Ford E-SERIES Owner's Manual

Ford E-SERIES Owner's Manual

2014 e-series
Table of Contents

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2014 E-SERIES
fordowner.com
ford.ca
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EC2J 19A321 AA
October 2013
Second Printing
Owner's Manual
E-Series
Litho in U.S.A.

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Table of Contents
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Summary of Contents for Ford E-SERIES

  • Page 1 2014 E-SERIES fordowner.com ford.ca EC2J 19A321 AA October 2013 Second Printing Owner’s Manual E-Series Litho in U.S.A.
  • Page 2: Table Of Contents

    Table of Contents Introduction Child Safety Child seat positioning ........19 Booster seats .
  • Page 3 Table of Contents Lighting Lighting control ........69 Instrument lighting dimmer.
  • Page 4: Table Of Contents

    Table of Contents Fuel and Refueling Fuel quality .........114 Running out of fuel.
  • Page 5 Table of Contents Towing Trailer towing........152 Trailer brake controller-integrated .
  • Page 6: Table Of Contents

    Table of Contents Washer fluid check ........214 Changing the vehicle battery .
  • Page 7 Upfitter controls ........289 Ford Extended Service Plan Audio System AM/FM stereo.
  • Page 8: Table Of Contents

    Errors and omissions excepted. © Ford Motor Company 2013 2014 Econoline (eco) Owners Guide gf, 2nd Printing, September 2013...
  • Page 9: Introduction

    Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.
  • Page 10 Introduction Protecting the Environment You must play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim. SYMBOL GLOSSARY WARNING: You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the warning symbol.
  • Page 11 Introduction Symbol Description Symbol Description Symbol Description Fasten safety Front airbag Front fog belt lamps Fuel pump Fuse Hazard reset compartment warning flasher Heated rear Interior Jack window luggage compartment release Lighting Low tire Maintain control pressure correct fluid warning level Panic alarm Parking aid...
  • Page 12 In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may...
  • Page 13 EDR. Ford Motor Company and Ford of Canada do not access event data recorder...
  • Page 14 See www.dtsc.ca.gov/hazardouswaste/perchlorate for more information. FORD CREDIT (U.S. ONLY) Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business.
  • Page 15 Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. Damage caused to your vehicle as a result of the failure of non-Ford parts may not be covered by the Ford Warranty. For additional information, see the terms and conditions of the Ford Warranty.
  • Page 16 Builders Advisory Service at http://www.fleet.ford.com/truckbbas/ and then by selecting “Contact Us” or by phone at 1–877–840–4338. Use of your Ford light truck as an ambulance, without the Ford Ambulance Preparation Package voids the Ford New Vehicle Limited Warranty and may void the Emissions Warranties. In addition, ambulance...
  • Page 17 Introduction MOBILE COMMUNICATIONS EQUIPMENT Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations.
  • Page 18: Child Safety

    NHTSA and other safety organizations, or are the minimum requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and consulting your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in your vehicle.
  • Page 19 Child Safety Recommendations for Safety Restraints for Children Child size, height, weight, or Recommended restraint type Infants Children weighing 40 lb (18 kg) Use a child safety seat or less (generally age four or (sometimes called an toddlers younger). infant carrier, convertible seat, or toddler seat).
  • Page 20: Child Seat Positioning

    Child Safety CHILD SEAT POSITIONING WARNING: Airbags can kill or injure a child in a child seat. Never place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the vehicle seat upon which the child seat is installed all the way back.
  • Page 21 Child Safety WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash. WARNING: To avoid risk of injury, do not leave children or pets unattended in your vehicle.
  • Page 22: Booster Seats

    Child Safety BOOSTER SEATS WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash.
  • Page 23 Child Safety Types of Booster Seats • Backless booster seats If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seat back or no head restraint, a backless booster seat may place your child’s head (as measured at the tops of the ears) above the top of the seat.
  • Page 24 Child Safety Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder.
  • Page 25: Installing Child Seats

    Child Safety INSTALLING CHILD SEATS Child Seats Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers or children weighing 40 pounds (18 kilograms) or less (generally age four or younger). Using Lap and Shoulder Belts WARNING: Airbags can kill or injure a child in a child seat.
  • Page 26 Child Safety • Place the vehicle seat upon which the child seat will be installed in the upright position. • Put the safety belt in the automatic locking mode. See Step 5. This vehicle does not require the use of a locking clip. Perform the following steps when installing the child seat with lap and shoulder belts: Note: Although the child seat illustrated is a forward facing child seat,...
  • Page 27 Child Safety 4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.
  • Page 28 There should be no more than 1 inch (2.5 centimeters) of movement for proper installation. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed.
  • Page 29 Child Safety Using Lower Anchors and Tethers for CHildren (LATCH) WARNING: Never attach two child safety seats to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety seat attachments and may break, causing serious injury or death.
  • Page 30 Child Safety Your vehicle has LATCH lower anchors, top tether anchors, or both at the following locations: • Five passenger crew van • Seven passenger wagon • Eight passenger wagon 2014 Econoline (eco) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 31 Child Safety • Eleven passenger wagon • Twelve passenger wagon • Fifteen passenger wagon 2014 Econoline (eco) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 32 Child Safety The LATCH lower anchors are located at the rear section of the rear seat between the cushion and seatback. Follow the child seat manufacturer’s instructions to properly install a child seat with LATCH attachments. Follow the instructions on attaching child safety seats with tether straps.
  • Page 33 Child Safety Attach the tether strap only to the appropriate tether anchor as shown. The tether strap may not work properly if attached somewhere other than the correct tether anchor. Note: If you install a child seat with rigid LATCH attachments, and have attached the top tether strap to the proper top tether anchor, do not tighten the tether strap enough to lift the child seat off the vehicle seat cushion when the child is seated in it.
  • Page 34 Child Safety 3. Clip the tether strap hook to the seat pedestal at the location shown. If the tether strap is clipped incorrectly, the child safety seat may not be retained properly in the event of a crash. 4. Adjust the front passenger seat to the full rearward position.
  • Page 35 If the safety seat is not anchored properly, the risk of a child being injured in a crash greatly increases. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. 2014 Econoline (eco)
  • Page 36: Safety Belts

    Safety Belts PRINCIPLES OF OPERATION WARNING: Always drive and ride with your seat back upright and the lap belt snug and low across the hips. WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a crash.
  • Page 37 Safety Belts WARNING: When possible, all children 12 years old and under should be properly restrained in a rear seating position. Failure to follow this could seriously increase the risk of injury or death. WARNING: Safety belts and seats can become hot in a vehicle that has been closed up in sunny weather;...
  • Page 38: Fastening The Safety Belts

    Safety Belts FASTENING THE SAFETY BELTS The front outboard and rear safety restraints in your vehicle are combination lap and shoulder belts. 1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch.
  • Page 39 Safety Belts Pregnant women should always wear their safety belts. The lap belt portion of a combination lap and shoulder belt should be positioned low across the hips below the belly and worn as tight as comfort will allow. The shoulder belt should be positioned to cross the middle of the shoulder and the center of the chest.
  • Page 40 Safety Belts Automatic Locking Mode In this mode, the shoulder belt is automatically pre-locked. The belt will still retract to remove any slack in the shoulder belt. The automatic locking mode is not available on the driver safety belt. When to Use the Automatic Locking Mode This mode should be used any time a child safety seat, except a booster, is installed in passenger front or rear seating positions.
  • Page 41: Safety Belt Height Adjustment

    Safety Belts SAFETY BELT HEIGHT ADJUSTMENT WARNING: Position the safety belt height adjusters so that the belt rests across the middle of your shoulder. Failure to adjust the safety belt properly could reduce the effectiveness of the seat belt and increase the risk of injury in a crash. Adjust the height of the shoulder belt so the belt rests across the middle of your shoulder.
  • Page 42: Safety Belt-Minder

    Safety Belts SAFETY BELT-MINDER® This feature supplements the safety belt warning function by providing additional reminders by intermittently sounding a chime and illuminating the safety belt warning light when the driver’s seat is occupied and the safety belt is unbuckled. If...
  • Page 43 Safety Belts Deactivating and Activating the Belt-Minder® Feature WARNING: While the design allows you to deactivate your Belt-Minder, this system is designed to improve your chances of being safely belted and surviving an accident. We recommend you leave the Belt-Minder system activated for yourself and others who may use the vehicle.
  • Page 44: Child Restraint And Safety Belt Maintenance

    Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a crash be replaced. However, if the crash was minor and an authorized dealer finds that the belts do not show damage and continue to operate properly, they do not need to be replaced.
  • Page 45: Supplementary Restraints System

    Supplementary Restraints System PRINCIPLES OF OPERATION WARNING: Airbags do not inflate slowly or gently, and the risk of injury from a deploying airbag is the greatest close to the trim covering the airbag module. WARNING: All occupants of your vehicle, including the driver, should always properly wear their safety belts, even when an airbag supplemental restraint system is provided.
  • Page 46 Supplementary Restraints System The airbags are a supplemental restraint system and are designed to work with the safety belts to help protect the driver and right front passenger from certain upper body injuries. Airbags do not inflate slowly; there is a risk of injury from a deploying airbag. Note: You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys.
  • Page 47: Driver And Passenger Airbags

    Supplementary Restraints System DRIVER AND PASSENGER AIRBAGS WARNING: Never place your arm or any objects over an airbag module. Placing your arm over a deploying airbag can result in serious arm fractures or other injuries. Objects placed on or over the airbag inflation area may cause those objects to be propelled by the airbag into your face and torso causing serious injury.
  • Page 48 Supplementary Restraints System Proper Driver and Front Passenger Seating Adjustment WARNING: The National Highway Traffic Safety Administration recommends a minimum distance of at least 10 inches (25 centimeters) between an occupant’s chest and the driver airbag module. Failure to follow this could seriously increase the risk of injury or death.
  • Page 49 Supplementary Restraints System Passenger Airbag ON and OFF Switch (If Equipped) WARNING: An airbag ON and OFF switch may have been installed in this vehicle. Before driving, always look at the face of the switch to be sure the switch is in the proper position in accordance with these instructions and warnings.
  • Page 50 Supplementary Restraints System Turning the Passenger Airbag Back On WARNING: The safety belts for the driver and right front passenger seating positions have been specifically designed to function together with the airbags in certain types of crashes. When you turn off your airbag, you not only lose the protection of the airbag, you also may reduce the effectiveness of your safety belt system, which was designed to work with the airbag.
  • Page 51 Supplementary Restraints System The passenger side airbag should always be on (the airbag OFF light should not be illuminated) unless the passenger is a person who meets the requirements stated either in Category 1, 2 or 3 of the National Highway Traffic Safety Administration/Transport Canada deactivation criteria which follows.
  • Page 52 Supplementary Restraints System 1. Infant. An infant (less than 1 year old) must ride in the front seat because: • the vehicle has no rear seat; • the vehicle has a rear seat too small to accommodate a rear-facing infant seat; or •...
  • Page 53 Supplementary Restraints System Transport Canada Deactivation Criteria (Canada Only) WARNING: This vehicle has special energy management safety belts for the driver and right front passenger. These particular belts are specifically designed to work with airbags to help reduce the risk of injury in a crash. The energy management safety belt is designed to give or release additional belt webbing in some accidents to reduce concentration of force on an occupant’s chest and reduce the risk of certain bone fractures and injuries to underlying organs.
  • Page 54: Crash Sensors And Airbag Indicator

    Supplementary Restraints System CRASH SENSORS AND AIRBAG INDICATOR WARNING: Modifying or adding equipment to the front end of your vehicle (including frame, bumper, front end body structure and tow hooks) may affect the performance of the airbag system, increasing the risk of injury. Do not modify the front end of your vehicle.
  • Page 55: Airbag Disposal

    Supplementary Restraints System The fact that the safety belt pretensioners or airbags did not activate in a crash does not mean that something is wrong with the system. Rather, it means the restraints control module determined the accident conditions (such as crash severity, belt usage) were not appropriate to activate these safety devices.
  • Page 56: Keys And Remote Control

    Keys and Remote Control GENERAL INFORMATION ON RADIO FREQUENCIES This device complies with part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 57: Remote Control

    Keys and Remote Control REMOTE CONTROL (IF EQUIPPED) If there are problems with the remote entry system, make sure to take all remote entry transmitters with you to the authorized dealer in order to aid in troubleshooting the problem. Note: If the vehicle is equipped with the E-Guard Cargo Protection System™...
  • Page 58: Replacing A Lost Key Or Remote Control

    Keys and Remote Control 2. Do not wipe off any grease on the battery terminals on the back surface of the circuit board. 3. Remove the old battery. 4. Insert the new battery. Refer to the diagram inside the remote entry transmitter for the correct orientation of the battery.
  • Page 59 Keys and Remote Control Reprogramming Your Remote Controls You must have all remote controls (maximum of four) available before beginning this procedure. If all remote controls are not present during programming, the ones missing will no longer operate the vehicle. Note: Make sure you do not press the brake pedal during this sequence.
  • Page 60: Locks

    Locks LOCKING AND UNLOCKING You can use the power door lock control or the remote control to lock and unlock your vehicle. Power Door Locks (If Equipped) The power door lock switches are on the driver and front passenger door panels.
  • Page 61 Locks Autolock and Unlock Note: Your vehicle comes with this feature disabled. The autolock feature will lock all the doors when: • all doors are closed, • the ignition is on, • you shift into any gear putting the vehicle in motion, and •...
  • Page 62 Locks Illuminated Entry The interior lamps and parking lamps illuminate when the remote entry system is used to unlock the doors or sound the personal alarm. The illuminated entry system will turn off the lights if: • you switch the ignition on •...
  • Page 63 Locks System Procedure – Power Door Locks • Lock the vehicle with the key, manual door lock, remote control or use the power door lock on the front door trim panel. The front doors are locked and the cargo doors are double-locked. •...
  • Page 64 Locks The emergency handles are located in the following areas: • The side door emergency handle is located on the door inner trim panel in the speaker cup. • The rear door handle is located in the rear door below the glass. To open the side or rear cargo doors from the inside: 1.
  • Page 65: Security

    Security SECURILOCK® PASSIVE ANTI-THEFT SYSTEM (IF EQUIPPED) Note: The system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection. Note: Metallic objects, electronic devices or a second coded key on the same key chain may cause vehicle starting issues if they are too close to the key when starting the engine.
  • Page 66 Security Replacement Keys If your keys are lost or stolen and you do not have an extra coded key, you will need to have your vehicle towed to an authorized dealer. The key codes need to be erased from your vehicle and new coded keys will need to be programmed.
  • Page 67 Security 7. After three seconds but within 10 seconds of turning the ignition off and removing the previously programmed coded key, insert the new unprogrammed key into the ignition. 8. Turn the ignition from off to on. Keep the ignition on for at least one second, but no more than 10 seconds.
  • Page 68: Steering Wheel

    Steering Wheel ADJUSTING THE STEERING WHEEL WARNING: Do not adjust the steering wheel when your vehicle is moving. 1. Pull and hold the steering wheel release lever. 2. Adjust the steering wheel to the desired position then release the lever. VOICE CONTROL (IF EQUIPPED) A.
  • Page 69: Wipers And Washers

    Wipers and Washers WINDSHIELD WIPERS Note: Fully defrost the windshield before turning on the windshield wipers. Note: Make sure the windshield wipers are turned off before entering a car wash. Note: Clean the windshield and wiper blades if they begin to leave streaks or smears.
  • Page 70: Lighting

    Lighting LIGHTING CONTROL A. The first position turns the lamps off. A B C B. The second position turns on the parking lamps, instrument panel lamps, license plate lamps and tail lamps. C. The third position turns the headlamps on. High Beams •...
  • Page 71: Instrument Lighting Dimmer

    Lighting INSTRUMENT LIGHTING DIMMER Note: If you disconnect the battery or it becomes discharged, the dimmer switch will require re-calibration. Rotate the dimmer switch from the full dim position to the full dome/on position to reset. Note: Move the control to the full upright position, past detent, to turn on the interior lamps.
  • Page 72: Turn Signal Control

    Lighting TURN SIGNAL CONTROL • Push down to activate the left turn signal. • Push up to activate the right turn signal. INTERIOR LAMPS Front and Rear Courtesy/Reading Lamps (If Equipped) The center dome portion of the lamp, will light when: •...
  • Page 73: Windows And Mirrors

    Windows and Mirrors POWER WINDOWS (IF EQUIPPED) WARNING: Do not leave children unattended in your vehicle and do not let them play with the power windows. They may seriously injure themselves. WARNING: When closing the power windows, you should verify they are free of obstructions and make sure that children and pets are not in the proximity of the window openings.
  • Page 74: Exterior Mirrors

    Windows and Mirrors EXTERIOR MIRRORS Power Exterior Mirrors (If Equipped) WARNING: Do not adjust the mirror while your vehicle is in motion. A. Left mirror B. Off C. Right mirror To adjust your mirrors: 1. Select the mirror you want to adjust. 2.
  • Page 75 Windows and Mirrors On Standard Mirror You can tilt the spotter mirror up or down to increase visibility. Only apply pressure to the center of the top or bottom edges when adjusting the mirror. Note: Do not apply any force to the left or right edges.
  • Page 76: Interior Mirrors

    Windows and Mirrors The image of the approaching vehicle is small and near the inboard edge of the main mirror when it is at a distance. The image becomes larger and begins to move outboard across the main mirror as the vehicle approaches (A).
  • Page 77: Sun Visors

    Windows and Mirrors Auto-Dimming Mirror (If Equipped) Note: Do not block the sensors on the front and back of the mirror. Mirror performance may be affected. A rear center passenger or raised rear center head restraint may also block light from reaching the sensor. The mirror will dim automatically to reduce glare when bright lights are detected from behind your vehicle.
  • Page 78: Instrument Cluster

    Instrument Cluster GAUGES Cluster shown in standard measure. Metric similar. A. Tachometer B. Fuel gauge C. Engine coolant temperature gauge D. Speedometer E. Battery voltage gauge F. Information display. See Information displays for more information. G. Engine oil pressure gauge Fuel Gauge Indicates approximately how much fuel is left in the fuel tank (when the ignition is on).
  • Page 79: Warning Lamps And Indicators

    Instrument Cluster Engine Coolant Temperature Gauge Indicates engine coolant temperature. At normal operating temperature, the level indicator will be in the normal range. If the engine coolant temperature exceeds the normal range, stop the vehicle as soon as safely possible, switch off the engine and let the engine cool. WARNING: Never remove the coolant reservoir cap while the engine is running or hot.
  • Page 80 Instrument Cluster Airbag – Front If it fails to illuminate on startup, continues to flash or remains on, it indicates a malfunction. Have the system checked by your authorized dealer. A chime will sound when there is a malfunction in the indicator light. Anti-Lock Braking System If it illuminates when you are driving, this indicates a malfunction.
  • Page 81 Instrument Cluster Charging System It will illuminate when the 12–volt battery is not charging properly. Contact your authorized dealer as soon as possible. This indicates a problem with the electrical system or a related component. Check Fuel Cap Displays when the fuel cap may not be properly installed. Continued driving with this light on may cause the Service Engine Soon warning light to come on.
  • Page 82 Instrument Cluster Low Fuel Level It will illuminate when the fuel level is low or near empty. Refuel as soon as possible. Low Tire Pressure Warning It will illuminate when your tire pressure is low. If the lamp remains on with the engine running or when driving, check your tire pressure as soon as possible.
  • Page 83: Audible Warnings And Indicators

    Instrument Cluster WARNING: Under engine misfire conditions, excessive exhaust temperatures could damage the catalytic converter, the fuel system, interior floor coverings or other vehicle components, possibly causing a fire. Stability Control System Displays when the AdvanceTrac®/Traction control is active. If the light remains on, have the system serviced immediately.
  • Page 84: Information Displays

    Information Displays GENERAL INFORMATION WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
  • Page 85 Information Displays Standard Information Display Controls Press and release the SELECT/RESET stem, located in the speedometer, to choose settings and confirm messages. Select or reset the function by holding the SELECT/RESET stem for more than two seconds. INFO TRIP A or B MILES (km) TO E XX.X AVG MPG (L/100km) MPG (L/km)
  • Page 86 Information Displays System Check and Vehicle Feature Customization Note: When returning to the setup menu and a non-English language has been selected, HOLD RESET FOR ENGLISH will be displayed to change back to English. Press and hold the SELECT/RESET stem to change back to English.
  • Page 87 Information Displays SYSTEM CHECK RESET FOR press and hold XXX% OIL LIFE SYSTEM CHECK ENGINE HOURS (if enabled) SELECT/RESET ENGINE IDLE HOURS (if stem enabled) CHARGING SYSTEM BRAKE SYSTEM TBC GAIN = XX.X or NO TRAILER (if equipped) TBC GAIN = XX.X or OUTPUT = ////// (if equipped) XXX MILES TO E •...
  • Page 88 Information Displays • COMPASS (if equipped): Displays the vehicle’s heading direction. The compass reading may be affected when you drive near large buildings, bridges, power lines and powerful broadcast antenna. Magnetic or metallic objects placed in, on or near the vehicle may also affect compass accuracy.
  • Page 89 Information Displays 2. Press and hold the SELECT/RESET stem to get into the setup menu. Repeatedly press it again to scroll through the setup menu until the message center displays HOLD RESET FOR CALIBRATION. 3. Press and hold the SELECT/RESET stem for approximately two seconds until the message center enters the compass zone adjustment mode.
  • Page 90: Information Messages

    Information Displays INFORMATION MESSAGES Press the SELECT/RESET stem to acknowledge and remove some messages from the information display. Other messages will be removed automatically after a short time. Certain messages need to be confirmed before you can access the menus. AdvanceTrac®...
  • Page 91 Information Displays Park Aid Messages Action / Description CHECK REAR PARK Displayed when the transmission is in R (Reverse) and the park aid is disabled. Tire Messages Action / Description LOW TIRE Displays when one or more tires on your vehicle have low tire pressure.
  • Page 92 Information Displays Trailer Messages Action / Description TRAILER Displayed when a trailer connection becomes disconnected, either intentionally or DISCONNECTED unintentionally, and has been sensed during a given ignition cycle. Disregard this status if your vehicle is not equipped with a factory installed trailer brake controller.
  • Page 93: Climate Control

    Climate Control HEATER ONLY SYSTEM VENT COOL WARM A. Fan speed control: Controls the volume of air circulated in your vehicle. Adjust to select the desired fan speed or switch off. If you switch the fan off, the windshield may fog up. B.
  • Page 94 Climate Control MANUAL CLIMATE CONTROL VENT NORM COOL WARM A. Fan speed control: Controls the volume of air circulated in your vehicle. Adjust to select the desired fan speed or switch off. If you switch the fan off, the windshield may fog up. B.
  • Page 95 Climate Control REAR FAN SPEED CONTROL (IF EQUIPPED) REAR Controls the volume of air circulated in the rear of your vehicle. Adjust to select the desired fan speed or switch off. HINTS ON CONTROLLING THE INTERIOR CLIMATE General Hints Note: A small amount of air may be felt from the floor air vents regardless of the air distribution setting.
  • Page 96 Climate Control Cooling the Interior Quickly Adjust the fan speed to the highest speed setting initially, then adjust to the desired comfort level. Adjust the temperature control to the lowest temperature setting. Adjust the air distribution control to MAX A/C. Recommended Settings for Cooling Adjust the fan speed to the second speed setting.
  • Page 97: Seats

    Seats SITTING IN THE CORRECT POSITION WARNING: Sitting improperly out of position or with the seatback reclined too far can take off weight from the seat cushion and affect the passenger sensing system, resulting in serious injury or death in a crash. Always sit upright against your seatback, with your feet on the floor.
  • Page 98: Head Restraints

    Seats Make sure that your driving position is comfortable and that you can maintain full control of your vehicle. HEAD RESTRAINTS WARNING: To minimize the risk of neck injury in the event of a crash, the driver and passenger occupants should not sit in and operate the vehicle until the seat back is placed in its proper position.
  • Page 99 Seats Moving the Seats Backward and Forward (If Equipped) Recline Adjustment (If Equipped) WARNING: Before returning the seatback to its original position, make sure that cargo or any objects are not trapped behind the seatback. After returning the seat back to its original position, pull on the seatback to make sure that it has fully latched.
  • Page 100: Power Seats

    Seats POWER SEATS WARNING: Never adjust the driver’s seat when the vehicle is moving. The control is located on the outboard side of the seat cushion. Press A to raise or lower the front portion of the seat cushion. Press B to move the seat forward, backward, up or down.
  • Page 101: Rear Seats

    Seats REAR SEATS Rear Captains Chair (Passenger Side Only) Pull the lever to adjust the seat forward or backward. Quick-Release Captains Chair (Seven Passenger Configuration-Second Row Only) WARNING: Check to see that the seat and seat back is latched securely in position. Keep floor area free of objects that would prevent proper seat engagement.
  • Page 102 Seats To remove the seat: 1. Disengage the lap and shoulder belt from the seat by inserting a key or small screwdriver into the slot in the detachable anchor and lifting upward. 2. Pull the seat latch handle, then pull the seat toward the right side of the vehicle to disengage four pins from the floor mount.
  • Page 103 Seats Rear Bench Seat WARNING: Always latch the vehicle seat to the floor, whether the seat is occupied or empty. If not latched, the seat may cause injury during a sudden stop. WARNING: Do not hang or attach any cargo to the release straps of the rear bench seats.
  • Page 104 Seats 4. With assistance, pull the seat latch release straps (A) (located behind the latch mechanisms) to release the latch from the rear strikers. 5. Lift the rear end of the seat upward and rearward by pushing on the seat back (B) and lifting the seat cushion (C) to disengage the front seat hook and the rear seat latch from the striker.
  • Page 105: Auxiliary Power Points

    Auxiliary Power Points AUXILIARY POWER POINTS WARNING: Do not plug optional electrical accessories into the cigarette lighter socket (if equipped). Improper use of the lighter can cause damage not covered by your warranty, and can result in fire or serious injury. Note: If used when the engine is not running, the battery will discharge.
  • Page 106 Auxiliary Power Points 110 Volt AC Power Point (If Equipped) WARNING: Do not keep electrical devices plugged in the powerpoint whenever the device is not in use. Do not use any extension cord with the 110 volt AC power point, since it will defeat the safety protection design.
  • Page 107 Auxiliary Power Points The power point can switch to a fault mode when it is overloaded, overheated, or shorted. Unplug your device and turn the ignition off then on for overloading and shorting conditions. Let the system cool off, then turn the ignition off then on for an overheating condition.
  • Page 108: Starting And Stopping The Engine

    Starting and Stopping the Engine GENERAL INFORMATION WARNING: Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. WARNING: Do not park, idle, or drive your vehicle on dry grass or other dry ground cover.
  • Page 109: Ignition Switch

    Starting and Stopping the Engine IGNITION SWITCH Note: Do not store the key in the ignition after the vehicle is turned off and you have left the vehicle. This could cause a drain on the battery. A. Accessory: Allows the electrical accessories, such as the radio, to operate while the engine is not running.
  • Page 110 Starting and Stopping the Engine Note: The engine may continue cranking for up to 15 seconds or until it starts. Note: If you cannot start the engine on the first try, wait for a short period and try again. Failure to Start If you cannot start the engine after three attempts, wait 10 seconds and follow this procedure: 1.
  • Page 111 Starting and Stopping the Engine Cold Weather Starting (Flexible Fuel Vehicles Only) Note: Do not crank the engine for more than 10 seconds at a time as starter damage may occur. If the engine fails to start, turn the key to off and wait 30 seconds before trying again.
  • Page 112: Engine Block Heater

    Starting and Stopping the Engine ENGINE BLOCK HEATER (IF EQUIPPED) WARNING: Failure to follow engine block heater instructions could result in property damage or physical injury. WARNING: Do not use your heater with ungrounded electrical systems or two-pronged (cheater) adapters. There is a risk of electrical shock.
  • Page 113 Starting and Stopping the Engine • Make sure the system is unplugged and properly stowed before driving your vehicle. Make sure the protective cover seals the prongs of the block heater cord plug when not in use. • Keep plug terminals clean and free of dirt and corrosion. •...
  • Page 114: Fuel And Refueling

    Fuel and Refueling SAFETY PRECAUTIONS WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler inlet, do not refuel until the sound stops.
  • Page 115: Fuel Quality

    Fuel and Refueling • Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes, remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury.
  • Page 116: Running Out Of Fuel

    Fuel and Refueling Choosing the Right Fuel With a Flex Fuel Vehicle (If Equipped) Use only UNLEADED gasoline or UNLEADED gasoline blended with a maximum of 85% ethanol (E-85) in your Flex Fuel Vehicle (FFV). If your vehicle is flex fuel capable, it will have a yellow bezel placed over the fuel fill inlet.
  • Page 117: Refueling

    Fuel and Refueling • Normally, adding 1 gallon (3.8 liters) of fuel is enough to restart the engine. If the vehicle is out of fuel and on a steep grade, more than 1 gallon (3.8 liters) may be required. • The service engine soon indicator may come on. For more information on the service engine soon indicator, see Warning Lamps and Indicators in the Instrument Cluster chapter.
  • Page 118: Fuel Consumption

    Ford, Motorcraft or other certified fuel filler cap is not used. Your fuel tank filler cap has an indexed design with a 1/4 turn on/off feature.
  • Page 119 Fuel and Refueling For consistent results when filling the fuel tank: • Turn the ignition off before fueling; an inaccurate reading results if the engine is left running. • Use the same fill rate (low–medium–high) each time the tank is filled. •...
  • Page 120 Information are essential to the life and performance of your vehicle and to its emissions system. If other than Ford, Motorcraft® or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.
  • Page 121 Fuel and Refueling On-board Diagnostics (OBD-II) Your vehicle is equipped with a computer that monitors the engine’s emission control system. This system is commonly known as the on-board diagnostics system (OBD-II). The OBD-II system protects the environment by ensuring that your vehicle continues to meet government emission standards.
  • Page 122 Fuel and Refueling Readiness for Inspection/Maintenance (I/M) Testing Some state, provincial and local governments may have Inspection/Maintenance (I/M) programs to inspect the emission control equipment on your vehicle. Failure to pass this inspection could prevent you from getting a vehicle registration. If the service engine soon indicator is on or the bulb does not work, the vehicle may need to be serviced.
  • Page 123: Transmission

    Transmission AUTOMATIC TRANSMISSION OPERATION Understanding the Gearshift Positions of the 4–Speed Automatic Transmission WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the lock position and remove the key whenever you leave your vehicle. Your vehicle has been designed to improve fuel economy by reducing fuel usage during coasting or deceleration.
  • Page 124 Transmission R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward. Always come to a complete stop before shifting into and out of R (Reverse). N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and is free to roll.
  • Page 125 Transmission Drive (not shown) Drive is activated when the transmission control switch is pressed. • This position allows for all forward gears except overdrive. • O/D OFF lamp is illuminated. • Provides engine braking. • Use when driving conditions cause excessive shifting from O/D to other gears.
  • Page 126 Transmission Understanding the Shift Positions of the 5–Speed Automatic Transmission (If Equipped - 5.4L and 6.8L Gasoline Engines Only) WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the lock position and remove the key whenever you leave your vehicle.
  • Page 127 Transmission N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and is free to roll. Hold the brake pedal down while in this position. D (Drive with Overdrive) with Tow/Haul off D (Overdrive) with tow/haul off is the normal driving position for the best fuel economy.
  • Page 128 Transmission 3 (Third) Transmission starts and operates in third gear only. Used for improved traction on slippery roads. Selecting 3 (Third) provides engine braking. 2 (Second) Use 2 (Second) to start-up on slippery roads or to provide additional engine braking on downgrades. 1 (First) •...
  • Page 129 Transmission If you cannot move the gearshift lever out of P (Park) with the ignition in the on position and the brake pedal pressed, it is possible that a fuse has blown or the vehicle’s brake lamps are not operating properly. Refer to Fuses chapter.
  • Page 130 Transmission Automatic Transmission Adaptive Learning This feature is designed to increase durability and provide consistent shift feel over the life of the vehicle. A new vehicle or transmission may have firm shifts, soft shifts or both. This operation is considered normal and will not affect function or durability of the transmission.
  • Page 131: Brakes

    Brakes GENERAL INFORMATION Note: Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn out. Have them inspected by an authorized dealer. If your vehicle has continuous vibration or shudder in the steering wheel while braking, have your vehicle inspected by an authorized dealer.
  • Page 132: Hints On Driving With Anti-Lock Brakes

    Brakes HINTS ON DRIVING WITH ANTI-LOCK BRAKES When the system is operating, the brake pedal will pulse and may travel further. Maintain pressure on the brake pedal. You may also hear a noise from the system. This is normal. The anti-lock braking system will not eliminate the dangers inherent when: •...
  • Page 133: Traction Control

    Traction Control PRINCIPLES OF OPERATION The traction control system helps avoid drive wheel spin and loss of traction. If your vehicle begins to slide, the system applies the brakes to individual wheels and, when needed, reduces engine power at the same time. If the wheels spin when accelerating on slippery or loose surfaces, the system reduces engine power in order to increase traction.
  • Page 134: Stability Control

    Stability Control PRINCIPLES OF OPERATION WARNING: Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire construction or wheel and tire size may change the handling characteristics of the vehicle and may adversely affect the performance of the AdvanceTrac® system. In addition, installing any stereo loudspeakers may interfere with and adversely affect the AdvanceTrac®...
  • Page 135 Stability Control A Vehicle without AdvanceTrac® with RSC® skidding off its intended route. B Vehicle with AdvanceTrac® with RSC® maintaining control on a slippery surface. 2014 Econoline (eco) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 136 Stability Control USING ADVANCETRAC® WITH RSC® (IF EQUIPPED) The system automatically activates when you start your engine. The AdvanceTrac with RSC system cannot be completely turned off, but the electronic stability system and roll stability control portions of the system are disabled when the transmission is in reverse (R). You can turn off the traction control portion of the system independently.
  • Page 137: Parking Aids

    Parking Aids SENSING SYSTEM (IF EQUIPPED) WARNING: To help avoid personal injury, please read and understand the limitations of the system as contained in this section. Sensing is only an aid for some (generally large and fixed) objects when moving in reverse on a flat surface at parking speeds. Traffic control systems, inclement weather, air brakes, and external motors and fans may also affect the function of the sensing system;...
  • Page 138: Rear-View Camera System

    Parking Aids Using the Rear Sensing System The rear sensors are only active when the transmission is in R (Reverse). As the vehicle moves closer to the obstacle, the rate of the audible warning increases. When the obstacle is fewer than 10 inches (25 centimeters) away, the warning sounds continuously.
  • Page 139 Parking Aids WARNING: Back up as slow as possible since higher speeds might limit your reaction time to stop the vehicle. WARNING: Use caution when using the rear video camera and the liftgate is ajar. If the liftgate is ajar, the camera will be out of position and the video image may be incorrect.
  • Page 140 Parking Aids Note: When towing, the camera only sees what is being towed behind the vehicle. This might not provide adequate coverage as it usually provides in normal operation and some objects might not be seen. In some vehicles, the guidelines may disappear once the trailer tow connector is engaged.
  • Page 141 Parking Aids A. Rear bumper B. Fixed guideline: Red zone C. Fixed guideline: Yellow zone D. Fixed guideline: Green zone E. Centerline The fixed guidelines fade in and out depending on the steering wheel position. Always use caution while reversing. Objects in the red zone are closest to your vehicle and objects in the green zone are further away.
  • Page 142 Parking Aids Manual Zoom WARNING: When manual zoom is on, the full area behind the vehicle is not shown. Be aware of your surroundings when using the manual zoom feature. Note: Manual zoom is only available when the transmission is in R (Reverse).
  • Page 143: Cruise Control

    Cruise Control PRINCIPLES OF OPERATION Cruise control lets you maintain a set speed without keeping your foot on the accelerator pedal. USING CRUISE CONTROL (IF EQUIPPED) WARNING: Do not use cruise control in heavy traffic, on winding roads or when the road surface is slippery. This could result in loss of vehicle control, serious injury or death.
  • Page 144 Cruise Control Changing the Set Speed Note: If you accelerate by pressing the accelerator pedal, the set speed will not change. When you release the accelerator pedal, you will return to the speed that you previously set. • Press and hold SET ACCEL to increase or COAST to decrease the set speed.
  • Page 145: Driving Aids

    Driving Aids STEERING To help prevent damage to the power steering system: • Never hold the steering wheel at its furthest turning points (until it stops) for more than a few seconds when the engine is running. • Do not operate the vehicle with a low power steering pump fluid level (If the fluid level is below the MIN line mark on the dipstick).
  • Page 146: Load Carrying

    Load Carrying LOAD LIMIT Vehicle Loading – With and Without a Trailer This section will guide you in the proper loading of your vehicle and/or trailer, to keep your loaded vehicle weight within its design rating capability, with or without a trailer. Properly loading your vehicle will provide maximum return of vehicle design performance.
  • Page 147 Load Carrying WARNING: The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available.
  • Page 148 Load Carrying Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue load or king pin weight is also part of cargo weight. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) –...
  • Page 149 Load Carrying GVWR (Gross Vehicle Weight Rating) – is the maximum allowable weight of the fully loaded vehicle (including all options, equipment, passengers and cargo). The GVWR is shown on the Safety Compliance Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position.
  • Page 150 Load Carrying WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. GCW (Gross Combined Weight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer.
  • Page 151 Load Carrying WARNING: Do not exceed the GVWR or the GAWR specified on the Safety Compliance Certification Label. WARNING: Do not use replacement tires with lower load carrying capacities than the original tires because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tires with a higher limit than the original tires do not increase the GVWR and GAWR limitations.
  • Page 152 Load Carrying capacity in your vehicle to transport four friends and your golf bags. In metric units, the calculation would be: 635 kg - (5 x 99 kg) - (5 x 13.5 kg) = 635 - 495 - 67.5 = 72.5 kg. •...
  • Page 153: Towing

    Towing TOWING A TRAILER WARNING: Do not exceed the GVWR or the GAWR specified on the certification label. WARNING: Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of your vehicle and could result in engine damage, transmission damage, structural damage, loss of vehicle control, vehicle rollover and personal injury.
  • Page 154 Towing Note: Calculate the maximum trailer weight for all cutaway vehicles by subtracting the weight of your vehicle (including incomplete vehicle weight and payload, which includes second unit body weight, cargo and passengers) from the gross combined weight. Otherwise, maximum trailer weight is 10000 pounds (4536 kilograms).
  • Page 155 Towing Maximum trailer Engine Rear axle ratio Maximum GCWR weight E-150 Regular, Recreational and Crew van 4.6L 3.73 11500 lb (5216 kg) 6000 lb (2722 kg) 4.6L 4.10 12000 lb (5443 kg) 6500 lb (2948 kg) 5.4L 3.73 and 4.10 13000 lb (5897 kg) 7500 lb (3402 kg) E-150 Extended van...
  • Page 156 Towing Maximum trailer Engine Rear axle ratio Maximum GCWR weight E-350 Regular wagon (11 and 12 passenger) 5.4L 3.73 and 4.10 13000 lb (5896 kg) 6700 lb (3039 kg) 6.8L 3.73 15000 lb (6804 kg) 8500 lb (3856 kg) 6.8L 4.10 18500 lb (8391 kg) 10000 lb (4536 kg) E-350 Extended wagon (11 passenger)
  • Page 157 Towing Maximum trailer Engine Rear axle ratio Maximum GCWR weight E-350 Stripped chassis dual rear wheel 158–inch and 176–inch wheelbase 5.4L 4.10 13000 lb (5897 kg) 8300 lb (3765 kg) 6.8L 4.10 18500 lb (8391 kg) 10000 lb (4536 kg) E-450 Cutaway 5.4L 4.56...
  • Page 158 Towing Trailer Towing Connector (Vehicles with a Trailer Towing Package and 7–Pin Connector) When attaching the trailer wiring connector to your vehicle, only use a proper fitting connector that works with the vehicle and trailer functions. If your vehicle has a trailer towing package, it may have a 7–pin connector.
  • Page 159 Towing When hooking-up a trailer using a weight-distributing hitch, always use the following procedure: 1. Park the loaded vehicle, without the trailer, on a level surface. 2. Measure the height to the top of your vehicle’s front wheel opening on the fender. This is H1. 3.
  • Page 160: Trailer Brake Controller-Integrated

    1500 pounds (680 kilograms) when loaded. Integrated Trailer Brake Controller (If Equipped) WARNING: The Ford TBC has only been verified to be compatible with trailers having electric-actuated drum brakes (one to four axles) and some electric-over-hydraulic (EOH) brakes. It will not activate hydraulic surge-style trailer brakes.
  • Page 161 Towing The controller shows gain setting, output bar graph, and trailer connectivity status in the information display. They appear in the information display as follows: • TBC GAIN = XX.X NO TRAILER: Shows the current gain setting during a given ignition cycle and when adjusting the gain. This also displays if you use the manual control lever or make gain adjustments with no trailer connected.
  • Page 162 Explanation of Information Display Warning Messages Note: An authorized dealer can diagnose the trailer brake controller to determine exactly which trailer fault has occurred. However, your Ford warranty does not cover this diagnosis if the fault is with the trailer.
  • Page 163 • The trailer brake controller is only a factory-installed or dealer-installed item. Ford is not responsible for warranty or performance of the controller due to misuse or customer installation. 2014 Econoline (eco)
  • Page 164 Towing Trailer Lamps WARNING: Never connect any trailer lamp wiring to the vehicle’s tail lamp wiring; this may damage the electrical system resulting in a fire. Contact an authorized dealer as soon as possible for assistance in proper trailer tow wiring installation. Additional electrical equipment may be required.
  • Page 165 Towing • If your vehicle is equipped with AdvanceTrac™ with RSC, this system may turn on during typical cornering maneuvers with a heavily loaded trailer. This is normal. Turning the corner at a slower speed while towing may reduce this tendency. •...
  • Page 166: Wrecker Towing

    We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means.
  • Page 167: Recreational Towing

    Towing TOWING THE VEHICLE ON FOUR WHEELS Emergency Towing If your vehicle becomes inoperable (without access to wheel dollies, car-hauling trailer, or flatbed transport vehicle), it can be flat-towed (all wheels on the ground, regardless of the powertrain and transmission configuration) under the following conditions: •...
  • Page 168: Driving Hints

    Driving Hints PREPARING TO DRIVE WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles. WARNING: In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt. WARNING: Vehicles with a higher center of gravity such as utility vehicles and trucks handle differently than vehicles with a lower center of gravity.
  • Page 169 Driving Hints Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle, loss of vehicle control, vehicle rollover or personal injury. The van should be operated by an experienced driver. An organization that owns a 15–passenger van should select one or two experienced drivers to drive the van on a regular basis.
  • Page 170: Economical Driving

    Driving Hints • If the vehicle goes from one type of surface to another (i.e., from concrete to gravel) there will be a change in the way the vehicle responds to a maneuver (steering, acceleration or braking). Again, avoid these abrupt inputs. •...
  • Page 171 Driving Hints • Keep the tires properly inflated and use only the recommended size. • Use the recommended engine oil. • Perform all regularly scheduled maintenance. There are also some things you may not want to do because they may reduce your fuel economy: •...
  • Page 172: Floor Mats

    Driving Hints If driving through deep or standing water is unavoidable, proceed very slowly. Never drive through water that is higher than the bottom of the hubs (for trucks) or the bottom of the wheel rims (for cars). Once through the water, always try the brakes. Wet brakes do not stop the vehicle as effectively as dry brakes.
  • Page 173 Driving Hints WARNING (Continued) • Do not place additional floor mats or any other covering on top of the original floor mats. This will reduce the pedal clearance and interfere with the pedal operation. • Do not allow objects to fall or become trapped under the pedals of your vehicle.
  • Page 174: Roadside Emergencies

    • Winch out – available within 100 feet (30.5 meters) of a paved or county maintained road, no recoveries. • Towing – Ford eligible vehicles will be towed to an authorized dealer within 35 miles (56.3 kilometers) of the disablement location or to the nearest authorized dealer.
  • Page 175 U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56.3 kilometers). To obtain reimbursement information, U.S.
  • Page 176: Hazard Flasher Control

    WARNING: Failure to inspect and, if necessary, repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision. In the event of a moderate to severe collision, this vehicle is equipped with a fuel pump shut-off feature that stops the flow of fuel to the engine.
  • Page 177: Jump-Starting The Vehicle

    Roadside Emergencies JUMP-STARTING THE VEHICLE WARNING: The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or vehicle damage. WARNING: Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted. Do not attempt to push-start your automatic transmission vehicle.
  • Page 178 Roadside Emergencies Connecting the Jumper Cables WARNING: Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an explosion of the gases that surround the battery. Note: Do not attach the negative (-) cable to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points.
  • Page 179 Roadside Emergencies Removing the Jumper Cables Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface.
  • Page 180: Customer Assistance

    A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
  • Page 181 • The name of the authorized dealer and city where located • The vehicle’s current odometer reading. In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states.
  • Page 182 In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126...
  • Page 183 BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter.
  • Page 184 ONLY) This pertains to vehicles delivered to authorized Canadian dealers. In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
  • Page 185 Central America, the Caribbean, and Israel, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY FORD EXPORT OPERATIONS & GLOBAL INITIATIVES Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101 U.S.A.
  • Page 186 If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing expcac@ford.com. If you are in another foreign country, contact the nearest authorized dealer.
  • Page 187: Reporting Safety Defects (U.s. Only)

    However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153);...
  • Page 188: Fuses

    Fuses CHANGING A FUSE Fuses WARNING: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. If electrical components in your vehicle are not working, a fuse may have blown.
  • Page 189: Fuse Specification Chart

    Fuses FUSE SPECIFICATION CHART Power Distribution Box WARNING: Always disconnect the battery before servicing high current fuses. WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs. Note: If your vehicle is equipped with a dual battery, disconnecting the primary under-hood battery does not remove power from all circuits.
  • Page 190 Fuses The high-current fuses are coded as follows: Fuse or relay Fuse amp Protected components location rating HC micro relay Powertrain control module HC micro relay Starter solenoid HC micro relay Wiper HC micro relay Trailer tow battery charge HC micro relay Fuel pump HC micro relay Trailer tow park lamp...
  • Page 191 Fuses Fuse or relay Fuse amp Protected components location rating — Not used 20A* Back-up lamp 10A* Air conditioning clutch 10A* Brake on/off switch 10A* Cluster battery (stripped chassis) 50A** Blower motor 40A** Anti-lock brake system pump 20A** Stripped chassis horn 40A** Powertrain control module relay 20A**...
  • Page 192 Fuses Fuse or relay Fuse amp Protected components location rating 10A* Anti-lock brake system run/start feed 10A* Fuel pump relay coil — Not used — Not used 20A* Trailer tow park lamp 15A* Trailer tow backup lamp — Not used —...
  • Page 193 Fuses Fuse or relay Fuse amp Protected components location rating 15A* Vehicle power 4, Fuel pump relay coil 10A* Vehicle power 5, Transmission 10A* Cluster run/start (stripped chassis) — Not used — Not used — Fuel pump (diode) — Not used HC micro relay Auxiliary switch #1 * Mini fuses ** A1S fuses...
  • Page 194 Fuses The fuses are coded as follows: Fuse or relay Fuse amp Protected components location rating Inverter B+ Not used (spare) Not used (spare) Not used (spare) Passenger compartment fuse panel, Brake-shift interlock Turn signal, Hazard, Stop lamps Left low beam Right low beam Courtesy lamps Switch illumination...
  • Page 195 Fuses Fuse or relay Fuse amp Protected components location rating 7.5A Not used (spare) Mirrors SYNC, Global positioning system module Not used (spare) Not used (spare) Door locks Not used (spare) Not used (spare) Diagnostic connector (except stripped chassis) Not used (spare) Park lamps, License plate lamps High beams Horn (except stripped chassis)
  • Page 196 Fuses Fuse or relay Fuse amp Protected components location rating Radio, Navigation Amplifier Radio, Switch illumination, Reverse camera mirror, Automatic dimming rear view mirror, Inverter Auxiliary switch Stripped chassis instrument panel connector #1 Trailer tow battery charge relay Wipers, Stripped chassis Engine connector 3 7.5A Passenger airbag deactivation...
  • Page 197: Maintenance

    GENERAL INFORMATION Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of Ford authorized dealers who are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly.
  • Page 198: Opening And Closing The Hood

    Maintenance OPENING AND CLOSING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom left corner of the instrument panel. 2. Go to the front of the vehicle and push the auxiliary latch, located in the center top of the grille, to the left in order to release the hood.
  • Page 199: Under Hood Overview

    Maintenance UNDER HOOD OVERVIEW A. Battery B. Windshield washer fluid reservoir C. Engine oil filler cap D. Automatic transmission fluid dipstick E. Air filter assembly F. Engine oil dipstick G. Power steering fluid reservoir H. Brake fluid reservoir I. Engine coolant reservoir J.
  • Page 200: Engine Oil Dipstick

    Maintenance ENGINE OIL DIPSTICK A. – MIN B. – MAX ENGINE OIL CHECK Refer to the scheduled maintenance information for the appropriate intervals for checking the engine oil. 1. Make sure the vehicle is on level ground. 2. Turn the engine off and wait 15 minutes for the oil to drain into the oil pan.
  • Page 201: Engine Coolant Check

    1. Check the engine oil level. 2. If the engine oil level is not within the normal range, add engine oil that meets Ford specifications. See Capacities and Specifications for more information. Remove the engine oil filler cap and use a funnel to pour the engine oil into the opening.
  • Page 202 Note: For best results, coolant concentration should be tested with a refractometer such as Rotunda tool 300ROB75240 available from your dealer. Ford does not recommend the use of hydrometers or coolant test strips for measuring coolant concentrations. Note: Automotive fluids are not interchangeable; do not use engine coolant/antifreeze or windshield washer fluid outside of its specified function and vehicle location.
  • Page 203 Severe Climates If you drive in extremely cold climates: • It may be necessary to have a Ford authorized dealer increase the coolant concentration above 50%. • A coolant concentration of 60% will provide improved freeze point protection.
  • Page 204 Maintenance • A coolant concentration of 40% will provide improved overheat protection. Engine coolant concentrations below 40% will decrease the corrosion/freeze protection characteristics of the engine coolant and may cause engine damage. Vehicles driven year-round in non-extreme climates should use prediluted engine coolant for optimum cooling system and engine protection.
  • Page 205 Maintenance When Fail-Safe Mode is Activated WARNING: Fail-safe mode is for use during emergencies only. Operate the vehicle in fail-safe mode only as long as necessary to bring the vehicle to rest in a safe location and seek immediate repairs. When in fail-safe mode, the vehicle will have limited power, will not be able to maintain high-speed operation, and may completely shut down without warning, potentially losing engine power, power steering assist,...
  • Page 206: Automatic Transmission Fluid Check

    Maintenance TRANSMISSION FLUID CHECK Checking Automatic Transmission Fluid (If Equipped) Refer to your scheduled maintenance information for scheduled intervals for fluid checks and changes. Your transmission does not consume fluid. However, the fluid level should be checked if the transmission is not working properly, i.e., if the transmission slips or shifts slowly or if you notice some sign of fluid leakage.
  • Page 207 Maintenance Low Fluid Level Do not drive the vehicle if there is no indication of fluid on the dipstick and the ambient temperature is above 50°F (10°C). 2014 Econoline (eco) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 208 Maintenance Correct Fluid Level The transmission fluid should be checked at normal operating temperature 150°F-170°F (66°C-77°C) on a level surface. The normal operating temperature can be reached after approximately 20 miles (30 km) of driving. You can check the fluid without driving if the ambient temperature is above 50°F (10°C).
  • Page 209 Maintenance The transmission fluid should be in this range if at ambient temperature (50°F-95°F [10°C-35°C]). 2014 Econoline (eco) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 210 Maintenance High Fluid Level Fluid levels above the safe range may result in transmission failure. An overfill condition of transmission fluid may cause shift and/or engagement concerns and/or possible damage. High fluid levels can be caused by an overheating condition. 2014 Econoline (eco) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 211 Maintenance Adjusting Automatic Transmission Fluid Levels Note: Use of a non-approved automatic transmission fluid may cause internal transmission component damage. Note: An overfill condition of transmission fluid may cause shift and/or engagement concerns and/or possible damage. Note: Do not use supplemental transmission fluid additives, treatments or cleaning agents.
  • Page 212 Maintenance If an overfill occurs, excess fluid should be removed by an authorized dealer. 2014 Econoline (eco) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 213 Maintenance Automatic Transmission Fluid Filter The TorqShift® automatic transmission is equipped with a serviceable transmission fluid filter located inside the transmission bottom pan. Refer to your Scheduled Maintenance Information for service intervals for automatic transmission fluid and transmission filter. For transmission filter maintenance, see your authorized dealer.
  • Page 214: Brake Fluid Check

    Maintenance POWER STEERING FLUID CHECK WARNING: For E-350 and E-450 vehicles with the Hydro-Boost Brake System, do not press the brake pedal after the engine has been turned off. Pressing the brake pedal after the engine has been turned off will give a false power steering fluid level reading. Note: Do not operate the vehicle with a low power steering pump fluid level (if the fluid level is below the MIN line on the reservoir).
  • Page 215: Washer Fluid Check

    Maintenance Add fluid to fill the reservoir if the level is low. Only use a washer fluid that meets Ford specifications. See the technical specifications chart in the Capacities and Specifications chapter. State or local regulations on volatile organic compounds may restrict the use of methanol, a common windshield washer antifreeze additive.
  • Page 216 Maintenance Note: If your battery has a cover/shield, make sure it is reinstalled after the battery has been cleaned or replaced. Note: Electrical or electronic accessories or components added to the vehicle by the dealer or the owner may adversely affect battery performance and durability.
  • Page 217 Maintenance 2. Put the gearshift in P (Park), turn off all accessories and start the engine. 3. Run the engine until it reaches normal operating temperature. 4. Allow the engine to idle for at least one minute. 5. Turn the A/C on and allow the engine to idle for at least one minute. 6.
  • Page 218: Checking The Wiper Blades

    Maintenance CHECKING THE WIPER BLADES Run the tip of your fingers over the edge of the blade to check for roughness. Clean the wiper blades with washer fluid or water applied with a soft sponge or cloth. CHANGING THE WIPER BLADES Replace wiper blades at least once per year for optimum performance.
  • Page 219 Maintenance When changing the air filter element, use only the air filter element listed. See Motorcraft® Part Numbers in the Capacities and Specifications chapter. See Scheduled Maintenance Information for the appropriate intervals for changing the air filter element. Note: Failure to use the correct air filter element may result in severe engine damage.
  • Page 220: Adjusting The Headlamps

    Maintenance ADJUSTING THE HEADLAMPS The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident, an authorized dealer should check the alignment of your headlamps. Vertical and Horizontal Aim Adjustment (Sealed Beam Headlamps) The headlamps on your vehicle are intended to be aimed using mechanical aimers.
  • Page 221 Maintenance 3. Turn on the low beam headlamps and open the hood. 4. Locate the high intensity area of the beam pattern and place the top edge of the intensity zone even with the horizontal reference line (D). If the top edge of the high intensity area is not even with the horizontal line, follow the next step to adjust 5.
  • Page 222 Maintenance • (A) 8 feet (2.4 meters) • (B) Center height of lamp to ground • (C) 25 feet (7.6 meters) • (D) Horizontal reference line 2. Measure the height from the center of your headlamp (indicated by a 3.0 millimeter circle on the lens) to the ground and mark an 8 foot (2.4 meter) horizontal reference line on the vertical wall or screen at this height (a piece of...
  • Page 223: Changing A Bulb

    Maintenance CHANGING A BULB Lamp Assembly Condensation Exterior lamps are vented to accommodate normal changes in pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold.
  • Page 224 Maintenance 1. Make sure the headlamp switch is in the off position, then open the hood. 2. Remove the three screws from the headlamp assembly and pull the assembly straight out. 3. Disconnect the electrical connector by squeezing the release tab and pushing the connector forward, then pulling it rearward.
  • Page 225 Maintenance Replacing Front Parking Lamp and Turn Signal Bulbs 1. Make sure the headlamp control is in the off position. 2. Remove the headlamp assembly. Refer to Replacing headlamp bulbs in this section. Aerodynamic Sealed Beam 3. Rotate the bulb socket counterclockwise and remove. 4.
  • Page 226 Maintenance Replacing Side Marker Bulbs 1. Make sure the headlamp control is in the off position. 2. Remove the headlamp assembly. Refer to Replacing headlamp bulbs in this section. Aerodynamic Sealed Beam 3. Rotate the bulb socket counterclockwise and remove. 4.
  • Page 227 Maintenance Replacing High-Mount Brake Lamp Bulbs On vehicles without a rear headliner, the interior cargo lamp (if equipped) must be removed from under the high-mount brake lamp assembly located inside the vehicle. Then, do the following: 1. Remove the two screws from the high-mount brake lamp assembly and lift the lamp from the vehicle.
  • Page 228 Maintenance Replacing Stop, Turn, Tail, Side Marker, and Backup Lamp Bulbs The stop, turn, tail, side marker, and backup lamp bulbs are located in the tail lamp assembly. Follow the same steps to replace any of the bulbs: 1. Turn the headlamp switch to the off position, then remove the four screws and the lamp assembly from the vehicle.
  • Page 229 Maintenance BULB SPECIFICATION CHART Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized “D.O.T.” for North America and an “E” for Europe to ensure lamp performance, light brightness and pattern and safe visibility. The correct bulbs will not damage the lamp assembly or void the lamp assembly warranty and will provide quality bulb burn time.
  • Page 230: Vehicle Care

    Vehicle Care GENERAL INFORMATION Your Ford or Lincoln authorized dealer has many quality products available to clean your vehicle and protect its finishes. CLEANING PRODUCTS For best results, use the following products or products of equivalent quality: Motorcraft Bug and Tar Remover (ZC-42)
  • Page 231 Vehicle Care • Immediately remove items such as gasoline, diesel fuel, bird droppings and insect deposits because they can cause damage to the vehicle’s paintwork and trim over time. Use Motorcraft Bug and Tar Remover. • Note: Suntan lotions and insect repellents can damage any painted surface;...
  • Page 232: Waxing

    Vehicle Care WAXING Regular waxing is necessary to protect the paint on your car from the elements. We recommend that you wash and wax the painted surface once or twice a year. When washing and waxing, park your vehicle in a shaded area out of direct sunlight.
  • Page 233: Cleaning The Windows And Wiper Blades

    Vehicle Care • Spray Motorcraft Engine Shampoo and Degreaser on all parts that require cleaning and pressure rinse clean. In Canada, use Motorcraft Engine Shampoo. • Never wash or rinse the engine while it is hot or running; water in the running engine may cause internal damage.
  • Page 234: Cleaning The Interior

    Vehicle Care CLEANING THE INTERIOR WARNING: Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, as these actions may weaken the belt webbing. WARNING: On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side airbag system and affect performance of the side airbag in a collision.
  • Page 235: Cleaning Leather Seats

    Vehicle Care • Be certain to wash or wipe your hands clean if you have been in contact with certain products, such as insect repellent and suntan lotion, in order to avoid possible damage to the interior painted surfaces. • Do not use household or glass cleaners as these may damage the finish of the instrument panel, interior trim and cluster lens.
  • Page 236: Cleaning The Alloy Wheels

    Vehicle Care CLEANING THE ALLOY WHEELS Note: Do not use chrome cleaner, metal cleaner or polish on wheels and wheel covers. A clearcoat paint finish coats aluminum wheels and wheel covers. In order to maintain their condition: • Clean weekly with Motorcraft Wheel and Tire Cleaner. Use a sponge to remove heavy deposits of dirt and brake dust accumulation.
  • Page 237 Vehicle Care General • Store all vehicles in a dry, ventilated place. • Protect from sunlight, if possible. • If vehicles are stored outside, they require regular maintenance to protect against rust and damage. Body • Wash vehicle thoroughly to remove dirt, grease, oil, tar or mud from exterior surfaces, rear-wheel housing and underside of front fenders.
  • Page 238 Vehicle Care Battery • Check and recharge as necessary. Keep connections clean. • If storing your vehicle for more than 30 days without recharging the battery, it may be advisable to disconnect the battery cables to ensure battery charge is maintained for quick starting. Note: If battery cables are disconnected, it will be necessary to reset memory features.
  • Page 239: Wheels And Tires

    Wheels and Tires GENERAL INFORMATION Notice to Utility Vehicle, Van and Truck Owners WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles. To reduce the risk of serious injury or death from a rollover or other crash you must: •...
  • Page 240 Wheels and Tires How Your Vehicle Differs from Other Vehicles Sport-utility vehicles, vans and trucks can differ from some other vehicles in a few noticeable ways. Your vehicle may be: • Higher – to allow higher load carrying capacity and to allow it to travel over rough terrain without getting hung up or damaging underbody...
  • Page 241: Tire Care

    10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it.
  • Page 242 Wheels and Tires Traction AA A B C WARNING: The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning or peak traction characteristics. The traction grades, from highest to lowest are AA, A, B, and C. The grades represent the tire’s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete.
  • Page 243 Wheels and Tires • Inflation pressure: A measure of the amount of air in a tire. • Standard load: A class of P-metric or Metric tires designed to carry a maximum load at 35 psi [37 psi (2.5 bar) for Metric tires]. Increasing the inflation pressure beyond this pressure will not increase the tire’s load-carrying capability.
  • Page 244 Wheels and Tires INFORMATION CONTAINED ON THE TIRE SIDEWALL Both U.S. and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire and also provides a U.S. DOT Tire Identification Number for safety standard certification and in case of a recall.
  • Page 245 Wheels and Tires Note: You may not find this information on all tires because it is not required by federal law. G. H: Indicates the tire’s speed rating. The speed rating denotes the speed at which a tire is designed to be driven for extended periods of time under a standard condition of load and inflation pressure.
  • Page 246 Wheels and Tires I. M+S or M/S: Mud and Snow, or AT: All Terrain, or AS: All Season. J. Tire Ply Composition and Material Used: Indicates the number of plies or the number of layers of rubber-coated fabric in the tire tread and sidewall.
  • Page 247 Wheels and Tires Additional Information Contained on the Tire Sidewall for LT Type Tires LT type tires have some additional information beyond those of P type tires. These differences are described below. Note: Tire Quality Grades do not apply to this type of tire. A.
  • Page 248 Wheels and Tires Information on T Type Tires T type tires have some additional information beyond those of P type tires. These differences are described below. T145/80D16 is an example of a tire size. Note: The temporary tire size for your vehicle may be different from this example.
  • Page 249 You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital or dial-type tire pressure gauge rather than a stick-type tire pressure gauge.
  • Page 250 Wheels and Tires Maximum Inflation Pressure is the tire manufacturer’s maximum permissible pressure or the pressure at which the maximum load can be carried by the tire. This pressure is normally higher than the manufacturer’s recommended cold inflation pressure, which can be found on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position), or Tire Label which is located...
  • Page 251 Wheels and Tires Note: Some spare tires operate at a higher inflation pressure than the other tires. For T-type mini-spare tires, see the Dissimilar Spare Tire and Wheel Assembly Information section. Store and maintain at 60 psi (4.15 bar). For full-size and dissimilar spare tires, see Dissimilar Spare Tire and Wheel Assembly Information under Changing a Road Wheel in this chapter.
  • Page 252 Wheels and Tires All tires with Steel Carcass Plies (if equipped): This type of tire utilizes steel cords in the sidewalls. As such, they cannot be treated like normal light truck tires. Tire service, including adjusting tire pressure, must be performed by personnel trained, supervised and equipped according to Federal Occupational Safety and Health Administration regulations.
  • Page 253 Wheels and Tires WARNING: Stay out of the trajectory (1) as indicated in the illustration. Inspecting Your Tires and Wheel Valve Stems Periodically inspect the tire treads for uneven or excessive wear and remove objects such as stones, nails or glass that may be wedged in the tread grooves.
  • Page 254 Wheels and Tires Improper or inadequate vehicle maintenance can cause tires to wear abnormally. Inspect all your tires, including the spare, frequently, and replace them if one or more of the following conditions exist: Tire Wear When the tread is worn down to 1/16th of an inch (2 millimeters), tires must be replaced to help prevent your vehicle from skidding...
  • Page 255 (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford. The recommended tire and wheel size may be found on either the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position), or the Tire Label...
  • Page 256 The tire pressure sensors mounted in the wheels (originally installed on your vehicle) are not designed to be used in aftermarket wheels. The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your tire pressure monitoring system.
  • Page 257 Wheels and Tires Safety Practices WARNING: If your vehicle is stuck in snow, mud, or sand, do not rapidly spin the tires. Spinning the tires can tear the tire and cause an explosion. A tire can explode in as little as three to five seconds. WARNING: Do not spin the wheels at over 35 mph (56 km/h).
  • Page 258 Wheels and Tires Tire Rotation WARNING: If the tire label shows different tire pressures for the front and rear tires and the vehicle is equipped with a tire pressure monitoring system, then the settings for the system sensors need to be updated. Always perform the system reset procedure after tire rotation.
  • Page 259: Using Snow Chains

    USING SNOW CHAINS WARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
  • Page 260: Tire Pressure Monitoring System (Tpms)

    Wheels and Tires Follow these guidelines when using snow tires and chains: • If possible, avoid fully loading your vehicle. • Use only SAE Class S chains. • Install chains securely, verifying that the chains do not touch any wiring, brake lines or fuel lines. •...
  • Page 261 Wheels and Tires Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly. The TPMS malfunction indicator is combined with the low tire pressure telltale. When the system detects a malfunction, the telltale will flash for approximately one minute and then remain continuously illuminated.
  • Page 262 Wheels and Tires Understanding Your Tire Pressure Monitoring System The tire pressure monitoring system measures pressure in your four road tires and sends the tire pressure readings to your vehicle. The low tire pressure warning light will turn on if the tire pressure is significantly low. Once the light is illuminated, your tires are under-inflated and need to be inflated to the manufacturer’s recommended tire pressure.
  • Page 263 Wheels and Tires When you believe your system is not operating properly The main function of the tire pressure monitoring system is to warn you when your tires need air. It can also warn you in the event the system is no longer capable of functioning as intended.
  • Page 264 Wheels and Tires Low tire Possible Customer action required pressure cause warning light Flashing warning Spare tire in Repair the damaged road wheel light and tire assembly and reinstall it on the vehicle to restore system function. For a description on how the system functions, see When your temporary spare tire is installed in this section.
  • Page 265 • To reduce the chances of interference from another vehicle, the system reset procedure should be performed at least three feet (one meter) away from another Ford Motor Company vehicle undergoing the system reset procedure at the same time. • Do not wait more than two minutes between resetting each tire sensor or the system will time-out and the entire procedure will have to be repeated on all four wheels.
  • Page 266 Wheels and Tires Performing the System Reset Procedure It is recommended that you read the entire procedure before attempting. 1. Drive the vehicle above 20 mph (32 km/h) for at least two minutes and then park in a safe location where you can easily get to all four tires and have access to an air pump.
  • Page 267: Changing A Road Wheel

    Wheels and Tires Training is complete after the horn sounds for the last tire trained (driver’s side rear tire), the system indicator stops flashing, and the message center (if equipped) displays: TRAINING COMPLETE. 10. Turn the ignition off. If two short horn beeps are heard, the reset procedure was unsuccessful and must be repeated.
  • Page 268 Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired.
  • Page 269 Wheels and Tires 3. Full-size dissimilar spare without label on wheel When driving with the full-size dissimilar spare tire and wheel assembly, do not: • exceed 70 mph (113 km/h). • use more than one dissimilar spare tire and wheel at a time. •...
  • Page 270 Wheels and Tires WARNING: Never get underneath a vehicle that is supported only by a jack. If the vehicle slips off the jack, you or someone else could be seriously injured. WARNING: Do not attempt to change a tire on the side of the vehicle close to moving traffic.
  • Page 271 Wheels and Tires To remove the spare tire: 1. Open the rear doors and remove the thumb screw and anti-theft bracket. If finger pressure will not remove the thumb screw, use the lug wrench to loosen the screw. 2. Remove the access plug under the left door.
  • Page 272 Wheels and Tires • The jack is located in the rear right-hand side of the cargo area. 8. Remove any wheel trim. Insert the tapered end of the lug nut wrench behind wheel covers or hubcaps and twist off. 9. Loosen the wheel nut by pulling up on the handle of the lug nut wrench about one-half turn (counterclockwise).
  • Page 273 Wheels and Tires Rear axle jacking points - All models except E-350 dual rear wheel and E-450 Rear axle jacking points - E-350 dual rear wheel and E-450 Front axle jacking points: Note: Do not place the jack under or on the steering linkage. Place the jack under the pin on the front surface of the front axle.
  • Page 274 Wheels and Tires 8. Remove the jack and fully tighten the lug nuts in the following pattern. See Wheel Lug Nut Torque Specifications in this chapter for the proper lug nut torque specification. 9. Install any wheel covers, ornaments or hub caps. Make sure they are snapped in place.
  • Page 275: Technical Specifications

    9/16 x 18 conical lug 9/16 x 18 two-piece lug nut * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. 2014 Econoline (eco) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 276 Wheels and Tires On all two-piece flat wheel nuts, apply one drop of motor oil between the flat washer and the nut. Do not apply motor oil to the wheel nut threads or the wheel stud threads. Note: Inspect the wheel pilot hole and mounting surface prior to installation.
  • Page 277: Capacities And Specifications

    Capacities and Specifications ENGINE SPECIFICATIONS Engine 4.6L V8 engine 5.4L V8 engine 6.8L V10 engine Cubic inches Minimum Minimum Minimum Required fuel 87 octane or 87 octane or 87 octane Firing order 1-3-7-2-6-5-4-8 1-3-7-2-6-5-4-8 1-6-5-10-2-7-3-8-4-9 Ignition Coil on plug Coil on plug Coil on plug system Spark plug...
  • Page 278 Capacities and Specifications • 4.6L V8, 5.4L V8 and 6.8L V10 engines with A/C 2014 Econoline (eco) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 279 Capacities and Specifications 2014 Econoline (eco) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 280 Capacities and Specifications 2014 Econoline (eco) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 281 Capacities and Specifications 2014 Econoline (eco) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 282 Capacities and Specifications 2014 Econoline (eco) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 283 Capacities and Specifications 2014 Econoline (eco) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 284 Capacities and Specifications 2014 Econoline (eco) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 285: Part Numbers

    Capacities and Specifications MOTORCRAFT® PART NUMBERS 6.8L V10 Component 4.6L V8 engine 5.4L V8 engine engine Air filter element FA-1632 FA-1632 FA-1632 Battery- BXT-65-650 / BXT-65-650 / BXT-65-650 / standard / (BXT-65-750) (BXT-65-750) (BXT-65-750) (auxiliary) Oil filter FL-820-S FL-820-S FL-820-S Spark plugs Torqshift automatic...
  • Page 286: Vehicle Certification Label

    Capacities and Specifications The Vehicle Identification Number (VIN) contains the following information: A. World manufacturer identifier B. Brake system / Gross Vehicle Weight Rating (GVWR) / Restraint Devices and their location C. Make, vehicle line, series, body type D. Engine type E.
  • Page 287: Transmission Code Designation

    Capacities and Specifications VEHICLE CERTIFICATION LABEL On completed derivations of incomplete vehicles, the certification label is affixed at a location determined by a subsequent stage manufacturer of the completed vehicle. In these cases the completed vehicle is manufactured in two or more stages by two or more separate manufacturers.
  • Page 288: Accessories

    Ford Motor Company will warrant your vehicle through the warranty that provides the greatest benefit: • 12 months or 12000 miles (20000 kilometers) (whichever occurs first).
  • Page 289 • If you or an authorized Ford dealer add any non-Ford custom electrical or electronic accessories or components to your vehicle, you may adversely affect battery performance and durability. In addition, you may also adversely affect the performance of other electrical systems in the vehicle.
  • Page 290: Upfitter Controls

    AUX 2 CAC06 Green with Brown Trace AUX 3 CAC07 Violet with Green Trace AUX 4 CAC08 Brown More detailed information about upfitter switches can be found at https://www.fleet.ford.com/truckbbas/. 2014 Econoline (eco) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 291: Ford Extended Service Plan

    3. BaseCARE – Covers 84 components 4. PowertrainCARE – Covers 29 critical components Ford ESP is honored by all Ford and Lincoln Dealers in the United States and Canada. It is the only Extended Service Plan authorized and backed by Ford Motor Company. That means you get: •...
  • Page 292 • Destination assistance for taxi, shuttle, rental car coverage and emergency transportation Transferable Coverage If you sell your vehicle before your Ford Extended Service Plan coverage expires, you can transfer any remaining coverage to the new owner. Whenever you sell your vehicle, prospective buyers may have a higher...
  • Page 293 To learn more, call our Ford ESP specialists at 800-367-3377. Don’t forget to ask about our interest free payment program, allowing you all the security and benefits Ford ESP has to offer while paying over time. You are pre-approved with no credit checks, no hassles!
  • Page 294: Audio System

    Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Note: Do not insert CDs with homemade paper (adhesive) labels into the CD player as the label may peel and cause the CD to become jammed.
  • Page 295 Audio System MP3 Track and Folder Structure Audio systems capable of recognizing and playing MP3 individual tracks and folder structures work as follows: • There are two different modes for MP3 disc playback: MP3 track mode (system default) and MP3 folder mode. •...
  • Page 296: Am/Fm Stereo

    Audio System AM/FM AUDIO WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
  • Page 297: Am/Fm/Cd With Sync

    Audio System E. Memory presets: Store your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button until sound returns. F. AM/FM: Press this button to select a frequency band and access media through the auxiliary input jack.
  • Page 298 Audio System D. Phone: Press this button to access the phone features of the SYNC® system. See the SYNC® chapter for more information. E. MENU: Press this button to access different audio system features. • If your vehicle is equipped with satellite radio, you can access different menus by pressing OK.
  • Page 299: Satellite Radio Information

    Audio System L. FF: Press this button to manually fast forward in a CD track or MP3 file. M. REW: Press this button to manually rewind in a CD track or MP3 file. N. Memory presets: Store your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button until sound returns.
  • Page 300 Note: Sirius reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
  • Page 301 Audio System Satellite Radio Electronic Serial Number (ESN) You need your ESN to activate, modify or track your satellite radio account. When in satellite radio mode, you can view this number by pressing SIRIUS and memory preset 1 at the same time. To access your ESN, press the bottom left corner of the touchscreen, then SIRIUS >...
  • Page 302: Auxiliary Input Jack

    Audio System Radio display Condition Possible action Call SIRIUS Your satellite service is Call Sirius at 1–888–539–7474 no longer available. 1–888–539–7474 to resolve subscription issues. None Found. Check All the channels in the Use the channel guide Channel Guide. selected category are to turn off the Lock or either skipped or Skip function on that...
  • Page 303 Audio System The auxiliary input jack allows you to connect and play music from your portable music player through your vehicle speakers. You can use any portable music player designed for use with headphones. Your audio extension cable must have male ⁄...
  • Page 304: Usb Port

    Audio System USB PORT (IF EQUIPPED) WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
  • Page 305: Sync

    SYNC® SYNC is an in-vehicle communications system that works with your Bluetooth-enabled cellular phone and portable media player. This allows you to: • Make and receive calls. • Access and play music from your portable music player. • Use 911 Assist, Vehicle Health Report and SYNC Services (Traffic, Directions &...
  • Page 306 SYNC® GENERAL INFORMATION Make sure you review your device’s manual before using it with SYNC. Support The SYNC support team is available to help you with any questions you cannot answer on your own. Monday-Saturday, 8:30am-9:00pm EST. Sunday, 10:30am-7:30pm EST. In the United States, call: 1–800–392–3673.
  • Page 307 Master Reset to erase all stored information. System data cannot be accessed without special equipment and access to the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do not access the system data for any purpose other than as described...
  • Page 308 SYNC® USING VOICE RECOGNITION This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is in front of you. Initiating a Voice Session Push the voice icon; a tone sounds and Listening appears in the display.
  • Page 309 SYNC® Adjusting the Interaction Level Push the voice icon; when prompted, say “Voice settings”, then any of the following: When you say: The system: “Interaction mode standard” Provides more detailed interaction and guidance. “Interaction mode advanced” Provides less audible interaction and more tone prompts.
  • Page 310: Pairing Your Phone For The First Time

    SYNC® • Speak naturally, without long pauses between words. • At any time you can interrupt the system while it is speaking by pressing the voice icon. USING SYNC WITH YOUR PHONE Hands-free calling is one of the main features of SYNC. While the system supports a variety of features, many are dependent on your cellular phone’s functionality.
  • Page 311 SYNC® Depending on your phone’s capability and your market, the system may prompt you with questions such as setting the current phone as the primary phone (the phone SYNC automatically tries to connect with first upon vehicle start-up), downloading your phone book, etc. Pairing Subsequent Phones Note: To scroll through the menus, press the up and down arrows on your audio system.
  • Page 312 SYNC® “PHONE” “Call <name> at home” “Call <name> at work” OR “Call <name> in office” “Dial” “Phone book <name>” “Phone book <name> at work” OR “Phone book <name> at office” “Call history incoming” “Connections” “Go to privacy” “Hold” These commands do not require you to say “Phone” first. These commands are not available until phone information is completely downloaded using Bluetooth.
  • Page 313 SYNC® Phone book commands: When you ask SYNC® to access a phone book name, number, etc., the requested information appears in the display to view. Press the phone button and say “Call” to call the contact. “DIAL” “411” (four-one-one), “911” (nine-one-one) “700 (seven hundred)”...
  • Page 314 SYNC® Phone Options during an Active Call During an active call, you have additional menu features which become available such as putting a call on hold, joining calls, etc. Use the arrow buttons to scroll through the menu options. To access: 1.
  • Page 315 SYNC® When you select: You can: Enter “tones” such as numbers for passwords. Enter Tones Scroll until the desired number appears in the display, then press OK; a tone sounds as confirmation. Repeat as necessary. Access your phonebook contacts. Phonebook 1.
  • Page 316 SYNC® Accessing Features through the Phone Menu SYNC’s phone menu allows you to redial a number, access your call history and phone book and send text messages as well as access phone and system settings. You can also access advanced features, such as 911 Assist, Vehicle Health Report and SYNC Services.
  • Page 317 SYNC® When you select: You can: Enables you to send, download and delete Text Message text messages. Allows you to view your phone’s status, set Phone Settings ring tones, select your message notification, change phone book entries and automatically download your cellular phone among other features.
  • Page 318 SYNC® Receiving a Text Message Note: This is a phone-dependent feature. Your phone must support downloading text messages using Bluetooth to receive incoming text messages. Note: Forwarding a text message is a speed-dependent feature and can only be done when the vehicle is traveling at 3 mph (5 km/h) or less. Note: Only one recipient is allowed per text message.
  • Page 319 6. Press OK when the contact appears and press OK again to confirm when the system asks if you would like to send the message. Each text message is sent with the following signature: “This message was sent from my <Ford or Lincoln>”. Pre-defined text message options Can’t talk right now...
  • Page 320 SYNC® Accessing Your Phone Settings These are phone-dependent features. Your phone settings allow you to access and adjust features such as your ring tone, text message notification, modify your phone book and also set up automatic download. 1. Press the phone button. 2.
  • Page 321 SYNC® When you select: You can: Modify the contents of your phone book Modify Phonebook (such as add, delete, download). Press OK to select and scroll between: Add Contacts: Press OK to add more contacts from your phone book. Push the desired contact(s) on your phone.
  • Page 322 SYNC® System Settings System Settings provide access to your Bluetooth Devices and Advanced menu features. Use the arrow buttons to scroll through the menu options. The Bluetooth Devices menu allows you to add, connect, delete and set a phone as primary as well as turn your Bluetooth feature on and off. The Advanced menu allows you to access and set prompts, languages, defaults, perform a master reset, install an application and view system information.
  • Page 323 SYNC® If you select: You can: Set Bluetooth On/Off Turn the Bluetooth feature on and off. Press OK and scroll to toggle between On and Off. When the desired selection is chosen, press OK. Note: Turning Bluetooth off disconnects all Bluetooth devices and deactivates all Bluetooth features.
  • Page 324 SYNC® If you select: You can: Languages Choose between English, Espanol and Francais. Once selected, all of SYNC’s radio displays and prompts are in the selected language. 1. Press OK to select and then scroll through the languages. 2. Press OK when the desired selection appears in the display.
  • Page 325: Assist

    SYNC® SYNC APPLICATIONS AND SERVICES (IF EQUIPPED) Note: In order for the following features to work, your cellular phone must be compatible with SYNC. To check your phone’s compatibility, visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. • SYNC Services (if equipped, United States only): Provides access to traffic, directions and information such as travel, horoscopes, stock prices and more.
  • Page 326 SYNC® Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature. If a crash deploys an airbag (excludes knee airbags and rear inflatable safety belts [if equipped]) or activates the fuel pump shut-off, your SYNC equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth-enabled phone.
  • Page 327 SYNC® In the Event of a Crash Not all crashes deploy an airbag or activate the fuel pump shut-off (which would activate 911 Assist); however, if 911 Assist is triggered, SYNC tries to contact emergency services. If a connected phone is damaged or loses connection to SYNC, SYNC searches for, and tries to connect to, any available previously paired phone and tries to make the call to 911.
  • Page 328: Vehicle Health Report

    SYNC® Vehicle Health Report WARNING: Always follow scheduled maintenance instructions, regularly inspect your vehicle, and seek repair for any damage or problem you suspect. Vehicle Health Report supplements, but cannot replace normal maintenance and vehicle inspection. Vehicle Health Report only monitors certain systems that are electronically monitored by the vehicle and will not monitor or report the status of any other system, (i.e., brake lining wear).
  • Page 329 Certain versions or updates to Vehicle Health Report may also collect additional vehicle information. Ford may use the vehicle information it collects for any purpose. If you do not want to disclose your cellular phone number or vehicle information, do not run the feature or set up your Vehicle Health Report profile at www.SYNCMyRide.com.
  • Page 330 For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect the vehicle travel information or other information identified in the Terms and Conditions, do not activate or use the service.
  • Page 331 SYNC® Connecting to SYNC Services Using Voice Commands 1. Press the voice button. 2. When prompted, say “Services”. This initiates an outgoing call to SYNC Services using your paired and connected Bluetooth-enabled cellular phone. 3. Once you are connected to the service, follow the voice prompts to request the desired service, such as “Traffic”...
  • Page 332 SYNC® Disconnecting from SYNC Services 1. Press and hold the phone button on the steering wheel. 2. Say “Good-bye” from the SYNC Services main menu. SYNC Services quick tips You can personalize your Services feature to Personalizing provide quicker access to your most used or favorite information.
  • Page 333 SYNC® Note: The AppLink feature is not available if your vehicle is equipped with the MyFord Touch or MyLincoln Touch system. Depending on your display type, you can access AppLink from the media menu, the phone menu, or by using voice commands. Once an app is running through AppLink, you can control main features of the app through voice commands and steering wheel controls.
  • Page 334 SYNC® USING SYNC WITH YOUR MEDIA PLAYER You can access and play music from your digital music player over the vehicle’s speaker system using the system’s media menu or voice commands. You can also sort and play your music by specific categories, such as artists or albums.
  • Page 335 SYNC® What’s Playing? At any time when a track is playing, you can press the voice icon and ask the system, “What’s playing?”. The system reads the metadata tags (if populated) of the playing track to you. Media Voice Commands Press the voice icon and, when prompted, say “USB”...
  • Page 336 SYNC® “USB” “Search song <name>” “Search track <name>” “Shuffle off” “Shuffle on” “Similar music” “What’s playing?” “<name>” is a dynamic listing, meaning that it could be the name of any desired group, artist, etc. Voice commands which are only available in folder mode. Voice commands which are not available until indexing is complete.
  • Page 337 SYNC® Voice command guide “Refine” This allows you to make your previous command more specific. For example, if you asked to search and play all music by a certain artist, you could then say “refine album” and choose a specific album from the list to view.
  • Page 338 SYNC® When you select: You can: Select Source SYNC USB: Press OK to access music plugged into your USB port. You can also plug in devices to charge them (if supported by your device). Once connected, the system indexes any readable media files. (The time required to complete this depends on the size of the media content being indexed.) If Autoplay is on, you can access media files...
  • Page 339 SYNC® When you select: You can: Choose to shuffle or repeat your music and Media Settings select your Autoplay settings. Once these selections are turned on, they remain on until turned off. Press SEEK to play the previous or next track. Note: Some digital media players require both USB and line in ports to stream data and music separately.
  • Page 340 SYNC® Accessing Your Play Menu This menu allows you to select and play your media by artist, album, genre, playlist, track, similar music or even to explore what is on your USB device. 1. Make sure that your device is plugged into the USB port and is turned on.
  • Page 341 SYNC® When you select: You can: Sort all indexed media by albums. If there are Albums less than 255 indexed albums, they are listed alphabetically in flat file mode. If there are more, they are organized into alphabetical categories. 1. Press OK to enter the album menu and select from playing all albums or from any individual indexed album.
  • Page 342 SYNC® When you select: You can: Explore USB Explore all supported digital media on your media device connected to the USB port. You can only view media content which is compatible with SYNC; other files saved are not visible. Press OK to select. Then scroll to explore indexed media on your flash drive.
  • Page 343 SYNC® Bluetooth Devices Menu Options This menu allows you to add, connect and delete devices as well as turn Bluetooth on and off. 1. Press AUX and then MENU to enter the Media Menu. 2. Scroll until System Settings appears and select OK. 3.
  • Page 344 SYNC® Advanced Menu Options This menu allows you to access settings such as prompts, language, performing a master reset as well as returning to factory defaults. 1. Press AUX and then MENU to access the Media Menu. 2. Scroll until System Settings appears and select OK. 3.
  • Page 345 SYNC® When you select: You can: Completely erase all information stored on Master Reset SYNC (all phonebook, call history, text messages and all paired devices) and return to the factory default settings. Download new software applications (if Application available) and then load the desired applications through your USB port.
  • Page 346 SYNC® Phone issues Issue Possible Possible solution(s) cause(s) • This is a • Go to the website to review SYNC is not able to download my phone-dependent your phone’s compatibility. • Try turning off the device, phonebook. feature, OR • Possible phone resetting the device or removing malfunction.
  • Page 347 SYNC® Phone issues Issue Possible Possible solution(s) cause(s) • This is a • Go to the website to review I am having trouble phone-dependent your phone’s compatibility. • Try turning off the device, connecting my feature, OR • Possible phone phone to SYNC.
  • Page 348 SYNC® USB and media issues Issue Possible Possible solution(s) cause(s) • Try turning off the device, I am having Possible device trouble malfunction. resetting the device or removing connecting my the device’s battery, then trying device. again. • Make sure you are using the manufacturer’s cable.
  • Page 349 SYNC® Vehicle Health Report and SYNC Services (Traffic, Directions and Information) issues Issue Possible Possible solution(s) cause(s) • Your account • This is a free feature, but you I received a text that the Vehicle may not be must first register online to use Health Report is activated on the •...
  • Page 350 SYNC® Voice command issues Issue Possible Possible solution(s) cause(s) • You may be • Review the Phone voice SYNC does not understand what using the wrong commands and the Media voice I am saying. voice commands, commands at the beginning of their respective sections.
  • Page 351 SYNC® Voice command issues Issue Possible Possible solution(s) cause(s) • You may be • Review the phone voice SYNC does not understand or is using the wrong commands at the beginning of calling the wrong voice commands, the phone section. •...
  • Page 352 SYNC® AppLink issues Issue Possible Possible solution(s) cause(s) • Your device • Check the website for SYNC does not find any mobile may not support compatible devices and apps that are on the AppLink applications. • Make sure your device is my phone.
  • Page 353: Navigation System (If Equipped)

    Navigation System (If Equipped) NAVIGATION CONTROLS WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
  • Page 354 Navigation System (If Equipped) Note: Some features, such as Sirius satellite radio, may not be available in your location. Check with an authorized dealer. A. Memory presets: • Store your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button until sound returns.
  • Page 355 Navigation System (If Equipped) K. SEEK: • In radio and satellite radio mode, press the arrow buttons to find previous or next available stations or channels within the currently selected Category or Genre. • In CD and DVD modes, press the arrow buttons to select the previous or next track or chapter.
  • Page 356: Status Bars

    Navigation System (If Equipped) Display mode voice commands “Display on” “Display off” “Status bar” “Brighter” “Dimmer” “Day” “Night” “Auto” “Help” STATUS BARS The top status bar shows the current mode, exterior temperature, time and display icons if you have enabled Bluetooth or other options. The bottom status bar shows the Home icon and may show the Artist and Title of the currently playing...
  • Page 357: Loading Pictures

    Navigation System (If Equipped) Loading Photos Note: The system is not compatible with discs written in Packet Write mode. Your system allows you to upload and view up to 32 photos. Only the photograph(s), which meets the following conditions, display: •...
  • Page 358: Voice Recognition

    Navigation System (If Equipped) Using the Touch-sensitive Controls on Your System To turn a feature on and off, just touch the graphic with your finger. To get the best performance from the touch-sensitive controls: • Make sure your hands are clean and dry. •...
  • Page 359 Navigation System (If Equipped) How To Use Voice Commands with Your System Press the voice icon; after the tone, speak your command clearly. You can say these commands at any time. “Audio” “Navigation” “CD” “Radio” “Disc” “SYNC” “Display mode” “Tutorial” “DVD”...
  • Page 360 Navigation System (If Equipped) Confirmation Prompts: The system uses these short questions to confirm your voice request. If turned off, the system simply makes a best guess as to what you requested. The system may still occasionally ask you to confirm settings. SYSTEM MENU FEATURES Your system offers many menu features, such as allowing you to adjust the touchscreen brightness, time and language, feedback and system...
  • Page 361 Navigation System (If Equipped) If you select: You can: Feedback Settings Touch Screen Button Beep allows you to select when the system sounds an audible tone: All Buttons (whenever any system button is touched), Touch Screen (only when touchscreen selections are made) or Off (no audible tones at all).
  • Page 362 Navigation System (If Equipped) If you select: You can: System Settings Language allows you to choose between English, Spanish and French. Units allows you to choose between English and Metric measurements. Keyboard Layout allows you to choose between an ABC and QWERTY keyboard. Delete Stored Items allows you to choose to delete all of the entries from Address Book, Previous Destinations, Avoid Areas, Saved...
  • Page 363: Accessing Media Features

    Navigation System (If Equipped) ENTERTAINMENT Your system offers many media options. You can access these options using the touchscreen or voice commands. AM/FM Radio Press the RADIO hard button. To change between AM, FM1 and FM2, touch the AM or FM tab.
  • Page 364 Navigation System (If Equipped) When you select: You can: Set PTY/All Select a category of music you would like to search for and then choose to either seek or scan for the stations. Note: The system scans the frequency band three times for the chosen program type.
  • Page 365 Navigation System (If Equipped) If you are listening to the radio, press the voice button on the steering wheel control. When prompted, say any of the commands in the following chart. If you are not listening to the radio, press the voice button and, after the tone, say “Radio”, then any of the commands in the following chart.
  • Page 366 Navigation System (If Equipped) HD Radio™ Information (If Available) Note: HD Radio broadcasts are not available in all markets. HD Radio technology is the digital evolution of analog AM/FM radio. Your system has a special receiver that allows it to receive digital broadcasts (where available) in addition to the analog broadcasts, it already receives.
  • Page 367 Navigation System (If Equipped) When you select: You can: Tune Go up and down the frequency in individual increments. If the current station has multiple digital broadcasts, the multicast indicator appears. Press Tune repeatedly to advance through all available broadcasts. If you are on the last broadcast channel, press to advance to the next frequency on the band.
  • Page 368 Navigation System (If Equipped) When you select: You can: To save a multicast When the channel is active on-screen, press station as a preset and hold a memory preset slot until the sound returns. There is a brief mute while the radio saves the station.
  • Page 369 Navigation System (If Equipped) In order to provide the best possible experience, use the contact form to report any station issues found while listening to a station broadcasting with HD Radio technology. Independent entities own and operate each station. These stations are responsible for ensuring all audio streams and data fields are accurate.
  • Page 370 HD Radio Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology.
  • Page 371 Navigation System (If Equipped) Sirius® Satellite Radio (If Activated) Press the RADIO hard button, then select SAT on the touchscreen. When you select: You can: SAT123 Press this button to access three different satellite radio modes (SAT1, SAT2 or SAT3). Scan Press this button to hear a brief sampling of all satellite radio channels within the current...
  • Page 372 Titles that you would like the system to alert you to when they are playing on other channels. Note: Sirius® does not support the Alert feature on all channels. Ford Motor Company shall not be responsible for Alert feature variation. Display presets at the bottom of the screen.
  • Page 373 Navigation System (If Equipped) Sirius® Satellite Radio Voice Commands If you are listening to Sirius satellite radio, press the voice button on the steering wheel control. When prompted, say any of the commands in the following chart. If you are not listening to Sirius satellite radio, press the voice button and, after the tone, say “Sirius”, then any of the commands in the following chart.
  • Page 374 Note: Sirius reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
  • Page 375 Navigation System (If Equipped) Troubleshooting tips Radio Display Condition Possible Action Acquiring... Radio requires more No action required. than two seconds to This message should produce audio for the disappear shortly. selected channel. Sat Fault/Sirius There is an internal If this message does System Failure module or system not clear shortly, or...
  • Page 376 Navigation System (If Equipped) Press the MEDIA hard button, and then select the CD tab on the touchscreen. If there is no disc in the system, NO DISC appears in the status bar and you cannot access the CD screen. Once a disc is loaded, you can choose from Scan, Compress, Repeat, Shuffle, Track List and Record.
  • Page 377 Navigation System (If Equipped) Press the MEDIA hard button, and then select the CD tab on the touchscreen. If there is no disc in the system, NO DISC appears in the status bar and you cannot access the CD screen. Once a disc is loaded, you can choose from Scan, Compress, Repeat, Shuffle, Folder Mode and Folder List.
  • Page 378 Navigation System (If Equipped) When you select: You can: Settings Video Display Settings allows you to adjust the brightness and contrast. You can also choose to return to the default settings by pressing Restore Default. Audio Language allows you to choose which language you would like the DVD audio track to play in.
  • Page 379 Navigation System (If Equipped) Disc Voice Commands If you are listening to or watching a disc, press the voice button on the steering wheel control. When prompted, say any of the commands in the following chart. If you are not listening to or watching a disc, press the voice button and, after the tone, say “Disc”, then any of the commands in the following chart.
  • Page 380: Jukebox Features

    Navigation System (If Equipped) Video CD Voice Commands If you are watching a video CD, press the voice button on the steering wheel control. When prompted, say any of the commands in the following chart. If you are not watching a video CD, press the voice button and, after the tone, say “Video CD”, then any of the commands in the following chart.
  • Page 381: Accessing The Music In Your Jukebox

    Navigation System (If Equipped) Accessing the Music in Your Jukebox Once you have saved music to your jukebox, you can then choose different ways to play the music. 1. Press the MEDIA hard button on the navigation system. 2. Select the Jukebox tab on the touchscreen. You can then select from the following options: When you select: You can:...
  • Page 382: Creating A Playlist

    Navigation System (If Equipped) Creating a Playlist Press the MEDIA hard button, and then select the Jukebox tab on the touchscreen. 1. Select Options. 2. Select Edit Playlists, then which playlist you would like to create. 3. Select which category you would like to access from your saved music. 4.
  • Page 383: Where Am I

    Navigation System (If Equipped) User Device If your vehicle is equipped with SYNC, there is a User Device tab. For more information, see the SYNC chapter. Line In (Auxiliary Input Jack) Your vehicle is equipped with an audio input jack, which allows you to plug a portable audio device into your vehicle’s audio system.
  • Page 384 Navigation System (If Equipped) Press the I (information) button, then select Sirius Travel Link. Choose from any of the following services: When you select: You can: Traffic On Route Identify traffic incidents on your route, nearby your vehicle’s current location or near any of Traffic Nearby your favorite places (if programmed).
  • Page 385 Navigation System (If Equipped) Sirius Travel Link Voice Commands Press the voice button and, after the tone, say “Travel Link”, then any of the commands in the following chart: “TRAVEL LINK” “5–day weather forecast” “NBA schedule” “Baseball schedule” “NBA scores” “Baseball scores”...
  • Page 386: Accessing The Help Screen

    Navigation System (If Equipped) Calendar Press the I (information) button, then select Calendar. You can then select which month you would like to view by using the arrow buttons or selecting Go to Today. You can view calendars from one previous year and the next 10 years. Note: Not all tab selections may be available in all markets.
  • Page 387: Navigation Features

    Navigation System (If Equipped) SOUND The sound menu allows you to access and adjust settings, such as Bass, Treble, Fade, Balance, Speed Compensated Volume (SCV) and the visualizer. Press the SOUND hard button. When you select: You can: Bass/Treble Increase or decrease levels by pressing + or -. Balance/Fade Adjust the sound between the left and right speakers and front and rear speakers.
  • Page 388 Navigation System (If Equipped) Route Guidance in Incompletely Mapped Areas There are some rural areas in the map database without fully verified roads. When the system is in route guidance mode, and the navigation system encounters these incompletely mapped areas, the system alerts you by: •...
  • Page 389 Navigation System (If Equipped) Quick Note: Items on this screen are selectable at any speed. Find Nearest POI Select up to five different points of interest (POI) favorites that you can search for while your vehicle is moving. You can change these categories at any time but the default categories are: •...
  • Page 390 Navigation System (If Equipped) Standard Note: Items on this screen are selectable only when your vehicle is moving at speeds slower than 5 mph (8 km/h). Address Book You can store up to 25 entries, which you can use as destinations, waypoints and areas to avoid.
  • Page 391 Navigation System (If Equipped) Standard Note: Items on this screen are selectable only when your vehicle is moving at speeds slower than 5 mph (8 km/h). Touch this button to program a street address Street Address as a destination or waypoint. •...
  • Page 392 Navigation System (If Equipped) Standard Note: Items on this screen are selectable only when your vehicle is moving at speeds slower than 5 mph (8 km/h). Point of Interest Touch this button to select a point of interest (POI) on the map as a destination or waypoint. There are three ways to search for a point of interest: 1.
  • Page 393 Navigation System (If Equipped) Standard Note: Items on this screen are selectable only when your vehicle is moving at speeds slower than 5 mph (8 km/h). Touch this button to select an entrance and Freeway Entrance/Exit exit point to a freeway you select. You can sort the entrance and exit point alphabetically or in order of distance from your vehicle’s position.
  • Page 394 Navigation System (If Equipped) Standard Note: Items on this screen are selectable only when your vehicle is moving at speeds slower than 5 mph (8 km/h). Intersection Touch this button to select an intersection point. Enter the name of the first street, then the first letter of the second street.
  • Page 395 Navigation System (If Equipped) To delete all stored Address Book and Previous Destination entries at once: 1. Press the MENU hard button. 2. Select the System Settings tab. 3. Press the View button for Delete Stored Items. 4. Select Address Book or Previous Destinations. Edit Route Touch this button to cancel the current route.
  • Page 396 Navigation System (If Equipped) Programming a Destination Using Voice Commands Press the voice button on the steering wheel. If you want to: Say: Enter an address. “Destination street address” Enter an intersection. “Destination intersection” Find a point of interest “Destination nearest <POI category>” or (POI) by its category.
  • Page 397 Navigation System (If Equipped) Within these main categories, there are subcategories, which contain more listings: Subcategories Restaurant Auto Dealership Parking Public Transit Home & Garden Education Personal Care Services Setting Your Navigation Preferences Select settings for the system to take into account when planning your route.
  • Page 398 Navigation System (If Equipped) Map Preferences Bird’s Eye View ON provides an elevated map perspective. OFF turns the feature off. Adjust Angle offers six different map angles. Turn List Format Top-to-Bottom starts the turn instructions from the top. Bottom-to-Top starts the turn instructions from the bottom.
  • Page 399 Navigation System (If Equipped) Traffic Preferences Traffic Icons to Touch this button to display a list of map overlay on Map icons that you can turn off and on. The list of icons includes: • Weather related incidents • Road work •...
  • Page 400 Navigation System (If Equipped) Navigation Preferences Avg. Speed: When this feature is on, the system displays Residential the average speed on a residential road, initially set to 25 mph (40 km/h). You can change the setting for your driving preferences. This setting helps estimate your arrival time at a destination based on your driving preferences.
  • Page 401 Navigation System (If Equipped) Navigation Preferences Calibrate Position allows you to adjust the direction of your vehicle by pressing the arrow buttons on the screen. Distance allows you to recalibrate the distance to the destination while your vehicle is moving. Touch the Reset button to return the settings Restore Default Settings...
  • Page 402 Navigation System (If Equipped) North Up always shows the northern direction to be upward on the screen. Map Icons Vehicle mark shows the current location of your vehicle. It stays in the center of the map display, except when in scroll mode.
  • Page 403 Navigation System (If Equipped) No GPS symbol indicates that insufficient GPS satellite signals are available for accurate map positioning. This icon may display under normal operation in an area with poor GPS access. Map Scale The map display scale has 17 levels, ranging from 0.02 miles (.03 kilometers) to 1000 miles (1600 kilometers).
  • Page 404 Navigation System (If Equipped) Quick-touch Buttons When in map mode, touch anywhere on the map display to access the following options: When you select: You can: Set as Dest Select a scrolled location on the map as your destination. You may scroll the map by pressing your index finger on the map display.
  • Page 405 Annual navigation map updates are available for purchase through your dealership, by calling 1-800-NAVMAPS (in Mexico, call 01–800–557–5539) or going to www.navigation.com/ford. You need to specify the make and model of your vehicle to determine if there is an update available.
  • Page 406 Navigation System (If Equipped) If you have said the command, “Destination”, you may say any of the above commands or commands in the following Destination chart. “DESTINATION” “<nametag>” “<POI category>” “Home” “Intersection” “Nearest <POI category>” “Nearest POI” “POI” “POI category” “Previous destination”...
  • Page 407 Navigation System (If Equipped) Symptoms Possible Cause Action A pop-up window The house number Press NO and enter a displays “Address not entered does not exist valid number for the found” or “Address in the map database. specified street, or range does not exist.
  • Page 408: Appendices

    SYNC® End User License Agreement (EULA) • You have acquired a device (“DEVICE”) that includes software licensed by Ford Motor Company and its affiliates (“FORD MOTOR COMPANY”) from an affiliate of Microsoft Corporation (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “online”...
  • Page 409 Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process.
  • Page 410 • Consent to Use of Data: You agree that MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and systems suppliers, their affiliates and/or their designated agent may collect and use technical information gathered in any manner as part of product support services related to the SOFTWARE or related services.
  • Page 411 DEVICE. UPGRADES AND RECOVERY MEDIA: If the SOFTWARE is provided by FORD MOTOR COMPANY separate from the DEVICE on media such as a ROM chip, CD ROM disk(s) or via web download or other means, and is labeled “For Upgrade Purposes Only” or For Recovery Purposes...
  • Page 412 For additional information, see http://www.microsoft.com/exporting/. TRADEMARKS: This EULA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY, MS, Microsoft Corporation, third party software or service providers, their affiliates or suppliers.
  • Page 413 End user notice Microsoft® Windows® Mobile for Automotive Important Safety Information This system Ford SYNC™ contains software that is licensed to Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft Corporation pursuant to a license agreement. Any removal, reproduction, reverse engineering or other unauthorized use of the software from this system in violation of the license agreement is strictly prohibited and may subject you to legal action.
  • Page 414 Appendices Keep User’s Guide in Vehicle When kept in the vehicle, the User’s Guide will be a ready reference for you and other users unfamiliar with the Windows Automotive-based system. Please make certain that before using the system for the first time, all persons have access to the User’s Guide and read its instructions and safety information carefully.
  • Page 415 Appendices Navigation Features Any navigation features included in the system are intended to provide turn by turn instructions to get you to a desired destination. Please make certain all persons using this system carefully read and follow instructions and safety information fully. Distraction Hazard Any navigation features may require manual (non-verbal) setup.
  • Page 416: Navigation End User License Agreement

    Appendices Map Data DVD End User License Terms The data (“Data”) is provided for your personal, internal use only and not for resale. It is protected by copyright, and is subject to the following terms and conditions which are agreed to by you, on the one hand, and (Licensee).
  • Page 417 Appendices Disclaimer of warranty:(Licensee) and its licensors (including their licensors and suppliers) disclaim any warranties, express or implied, of quality, performance, merchantability, fitness for a particular purpose or non infringement. Some States, Territories and Countries do not allow certain warranty exclusions, so to that extent the above exclusion may not apply to you.
  • Page 418 Data provided to you hereunder. FCC Compliance Changes or modifications not approved by Ford could void user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits with the Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 419 Appendices Gracenote® End User License Agreement (EULA) This device contains software from Gracenote, Inc. of 2000 Powell Street Emeryville, California 94608 (“Gracenote”). The software from Gracenote (the “Gracenote Software”) enables this device to do disc and music file identification and obtain music-related information, including name, artist, track, and title information (“Gracenote Data”) from online servers (“Gracenote Servers”), and to perform other functions.
  • Page 420 Appendices THE GRACENOTE SOFTWARE, EACH ITEM OF GRACENOTE DATA AND THE GRACENOTE CONTENT ARE LICENSED TO YOU “AS IS.” NEITHER GRACENOTE MAKES ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE ACCURACY OF ANY GRACENOTE DATA FROM THE GRACENOTE SERVERS OR GRACENOTE CONTENT.
  • Page 421: Scheduled Maintenance

    Parts installed at your dealership carry a nationwide 24-month or unlimited miles (kilometers) parts and labor limited warranty. If you do not use Ford authorized parts they may not meet our specifications and depending on the part, it could affect emissions compliance.
  • Page 422 Ford Motor Company recommended additives and chemicals are listed in this book and in the Workshop Manual. Additional chemicals or additives not approved by Ford Motor Company are not recommended as part of normal maintenance. Please consult your warranty information.
  • Page 423 Scheduled Maintenance Owner Checks and Services Certain basic maintenance checks and inspections should be performed every month or at six month intervals. Check every month Engine oil level. Function of all interior and exterior lights. Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
  • Page 424 In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. Ford Motor Company recommends the following multi-point inspection be performed at every scheduled maintenance interval to help make sure your vehicle keeps running great.
  • Page 425 Scheduled Maintenance 2014 Econoline (eco) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 426: Normal Scheduled Maintenance And Log

    Scheduled Maintenance NORMAL SCHEDULED MAINTENANCE AND LOG Normal scheduled maintenance Every 7500 miles Change engine oil and filter. (12000 km) or six Rotate tires , inspect tire wear and measure months (whichever tread depth. comes first) Inspect wheels and related components for abnormal noise, wear, looseness or drag.
  • Page 427 Scheduled Maintenance Other maintenance items Every 30000 miles Replace engine air filter. (48000 km) Every 60000 miles Change automatic transmission fluid and filter (96000 km) on 5–speed transmission. Consult dealer for requirements. Replace front wheel bearing grease and grease seal if non-sealed bearings are used. Every 97500 miles Replace spark plugs.
  • Page 428 Scheduled Maintenance Maintenance Schedule Log EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS...
  • Page 429 Scheduled Maintenance EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE...
  • Page 430 Scheduled Maintenance EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE...
  • Page 431 Scheduled Maintenance SPECIAL OPERATING CONDITIONS If you operate your vehicle primarily in one of the more demanding conditions listed below, you need to have some items maintained more frequently. If you only occasionally operate your vehicle under these conditions, it is not necessary to perform the additional maintenance. For specific recommendations, see your dealership service advisor or technician.
  • Page 432 Scheduled Maintenance Extensive idling or low-speed driving for long distances as in heavy commercial use (such as delivery, taxi, patrol car or livery) Every 30000 miles Change automatic transmission fluid on 4–speed (48000 km) transmission. Replace front wheel bearing grease and grease seals if non-sealed bearings are used.
  • Page 433 Scheduled Maintenance Special Operating Condition Log EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#:...
  • Page 434 Scheduled Maintenance EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE...
  • Page 435 Normal vehicle axle maintenance: Rear axles and power take-off units with synthetic fluid and light-duty trucks equipped with Ford-design axles are lubricated for life; do not check or change fluid unless a leak is suspected, service is required or the assembly has been submerged in water.
  • Page 436: Engine Coolant Change Log

    Scheduled Maintenance ENGINE COOLANT CHANGE RECORD Initial change Six years or 105000 miles (168000 km) (whichever comes first) After initial change Every three years or 45000 miles (72000 km) Engine Coolant Change Log EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS...
  • Page 437: Index

    Index 911 Assist™ ......324 Antifreeze (see Engine coolant) ....200 Anti-lock brake system (see Brakes) ......130 ABS (see Brakes) .....130 Anti-theft system ......64 Accessing call history/phone arming the system ....64 book during active call .....313 AppLink™ .........331 Accessing the help screen ..385 Audio system Accessing the music in Single CD ......295–296...
  • Page 438 Creating a playlist .....381 lubricant specifications ..278 Cruise control ......142 parking ........131 shift interlock ......127 Customer Assistance ....173 trailer .......158–159 Ford Extended Service Plan ..........290 Getting roadside assistance ...173 Getting the service you need .........179 Capacities for refilling fluids ..278 Ordering additional owner’s CD ........295–296...
  • Page 439 Index Emergencies, roadside fuel pump shut-off ....175 jump-starting ......176 octane rating ....115, 276 running out of fuel ....115 quality ........114 Emergency Flashers ....175 running out of fuel ....115 safety information relating to Emission control system ..118 automotive fuels .....113 End user license agreement ..407 Fuel - flex fuel vehicle Engine ........276 (FFV) .........115...
  • Page 440 Index Inspection/maintenance (I/M) Locks autolock ........60 testing ........121 doors ..........59 Instrument panel Lubricant specifications ...278 cleaning ........233 cluster ........78 Lug nuts ........274 Jack ..........266 Map icons ........401 positioning .......266 Map mode ........400 storage ........266 Map updates ......404 Joining two calls Media Bluetooth menu options (multiparty/conference call) ..313 (adding, connecting, deleting,...
  • Page 441 Index Parts Rear window defroster ..92–93 (see Motorcraft® parts) ..284 Receiving a text message ..317 Phone Bluetooth menu options Recommendations for (adding, connecting, deleting, attaching safety restraints for turning on/off) ......321 children ........24 Phone redial ......315 Relays ........187–188 Playing music (by artist, album, genre, playlist, Remote entry system tracks, similar) ......339...
  • Page 442 Index Scheduled Maintenance Guide SYNC® customer support ..305 Normal Scheduled SYNC® Services ......329 Maintenance and Log .....425 System overview .......352 SD card ........386 Seats child safety seats ......24 front seats ......97, 99 Temperature control SecuriLock passive anti-theft (see Climate control) ...92–93 system ..........64 Text messaging ......316 Selecting your media source...
  • Page 443 Index Trailer Brake Ventilating your vehicle ...110 Controller-Integrated ....159 Voice commands in media Transmission ......122 mode ..........334 brake-shift interlock (BSI) ..127 Voice commands in phone fluid, checking and adding (automatic) ......205 mode ..........310 fluid, refill capacities ....278 Voice recognition ......357 lubricant specifications ..278 Troubleshooting ......405 Turn signal ........71...

This manual is also suitable for:

2014 econoline

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