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Access Email and Data Services on Internationally on CDMA
Networks
If data service is available on a CDMA network, then you only need to set the phone to CDMA, you will
not need to select the specific carrier. Selecting a specific carrier is only necessary for providers on the
GSM network. If your phone has automatically selected a GSM network while traveling, then you will
need to set the phone to CDMA to access CDMA data services. (See
sprint.com/sww
for a list of services available in each country.
International Roaming Status Messages
You may receive status messages under certain conditions. Before contacting Sprint Worldwide
Customer Support, note the message, numeric code, and the conditions under which it appeared. The
following table lists and describes the status messages.
Status Messages
Number Not in Service
User Not Available
User Not Authorized
Please Try Later
Service Restricted
Service Not Available
Emergency Calls Only
System Busy. Try Later
Service Conflict
Please Try Again
Sprint Worldwide Wireless Service
Message Description
The number that you entered is not valid.
The phone that you called is either busy, out-of-range, or
turned off. Please try again later.
The phone that you called is either busy, out-of-range, or
turned off. Please try again later.
This service is temporarily not available. Please try again later.
Service may not be activated properly. Please contact Sprint
Customer Service to report the issue for resolution.
This feature is not available on the current network.
Either the service is not activated properly or the current
network is available for emergency calling only. Adjust your
network settings to check for other available networks. If
service is still not available after adjusting the settings, contact
Sprint Customer Service to report the issue for resolution.
The system is experiencing heavy traffic. Please try again later.
This service cannot be enabled because an incompatible
service has already been turned on.
An error occurred. Note the error code and try again.
Set Network Mode
Options.) Visit
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