Additional Information; Troubleshooting - RCA Professional series Owner's Manual

Additional Information

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is
something wrong with this component, check the points below. Sometimes the trouble may lie in
another component. Investigate the other components and electrical appliances being used. If the
trouble cannot be resolved by following the the suggested remedies below, take the unit to your
nearest local RadioShack store.
This receiver has been manufactured to the specifications of RadioShack and is covered by a
limited warranty from RadioShack. If your receiver is not operating as it should, take it to your local
RadioShack store or call 1-800-THE-SHACK for assistance.
The power does not turn ON.
• Connect the power plug to the wall outlet.
• Disconnect the power plug from the outlet, and
insert again.
• Make sure there are no loose strands of speaker wire
touching the rear panel. This could cause the receiver
to shut off automatically.
The unit does not respond when the buttons are
pressed.
No sound is output when a function is selected.
• Make sure the component is connected correctly
(refer to pages 6 to 11).
• If MUTING is on, press
control to turn it off.
• Adjust
MASTER VOLUME
• If MONITOR is on, press the
turn it off.
• If no speakers are selected, press
select the speakers you connected.
No image is output when a function is selected.
• Make sure the component is connected correctly
(refer to pages 6 to 11).
• Press the correct function button.
Considerable noise in radio broadcasts.
• Tune in the correct frequency.
• Connect the antenna (refer to page 9).
• Route RF and digital cables away from the
antenna terminals and wires.
• Fully extend the FM wire antenna, position for best
reception, and secure to a wall.
• Connect an outdoor FM antenna (refer to page 9).
• Adjust the direction and position for best reception.
• Connect an additional internal or external AM
antenna (refer to page 9).
• Turn off the equipment causing the noise or move it
away from the receiver.
• Place the antenna farther away from the equipment
causing the noise.
Broadcast stations cannot be selected automatically.
• Connect an outdoor antenna (refer to page 9).
No sound from surround or center speakers.
• Refer to "SPEAKERS setting mode" on pages 13 to 16
to check the speaker settings.
34
on the remote
MUTING
.
button to
MONITOR
to
SPEAKERS
• Refer to "Setting the Volume Level of Each Channel"
on page 17 to check the speaker levels.
• Connect the speakers (refer to page 10).
Sound is produced from other components, but not
from LD or DVD player.
• Set SIGNAL SELECT to "DIGITAL" or "ANALOG"
according to the type of connections made. (refer to
page 23).
• Set the digital input settings correctly (refer to page
17).
• Make digital connections (refer to page 6) and set
SIGNAL SELECT to "DIGITAL" (refer to page 23).
• Refer to the instruction manual supplied with the
DVD player.
No sound is output or a noise is output when
software with DTS is played back.
• Set the digital volume level of the player to full, or to
the neutral position.
When a search is performed by a DTS compatible
CD player during playback, noise is output.
• This is not a malfunction, but be sure to turn the
volume down to prevent the output of loud noise
from your speakers.
Cannot be remote controlled.
• Replace the batteries (refer to page 4).
• Operate within 23 feet ( 7 m), 30° of the remote
sensor on the front panel (refer to page 4).
• Remove the obstacle or operate from another
position.
• Avoid exposing the remote sensor on the front panel
to direct light.
The display is dark or off.
• Press on the remote control repeatedly
FL DIMMER
to return to the default.
If the unit does not operate normally due to external
effects such as static electricity, disconnect the
power plug from the outlet and insert again to
return to normal operating conditions.