate for more information. FORD CREDIT (U.S. ONLY) Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business.
Page 15 Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. Damage caused to your vehicle as a result of the failure of non-Ford parts may not be covered by the Ford Warranty. For additional information, see the terms and conditions of the Ford Warranty.
Page 16 Builders Advisory Service at http://www.fleet.ford.com/truckbbas/ and then by selecting “Contact Us” or by phone at 1–877–840–4338. Use of your Ford light truck as an ambulance, without the Ford Ambulance Preparation Package voids the Ford New Vehicle Limited Warranty and may void the Emissions Warranties. In addition, ambulance...
Page 17 Introduction MOBILE COMMUNICATIONS EQUIPMENT Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations.
Page 18: Child Safety
NHTSA and other safety organizations, or are the minimum requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and consulting your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in your vehicle.
Page 19 Child Safety Recommendations for Safety Restraints for Children Child size, height, weight, or Recommended restraint type Infants Children weighing 40 lb (18 kg) Use a child safety seat or less (generally age four or (sometimes called an toddlers younger). infant carrier, convertible seat, or toddler seat).
Page 20: Child Seat Positioning
Child Safety CHILD SEAT POSITIONING WARNING: Airbags can kill or injure a child in a child seat. Never place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the vehicle seat upon which the child seat is installed all the way back.
Page 21 Child Safety WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash. WARNING: To avoid risk of injury, do not leave children or pets unattended in your vehicle.
Page 22: Booster Seats
Child Safety BOOSTER SEATS WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash.
Page 23 Child Safety Types of Booster Seats • Backless booster seats If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seat back or no head restraint, a backless booster seat may place your child’s head (as measured at the tops of the ears) above the top of the seat.
Page 24 Child Safety Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder.
Page 25: Installing Child Seats
Child Safety INSTALLING CHILD SEATS Child Seats Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers or children weighing 40 pounds (18 kilograms) or less (generally age four or younger). Using Lap and Shoulder Belts WARNING: Airbags can kill or injure a child in a child seat.
Page 26 Child Safety • Keep the buckle release button pointing up and away from the safety seat, with the tongue between the child seat and the release button, to prevent accidental unbuckling. • Place the vehicle seat upon which the child seat will be installed in the upright position.
Page 27 Child Safety 3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat manufacturer’s instructions. Be sure the belt webbing is not twisted. 4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until...
Page 28 There should be no more than 1 inch (2.5 centimeters) of movement for proper installation. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed.
Page 29 Child Safety Using Lower Anchors and Tethers for CHildren (LATCH) WARNING: Never attach two child safety seats to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety seat attachments and may break, causing serious injury or death.
Page 30 Child Safety Your vehicle has LATCH lower anchors, top tether anchors, or both at the following locations: • Five passenger crew van • Seven passenger wagon • Eight passenger wagon 2014 Econoline (eco) Owners Guide gf, 3rd Printing, September 2013 USA (fus)
Page 31 Child Safety • Eleven passenger wagon • Twelve passenger wagon • Fifteen passenger wagon 2014 Econoline (eco) Owners Guide gf, 3rd Printing, September 2013 USA (fus)
Page 32 Child Safety The LATCH lower anchors are located at the rear section of the rear seat between the cushion and seatback. Follow the child seat manufacturer’s instructions to properly install a child seat with LATCH attachments. Follow the instructions on attaching child safety seats with tether straps.
Page 33 Child Safety Attach the tether strap only to the appropriate tether anchor as shown. The tether strap may not work properly if attached somewhere other than the correct tether anchor. Note: If you install a child seat with rigid LATCH attachments, and have attached the top tether strap to the proper top tether anchor, do not tighten the tether strap enough to lift the child seat off the vehicle seat cushion when the child is seated in it.
Page 34 Child Safety 3. Clip the tether strap hook to the seat pedestal at the location shown. If the tether strap is clipped incorrectly, the child safety seat may not be retained properly in the event of a crash. 4. Adjust the front passenger seat to the full rearward position. 5.
Page 35 If the safety seat is not anchored properly, the risk of a child being injured in a crash greatly increases. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. 2014 Econoline (eco)
Page 36: Safety Belts
Safety Belts PRINCIPLES OF OPERATION WARNING: Always drive and ride with your seat back upright and the lap belt snug and low across the hips. WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a crash.
Page 37 Safety Belts WARNING: When possible, all children 12 years old and under should be properly restrained in a rear seating position. Failure to follow this could seriously increase the risk of injury or death. WARNING: Safety belts and seats can become hot in a vehicle that has been closed up in sunny weather;...
Page 38: Fastening The Safety Belts
Safety Belts FASTENING THE SAFETY BELTS The front outboard and rear safety restraints in your vehicle are combination lap and shoulder belts. 1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch.
Page 39 Safety Belts Pregnant women should always wear their safety belts. The lap belt portion of a combination lap and shoulder belt should be positioned low across the hips below the belly and worn as tight as comfort will allow. The shoulder belt should be positioned to cross the middle of the shoulder and the center of the chest.
Page 40 Safety Belts Automatic Locking Mode In this mode, the shoulder belt is automatically pre-locked. The belt will still retract to remove any slack in the shoulder belt. The automatic locking mode is not available on the driver safety belt. When to Use the Automatic Locking Mode This mode should be used any time a child safety seat, except a booster, is installed in passenger front or rear seating positions.
Page 41: Safety Belt Height Adjustment
Safety Belts SAFETY BELT HEIGHT ADJUSTMENT WARNING: Position the safety belt height adjusters so that the belt rests across the middle of your shoulder. Failure to adjust the safety belt properly could reduce the effectiveness of the seat belt and increase the risk of injury in a crash. Adjust the height of the shoulder belt so the belt rests across the middle of your shoulder.
Page 42: Safety Belt-Minder
Safety Belts SAFETY BELT-MINDER™ This feature supplements the safety belt warning function by providing additional reminders by intermittently sounding a chime and illuminating the safety belt warning light when the driver seat is occupied and the safety belt is unbuckled. If...
Page 43 Safety Belts Deactivating and Activating the Belt-Minder Feature WARNING: While the design allows you to deactivate your Belt-Minder, this system is designed to improve your chances of being safely belted and surviving an accident. We recommend you leave the Belt-Minder system activated for yourself and others who may use the vehicle.
Page 44: Child Restraint And Safety Belt Maintenance
Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a crash be replaced. However, if the crash was minor and an authorized dealer finds that the belts do not show damage and continue to operate properly, they do not need to be replaced.
Page 45: Supplementary Restraints System
Supplementary Restraints System PRINCIPLES OF OPERATION WARNING: Airbags do not inflate slowly or gently, and the risk of injury from a deploying airbag is the greatest close to the trim covering the airbag module. WARNING: All occupants of your vehicle, including the driver, should always properly wear their safety belts, even when an airbag supplemental restraint system is provided.
Page 46 Supplementary Restraints System The airbags are a supplemental restraint system and are designed to work with the safety belts to help protect the driver and right front passenger from certain upper body injuries. Airbags do not inflate slowly; there is a risk of injury from a deploying airbag. Note: You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys.
Page 47: Driver And Passenger Airbags
Supplementary Restraints System DRIVER AND PASSENGER AIRBAGS WARNING: Never place your arm or any objects over an airbag module. Placing your arm over a deploying airbag can result in serious arm fractures or other injuries. Objects placed on or over the airbag inflation area may cause those objects to be propelled by the airbag into your face and torso causing serious injury.
Page 48 Supplementary Restraints System Proper Driver and Front Passenger Seating Adjustment WARNING: The National Highway Traffic Safety Administration recommends a minimum distance of at least 10 inches (25 centimeters) between an occupant’s chest and the driver airbag module. Failure to follow this could seriously increase the risk of injury or death.
Page 49 Supplementary Restraints System Passenger Airbag ON and OFF Switch (If Equipped) WARNING: An airbag ON and OFF switch may have been installed in this vehicle. Before driving, always look at the face of the switch to be sure the switch is in the proper position in accordance with these instructions and warnings.
Page 50 Supplementary Restraints System Turning the Passenger Airbag Back On WARNING: The safety belts for the driver and right front passenger seating positions have been specifically designed to function together with the airbags in certain types of crashes. When you turn off your airbag, you not only lose the protection of the airbag, you also may reduce the effectiveness of your safety belt system, which was designed to work with the airbag.
Page 51 Supplementary Restraints System The passenger side airbag should always be on (the airbag OFF light should not be illuminated) unless the passenger is a person who meets the requirements stated either in Category 1, 2 or 3 of the National Highway Traffic Safety Administration/Transport Canada deactivation criteria which follows.
Page 52 Supplementary Restraints System • the infant has a medical condition which, according to the infant’s physician, makes it necessary for the infant to ride in the front so that the driver can constantly monitor the child’s condition. 2. Child age 1 to 12. A child age 1 to 12 must ride in the front seat because: •...
Page 53 Supplementary Restraints System 1. Infant: An infant (less than 1 year old) must ride in the front seat because: • my vehicle has no rear seat; • the rear seat in my vehicle cannot accommodate a rear-facing infant seat; or •...
Page 54: Crash Sensors And Airbag Indicator
Supplementary Restraints System CRASH SENSORS AND AIRBAG INDICATOR WARNING: Modifying or adding equipment to the front end of your vehicle (including frame, bumper, front end body structure and tow hooks) may affect the performance of the airbag system, increasing the risk of injury. Do not modify the front end of your vehicle.
Page 55: Airbag Disposal
Supplementary Restraints System The fact that the safety belt pretensioners or airbags did not activate in a crash does not mean that something is wrong with the system. Rather, it means the restraints control module determined the accident conditions (such as crash severity, belt usage) were not appropriate to activate these safety devices.
Page 56: Keys And Remote Control
Keys and Remote Control GENERAL INFORMATION ON RADIO FREQUENCIES This device complies with part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Page 57: Remote Control
Keys and Remote Control REMOTE CONTROL (IF EQUIPPED) If there are problems with the remote entry system, make sure to take all remote entry transmitters with you to the authorized dealer in order to aid in troubleshooting the problem. Note: If the vehicle is equipped with the E-Guard Cargo Protection System™...
Page 58 Keys and Remote Control 2. Do not wipe off any grease on the battery terminals on the back surface of the circuit board. 3. Remove the old battery. 4. Insert the new battery. Refer to the diagram inside the remote entry transmitter for the correct orientation of the battery.
Page 59: Replacing A Lost Key Or Remote Control
Keys and Remote Control REPLACING A LOST KEY OR REMOTE CONTROL You can purchase replacement or additional keys or remote controls from an authorized dealer. A dealer can program the transmitters to your vehicle or you may be able to program them yourself. See the Security chapter for information on programming spare keys.
Page 60: Locks
Locks LOCKING AND UNLOCKING You can use the power door lock control or the remote control to lock and unlock your vehicle. Power Door Locks (If Equipped) The power door lock switches are on the driver and front passenger door panels.
Page 61 Locks Autolock and Unlock Note: Your vehicle comes with this feature disabled. The autolock feature will lock all the doors when: • all doors are closed, • the ignition is on, • you shift into any gear putting the vehicle in motion, and •...
Page 62 Locks Illuminated Entry The interior lamps and parking lamps illuminate when the remote entry system is used to unlock the doors or sound the personal alarm. The illuminated entry system will turn off the lights if: • you switch the ignition on •...
Page 63 Locks System Procedure – Power Door Locks • Lock the vehicle with the key, manual door lock, remote control or use the power door lock on the front door trim panel. The front doors are locked and the cargo doors are double-locked. •...
Page 64 Locks Emergency Lock Release WARNING: If equipped with E-Guard Cargo Protection System™ occupants may become trapped in the cargo area unless the exit procedure is followed. The cargo doors cannot be unlocked using manual or power door locks or remote control. In an emergency, to exit the cargo area, locate the emergency handle in the rear door or side door, pull the emergency handle to unlock the door, then unlatch the door using the inside release handle.
Page 65: Security
Security SECURILOCK® PASSIVE ANTI-THEFT SYSTEM (IF EQUIPPED) Note: The system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection. Note: Metallic objects, electronic devices or a second coded key on the same key chain may cause vehicle starting issues if they are too close to the key when starting the engine.
Page 66 Security Automatic Arming Your vehicle arms immediately after you switch the ignition off. Automatic Disarming Your vehicle disarms when you switch the ignition on with a coded key. Replacement Keys If your keys are lost or stolen and you do not have an extra coded key, you will need to have your vehicle towed to an authorized dealer.
Page 67 Security 6. Turn the ignition off and remove the second previously programmed coded key from the ignition. 7. After three seconds but within 10 seconds of turning the ignition off and removing the previously programmed coded key, insert the new unprogrammed key into the ignition.
Page 68: Steering Wheel
Steering Wheel ADJUSTING THE STEERING WHEEL WARNING: Do not adjust the steering wheel when your vehicle is moving. 1. Pull and hold the steering wheel release lever. 2. Adjust the steering wheel to the desired position then release the lever. VOICE CONTROL (IF EQUIPPED) A.
Page 69: Wipers And Washers
Wipers and Washers WINDSHIELD WIPERS Note: Fully defrost the windshield before turning on the windshield wipers. Note: Make sure the windshield wipers are turned off before entering a car wash. Note: Clean the windshield and wiper blades if they begin to leave streaks or smears.
Page 70: Windshield Washers
Wipers and Washers WINDSHIELD WASHERS Note: Do not operate the wipers on a dry windshield. This may scratch the glass, damage the wiper blades or cause the wiper motor to burn out. Always use the windshield washer before wiping a dry windshield. Note: Do not operate the washer when the washer reservoir is empty.
Page 71: Lighting
Lighting LIGHTING CONTROL A. The first position turns the lamps off. A B C B. The second position turns on the parking lamps, instrument panel lamps, license plate lamps and tail lamps. C. The third position turns the headlamps on. High Beams •...
Page 72: Instrument Lighting Dimmer
Lighting INSTRUMENT LIGHTING DIMMER Note: If you disconnect the battery or it becomes discharged, the dimmer switch will require re-calibration. Rotate the dimmer switch from the full dim position to the full dome/on position to reset. Note: Move the control to the full upright position, past detent, to turn on the interior lamps.
Page 73: Turn Signal Control
Lighting TURN SIGNAL CONTROL • Push down to activate the left turn signal. • Push up to activate the right turn signal. INTERIOR LAMPS Front and Rear Courtesy/Reading Lamps (If Equipped) The center dome portion of the lamp, will light when: •...
Page 74: Windows And Mirrors
Windows and Mirrors POWER WINDOWS (IF EQUIPPED) WARNING: Do not leave children unattended in your vehicle and do not let them play with the power windows. They may seriously injure themselves. WARNING: When closing the power windows, you should verify they are free of obstructions and make sure that children and pets are not in the proximity of the window openings.
Page 75: Exterior Mirrors
Windows and Mirrors EXTERIOR MIRRORS Power Exterior Mirrors (If Equipped) WARNING: Do not adjust the mirror while your vehicle is in motion. A. Left mirror B. Off C. Right mirror To adjust your mirrors: 1. Select the mirror you want to adjust. 2.
Page 76 Windows and Mirrors Spotter Mirror (If Equipped) Note: New spotter mirrors may be stiff, requiring several cycles before the spotter adjustment effort eases. On Standard Mirror You can tilt the spotter mirror up or down to increase visibility. Only apply pressure to the center of the top or bottom edges when adjusting the mirror.
Page 77 Windows and Mirrors Integrated Blind Spot Mirrors (If Equipped) WARNING: Objects in the blind spot mirror are closer than they appear. Blind spot mirrors have an integrated convex mirror built into the upper outboard corner of the exterior mirrors. They are designed to assist you by increasing visibility along the side of your vehicle.
Page 78: Interior Mirrors
Windows and Mirrors INTERIOR MIRROR (IF EQUIPPED) WARNING: Do not adjust the mirror when your vehicle is moving. Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia based cleaning products. You can adjust the interior mirror to your preference.
Page 79: Instrument Cluster
Instrument Cluster GAUGES Cluster shown in standard measure. Metric similar. A. Tachometer B. Fuel gauge C. Engine coolant temperature gauge D. Speedometer E. Battery voltage gauge F. Information display. See Information displays for more information. G. Engine oil pressure gauge 2014 Econoline (eco) Owners Guide gf, 3rd Printing, September 2013 USA (fus)
Page 80 Instrument Cluster Fuel Gauge Indicates approximately how much fuel is left in the fuel tank (when the ignition is on). The fuel gauge may vary slightly when the vehicle is in motion or on a grade. The fuel icon and arrow indicates which side of the vehicle the fuel filler door is located.
Page 81: Warning Lamps And Indicators
Instrument Cluster WARNING LAMPS AND INDICATORS The following warning lamps and indicators will alert you to a vehicle condition that may become serious. Some lamps will illuminate when you start your vehicle to make sure they work. If any lamps remain on after starting your vehicle, refer to the respective system warning lamp for further information.
Page 82 Instrument Cluster WARNING: Driving a vehicle with the brake system warning light on is dangerous. A significant decrease in braking performance may occur. It will take you longer to stop the vehicle. Have the vehicle checked by your authorized dealer as soon as possible. Driving extended distances with the parking brake engaged can cause brake failure and the risk of personal injury.
Page 83 Instrument Cluster Fasten Safety belt It will illuminate and a chime will sound to remind you to fasten your safety belt. High Beam It will illuminate when the headlamp high beam is switched on. It will flash when you use the headlamp flasher. Low Fuel Level It will illuminate when the fuel level is low or near empty.
Page 84 Instrument Cluster Service Engine Soon The service engine soon indicator light illuminates when the ignition is first turned to the on position to check the bulb and to indicate whether the vehicle is ready for Inspection/Maintenance (I/M) testing. Normally, the “service engine soon” light will stay on until the engine is cranked, then turn itself off if no malfunctions are present.
Page 85: Audible Warnings And Indicators
Instrument Cluster AUDIBLE WARNINGS AND INDICATORS Key In Ignition Warning Chime Sounds when the key is left in the ignition in the off or accessory position and the driver’s door is opened. Headlamps On Warning Chime Sounds when the headlamps or parking lamps are on, the ignition is off (the key is not in the ignition) and the driver’s door is opened.
Page 86: Information Displays
Information Displays GENERAL INFORMATION WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 87 Information Displays • MILES (km) TO E: This displays an estimate of approximately how far you can drive with the fuel remaining in your tank under normal driving conditions. Remember to turn the ignition off when refueling to allow this feature to correctly detect the added fuel. Distance to empty is calculated using a running average fuel economy, which is based on your recent driving history of 500 miles (800 km).
Page 88 Information Displays SETUP TBC MODE (if press and hold Electric or EOH equipped) SELECT/RESET LANGUAGE = English / Spanish / French stem ENGLISH / SPANISH / FRENCH SYSTEM CHECK RESET FOR press and hold XXX% OIL LIFE SYSTEM CHECK ENGINE HOURS (if enabled) SELECT/RESET ENGINE IDLE HOURS (if stem...
Page 89 Information Displays • AUTOUNLOCK: This feature automatically unlocks all vehicle doors when the driver’s door is opened within 10 minutes of the ignition being turned off. • REAR PARK AID (if equipped): This feature sounds a tone to warn the driver of obstacles near the rear bumper, and functions only when R (Reverse) gear is selected.
Page 90 Information Displays Compass calibration adjustment Note: For optimum calibration, drive to an open, level location away from large metallic objects or structures. Switch off all non-essential electrical accessories (heated rear window, heater, A/C, map lamps, wiper, etc.) and make sure all the doors are closed Note: If the SELECT/RESET stem is pressed during the calibration or three minutes has elapsed since the beginning of the calibration without driving the vehicle, the message center reverts back to normal operation...
Page 91: Information Messages
Information Displays INFORMATION MESSAGES Press the SELECT/RESET stem to acknowledge and remove some messages from the information display. Other messages will be removed automatically after a short time. Certain messages need to be confirmed before you can access the menus. AdvanceTrac®...
Page 92 Information Displays Park Aid Messages Action / Description CHECK REAR PARK Displayed when the transmission is in R (Reverse) and the park aid is disabled. Tire Messages Action / Description LOW TIRE Displays when one or more tires on your vehicle have low tire pressure.
Page 93 Information Displays Trailer Messages Action / Description TRAILER Displayed when a trailer connection becomes disconnected, either intentionally or DISCONNECTED unintentionally, and has been sensed during a given ignition cycle. Disregard this status if your vehicle is not equipped with a factory installed trailer brake controller.
Page 94: Climate Control
Climate Control HEATER ONLY SYSTEM VENT COOL WARM A. Fan speed control: Controls the volume of air circulated in your vehicle. Adjust to select the desired fan speed. B. Temperature control: Controls the temperature of the airflow in your vehicle. Adjust to select the desired temperature. C.
Page 95 Climate Control MANUAL CLIMATE CONTROL VENT NORM COOL WARM A. Fan speed control: Controls the volume of air circulated in your vehicle. Adjust to select the desired fan speed. B. Temperature control: Controls the temperature of the airflow in your vehicle. Adjust to select the desired temperature. C.
Page 96 Climate Control REAR FAN SPEED CONTROL (IF EQUIPPED) REAR Controls the volume of air circulated in the rear of your vehicle. Adjust to select the desired fan speed or switch off. HINTS ON CONTROLLING THE INTERIOR CLIMATE General Hints Note: You may feel a small amount of air from the floor air vents regardless of the air distribution setting.
Page 97 Climate Control Cooling the Interior Quickly Adjust the fan speed to HI. Adjust the temperature control to COOL. Select MAX A/C using the air distribution control. Recommended Settings for Cooling Adjust the fan speed to the second speed setting. Adjust the temperature control to the midway point of the cold settings.
Page 98: Seats
Seats SITTING IN THE CORRECT POSITION WARNING: Sitting improperly out of position or with the seatback reclined too far can take off weight from the seat cushion and affect the passenger sensing system, resulting in serious injury or death in a crash.
Page 99: Head Restraints
Seats HEAD RESTRAINTS WARNING: To minimize the risk of neck injury in the event of a crash, the driver and passenger occupants should not sit in and operate the vehicle until the seatback is placed in its proper position. The driver should never adjust the head restraint while the vehicle is in motion.
Page 100 Seats Recline Adjustment (If Equipped) WARNING: Before returning the seatback to its original position, make sure that cargo or any objects are not trapped behind the seatback. After returning the seat back to its original position, pull on the seatback to make sure that it has fully latched. An unlatched seat may become dangerous in the event of a sudden stop or crash.
Page 101: Power Seats
Seats POWER SEATS WARNING: Never adjust the driver seat when the vehicle is moving. The control is located on the outboard side of the seat cushion. Press A to raise or lower the front portion of the seat cushion. Press B to move the seat forward, backward, up or down.
Page 102: Rear Seats
Seats Recline Adjustment (If Equipped) REAR SEATS Rear Captains Chair (Passenger Side Only) Pull the lever to adjust the seat forward or backward. Quick-Release Captains Chair (Seven Passenger Configuration-Second Row Only) WARNING: Check to see that the seat and seat back is latched securely in position.
Page 103 Seats WARNING: Make sure that the seat is latched to the vehicle floor by pushing and pulling on the seat. If not latched, the seat may cause injury during a sudden stop. To remove the seat: 1. Disengage the lap and shoulder belt from the seat by inserting a key or small screwdriver into the slot in the detachable anchor and lifting...
Page 104 Seats Rear Bench Seat WARNING: Always latch the vehicle seat to the floor, whether the seat is occupied or empty. If not latched, the seat may cause injury during a sudden stop. WARNING: Do not hang or attach any cargo to the release straps of the rear bench seats.
Page 105 Seats 4. With assistance, pull the seat latch release straps (A) (located behind the latch mechanisms) to release the latch from the rear strikers. 5. Lift the rear end of the seat upward and rearward by pushing on the seat back (B) and lifting the seat cushion (C) to disengage the front seat hook and the rear seat latch from the striker.
Page 106: Auxiliary Power Points
Auxiliary Power Points AUXILIARY POWER POINTS WARNING: Do not plug optional electrical accessories into the cigarette lighter socket (if equipped). Improper use of the lighter can cause damage not covered by your warranty, and can result in fire or serious injury. Note: If used when the engine is not running, the battery will discharge.
Page 107 Auxiliary Power Points 110 Volt AC Power Point (If Equipped) WARNING: Do not keep electrical devices plugged in the powerpoint whenever the device is not in use. Do not use any extension cord with the 110 volt AC power point, since it will defeat the safety protection design.
Page 108 Auxiliary Power Points The power point is not designed for the following electric appliances; they may not work properly: • Cathode ray tube type televisions • Motor loads, such as vacuum cleaners, electric saws and other electric power tools, compressor-driven refrigerators, etc. •...
Page 109: Starting And Stopping The Engine
Starting and Stopping the Engine GENERAL INFORMATION WARNING: Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. WARNING: Do not park, idle, or drive your vehicle on dry grass or other dry ground cover.
Page 110: Ignition Switch
Starting and Stopping the Engine IGNITION SWITCH Note: Do not store the key in the ignition after the vehicle is turned off and you have left the vehicle. This could cause a drain on the battery. A. Accessory: Allows the electrical accessories, such as the radio, to operate while the engine is not running.
Page 111 Starting and Stopping the Engine STARTING A GASOLINE ENGINE When you start the engine, the idle speed increases, this helps to warm up the engine. If the engine idle speed does not slow down automatically, have your vehicle checked by an authorized dealer. Before starting the engine check the following: •...
Page 112 Starting and Stopping the Engine Stopping the Engine When Your Vehicle Is Moving WARNING: Switching off the engine when the vehicle is still moving will result in a loss of brake and steering assistance. The steering will not lock, but higher effort will be required. When the ignition is switched off, some electrical circuits, warning lamps and indicators may also be off.
Page 113: Engine Block Heater
Starting and Stopping the Engine Guarding Against Exhaust Fumes WARNING: If you smell exhaust fumes inside your vehicle, have this checked immediately. Do not drive your vehicle if you smell exhaust fumes. Carbon monoxide is present in exhaust fumes. Take precautions to avoid its dangerous effects.
Page 114 Starting and Stopping the Engine • Make sure that when in operation, the extension cord plug and the heater cord plug connections are free and clear of water. This could cause an electric shock or fire. • Make sure your vehicle is parked in a clean area, clear of combustibles.
Page 115: Fuel And Refueling
Fuel and Refueling SAFETY PRECAUTIONS WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler inlet, do not refuel until the sound stops.
Page 116: Fuel Quality
Fuel and Refueling • Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes, remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury.
Page 117 Fuel and Refueling Choosing the Right Fuel With a Flex Fuel Vehicle (If Equipped) Use only UNLEADED gasoline or UNLEADED gasoline blended with a maximum of 85% ethanol (E-85) in your Flex Fuel Vehicle (FFV). If your vehicle is flex fuel capable, it will have a yellow bezel placed over the fuel fill inlet.
Page 118: Running Out Of Fuel
Fuel and Refueling RUNNING OUT OF FUEL Avoid running out of fuel because this situation may have an adverse effect on powertrain components. If you have run out of fuel: • You may need to cycle the ignition from off to on several times after refueling to allow the fuel system to pump the fuel from the tank to the engine.
Page 119: Fuel Consumption
Ford, Motorcraft or other certified fuel filler cap is not used. Your fuel tank filler cap has an indexed design with a 1/4 turn on/off feature.
Page 120 Fuel and Refueling For consistent results when filling the fuel tank: • Turn the ignition off before fueling; an inaccurate reading results if the engine is left running. • Use the same fill rate (low–medium–high) each time the tank is filled. •...
Page 121 Information are essential to the life and performance of your vehicle and to its emissions system. If other than Ford, Motorcraft® or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.
Page 122 Fuel and Refueling sells, leases, trades vehicles, or supervises a fleet of vehicles are not permitted to intentionally remove an emission control device or prevent it from working. Information about your vehicle’s emission system is on the Vehicle Emission Control Information Decal located on or near the engine.
Page 123 Fuel and Refueling Readiness for Inspection/Maintenance (I/M) Testing Some state, provincial and local governments may have Inspection/Maintenance (I/M) programs to inspect the emission control equipment on your vehicle. Failure to pass this inspection could prevent you from getting a vehicle registration. If the service engine soon indicator is on or the bulb does not work, the vehicle may need to be serviced.
Page 124: Transmission
Transmission AUTOMATIC TRANSMISSION OPERATION Understanding the Gearshift Positions of the 4–Speed Automatic Transmission WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the lock position and remove the key whenever you leave your vehicle. Your vehicle has been designed to improve fuel economy by reducing fuel usage during coasting or deceleration.
Page 125 Transmission R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward. Always come to a complete stop before shifting into and out of R (Reverse). N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and is free to roll.
Page 126 Transmission Drive (not shown) Drive is activated when the transmission control switch is pressed. • This position allows for all forward gears except overdrive. • O/D OFF lamp is illuminated. • Provides engine braking. • Use when driving conditions cause excessive shifting from O/D to other gears.
Page 127 Transmission Understanding the Shift Positions of the 5–Speed Automatic Transmission (If Equipped - 5.4L and 6.8L Gasoline Engines Only) WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the lock position and remove the key whenever you leave your vehicle.
Page 128 Transmission N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and is free to roll. Hold the brake pedal down while in this position. D (Drive with Overdrive) with Tow/Haul off D (Overdrive) with tow/haul off is the normal driving position for the best fuel economy.
Page 129 Transmission 3 (Third) Transmission starts and operates in third gear only. Used for improved traction on slippery roads. Selecting 3 (Third) provides engine braking. 2 (Second) Use 2 (Second) to start-up on slippery roads or to provide additional engine braking on downgrades. 1 (First) •...
Page 130 Transmission The vehicle is equipped with a brake-shift interlock feature that prevents the gearshift lever from being moved from P (Park) unless the brake pedal is pressed. If you cannot move the gearshift lever out of P (Park) with the ignition in the on position and the brake pedal pressed, it is possible that a fuse has blown or the vehicle’s brake lamps are not operating properly.
Page 131 Transmission If Your Vehicle Gets Stuck in Mud or Snow Note: Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Note: Do not rock the vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat.
Page 132: Brakes
Brakes GENERAL INFORMATION Note: Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn out. Have them inspected by an authorized dealer. If your vehicle has continuous vibration or shudder in the steering wheel while braking, have your vehicle inspected by an authorized dealer.
Page 133: Hints On Driving With Anti-Lock Brakes
Brakes HINTS ON DRIVING WITH ANTI-LOCK BRAKES When the system is operating, the brake pedal will pulse and may travel further. Maintain pressure on the brake pedal. You may also hear a noise from the system. This is normal. The anti-lock braking system will not eliminate the dangers inherent when: •...
Page 134: Traction Control
Traction Control PRINCIPLES OF OPERATION The traction control system helps avoid drive wheel spin and loss of traction. If your vehicle begins to slide, the system applies the brakes to individual wheels and, when needed, reduces engine power at the same time. If the wheels spin when accelerating on slippery or loose surfaces, the system reduces engine power in order to increase traction.
Page 135 Stability Control PRINCIPLES OF OPERATION WARNING: Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire construction or wheel and tire size may change the handling characteristics of the vehicle and may adversely affect the performance of the AdvanceTrac® system. In addition, installing any stereo loudspeakers may interfere with and adversely affect the AdvanceTrac®...
Page 136 Stability Control The AdvanceTrac® with Roll Stability Control™ system helps you keep control of your vehicle when on a slippery surface. The electronic stability control portion of the system helps avoid skids and lateral slides and roll stability control helps avoid a vehicle rollover. The traction control system helps avoid drive wheel spin and loss of traction.
Page 137: Stability Control Advancetrac
Stability Control USING ADVANCETRAC® WITH RSC® (IF EQUIPPED) The system automatically activates when you start your engine. The AdvanceTrac with RSC system cannot be completely turned off, but the electronic stability system and roll stability control portions of the system are disabled when the transmission is in reverse (R). You can turn off the traction control portion of the system independently.
Page 138: Parking Aids
Parking Aids SENSING SYSTEM (IF EQUIPPED) WARNING: To help avoid personal injury, please read and understand the limitations of the system as contained in this section. Sensing is only an aid for some (generally large and fixed) objects when moving in reverse on a flat surface at parking speeds. Traffic control systems, inclement weather, air brakes, and external motors and fans may also affect the function of the sensing system;...
Page 139 Parking Aids Using the Rear Sensing System The rear sensors are only active when the transmission is in R (Reverse). As the vehicle moves closer to the obstacle, the rate of the audible warning increases. When the obstacle is fewer than 10 inches (25 centimeters) away, the warning sounds continuously.
Page 140: Rear-View Camera System
Parking Aids REAR VIEW CAMERA SYSTEM (IF EQUIPPED) WARNING: The rear view camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the interior and exterior mirrors for maximum coverage. WARNING: Objects that are close to either corner of the bumper or under the bumper, might not be seen on the screen due to the limited coverage of the camera system.
Page 141 Parking Aids Using the Rear View Camera System The rear view camera system displays what is behind your vehicle when you place the transmission in R (Reverse). The system uses two types of guides to help you see what is behind your vehicle: 1.
Page 142 Parking Aids Adjusting the Rear View Camera Settings Touch screen display: To access the rear view camera system settings, make the following selections when the transmission is not in R (Reverse): 1. Menu 2. Vehicle 3. Rear View Camera After changing a system setting, the touch screen shows a preview of the feature(s) selected.
Page 143 Parking Aids Enhanced Park Aids Note: Enhanced park aids is only available when the transmission is in R (Reverse). Note: The reverse sensing system is not effective at speeds above 3 mph (5 km/h) and may not detect certain angular or moving objects. The enhanced park aids allows the driver to view the area that is being detected by the reverse sensing system.
Page 144: Cruise Control
Cruise Control PRINCIPLES OF OPERATION Cruise control lets you maintain a set speed without keeping your foot on the accelerator pedal. USING CRUISE CONTROL (IF EQUIPPED) WARNING: Do not use cruise control in heavy traffic, on winding roads or when the road surface is slippery. This could result in loss of vehicle control, serious injury or death.
Page 145 Cruise Control Switching Cruise Control On Press and release ON. The indicator will turn on in the instrument cluster. Setting a Speed 1. Accelerate to the desired speed. 2. Press and release SET ACCEL. 3. Take your foot off the accelerator pedal. Changing the Set Speed Note: If you accelerate by pressing the accelerator pedal, the set speed will not change.
Page 146: Driving Aids
Driving Aids STEERING To help prevent damage to the power steering system: • Never hold the steering wheel at its furthest turning points (until it stops) for more than a few seconds when the engine is running. • Do not operate the vehicle with a low power steering pump fluid level (If the fluid level is below the MIN line mark on the dipstick).
Page 147: Load Carrying
Load Carrying LOAD LIMIT Vehicle Loading – With and Without a Trailer This section will guide you in the proper loading of your vehicle and/or trailer, to keep your loaded vehicle weight within its design rating capability, with or without a trailer. Properly loading your vehicle will provide maximum return of vehicle design performance.
Page 148 Load Carrying WARNING: The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available.
Page 149 Load Carrying Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue load or king pin weight is also part of cargo weight. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) –...
Page 150 Load Carrying GVWR (Gross Vehicle Weight Rating) – is the maximum allowable weight of the fully loaded vehicle (including all options, equipment, passengers and cargo). The GVWR is shown on the Safety Compliance Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position.
Page 151 Load Carrying WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. GCW (Gross Combined Weight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer.
Page 152 Load Carrying WARNING: Do not use replacement tires with lower load carrying capacities than the original tires because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tires with a higher limit than the original tires do not increase the GVWR and GAWR limitations.
Page 153 Load Carrying • Suppose your vehicle has a 1400 lb. (635 kg) cargo and luggage capacity. You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past 2 years.
Page 154: Towing
Towing TOWING A TRAILER WARNING: Do not exceed the GVWR or the GAWR specified on the certification label. WARNING: Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of your vehicle and could result in engine damage, transmission damage, structural damage, loss of vehicle control, vehicle rollover and personal injury.
Page 155 Towing RECOMMENDED TOWING WEIGHTS Note: Do not exceed a trailer weight of 5000 pounds (2268 kilograms) when towing with, or by, bumper only. Note: Calculate the maximum trailer weight for all cutaway vehicles by subtracting the weight of your vehicle (including incomplete vehicle weight and payload, which includes second unit body weight, cargo and passengers) from the gross combined weight.
Page 156 Towing Note: The trailer tongue load figures into the payload for your vehicle. Reduce the total payload by the final trailer tongue weight. Consult an authorized dealer to determine the maximum trailer weight allowed for your vehicle if you are not sure. Maximum trailer Engine Rear axle ratio...
Page 157 Towing Maximum trailer Engine Rear axle ratio Maximum GCWR weight E-350 Regular wagon (11 and 12 passenger) 5.4L 3.73 and 4.10 13000 lb (5896 kg) 6700 lb (3039 kg) 6.8L 3.73 15000 lb (6804 kg) 8500 lb (3856 kg) 6.8L 4.10 18500 lb (8391 kg) 10000 lb (4536 kg) E-350 Extended wagon (11 passenger)
Page 158 Towing Maximum trailer Engine Rear axle ratio Maximum GCWR weight E-350 Stripped chassis dual rear wheel 158–inch and 176–inch wheelbase 5.4L 4.10 13000 lb (5897 kg) 8300 lb (3765 kg) 6.8L 4.10 18500 lb (8391 kg) 10000 lb (4536 kg) E-450 Cutaway 5.4L 4.56...
Page 159 Towing Trailer Towing Connector (Vehicles with a Trailer Towing Package and 7–Pin Connector) When attaching the trailer wiring connector to your vehicle, only use a proper fitting connector that works with the vehicle and trailer functions. If your vehicle has a trailer towing package, it may have a 7–pin connector.
Page 160 Towing Weight-Distributing Hitches WARNING: Do not adjust a weight-distributing hitch to any position where the rear bumper of the vehicle is higher than it was before attaching the trailer. Doing so will defeat the function of the weight-distributing hitch, which may cause unpredictable handling, and could result in serious personal injury.
Page 161: Trailer Brake Controller-Integrated
1500 pounds (680 kilograms) when loaded. Integrated Trailer Brake Controller (If Equipped) WARNING: The Ford TBC has only been verified to be compatible with trailers having electric-actuated drum brakes (one to four axles) and some electric-over-hydraulic (EOH) brakes. It will not activate hydraulic surge-style trailer brakes.
Page 162 Towing The controller user interface consists of the following: A. + and - (Gain adjustment buttons): Pressing these buttons adjusts the controller’s power output to the trailer brakes in 0.5 increments. You can increase the gain setting to 10.0 (maximum trailer braking) or decrease it to 0 (no trailer braking).
Page 163 Explanation of Information Display Warning Messages Note: An authorized dealer can diagnose the trailer brake controller to determine exactly which trailer fault has occurred. However, your Ford warranty does not cover this diagnosis if the fault is with the trailer.
Page 164 Towing TRAILER BRAKE MODULE FAULT: Displays in response to faults sensed by the trailer brake controller, accompanied by a single chime. If this message appears, contact an authorized dealer as soon as possible for diagnosis and repair. The controller may still function, but performance may be degraded.
Page 165 The controller module and display turn on when you turn the ignition on. • The trailer brake controller is only a factory-installed or dealer-installed item. Ford is not responsible for warranty or performance of the controller due to misuse or customer installation. Trailer Lamps WARNING: Never connect any trailer lamp wiring to the vehicle’s tail lamp wiring;...
Page 166 Towing When Towing a Trailer • Do not drive faster than 70 mph (113 km/h) during the first 500 miles (800 kilometers). • Do not make full-throttle starts. • Check your hitch, electrical connections and trailer wheel lug nuts thoroughly after you have traveled 50 miles (80 kilometers). •...
Page 167 Towing Launching or Retrieving a Boat or Personal Watercraft (PWC) Note: Disconnect the wiring to the trailer before backing the trailer into the water. Note: Reconnect the wiring to the trailer after removing the trailer from the water. When backing down a ramp during boat launching or retrieval: •...
Page 168: Wrecker Towing
We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means.
Page 169: Recreational Towing
Towing TOWING THE VEHICLE ON FOUR WHEELS Emergency Towing If your vehicle becomes inoperable (without access to wheel dollies, car-hauling trailer, or flatbed transport vehicle), it can be flat-towed (all wheels on the ground, regardless of the powertrain and transmission configuration) under the following conditions: •...
Page 170: Driving Hints
Driving Hints PREPARING TO DRIVE WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles. WARNING: In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt. WARNING: Vehicles with a higher center of gravity such as utility vehicles and trucks handle differently than vehicles with a lower center of gravity.
Page 171 Driving Hints Vehicle stability and handling This van or wagon, like any vehicle designed to carry very heavy loads, must be driven differently from a passenger car. The extra weight can affect stopping distance and maneuverability. The higher center of gravity and other features may reduce the ability to make abrupt maneuvers and may increase the risk of rollover compared to a passenger car.
Page 172 Driving Hints • In an unavoidable emergency situation where a sudden sharp turn must be made, remember to avoid “over-driving” your vehicle, i.e., turn the steering wheel only as rapidly and as far as required to avoid the emergency. Excessive steering will result in less vehicle control, not more.
Page 173: Economical Driving
Driving Hints ECONOMICAL DRIVING Fuel economy is affected by several things, such as how you drive, the conditions you drive under and how you maintain your vehicle. There are some things to keep in mind that may improve your fuel economy: •...
Page 174 Driving Hints DRIVING THROUGH WATER Note:Driving through deep water may allow water into the transmission and engine causing internal damage. If you drove through deep water, check the transmission and engine fluid. If water is found, see your authorized dealer immediately for fluid replacement. Do not drive quickly through standing water, especially if the depth is unknown.
Page 175: Floor Mats
Driving Hints FLOOR MATS WARNING: Always use floor mats that are designed to fit the foot well of your vehicle, leaving the pedal area unobstructed, and which can be firmly secured to retention posts so that they cannot slip out of position and interfere with the pedals or impair safe operation of your vehicle in other ways.
Page 176: Roadside Emergencies
• Winch out – available within 100 feet (30.5 meters) of a paved or county maintained road, no recoveries. • Towing – Ford eligible vehicles will be towed to an authorized dealer within 35 miles (56.3 kilometers) of the disablement location or to the nearest authorized dealer.
Page 177: Hazard Flasher Control
U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56.3 kilometers). To obtain reimbursement information, U.S.
Page 178: Fuel Pump Shut-Off
WARNING: Failure to inspect and, if necessary, repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision. In the event of a moderate to severe collision, this vehicle includes a fuel pump shut-off feature that stops the flow of fuel to the engine.
Page 179: Jump-Starting The Vehicle
Roadside Emergencies JUMP-STARTING THE VEHICLE WARNING: The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or vehicle damage. WARNING: Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted. Do not attempt to push-start your automatic transmission vehicle.
Page 180 Roadside Emergencies Connecting the Jumper Cables WARNING: Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an explosion of the gases that surround the battery. Note: Do not attach the negative (-) cable to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points.
Page 181 Roadside Emergencies Removing the Jumper Cables Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface.
Page 182: Customer Assistance
A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
Page 183 • The name of the authorized dealer and city where located • The vehicle’s current odometer reading. In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states.
Page 184 In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126...
Page 185 BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter.
Page 186 (CANADA ONLY) This pertains to vehicles delivered to authorized Canadian dealers. In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
Page 187 The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company or Ford of Canada is not responsible for any damage caused by use of improper fuel.
Page 188 If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing expcac@ford.com. If you are in another foreign country, contact the nearest authorized dealer.
Page 189: Reporting Safety Defects (U.s. Only)
However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. 2014 Econoline (eco)
Page 190: Reporting Safety Defects (Canada Only)
Customer Assistance To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to: Administrator 1200 New Jersey Avenue, Southeast Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
Page 191: Fuses
Fuses CHANGING A FUSE Fuses WARNING: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. If electrical components in your vehicle are not working, a fuse may have blown.
Page 192: Fuse Specification Chart
Fuses FUSE SPECIFICATION CHART Power Distribution Box WARNING: Always disconnect the battery before servicing high current fuses. WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs. Note: If your vehicle is equipped with a dual battery, disconnecting the primary under-hood battery does not remove power from all circuits.
Page 193 Fuses The high-current fuses are coded as follows: Fuse or relay Fuse amp Protected components location rating HC micro relay Powertrain control module HC micro relay Starter solenoid HC micro relay Wiper HC micro relay Trailer tow battery charge HC micro relay Fuel pump HC micro relay Trailer tow park lamp...
Page 194 Fuses Fuse or relay Fuse amp Protected components location rating — Not used 20A* Back-up lamp 10A* Air conditioning clutch 10A* Brake on/off switch 10A* Cluster battery (stripped chassis) 50A** Blower motor 40A** Anti-lock brake system pump 20A** Stripped chassis horn 40A** Powertrain control module relay 20A**...
Page 195 Fuses Fuse or relay Fuse amp Protected components location rating 10A* Anti-lock brake system run/start feed 10A* Fuel pump relay coil — Not used — Not used 20A* Trailer tow park lamp 15A* Trailer tow backup lamp — Not used —...
Page 196 Fuses Fuse or relay Fuse amp Protected components location rating 15A* Vehicle power 4, Fuel pump relay coil 10A* Vehicle power 5, Transmission 10A* Cluster run/start (stripped chassis) — Not used — Not used — Fuel pump (diode) — Not used HC micro relay Auxiliary switch #1 * Mini fuses ** A1S fuses...
Page 197 Fuses Passenger Compartment Fuse Panel WARNING: Always disconnect the battery before servicing high current fuses. Note: If your vehicle is equipped with a dual battery, disconnecting the primary under-hood battery does not remove power from all circuits. The fuse panel is located to the left of the brake pedal and mounted onto the lower left cowl panel.
Page 198 Fuses Fuse or relay Fuse amp Protected components location rating Not used (spare) Not used (spare) Passenger compartment fuse panel, Brake-shift interlock Turn signal, Hazard, Stop lamps Left low beam Right low beam Courtesy lamps Switch illumination Not used (spare) 7.5A Not used (spare) Mirrors...
Page 199 Fuses Fuse or relay Fuse amp Protected components location rating Not used (spare) Restraints module Trailer brake controller Not used (spare) Reverse park aid, Rear video camera, Cutaway run/start Passive anti-theft system radio frequency module Climate control, Stripped chassis instrument panel #1 run/start Not used (spare) Radio, Navigation Amplifier...
Page 200: Maintenance
GENERAL INFORMATION Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of Ford authorized dealers who are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly.
Page 201: Opening And Closing The Hood
Maintenance OPENING AND CLOSING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom left corner of the instrument panel. 2. Go to the front of the vehicle and push the auxiliary latch, located in the center top of the grille, to the left in order to release the hood.
Page 202: Under Hood Overview
Maintenance UNDER HOOD OVERVIEW A. Battery B. Windshield washer fluid reservoir C. Engine oil filler cap D. Automatic transmission fluid dipstick E. Air filter assembly F. Engine oil dipstick G. Power steering fluid reservoir H. Brake fluid reservoir I. Engine coolant reservoir J.
Page 203: Engine Oil Dipstick
Maintenance ENGINE OIL DIPSTICK A. – MIN B. – MAX ENGINE OIL CHECK Refer to the scheduled maintenance information for the appropriate intervals for checking the engine oil. 1. Make sure the vehicle is on level ground. 2. Turn the engine off and wait 15 minutes for the oil to drain into the oil pan.
Page 204 1. Check the engine oil level. 2. If the engine oil level is not within the normal range, add engine oil that meets Ford specifications. See Capacities and Specifications for more information. Remove the engine oil filler cap and use a funnel to pour the engine oil into the opening.
Page 205: Engine Coolant Check
Note: For best results, coolant concentration should be tested with a refractometer such as Rotunda tool 300–ROB75240 available from your dealer. Ford does not recommend the use of hydrometers or coolant test strips for measuring coolant concentrations. Note: Automotive fluids are not interchangeable; do not use engine coolant/antifreeze or windshield washer fluid outside of its specified function and vehicle location.
Page 206 Recycled Engine Coolant Ford Motor Company does not recommend the use of recycled engine coolant since a Ford-approved recycling process is not yet available. Used engine coolant should be disposed of in an appropriate manner.
Page 207 Maintenance Severe Climates If you drive in extremely cold climates: • It may be necessary to have a Ford authorized dealer increase the coolant concentration above 50%. • A coolant concentration of 60% will provide improved freeze point protection. Engine coolant concentrations above 60% will decrease the overheat protection characteristics of the engine coolant and may cause engine damage.
Page 208 Maintenance When this occurs the vehicle will still operate. However: • The engine power will be limited. • The air conditioning system will be disabled. Continued operation will increase the engine temperature and the engine will completely shut down, causing steering and braking effort to increase.
Page 209: Automatic Transmission Fluid Check
Maintenance TRANSMISSION FLUID CHECK Checking Automatic Transmission Fluid (If Equipped) Refer to your scheduled maintenance information for scheduled intervals for fluid checks and changes. Your transmission does not consume fluid. However, the fluid level should be checked if the transmission is not working properly, i.e., if the transmission slips or shifts slowly or if you notice some sign of fluid leakage.
Page 210 Maintenance Low Fluid Level Do not drive the vehicle if there is no indication of fluid on the dipstick and the ambient temperature is above 50°F (10°C). 2014 Econoline (eco) Owners Guide gf, 3rd Printing, September 2013 USA (fus)
Page 211 Maintenance Correct Fluid Level The transmission fluid should be checked at normal operating temperature 150°F-170°F (66°C-77°C) on a level surface. The normal operating temperature can be reached after approximately 20 miles (30 km) of driving. You can check the fluid without driving if the ambient temperature is above 50°F (10°C).
Page 212 Maintenance The transmission fluid should be in this range if at ambient temperature (50°F-95°F [10°C-35°C]). 2014 Econoline (eco) Owners Guide gf, 3rd Printing, September 2013 USA (fus)
Page 213 Maintenance High Fluid Level Fluid levels above the safe range may result in transmission failure. An overfill condition of transmission fluid may cause shift and/or engagement concerns and/or possible damage. High fluid levels can be caused by an overheating condition. 2014 Econoline (eco) Owners Guide gf, 3rd Printing, September 2013 USA (fus)
Page 214 Maintenance Adjusting Automatic Transmission Fluid Levels Note: Use of a non-approved automatic transmission fluid may cause internal transmission component damage. Note: An overfill condition of transmission fluid may cause shift and/or engagement concerns and/or possible damage. Note: Do not use supplemental transmission fluid additives, treatments or cleaning agents.
Page 215 Maintenance If an overfill occurs, excess fluid should be removed by an authorized dealer. 2014 Econoline (eco) Owners Guide gf, 3rd Printing, September 2013 USA (fus)
Page 216 Maintenance Automatic Transmission Fluid Filter The TorqShift® automatic transmission is equipped with a serviceable transmission fluid filter located inside the transmission bottom pan. Refer to your Scheduled Maintenance Information for service intervals for automatic transmission fluid and transmission filter. For transmission filter maintenance, see your authorized dealer.
Page 217: Brake Fluid Check
Maintenance POWER STEERING FLUID CHECK WARNING: For E-350 and E-450 vehicles with the Hydro-Boost Brake System, do not press the brake pedal after the engine has been turned off. Pressing the brake pedal after the engine has been turned off will give a false power steering fluid level reading. Note: Do not operate the vehicle with a low power steering pump fluid level (if the fluid level is below the MIN line on the reservoir).
Page 218: Washer Fluid Check
Add fluid to fill the reservoir if the level is low. Only use a washer fluid that meets Ford specifications. See the technical specifications chart in the Capacities and Specifications chapter. State or local regulations on volatile organic compounds may restrict the use of methanol, a common windshield washer antifreeze additive.
Page 219 Maintenance WARNING: Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention.
Page 220 Maintenance Dual Batteries (If Equipped) Your vehicle may be equipped with a frame-mounted battery located on the passenger side frame rail, behind the front passenger door. This battery is connected in parallel with the battery in the engine compartment. Both batteries are used to start the vehicle. Because your vehicle’s engine is electronically controlled by a computer, some control conditions are maintained by power from the battery.
Page 221: Checking The Wiper Blades
Maintenance If the battery has been disconnected or a new battery has been installed, the clock and radio settings must be reset once the battery is reconnected. • Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal.
Page 222: Changing The Wiper Blades
Maintenance CHANGING THE WIPER BLADES Replace wiper blades at least once per year for optimum performance. To replace the wiper blades: 1. Fold back the wiper arm and position the wiper blade at a right angle to the wiper arm. 2.
Page 223 Maintenance Changing the Air Filter Element 1. Disconnect the fresh air inlet tube from the radiator support. 2. Open the clamp that secures the two halves of the air filter housing together. 3. Carefully separate the two halves of the air filter housing. 4.
Page 224: Adjusting The Headlamps
Maintenance ADJUSTING THE HEADLAMPS The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident, an authorized dealer should check the alignment of your headlamps. Vertical and Horizontal Aim Adjustment (Sealed Beam Headlamps) The headlamps on your vehicle are intended to be aimed using mechanical aimers.
Page 225 Maintenance 3. Turn on the low beam headlamps and open the hood. 4. Locate the high intensity area of the beam pattern and place the top edge of the intensity zone even with the horizontal reference line (D). If the top edge of the high intensity area is not even with the horizontal line, follow the next step to adjust 5.
Page 226 Maintenance • (A) 8 feet (2.4 meters) • (B) Center height of lamp to ground • (C) 25 feet (7.6 meters) • (D) Horizontal reference line 2. Measure the height from the center of your headlamp (indicated by a 3.0 millimeter circle on the lens) to the ground and mark an 8 foot (2.4 meter) horizontal reference line on the vertical wall or screen at this height (a piece of...
Page 227: Changing A Bulb
Maintenance CHANGING A BULB Lamp Assembly Condensation Exterior lamps are vented to accommodate normal changes in pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold.
Page 228 Maintenance 2. Remove the three screws from the headlamp assembly and pull the assembly straight out. 3. Disconnect the electrical connector by squeezing the release tab and pushing the connector forward, then pulling it rearward. 4. Remove the bulb assembly by turning it counterclockwise and pulling it straight out.
Page 229 Maintenance Replacing Front Parking Lamp and Turn Signal Bulbs 1. Make sure the headlamp control is in the off position. 2. Remove the headlamp assembly. Refer to Replacing headlamp bulbs in this section. Aerodynamic Sealed Beam 3. Rotate the bulb socket counterclockwise and remove. 4.
Page 230 Maintenance Aerodynamic Sealed Beam 3. Rotate the bulb socket counterclockwise and remove. 4. Carefully pull the bulb straight out of the socket. To complete installation, follow the removal procedures in reverse order. Replacing High-Mount Brake Lamp Bulbs On vehicles without a rear headliner, the interior cargo lamp (if equipped) must be removed from under the high-mount brake lamp assembly located inside the vehicle.
Page 231 Maintenance Replacing License Plate Lamp Bulbs 1. Turn the headlamp switch to the off position. 2. Remove the two screws and the license plate lamp assembly from the rear door. 3. Remove bulb socket from lamp assembly by turning it counterclockwise.
Page 232 Maintenance BULB SPECIFICATION CHART Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized “D.O.T.” for North America and an “E” for Europe to ensure lamp performance, light brightness and pattern and safe visibility. The correct bulbs will not damage the lamp assembly or void the lamp assembly warranty and will provide quality bulb burn time.
Page 233: Vehicle Care
Vehicle Care GENERAL INFORMATION Your Ford or Lincoln authorized dealer has many quality products available to clean your vehicle and protect its finishes. CLEANING PRODUCTS For best results, use the following products or products of equivalent quality: Motorcraft Bug and Tar Remover (ZC-42)
Page 234 Vehicle Care • Immediately remove items such as gasoline, diesel fuel, bird droppings and insect deposits because they can cause damage to the vehicle’s paintwork and trim over time. Use Motorcraft Bug and Tar Remover. • Note: Suntan lotions and insect repellents can damage any painted surface;...
Page 235: Waxing
Vehicle Care WAXING Regular waxing is necessary to protect the paint on your car from the elements. We recommend that you wash and wax the painted surface once or twice a year. When washing and waxing, park your vehicle in a shaded area out of direct sunlight.
Page 236: Cleaning The Windows And Wiper Blades
Vehicle Care • Spray Motorcraft Engine Shampoo and Degreaser on all parts that require cleaning and pressure rinse clean. In Canada, use Motorcraft Engine Shampoo. • Never wash or rinse the engine while it is hot or running; water in the running engine may cause internal damage.
Page 237: Cleaning The Interior
Vehicle Care CLEANING THE INTERIOR WARNING: Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, as these actions may weaken the belt webbing. WARNING: On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side airbag system and affect performance of the side airbag in a collision.
Page 238: Cleaning The Instrument Panel And Instrument Cluster Lens
Vehicle Care CLEANING THE INSTRUMENT PANEL AND INSTRUMENT CLUSTER LENS WARNING: Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of the airbag system. Note: Follow the same procedure as cleaning leather seats for cleaning leather instrument panels and leather interior trim surfaces.
Page 239: Cleaning Leather Seats
Vehicle Care CLEANING LEATHER SEATS (IF EQUIPPED) Note: Follow the same procedure as cleaning leather seats for cleaning leather instrument panels and leather interior trim surfaces. For routine cleaning, wipe the surface with a soft, damp cloth and a mild soap and water solution.
Page 240: Vehicle Storage
Vehicle Care • If you intend on parking your vehicle for an extended period after cleaning the wheels with a wheel cleaner, drive your vehicle for a few minutes before doing so. This reduces the risk of increased corrosion of the brake discs. VEHICLE STORAGE If you plan on storing your vehicle for an extended period of time (30 days or more), read the following maintenance recommendations to...
Page 241 Vehicle Care Fuel system • Fill the fuel tank with high-quality fuel until the first automatic shutoff of the fuel pump nozzle. Cooling system • Protect against freezing temperatures. • When removing vehicle from storage, check coolant fluid level. Confirm there are no cooling system leaks, and fluid is at the recommended level.
Page 242 Vehicle Care Removing Vehicle from Storage When your vehicle is ready to come out of storage, do the following: • Wash your vehicle to remove any dirt or grease film build-up on window surfaces. • Check windshield wipers for any deterioration. •...
Page 243: Wheels And Tires
Wheels and Tires GENERAL INFORMATION Notice to Utility Vehicle, Van and Truck Owners WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles. To reduce the risk of serious injury or death from a rollover or other crash you must: •...
Page 244 Wheels and Tires How Your Vehicle Differs from Other Vehicles Sport-utility vehicles, vans and trucks can differ from some other vehicles in a few noticeable ways. Your vehicle may be: • Higher – to allow higher load carrying capacity and to allow it to travel over rough terrain without getting hung up or damaging underbody...
Page 245: Tire Care
10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it.
Page 246 Wheels and Tires Traction AA A B C WARNING: The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning or peak traction characteristics. The traction grades, from highest to lowest are AA, A, B, and C. The grades represent the tire’s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete.
Page 247 Wheels and Tires • Inflation pressure: A measure of the amount of air in a tire. • Standard load: A class of P-metric or Metric tires designed to carry a maximum load at set pressure. For example: For P-metric tires 35 psi (2.4 bar) or 36 (2.5 bar) depending on tire size and for Metric tires 36 psi (2.5 bar).
Page 248 Wheels and Tires INFORMATION CONTAINED ON THE TIRE SIDEWALL Both U.S. and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire and also provides a U.S. DOT Tire Identification Number for safety standard certification and in case of a recall.
Page 249 Wheels and Tires Note: You may not find this information on all tires because it is not required by federal law. G. H: Indicates the tire’s speed rating. The speed rating denotes the speed at which a tire is designed to be driven for extended periods of time under a standard condition of load and inflation pressure.
Page 250 Wheels and Tires I. M+S or M/S: Mud and Snow, or AT: All Terrain, or AS: All Season. J. Tire Ply Composition and Material Used: Indicates the number of plies or the number of layers of rubber-coated fabric in the tire tread and sidewall.
Page 251 Wheels and Tires Additional Information Contained on the Tire Sidewall for LT Type Tires LT type tires have some additional information beyond those of P type tires. These differences are described below. Note: Tire Quality Grades do not apply to this type of tire. A.
Page 252 Wheels and Tires Information on T Type Tires T type tires have some additional information beyond those of P type tires. These differences are described below. T145/80D16 is an example of a tire size. Note: The temporary tire size for your vehicle may be different from this example.
Page 253 You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital or dial-type tire pressure gauge rather than a stick-type tire pressure gauge.
Page 254 Wheels and Tires Maximum Inflation Pressure is the tire manufacturer’s maximum permissible pressure or the pressure at which the maximum load can be carried by the tire. This pressure is normally higher than the manufacturer’s recommended cold inflation pressure, which can be found on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position), or Tire Label which is located...
Page 255 Wheels and Tires Note: Some spare tires operate at a higher inflation pressure than the other tires. For T-type mini-spare tires, see the Dissimilar Spare Tire and Wheel Assembly Information section. Store and maintain at 60 psi (4.15 bar). For full-size and dissimilar spare tires, see Dissimilar Spare Tire and Wheel Assembly Information under Changing a Road Wheel in this chapter.
Page 256 Wheels and Tires All tires with Steel Carcass Plies (if equipped): This type of tire utilizes steel cords in the sidewalls. As such, they cannot be treated like normal light truck tires. Tire service, including adjusting tire pressure, must be performed by personnel trained, supervised and equipped according to Federal Occupational Safety and Health Administration regulations.
Page 257 Wheels and Tires WARNING: Stay out of the trajectory (1) as indicated in the illustration. Inspecting Your Tires and Wheel Valve Stems Periodically inspect the tire treads for uneven or excessive wear and remove objects such as stones, nails or glass that may be wedged in the tread grooves.
Page 258 Wheels and Tires Improper or inadequate vehicle maintenance can cause tires to wear abnormally. Inspect all your tires, including the spare, frequently, and replace them if one or more of the following conditions exist: Tire Wear When the tread is worn down to 1/16th of an inch (2 millimeters), tires must be replaced to help prevent your vehicle from skidding...
Page 259 (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford. The recommended tire and wheel size may be found on either the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position), or the Tire Label...
Page 260 The tire pressure sensors mounted in the wheels (originally installed on your vehicle) are not designed to be used in aftermarket wheels. The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your tire pressure monitoring system.
Page 261 Wheels and Tires Safety Practices WARNING: If your vehicle is stuck in snow, mud, or sand, do not rapidly spin the tires. Spinning the tires can tear the tire and cause an explosion. A tire can explode in as little as three to five seconds. WARNING: Do not spin the wheels at over 35 mph (56 km/h).
Page 262 Wheels and Tires Tire Rotation WARNING: If the tire label shows different tire pressures for the front and rear tires and the vehicle is equipped with a tire pressure monitoring system, then the settings for the system sensors need to be updated. Always perform the system reset procedure after tire rotation.
Page 263 Wheels and Tires • Dual rear wheel vehicles – six tire rotation If your vehicle is equipped with dual rear wheels, it is recommended that the front and rear tires (in pairs) be rotated only side to side. We do not recommend splitting up the dual rear wheels.
Page 264: Using Snow Chains
USING SNOW CHAINS WARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
Page 265: Tire Pressure Monitoring System (Tpms)
Wheels and Tires TIRE PRESSURE MONITORING SYSTEM WARNING: The tire pressure monitoring system is NOT a substitute for manually checking tire pressure. The tire pressure should be checked periodically (at least monthly) using a tire gauge. See Inflating Your Tires in this chapter. Failure to properly maintain your tire pressure could increase the risk of tire failure, loss of control, vehicle rollover and personal injury.
Page 266 Wheels and Tires When the malfunction indicator is illuminated, the system may not be able to detect or signal low tire pressure as intended. TPMS malfunctions may occur for a variety of reasons, including the installation of replacement or alternate tires or wheels on the vehicle that prevent the TPMS from functioning properly.
Page 267 Wheels and Tires When your temporary spare tire is installed When one of your road tires needs to be replaced with the temporary spare, the tire pressure monitoring system will continue to identify an issue to remind you that the damaged road wheel or tire needs to be repaired and put back on your vehicle.
Page 268 Wheels and Tires Low tire pressure Possible cause Customer action required warning light Solid warning light Tire(s) 1. Make sure tires are at the under-inflated proper pressure. See Inflating your tires in this chapter. 2. After inflating your tires to the manufacturer’s recommended pressure as shown on the Tire Label...
Page 269 Wheels and Tires Low tire pressure Possible cause Customer action required warning light Flashing warning Spare tire in use Repair the damaged road wheel light and tire assembly and reinstall it on the vehicle to restore system function. For a description on how the system functions, see When your temporary spare tire is...
Page 270 • To reduce the chances of interference from another vehicle, the system reset procedure should be performed at least three feet (one meter) away from another Ford Motor Company vehicle undergoing the system reset procedure at the same time. • Do not wait more than two minutes between resetting each tire sensor or the system will time-out and the entire procedure will have to be repeated on all four wheels.
Page 271 Wheels and Tires Performing the System Reset Procedure It is recommended that you read the entire procedure before attempting. 1. Drive the vehicle above 20 mph (32 km/h) for at least two minutes and then park in a safe location where you can easily get to all four tires and have access to an air pump.
Page 272: Changing A Road Wheel
Wheels and Tires Training is complete after the horn sounds for the last tire trained (driver’s side rear tire), the system indicator stops flashing, and the message center (if equipped) displays: TRAINING COMPLETE. 10. Turn the ignition off. If two short horn beeps are heard, the reset procedure was unsuccessful and must be repeated.
Page 273 Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired.
Page 274 Wheels and Tires Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs •...
Page 275 Wheels and Tires Tire Change Procedure WARNING: When one of the front wheels is off the ground, the transmission alone will not prevent the vehicle from moving or slipping off the jack. WARNING: To help prevent the vehicle from moving when you change a tire, be sure to place the transmission in park (P), set the parking brake and block (in both directions) the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being...
Page 276 Wheels and Tires Spare Tire Information The spare tire for your vehicle is stowed under the rear of your vehicle (except cutaway and stripped chassis models). Park on a level surface, set the parking brake and activate the warning flashers. Place the transmission in park (P) and turn the engine off. To remove the spare tire: 1.
Page 277 Wheels and Tires • The jack is located in the rear right-hand side of the cargo area. 8. Remove any wheel trim. Insert the tapered end of the lug nut wrench behind wheel covers or hubcaps and twist off. 9. Loosen the wheel nut by pulling up on the handle of the lug nut wrench about one-half turn (counterclockwise).
Page 278 Wheels and Tires Rear axle jacking points - All models except E-350 dual rear wheel and E-450 Rear axle jacking points - E-350 dual rear wheel and E-450 Front axle jacking points: Note: Do not place the jack under or on the steering linkage. Place the jack under the pin on the front surface of the front axle.
Page 279 Wheels and Tires If your vehicle has single rear wheels, thread the lug nuts on the studs with the beveled face toward the wheel. If your vehicle has dual rear wheels, thread the two element swiveling lug nuts on the studs with the flange facing toward the wheel. 6.
Page 280 Wheels and Tires Stowing the Flat or Spare Tire Note: Failure to follow spare tire stowage instructions may result in failure of cable or loss of spare tire. 1. Lay the tire on the ground with the valve stem facing in the direction specified on the Tire Changing Instructions located with the jack hardware.
Page 281: Technical Specifications
Wheels and Tires TECHNICAL SPECIFICATIONS Wheel Lug Nut Torque Specifications WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel.
Page 282 * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. On all two-piece flat wheel nuts, apply one drop of motor oil between the flat washer and the nut. Do not apply motor oil to the wheel nut threads or the wheel stud threads.
Page 283: Capacities And Specifications
Capacities and Specifications ENGINE SPECIFICATIONS Engine 4.6L V8 engine 5.4L V8 engine 6.8L V10 engine Cubic inches Minimum Minimum Minimum Required fuel 87 octane or 87 octane or 87 octane Firing order 1-3-7-2-6-5-4-8 1-3-7-2-6-5-4-8 1-6-5-10-2-7-3-8-4-9 Ignition Coil on plug Coil on plug Coil on plug system Spark plug...
Page 284: Engine Drivebelt
Capacities and Specifications Engine Drivebelt Routing • 4.6L V8, 5.4L V8 and 6.8L V10 engines without A/C • 4.6L V8, 5.4L V8 and 6.8L V10 engines with A/C 2014 Econoline (eco) Owners Guide gf, 3rd Printing, September 2013 USA (fus)
Page 285 Capacities and Specifications 2014 Econoline (eco) Owners Guide gf, 3rd Printing, September 2013 USA (fus)
Page 286 Capacities and Specifications 2014 Econoline (eco) Owners Guide gf, 3rd Printing, September 2013 USA (fus)
Page 287 Capacities and Specifications 2014 Econoline (eco) Owners Guide gf, 3rd Printing, September 2013 USA (fus)
Page 288 Capacities and Specifications 2014 Econoline (eco) Owners Guide gf, 3rd Printing, September 2013 USA (fus)
Page 289 Capacities and Specifications 2014 Econoline (eco) Owners Guide gf, 3rd Printing, September 2013 USA (fus)
Page 290 Capacities and Specifications 2014 Econoline (eco) Owners Guide gf, 3rd Printing, September 2013 USA (fus)
Page 291 Capacities and Specifications 2014 Econoline (eco) Owners Guide gf, 3rd Printing, September 2013 USA (fus)
Page 292: Part Numbers
Capacities and Specifications MOTORCRAFT® PART NUMBERS 6.8L V10 Component 4.6L V8 engine 5.4L V8 engine engine Air filter element FA-1632 FA-1632 FA-1632 Battery- BXT-65-650 / BXT-65-650 / BXT-65-650 / standard / (BXT-65-750) (BXT-65-750) (BXT-65-750) (auxiliary) Oil filter FL-820-S FL-820-S FL-820-S Spark plugs Torqshift automatic...
Page 293: Vehicle Identification Number
Capacities and Specifications VEHICLE IDENTIFICATION NUMBER The vehicle identification number is located on the driver’s side instrument panel. XXXXXXXXXXXXXXXXX Please note that in the graphic, XXXX is representative of your vehicle identification number. The Vehicle Identification Number (VIN) contains the following information: A.
Page 294: Vehicle Certification Label
Capacities and Specifications VEHICLE CERTIFICATION LABEL The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located. The Safety Compliance Certification Label shall be affixed to either the door hinge pillar, the door latch post, or the edge of the door near the door latch,...
Page 295: Accessories
Ford Genuine Accessories found to be defective in factory-supplied materials or workmanship during the warranty period, as well as any component damaged by the defective accessories. Ford Motor Company will warrant your vehicle through the warranty that provides the greatest benefit: • 24 months, unlimited mileage.
Page 296 • If you or an authorized Ford dealer add any non-Ford electrical or electronic accessories or components to your vehicle, you may adversely affect battery performance and durability. In addition, you may also adversely affect the performance of other electrical systems in the vehicle.
Page 297: Upfitter Controls
AUX 2 CAC06 Green with Brown Trace AUX 3 CAC07 Violet with Green Trace AUX 4 CAC08 Brown More detailed information about upfitter switches can be found at https://www.fleet.ford.com/truckbbas/. 2014 Econoline (eco) Owners Guide gf, 3rd Printing, September 2013 USA (fus)
Page 298: Extended Service Plan
SERVICE PLANS (U.S. Only) More than 32 million Ford owners have discovered the powerful protection of Ford Extended Service Plan. It is the only extended service plan backed by Ford Motor Company, and provides peace of mind protection beyond the New Vehicle Limited Warranty coverage.
Page 299 • Destination assistance for taxi, shuttle, rental car coverage and emergency transportation Transferable Coverage If you sell your vehicle before your Ford Extended Service Plan coverage expires, you can transfer any remaining coverage to the new owner. Whenever you sell your vehicle, prospective buyers may have a higher degree of confidence that vehicle was properly maintained with Ford ESP, thereby improving resale value.
Page 300 Ford ESP has to offer while paying over time. You are pre-approved with no credit checks, no hassles! To learn more, call our Ford ESP specialists at 800-367-3377. Ford ESP P.O.
Page 301: Audio System
Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Note: Do not insert CDs with homemade paper (adhesive) labels into the CD player as the label may peel and cause the CD to become jammed.
Page 302 Audio System MP3 Track and Folder Structure Audio systems capable of recognizing and playing MP3 individual tracks and folder structures work as follows: • There are two different modes for MP3 disc playback: MP3 track mode (system default) and MP3 folder mode. •...
Page 303: Am/Fm Stereo
Audio System AM/FM AUDIO WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 304: Am/Fm/Cd With Sync
Audio System D. SEEK: Press this button to go to the previous or next strong station on the frequency band. E. Memory presets: Store your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button until sound returns.
Page 305 Audio System C. Tune: Press this button to manually search through the radio frequency band. Press and hold for a fast search. D. Phone: Press this button to access the phone features of the SYNC® system. See the SYNC® chapter for more information. E.
Page 306: Satellite Radio Information
Audio System J. Folder: Press this button to access the next folder on an MP3 disc. K. Folder: Press this button to access the previous folder on an MP3 disc. L. FF: Press this button to manually fast forward in a CD track or MP3 file.
Page 307 Note: Sirius reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
Page 308 Audio System Satellite Radio Electronic Serial Number (ESN) You need your ESN to activate, modify or track your satellite radio account. When in satellite radio mode, you can view this number by pressing SIRIUS and memory preset 1 at the same time. To access your ESN, press the bottom left corner of the touchscreen, then SIRIUS >...
Page 309: Auxiliary Input Jack
Audio System Radio display Condition Possible action Call SIRIUS Your satellite service is Call Sirius at 1–888–539–7474 no longer available. 1–888–539–7474 to resolve subscription issues. None Found. Check All the channels in the Use the channel guide Channel Guide. selected category are to turn off the Lock or either skipped or Skip function on that...
Page 310 Audio System The auxiliary input jack allows you to connect and play music from your portable music player through your vehicle speakers. You can use any portable music player designed for use with headphones. Your audio extension cable must have male ⁄...
Page 311: Usb Port
Audio System USB PORT (IF EQUIPPED) WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 312: Sync
SYNC® SYNC is an in-vehicle communications system that works with your Bluetooth-enabled cellular phone and portable media player. This allows you to: • Make and receive calls. • Access and play music from your portable music player. • Use 911 Assist, Vehicle Health Report and SYNC Services (Traffic, Directions &...
Page 313 SYNC® GENERAL INFORMATION Make sure you review your device’s manual before using it with SYNC. Support The SYNC support team is available to help you with any questions you cannot answer on your own. Monday-Saturday, 8:30am-9:00pm EST. Sunday, 10:30am-7:30pm EST. In the United States, call: 1–800–392–3673.
Page 314 Master Reset to erase all stored information. System data cannot be accessed without special equipment and access to the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do not access the system data for any purpose other than as described...
Page 315 SYNC® USING VOICE RECOGNITION This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is in front of you. Initiating a Voice Session Push the voice icon; a tone sounds and Listening appears in the display.
Page 316 SYNC® Adjusting the Interaction Level Push the voice icon; when prompted, say “Voice settings”, then any of the following: When you say: The system: “Interaction mode standard” Provides more detailed interaction and guidance. “Interaction mode advanced” Provides less audible interaction and more tone prompts.
Page 317 SYNC® Helpful Hints • Make sure the interior of the vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands. • After pressing the voice icon, wait until after the tone sounds and Listening appears before saying a command.
Page 318 SYNC® Pairing a Phone for the First Time Note: SYNC can support downloading up to approximately 1000 entries per Bluetooth-enabled cellular phone. Note: Make sure the vehicle ignition and radio are turned on and the transmission is in position P. Note: To scroll through the menus, press the up and down arrows on your audio system.
Page 319 SYNC® Phone Voice Commands Press the voice icon and say “Phone”. Say any of the following: “PHONE” “Call <name>” “Call <name> on mobile OR cell” “Call <name> on other” “Phone book <name> at home” “Phone book <name> on mobile OR cell” “Call history outgoing”...
Page 320 SYNC® “MENU” “(Phone) settings (set) ringer 1” “(Phone) settings (set) ringer 2” “(Phone) settings (set) ringer 3” “(Phone) settings (set) ringer off” “Battery” “Phone name” “Signal” “Text message inbox” Words in ( ) are optional and do not have to be spoken for the system to understand the command.
Page 321 SYNC® Making Calls Press the voice icon and when prompted say: 1. Say “Call <name>” or “Dial”, then the desired number. 2. When the system confirms the number, say “Dial” again to initiate the call. To erase the last spoken digit, say “Delete” or press the left arrow button.
Page 322 SYNC® When you select: You can: Join Calls Join two separate calls. 1. Press the phone button. 2. Access the desired contact through SYNC or use voice commands to place the second call. Once actively in the second call, press MENU.
Page 323 SYNC® Accessing Features through the Phone Menu SYNC’s phone menu allows you to redial a number, access your call history and phone book and send text messages as well as access phone and system settings. You can also access advanced features, such as 911 Assist, Vehicle Health Report and SYNC Services.
Page 324 SYNC® When you select: You can: Text Message Enables you to send, download and delete text messages. Phone Settings Allows you to view your phone’s status, set ring tones, select your message notification, change phone book entries and automatically download your cellular phone among other features.
Page 325 SYNC® Receiving a Text Message Note: This is a phone-dependent feature. Your phone must support downloading text messages using Bluetooth to receive incoming text messages. Note: Forwarding a text message is a speed-dependent feature and can only be done when the vehicle is traveling at 3 mph (5 km/h) or less. Note: Only one recipient is allowed per text message.
Page 326 6. Press OK when the contact appears and press OK again to confirm when the system asks if you would like to send the message. Each text message is sent with the following signature: “This message was sent from my <Ford or Lincoln>”. Pre-defined text message options Can’t talk right now...
Page 327 SYNC® Accessing Your Phone Settings These are phone-dependent features. Your phone settings allow you to access and adjust features such as your ring tone, text message notification, modify your phone book and also set up automatic download. 1. Press the phone button. 2.
Page 328 SYNC® When you select: You can: Modify Phonebook Modify the contents of your phone book (such as add, delete, download). Press OK to select and scroll between: Add Contacts: Press OK to add more contacts from your phone book. Push the desired contact(s) on your phone.
Page 329 SYNC® System Settings System Settings provide access to your Bluetooth Devices and Advanced menu features. Use the arrow buttons to scroll through the menu options. The Bluetooth Devices menu allows you to add, connect, delete and set a phone as primary as well as turn your Bluetooth feature on and off. The Advanced menu allows you to access and set prompts, languages, defaults, perform a master reset, install an application and view system information.
Page 330 SYNC® If you select: You can: Set Bluetooth On/Off Turn the Bluetooth feature on and off. Press OK and scroll to toggle between On and Off. When the desired selection is chosen, press OK. Note: Turning Bluetooth off disconnects all Bluetooth devices and deactivates all Bluetooth features.
Page 331 SYNC® Advanced Menu Options This menu allows you to access settings such as prompts, languages, defaults, perform a master reset, install an application and view system information. 1. Press the phone button to enter the Phone Menu. 2. Scroll until System Settings appears and press OK. 3.
Page 332 SYNC® If you select: You can: Master Reset Completely erase all information stored on SYNC (phonebook, call history, text messages and paired devices) and return to the factory default settings. Press OK to select. The display indicates when complete and SYNC takes you back to the Advanced menu.
Page 333: Assist
SYNC® SYNC APPLICATIONS AND SERVICES (IF EQUIPPED) Note: In order for the following features to work, your cellular phone must be compatible with SYNC. To check your phone’s compatibility, visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. • SYNC Services (if equipped, United States only): Provides access to traffic, directions and information such as travel, horoscopes, stock prices and more.
Page 334 SYNC® Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature. If a crash deploys an airbag (excludes knee airbags and rear inflatable safety belts [if equipped]) or activates the fuel pump shut-off, your SYNC equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth-enabled phone.
Page 335 SYNC® In the Event of a Crash Not all crashes deploy an airbag or activate the fuel pump shut-off (which would activate 911 Assist); however, if 911 Assist is triggered, SYNC tries to contact emergency services. If a connected phone is damaged or loses connection to SYNC, SYNC searches for, and tries to connect to, any available previously paired phone and tries to make the call to 911.
Page 336: Vehicle Health Report
SYNC® Vehicle Health Report WARNING: Always follow scheduled maintenance instructions, regularly inspect your vehicle, and seek repair for any damage or problem you suspect. Vehicle Health Report supplements, but cannot replace normal maintenance and vehicle inspection. Vehicle Health Report only monitors certain systems that are electronically monitored by the vehicle and will not monitor or report the status of any other system, (i.e., brake lining wear).
Page 337 Certain versions or updates to Vehicle Health Report may also collect additional vehicle information. Ford may use the vehicle information it collects for any purpose. If you do not want to disclose your cellular phone number or vehicle information, do not run the feature or set up your Vehicle Health Report profile at www.SYNCMyRide.com.
Page 338 For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect the vehicle travel information or other information identified in the Terms and Conditions, do not activate or use the service.
Page 339 SYNC® Connecting to SYNC Services Using Voice Commands 1. Press the voice button. 2. When prompted, say “Services”. This initiates an outgoing call to SYNC Services using your paired and connected Bluetooth-enabled cellular phone. 3. Once you are connected to the service, follow the voice prompts to request the desired service, such as “Traffic”...
Page 340 SYNC® Disconnecting from SYNC Services 1. Press and hold the phone button on the steering wheel. 2. Say “Good-bye” from the SYNC Services main menu. SYNC Services quick tips Personalizing You can personalize your Services feature to provide quicker access to your most used or favorite information.
Page 341 SYNC® SYNC AppLink™ Note: This feature is only available in the United States. Note: Your smartphone must be paired and connected to SYNC to access AppLink. Note: iPhone users need to connect the phone to the USB port in order to start the application.
Page 342 SYNC® To Access Using the Navigation Screen (If Equipped) 1. Press the Phone button. 2. Press the SYNC Apps tab. 3. Press Mobile Apps. 4. Select the app to start it. To Access Using Voice Commands 1. Press the voice icon. 2.
Page 343 SYNC® To connect using the system menu: 1. Plug the device into the vehicle’s USB port. 2. Press AUX and then MENU to enter the Media Menu. 3. Scroll until Select Source appears and press OK. 4. Scroll to select USB and press OK. 5.
Page 344 SYNC® “USB” “Play genre <name>” “Play next folder” “Play next track” “Play playlist <name>” “Play previous folder” “Play previous track” “Play song <name>” “Play track <name>” “Refine album <name>” “Refine artist <name>” “Refine song <name>” “Refine track <name>” “Repeat off” “Repeat on”...
Page 345 SYNC® Voice command guide “Autoplay” Turn on to listen to music which has already been randomly indexed during the indexing process. Turn off and the system does not begin to play any of your music until all media has all been indexed.
Page 346 SYNC® Press the voice icon and when prompted say “Bluetooth Audio” and then any of the following: “BLUETOOTH AUDIO” “(Phone) (Media) (Bluetooth) Connections” “Pause” “Play” “Play next track ” “Play previous track ” Media Menu Features The media menu allows you to select your media source, how to play your music (by artist, genre, shuffle, repeat, etc.), and also to add, connect or delete devices.
Page 347 SYNC® When you select: You can: SYNC USB: Press OK to access music plugged Select Source into your USB port. You can also plug in devices to charge them (if supported by your device). Once connected, the system indexes any readable media files.
Page 348 SYNC® When you select: You can: Media Settings Choose to shuffle or repeat your music and select your Autoplay settings. Once these selections are turned on, they remain on until turned off. Press SEEK to play the previous or next track. Note: Some digital media players require both USB and line in ports to stream data and music separately.
Page 349 SYNC® Accessing Your Play Menu This menu allows you to select and play your media by artist, album, genre, playlist, track, similar music or even to explore what is on your USB device. 1. Make sure that your device is plugged into the USB port and is turned on.
Page 350 SYNC® When you select: You can: Genres Sort indexed music by genre (category) type. SYNC lists the genres alphabetically in flat file mode. If there are more than 255, SYNC automatically organizes them into alphabetical categories. Press OK to select and then scroll to select the desired genre and press OK.
Page 351 SYNC® When you select: You can: Similar Music Play music similar to what is currently playing from the USB port. The system uses the metadata information of each song to compile a playlist for you. Press OK to select. The system creates a new list of similar songs and begins playing.
Page 352 SYNC® Bluetooth Devices Menu Options This menu allows you to add, connect and delete devices as well as turn Bluetooth on and off. 1. Press AUX and then MENU to enter the Media Menu. 2. Scroll until System Settings appears and select OK. 3.
Page 353 SYNC® Advanced Menu Options This menu allows you to access settings such as prompts, language, performing a master reset as well as returning to factory defaults. 1. Press AUX and then MENU to access the Media Menu. 2. Scroll until System Settings appears and select OK. 3.
Page 354 SYNC® When you select: You can: Application Download new software applications (if available) and then load the desired applications through your USB port. See the web site for more information. Exit the current menu. Return TROUBLESHOOTING Your SYNC system is easy to use. However, should questions arise, see the tables below.
Page 355 SYNC® Phone issues Issue Possible Possible solution(s) cause(s) • This is a • Go to the website to review SYNC is not able to phone-dependent your phone’s compatibility. • Try turning off the device, download my feature, OR • Possible phone phonebook.
Page 356 SYNC® Phone issues Issue Possible Possible solution(s) cause(s) • This is a • Go to the website to review I am having trouble phone-dependent your phone’s compatibility. • Try turning off the device, connecting my feature, OR • Possible phone phone to resetting the device or removing SYNC.
Page 357 SYNC® USB and media issues Issue Possible Possible solution(s) cause(s) • Try turning off the device, I am having Possible device trouble malfunction. resetting the device or removing connecting my the device’s battery, then trying device. again. • Make sure you are using the manufacturer’s cable.
Page 358 SYNC® USB and media issues Issue Possible Possible solution(s) cause(s) • Your music files • Make sure that all song details SYNC does not recognize music may not contain are populated. • Some devices require you to that is on my the proper artist, device.
Page 359 SYNC® Vehicle Health Report and SYNC Services (Traffic, Directions and Information) issues Issue Possible Possible solution(s) cause(s) • Your account • This is a free feature, but you I received a text that the Vehicle may not be must first register online to use Health Report is activated on the •...
Page 360 SYNC® Vehicle Health Report and SYNC Services (Traffic, Directions and Information) issues Issue Possible Possible solution(s) cause(s) • The phone in • This is a free feature, but you I heard a commercial when use is not must first register online to use I tried to use activated, OR •...
Page 361 SYNC® Voice command issues Issue Possible Possible solution(s) cause(s) • You may be • Review the Phone voice SYNC does not understand what using the wrong commands and the Media voice I am saying. voice commands, commands at the beginning of their respective sections.
Page 362 SYNC® Voice command issues Issue Possible Possible solution(s) cause(s) • You may be • Review the phone voice SYNC does not understand or is using the wrong commands at the beginning of calling the wrong voice commands, the phone section. •...
Page 363 SYNC® AppLink issues Issue Possible Possible solution(s) cause(s) • Your device • Check the website for SYNC does not find any mobile may not support compatible devices and apps that are on the AppLink applications. • Make sure your device is my phone.
Page 364: Navigation System (If Equipped)
Navigation System (If Equipped) NAVIGATION CONTROLS WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 365 Navigation System (If Equipped) Note: Some features, such as Sirius satellite radio, may not be available in your location. Check with an authorized dealer. A. Memory presets: • Store your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button until sound returns.
Page 366 Navigation System (If Equipped) K. SEEK: • In radio and satellite radio mode, press the arrow buttons to find previous or next available stations or channels within the currently selected Category or Genre. • In CD and DVD modes, press the arrow buttons to select the previous or next track or chapter.
Page 367: Status Bars
Navigation System (If Equipped) DISPLAY MODE You can choose to turn your screen on or off and if you would like to view the status bars on the top and bottom of the screen. Press DISP to see the options. Display Mode Voice Commands The following voice commands are available in display mode.
Page 368: Loading Pictures
Navigation System (If Equipped) Customizing Your Home Screen Depending on your vehicle’s option package and software, your screens may vary in appearance from the screens shown in this section. Your features may also be limited depending on your market. Check with an authorized dealer for availability.
Page 369: Voice Recognition
Navigation System (If Equipped) Note: Press the Reset button to return to the original image. To delete a photo, select the Delete button. To delete all photos: 1. Press the Menu hard button. 2. Select the System Settings tab on the touchscreen. 3.
Page 370 Navigation System (If Equipped) How To Use Voice Commands with Your System Press the voice icon; after the tone, speak your command clearly. You can say these commands at any time. “Audio” “Navigation” “CD” “Radio” “Disc” “SYNC” “Display mode” “Tutorial” “DVD”...
Page 371 Navigation System (If Equipped) Confirmation Prompts: The system uses these short questions to confirm your voice request. If turned off, the system simply makes a best guess as to what you requested. The system may still occasionally ask you to confirm settings. SYSTEM MENU FEATURES Your system offers many menu features, such as allowing you to adjust the touchscreen brightness, time and language, feedback and system settings.
Page 372 Navigation System (If Equipped) If you select: You can: Feedback Touch Screen Button Beep allows you to select Settings when the system sounds an audible tone: All Buttons (whenever any system button is touched), Touch Screen (only when touchscreen selections are made) or Off (no audible tones at all).
Page 373: Accessing Media Features
Navigation System (If Equipped) If you select: You can: System Language allows you to choose between English, Settings Spanish and French. Units allows you to choose between English and Metric measurements. Keyboard Layout allows you to choose between an ABC and QWERTY keyboard. Delete Stored Items allows you to choose to delete all of the entries from Address Book, Previous Destinations, Avoid Areas, Saved Photos and Voice...
Page 374 Navigation System (If Equipped) When you You can: select: Show Options Scan allows you to hear a brief sampling of all radio stations. Scan Presets allows you to hear a brief sampling of all stations stored in the memory presets. Autoset Presets allows you to store the strongest local stations available in the AM and FM frequency bands.
Page 375 Navigation System (If Equipped) Audio and Radio Voice Commands If you are listening to the audio system, press the voice button on the steering wheel control. When prompted, say any of the commands in the following chart. If you are not listening to the audio system, press the voice button and, after the tone, say “Audio”, then any of the commands in the following chart.
Page 376 Navigation System (If Equipped) “TUNE” “<530–1710>” “AM preset <1–6>” “FM2” “<87.7–107.9>” “FM <87.7–107.9>” “FM2 preset <1–6>” “AM” “FM1” “Preset <1–6>” “AM <530–1710>” “FM1 preset <1–6>” “Help” “STORE” “Preset <1–6>” “AM preset <1–6>” “FM 1 preset <#>” “FM 2 preset <#>” “Autoset presets”...
Page 377 Navigation System (If Equipped) Multicast indicator appears in FM mode (only) if the current station is broadcasting multiple digital broadcasts. The highlighted numbers signify available digital channels where new or different content is available. HD1 signifies the main programming status and is available in analog and digital broadcasts.
Page 378 Navigation System (If Equipped) When you select: You can: Multicast Allows you to choose which HD radio broadcast you would like to receive. When HD Radio broadcasts are available, this button appears if the selected station has more than one digital broadcast.
Page 379 Navigation System (If Equipped) HD Radio Reception and Station Troubleshooting Potential Reception Issues Reception area If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength.
Page 380 HD Radio Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology.
Page 381 Navigation System (If Equipped) HD Radio Voice Commands If you are listening to the radio, press the voice button on the steering wheel control. When prompted, say any of the commands in the following chart. If you are not listening to the radio, press the voice button and, after the tone, say “Radio”, then any of the commands in the following chart.
Page 382 Navigation System (If Equipped) Sirius® Satellite Radio (If Activated) Press the RADIO hard button, then select SAT on the touchscreen. When you select: You can: SAT123 Press this button to access three different satellite radio modes (SAT1, SAT2 or SAT3). Scan Press this button to hear a brief sampling of all satellite radio channels within the current genre.
Page 383 Titles that you would like the system to alert you to when they are playing on other channels. Note: Sirius® does not support the Alert feature on all channels. Ford Motor Company shall not be responsible for Alert feature variation. Show Presets Display presets at the bottom of the screen.
Page 384 Navigation System (If Equipped) Sirius® Satellite Radio Voice Commands If you are listening to Sirius satellite radio, press the voice button on the steering wheel control. When prompted, say any of the commands in the following chart. If you are not listening to Sirius satellite radio, press the voice button and, after the tone, say “Sirius”, then any of the commands in the following chart.
Page 385 Note: Sirius reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
Page 386 Navigation System (If Equipped) Troubleshooting tips Radio Display Condition Possible Action Acquiring... Radio requires more No action required. than two seconds to This message should produce audio for the disappear shortly. selected channel. Sat Fault/Sirius There is an internal If this message does System Failure module or system not clear shortly, or...
Page 387 Navigation System (If Equipped) Troubleshooting tips Radio Display Condition Possible Action No Channels Available. All the channels in the Use the channel guide selected channels are to turn off the Lock either skipped or or Skip function on locked. that station. Subscription Updated.
Page 388 Navigation System (If Equipped) CD Voice Commands If you are listening to a CD, press the voice button on the steering wheel control. When prompted, say any of the commands in the following chart. If you are not listening to a CD, press the voice button and, after the tone, say “CD”, then any of the commands in the following chart.
Page 389 Navigation System (If Equipped) Note: Your system only plays NTSC formatted discs. The system does not support PAL format. Your system allows you to play DVD audio and video discs. Make sure your vehicle is in position P (vehicles equipped with an automatic transmission) or the parking brake is engaged (vehicles equipped with a manual transmission).
Page 390 Navigation System (If Equipped) During disc play, you can also touch the screen to access the virtual remote, which allows you to Move Controls on the screen, as well as use the cursor controls, Enter and Return to navigate and select within the menus.
Page 391: Jukebox Features
Navigation System (If Equipped) DVD Voice Commands If you are watching a DVD, press the voice button on the steering wheel control. When prompted, say any of the commands in the following chart. If you are not watching a DVD, press the voice button and, after the tone, say “DVD”, then any of the commands in the following chart.
Page 392: Recording (Saving) Music To Your Jukebox
Navigation System (If Equipped) hard drive, you can access and play your music by specific tracks, artists, albums or genres. You can even choose to create and access your own playlists. *Note: 1 GB equals one billion bytes (1000000000B). Recording Music to Your Jukebox To record music to your jukebox: 1.
Page 393: Creating A Playlist
Navigation System (If Equipped) When you select: You can: Options Edit Playlists allows you to edit your playlists. Edit Music Library Contents allows you to make changes to the content in your music library. Update Album Information from CD Database allows you to update the residing album information from the Gracenote database after a recent software update.
Page 394 Navigation System (If Equipped) “JUKEBOX” “Pause” “Play playlist <name>” “Search album <name>” “Play” “Play previous track” “Search artist <name>” “Play album <name>” “Play track <name>” “Search genre <name>” “Play artist <name>” “Refine album “Search track <name>” <name>” “Play genre <name>” “Refine artist “Shuffle”...
Page 395: Where Am I
Navigation System (If Equipped) Where Am I? Press the I button and select the Where Am I? tab. The system gives you your current GPS location (latitude and longitude), the current street you are on as well as the street in front and behind your vehicle position along with distance information.
Page 396 Navigation System (If Equipped) When you select: You can: Fuel Prices View fuel prices at stations close to your vehicle’s location or on an active navigation route. Movie Listings View nearby movie theaters and their show times (if available). Sports Info. View scores and schedules from a variety of sports.
Page 397: Accessing The Help Screen
Navigation System (If Equipped) “SPORTS SCHEDULES” “Baseball schedule” “NBA schedule” “College basketball schedule” “NFL schedule” “College football schedule” “NHL schedule” “Golf schedule” “Travel link help” “Motor sports schedule” “SPORTS SCORES” “Baseball scores” “NBA scores” “College basketball scores” “NFL scores” “College football scores” “NHL scores”...
Page 398 Navigation System (If Equipped) If you select: You can: Basic Operation View hard buttons on your navigation system. Press the desired icon to view the button description. Driving Restriction View the system’s driving restriction. Traffic Legend View the color code for the Speed and Flow of roads on the navigation system.
Page 399: Navigation Features
Navigation System (If Equipped) NAVIGATION SYSTEM Your navigation system allows you to set a destination by using your touchscreen or voice commands. The navigation system contains map coverage for the United States, Puerto Rico and U.S. Virgin Islands, Canada and Mexico. Disclaimer A disclaimer appears once per ignition cycle when the DEST button is pressed.
Page 400 Navigation System (If Equipped) Quick Note: Items on this screen are selectable at any speed. Cancel Route Touch this button to cancel the current route. Emergency Touch this button to find hospitals and police stations close to your vehicle’s location. The system may display up to 25 locations.
Page 401 Navigation System (If Equipped) Standard Note: Items on this screen are selectable only when your vehicle is moving at speeds slower than 5 mph (8 km/h). Address Book You can store up to 25 entries, which you can use as destinations, waypoints and areas to avoid.
Page 402 Navigation System (If Equipped) Standard Note: Items on this screen are selectable only when your vehicle is moving at speeds slower than 5 mph (8 km/h). Street Touch this button to program a street address as a Address destination or waypoint. •...
Page 403 Navigation System (If Equipped) Standard Note: Items on this screen are selectable only when your vehicle is moving at speeds slower than 5 mph (8 km/h). Touch this button to select a point of interest on the Point of Interest map as a destination or waypoint.
Page 404 Navigation System (If Equipped) Standard Note: Items on this screen are selectable only when your vehicle is moving at speeds slower than 5 mph (8 km/h). Freeway Touch this button to select an entrance and exit point Entrance/Exit to a freeway you select. You can sort the entrance and exit point alphabetically or in order of distance from your vehicle’s position.
Page 405 Navigation System (If Equipped) Standard Note: Items on this screen are selectable only when your vehicle is moving at speeds slower than 5 mph (8 km/h). Touch this button to select an intersection point. Intersection Enter the name of the first street, then the first letter of the second street.
Page 406 Navigation System (If Equipped) To delete all stored Address Book and Previous Destination entries at once: 1. Press the MENU hard button. 2. Select the System Settings tab. 3. Press the View button for Delete Stored Items. 4. Select Address Book or Previous Destinations. Edit Route Cancel Route Touch this button to cancel the current route.
Page 407 Navigation System (If Equipped) Programming a Destination Using Voice Commands Press the voice button on the steering wheel. If you want to: Say: Enter an address. “Destination street address” Enter an intersection. “Destination intersection” Find a point of interest “Destination nearest <POI category>” or (POI) by its category.
Page 408 Navigation System (If Equipped) Within these main categories, there are subcategories, which contain more listings: Subcategories Restaurant Auto Dealership Parking Public Transit Home & Garden Education Personal Care Services Setting Your Navigation Preferences Select settings for the system to take into account when planning your route.
Page 409 Navigation System (If Equipped) Map Preferences Bird’s Eye View ON provides an elevated map perspective. OFF turns the feature off. Adjust Angle offers six different map angles. Turn List Format Top-to-Bottom starts the turn instructions from the top. Bottom-to-Top starts the turn instructions from the bottom.
Page 410 Navigation System (If Equipped) Traffic Preferences Traffic Icons to Touch this button to display a list of map overlay on Map icons that you can turn off and on. The list of icons includes: • Weather related incidents • Road work •...
Page 411 Navigation System (If Equipped) Navigation Preferences Avg. Speed: When this feature is on, the system displays Residential the average speed on a residential road, initially set to 25 mph (40 km/h). You can change the setting for your driving preferences. This setting helps estimate your arrival time at a destination based on your driving preferences.
Page 412 Navigation System (If Equipped) Navigation Preferences Calibrate Position allows you to adjust the direction of your vehicle by pressing the arrow buttons on the screen. Distance allows you to recalibrate the distance to the destination while your vehicle is moving. Restore Default Touch the Reset button to return the settings Settings...
Page 413 Navigation System (If Equipped) North Up always shows the northern direction to be upward on the screen. Map Icons Vehicle mark shows the current location of your vehicle. It stays in the center of the map display, except when in scroll mode.
Page 414 Navigation System (If Equipped) No GPS symbol indicates that insufficient GPS satellite signals are available for accurate map positioning. This icon may display under normal operation in an area with poor GPS access. Map Scale The map display scale has 17 levels, ranging from 0.02 miles (.03 kilometers) to 1000 miles (1600 kilometers).
Page 415 Annual navigation map updates are available for purchase through your dealership, by calling 1-800-NAVMAPS (in Mexico, call 01–800–557–5539) or going to www.navigation.com/ford. You need to specify the make and model of your vehicle to determine if there is an update available.
Page 416 Navigation System (If Equipped) Navigation Voice Commands When in navigation mode, press the voice button on the steering wheel control. After the tone, say “Navigation”, then any of the following commands: “NAVIGATION” “Cancel next waypoint” “Show destination” “Cancel route” “Show heading up” “Destination”...
Page 417 Navigation System (If Equipped) Troubleshooting Symptoms Possible Cause Action Focus error. The system is not able Contact an authorized to play a reproduced dealer. disc. Bad disc. You inserted the disc The system upside down or the automatically ejects system is unable to the disc.
Page 418 Navigation System (If Equipped) Symptoms Possible Cause Action A pop-up window You entered the wrong Press OK and try displays “Error. PINs PIN to unlock the entering your PIN did not match. Please system for valet mode. again. If it does not re-enter.”...
Page 419: Appendices
SYNC® End User License Agreement (EULA) • You have acquired a device (“DEVICE”) that includes software licensed by Ford Motor Company and its affiliates (“FORD MOTOR COMPANY”) from an affiliate of Microsoft Corporation (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “online”...
Page 420 Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process.
Page 421 • Consent to Use of Data: You agree that MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and systems suppliers, their affiliates and/or their designated agent may collect and use technical information gathered in any manner as part of product support services related to the SOFTWARE or related services.
Page 422 DEVICE. UPGRADES AND RECOVERY MEDIA: If the SOFTWARE is provided by FORD MOTOR COMPANY separate from the DEVICE on media such as a ROM chip, CD ROM disk(s) or via web download or other means, and is labeled “For Upgrade Purposes Only” or For Recovery Purposes...
Page 423 For additional information, see http://www.microsoft.com/exporting/. TRADEMARKS: This EULA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY, MS, Microsoft Corporation, third party software or service providers, their affiliates or suppliers.
Page 424 End user notice Microsoft® Windows® Mobile for Automotive Important Safety Information This system Ford SYNC™ contains software that is licensed to Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft Corporation pursuant to a license agreement. Any removal, reproduction, reverse engineering or other unauthorized use of the software from this system in violation of the license agreement is strictly prohibited and may subject you to legal action.
Page 425 Appendices WARNING: Operating certain parts of this system while driving can distract your attention away from the road, and possibly cause an accident or other serious consequences. Do not change system settings or enter data non-verbally (using your hands) while driving.
Page 426: Navigation End User License Agreement
Appendices seriously distract your attention and could cause an accident or other serious consequences. Stop the vehicle in a safe and legal manner before attempting these operations. Let Your Judgment Prevail Any navigation features are provided only as an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations.
Page 427 Appendices Terms and Conditions Personal use only: You agree to use this Data together with your FLM navigation system for solely personal, non commercial purposes for which you were licensed, and not for service bureau, time-sharing or other similar purposes. Accordingly, but subject to the restrictions set forth in the following paragraphs, you may copy this Data only as necessary for your personal use to (i) view it, and (ii) save it, provided that you do not remove any copyright notices that appear and do not...
Page 428 Appendices Disclaimer of liability: (Licensee) and its licensors (including their licensors and suppliers) shall not be liable to you: in respect of any claim, demand or action, irrespective of the nature of the cause of the claim, demand or action alleging any loss, injury or damages, direct or indirect, which may result from the use or possession of the information;...
Page 429 Appendices FCC Compliance Changes or modifications not approved by Ford could void user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits with the Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 430 Appendices Gracenote® End User License Agreement (EULA) This device contains software from Gracenote, Inc. of 2000 Powell Street Emeryville, California 94608 (“Gracenote”). The software from Gracenote (the “Gracenote Software”) enables this device to do disc and music file identification and obtain music-related information, including name, artist, track, and title information (“Gracenote Data”) from online servers (“Gracenote Servers”), and to perform other functions.
Page 431 Appendices THE GRACENOTE SOFTWARE, EACH ITEM OF GRACENOTE DATA AND THE GRACENOTE CONTENT ARE LICENSED TO YOU “AS IS.” NEITHER GRACENOTE MAKES ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE ACCURACY OF ANY GRACENOTE DATA FROM THE GRACENOTE SERVERS OR GRACENOTE CONTENT.
Page 432: Scheduled Maintenance
Parts installed at your dealership carry a nationwide 24-month or unlimited miles (kilometers) parts and labor limited warranty. If you do not use Ford authorized parts they may not meet our specifications and depending on the part, it could affect emissions compliance.
Page 433 Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon engineering testing. Ford Motor Company relies upon this testing to determine the most appropriate mileage for replacement of oils and fluids to protect your vehicle at the lowest overall cost to you and recommends against maintenance schedules that deviate from the scheduled maintenance information.
Page 434 It is critical that systems are flushed only with new fluid that is the same as that required to fill and operate the system, or using a Ford-approved flushing chemical. Owner Checks and Services Certain basic maintenance checks and inspections should be performed every month or at six month intervals.
Page 435 In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. Ford Motor Company recommends the following multi-point inspection be performed at every scheduled maintenance interval to help make sure your vehicle keeps running great.
Page 436 Scheduled Maintenance 2014 Econoline (eco) Owners Guide gf, 3rd Printing, September 2013 USA (fus)
Page 437: Normal Scheduled Maintenance And Log
Scheduled Maintenance NORMAL SCHEDULED MAINTENANCE AND LOG Normal scheduled maintenance Every 7500 miles Change engine oil and filter. (12000 km) or six Rotate tires , inspect tire wear and measure months (whichever tread depth. comes first) Inspect wheels and related components for abnormal noise, wear, looseness or drag.
Page 438 Scheduled Maintenance Other maintenance items Every 30000 miles Replace engine air filter. (48000 km) Every 60000 miles Change automatic transmission fluid and filter (96000 km) on 5–speed transmission. Consult dealer for requirements. Replace front wheel bearing grease and grease seal if non-sealed bearings are used. Every 97500 miles Replace spark plugs.
Page 439 Scheduled Maintenance Maintenance Schedule Log EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS...
Page 440 Scheduled Maintenance EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE...
Page 441 Scheduled Maintenance EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE...
Page 442 Scheduled Maintenance SPECIAL OPERATING CONDITIONS If you operate your vehicle primarily in one of the more demanding conditions listed below, you need to have some items maintained more frequently. If you only occasionally operate your vehicle under these conditions, it is not necessary to perform the additional maintenance. For specific recommendations, see your dealership service advisor or technician.
Page 443 Scheduled Maintenance Extensive idling or low-speed driving for long distances as in heavy commercial use (such as delivery, taxi, patrol car or livery) Every 5000 miles Inspect brake system. (8000 km) Inspect wheels and related components for abnormal noise, wear, looseness or drag. Lubricate control arm and steering ball joints if equipped with grease fittings.
Page 444 Scheduled Maintenance Operating in dusty or sandy conditions such as unpaved or dusty roads Every 30000 miles Change automatic transmission fluid on 4–speed (48000 km) transmission. Replace front wheel bearing grease and grease seals if non-sealed bearings are used. Every 50000 miles Change rear axle fluid.
Page 445 Scheduled Maintenance Special Operating Condition Log EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#:...
Page 446 Scheduled Maintenance EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE...
Page 447 Normal vehicle axle maintenance: Rear axles and power take-off units with synthetic fluid and light-duty trucks equipped with Ford-design axles are lubricated for life; do not check or change fluid unless a leak is suspected, service is required or the assembly has been submerged in water.
Page 448: Engine Coolant Change Log
Scheduled Maintenance ENGINE COOLANT CHANGE RECORD Initial change Six years or 105000 miles (168000 km) (whichever comes first) After initial change Every three years or 45000 miles (72000 km) Engine Coolant Change Log EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS...
Page 449: Index
Index 911 Assist™ ......332 Antifreeze (see Engine coolant) ........204 Anti-lock brake system (see Brakes) ........131 ABS (see Brakes) .....131 Anti-theft system ......64 Accessing call history/phone arming the system ....65 book during active call .....320 AppLink™ .........340 Accessing the help screen ..396 Audio system Accessing the music in your Single CD ......302–303...
Page 450 Creating a playlist .....392 parking ........132 shift interlock ......128 Cruise control ......143 trailer ........160 Customer Assistance ....175 Ford Extended Service Plan ...297 Getting roadside assistance ...175 Getting the service you need ..181 Capacities for refilling fluids ..284 Ordering additional owner’s CD ........302–303 literature .........188...
Page 451 Index Emergencies, roadside fuel pump shut-off ....177 jump-starting ......178 octane rating ...116, 282–283 running out of fuel ....117 quality ........115 running out of fuel ....117 Emergency Flashers ....176 safety information relating to Emission control system ..120 automotive fuels .....114 End user license agreement ..418 Fuel - flex fuel vehicle (FFV) ...116 Engine ........282–283 Fuses ......190–191, 196...
Page 452 Index Instrument panel Lubricant specifications ...284 cleaning ........237 Lug nuts ........280 cluster ........80 Map icons ........412 Jack ..........271 positioning .......271 Map mode ........411 storage ........271 Map updates ......414 Joining two calls Media Bluetooth menu options (multiparty/conference call) ..320 (adding, connecting, deleting, Jukebox features .......390 turning on/off) ......351 Jump-starting your vehicle ..178...
Page 453 Index Parts (see Motorcraft® Rear window defroster ..93–94 parts) .........291 Receiving a text message ..324 Phone Bluetooth menu options Recommendations for (adding, connecting, deleting, attaching safety restraints for turning on/off) ......328 children ........24 Phone redial ......322 Relays ........190–191 Playing music (by artist, album, genre, playlist, tracks, Remote entry system similar) ........348...
Page 454 Index Scheduled Maintenance Guide SYNC® customer support ..312 Normal Scheduled SYNC® Services ......337 Maintenance and Log .....436 System overview .......363 SD card ........398 Seats child safety seats ......24 front seats ......98, 100 Temperature control (see SecuriLock passive anti-theft Climate control) ....93–94 system ..........64 Text messaging ......323 Selecting your media source...
Page 455 Index Trailer Brake Ventilating your vehicle ...112 Controller-Integrated ....160 Voice commands in media Transmission ......123 mode ..........342 brake-shift interlock (BSI) ..128 Voice commands in phone fluid, checking and adding (automatic) ......208 mode ..........318 fluid, refill capacities ....284 Voice recognition ......368 lubricant specifications ..284 Troubleshooting ......416 Turn signal ........72...

This manual is also suitable for:

2014 econoline

Ford E-SERIES 2014 Owner's Manual

Table of Contents

Table of Contents

Table of Contents

Table of Contents

Introduction

Child Safety

Safety Belts

Supplementary Restraints System

Keys and Remote Control

Locks

Security

Steering Wheel

Wipers and Washers

Lighting

Windows and Mirrors

Instrument Cluster

Information Displays Controls

Climate Control

Seats

Auxiliary Power Points

Starting and Stopping the Engine

Fuel and Refueling

Transmission

Brakes

Traction Control

Stability Control Advancetrac

Parking Aids

Cruise Control

Driving Aids

Load Carrying

Towing

Driving Hints

Roadside Emergencies

Customer Assistance

Fuses

Maintenance

Vehicle Care

Wheels and Tires

Capacities and Specifications

Accessories

Extended Service Plan

Audio System

Sync

Navigation System (if Equipped)

Appendices

Scheduled Maintenance

Index

Quick Links

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Summary of Contents for Ford E-SERIES 2014