Review the connection instructions in your user's manual. Confirm that all cables are connected correctly and that the lV and all external devices are plugged in and operating

Review the connection instructions in your user's manual. Confirm that all cables are connected correctly and that the TV and all external devices are plugged in and operating

correctly.

2. Confirm you have selected the correct video source

Turn the lV on. Then, press the Source button on the remote and cycle slowly through the listed sources (lV, HDMI, Component, etc.) to see if you can get a good picture.

Turn the TV on. Then, press the Source button on the remote and cycle slowly through the listed sources

3. Reboot the TV and external device

Unplug the TV and external device, let them sit for two minutes, plug them back in, and then turn them on.

Unplug the lV and external device, let them sit for two minutes, plug them back in, and then turn them on.

4. Rerun Plug and Play

Press the Source button on remote to select lV mode and go to Menu ....... System ....... Plug & Play ....... Enter.

Press the Source button on remote to select TV mode and go to Menu -> System -> Plug & Play -> Enter.

Make sure you select Home Use on the Usage Mode screen. Also, select the correct Antenna source (Air, Cable, or Auto). Auto is used for both Air and Cable. If you selected Cable

or Auto, you must also select the correct cable system (STD, HRC, or IRC) for Digital Cable System and Analog Cable System. Most cable systems are STD.

5. Run Diagnostic Tests

Run a Picture Test or Sound Test on the lV. See your user's manual for details. (Menu ....... Support ....... Self Diagnosis)

Run a Picture Test or Sound Test on the TV. See your user's manual for details. (Menu -> Support -> Self Diagnosis)

Run Network Status Test. (Menu -> Network -> Network Status)

Run Network Status Test. (Menu ....... Network ....... Network Status)

Run Network Status Test. (Menu -> Network -> Network Status)

If the steps above do not

1. Refer to TV's user manual.

Refer to TV's user manual.

2. Refer to Troubleshooting Tips found on TV

Refer to Troubleshooting Tips found on TV

3. Visit Samsung.com

Visit Samsung.com

Visit us

www.samsung.com/spstv and view the 'How-to videos' and Troubleshooting Tips.

Visit us

www.samsung.com/spstv and view the 'How-to videos' and Troubleshooting Tips.

For Canada, visit http://www.samsung.com/spstvcanada

Run "SPSTV Apps" on TV's Smart Hub feature (if available on your model).

Run "SPSlV Apps" on lV's Smart Hub feature (if available on your model).

4. Upgrade

Download and install the latest TV firmware. You can download the latest firmware from Samsung.com/support. Also, you can download from your TV if it is connected to the

Download and install the latest lV firmware. You can download the latest firmware from Samsung.com/support. Also, you can download from your lV if it is connected to the

Download and install the latest TV firmware. You can download the latest firmware from Samsung.com/support. Also, you can download from your TV if it is connected to the

internet (Menu-> Support -> Software Upgrade -> By Online)

internet (Menu....... Support ....... Software Upgrade ....... By Online)

internet (Menu-> Support -> Software Upgrade -> By Online)

After the installation, you will have to reset your video and audio settings.

5. Contact

Call us at 1-800-SAMSUNG (1-800-726-7864) for assistance.

lease follow these steps:

r~olve

e!~?-..se

your p'roblem,

(Menu....... Support ....... Self-Diagnosis ....... Troubleshooting ).

(Menu-> Support -> Self-Diagnosis -> Troubleshooting ).