Kenwood KDC-X598 Instruction Manual page 21

Symptom
"CH LOCKED"
"CHAN UNSUB"
"CH UNAVAIL"
"CHECK ANTENNA"
"CHECK TUNER"
"NO SIGNAL"
"SUBSCRIPTION
UPDATED – PRESS
ENTER TO CONTINUE."
"WRONG CODE"
No Bluetooth device is • Search from the Bluetooth device again.
detected. • Reset the unit. ( 3)
Pairing cannot be • Make sure you have entered the same PIN code to both the
made.
• Delete pairing information from both the unit and the
"DEVICE FULL" appears.
Echo or noise occurs. • Adjust the microphone unit's position. ( 12)
• Check the [ECHO CANCEL] setting. ( 13)
Phone sound quality • Reduce the distance between the unit and the Bluetooth
is poor.
• Move the car to a place where you can get a better signal
JS_KWD_KDC_X598_KWK0_001B_EN.indd 21
Remedy
The selected channel is locked. Enter the correct pass code
to unlock. ( 11)
The selected channel is unsubscribed.
Call 1-866-635-2349 or 1-877-438-9677 to subscribe.
The selected channel is unavailable.
Check the antenna and its connection are in good
condition.
Make sure the SiriusXM Vehicle Tuner is connected to the
unit.
Make sure the antenna is mounted outside the vehicle.
Your subscription is updated. Press the volume knob to
continue.
Make sure you have entered the correct pass code. ( 11)
unit and Bluetooth device.
Bluetooth device, then perform pairing again. ( 12)
The number of registered devices has reached its limit.
Retry after deleting an unnecessary device. ( 15,
DEVICE DELETE)
device.
reception.
Symptom Remedy
• Voice calling method is • Use voice calling method in a more quiet environment.
not successful. • Reduce the distance from the microphone when you
• "N/A VOICE TAG" speak the name.
appears. • Make sure the same voice as the registered voice tag is
used.
"NOT SUPPORT" The connected phone does not support Voice
appears. Recognition feature.
• "NO ENTRY" appears. There is no registered device connected/found via
• "NO PAIR" appears. Bluetooth.
"ERROR" appears. Try the operation again. If "ERROR" appears again, check
if the device supports the function you have tried.
"NO INFO" appears. Bluetooth device cannot get the contact information.
Sound is being • Reduce the distance between the unit and the Bluetooth
interrupted or skipped audio player.
during playback of a • Turn off, then turn on the unit and try to connect again.
Bluetooth audio player. • Other Bluetooth devices might be trying to connect to
the unit.
The connected • Check whether the connected Bluetooth audio player
Bluetooth audio player supports Audio/Video Remote Control Profile (AVRCP).
cannot be controlled. (Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
• "HF ERROR XX" Reset the unit and try the operation again. If this does
appears. not solve the problem, consult your nearest service
• "BT ERROR" appears. center.
TROUBLESHOOTING
ENGLISH | 21
16/12/2013 10:15:41 AM