Windows Recovery - Samsung Notebook User Manual

Troubleshooting
Windows recovery function
If the Recovery application is not supported by the computer,
recover system to factory default settings using the recovery
function of Windows.
Reinstalling Windows will erase all data saved on the
computer. Back up application and personal data to an
external storage device before reinstalling Windows.
1
Open the Charms and select the Settings charm → Change
PC settings → Update and recovery → Recovery.
2
Select Get Started under Remove everything and reinstall
Windows.
Select Get Started under Refresh your PC without affecting
your files to recover the computer while keeping photos,
videos, music files, and documents.
3
Follow the on-screen instructions to proceed with the
reinstallation.
After a recovery, on the Start screen, click
left edge, and select SW Update to install the necessary
Samsung applications.
Q&A
When experiencing problems with the computer, try these
solutions.
Windows
Where is the Shut down button?
Touch screen:
• O pen the Charms and select the Settings charm → Power →
Shut down.
• T ouch and hold the Start button, and then select Shut down
or sign out → Shut down.
Mouse:
• O pen the Charms and select the Settings charm → Power →
Shut down.
• R ight-click the Start button, and then click Shut down or sign
out → Shut down.
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