Samsung 8000 8+ series User Manual page 343

Issues
Sound Problem
There is no sound or
the sound is too low at
maximum volume.
The picture is good but
there is no sound.
◀
Solutions and Explanations
First, perform the Sound Test to determine if your TV audio is operating
properly.
•
Go to MENU - Support
If the audio is OK, the sound problem may caused by the source or signal.
•
Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc.)
connected to your TV.
•
Set the Speaker Select
•
If you are using an external device, check the device's audio output option.
(Ex. You may need to change your cable box's audio option to HDMI if you
have the box connected to your TV using an HDMI cable.)
•
If you are using a DVI to HDMI cable, a separate audio cable is required.
•
If your TV has a headphone jack, make sure there is nothing plugged into it.
•
Reboot the connected device by disconnecting, and then reconnecting
device's power cable.
English
- Self Diagnosis - Sound
option to TV Speaker in the
Test)
Sound menu.
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