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13. WARRANTY
SERVICE
Owner
Satisfaction
Your satisfaction
and goodwill
are important
to your dealer and to us. All Honda
warranty
details are explained
in the Distributor's
Limited Warranty.
Normally,
any problems
concerning
the product
will be handled
by your dealer's service
department.
If you have a warranty
problem that has not been handled to your
satisfaction,
we suggest
you take the following
action:
Discuss your problem with a member of the dealership
management.
Often
complaints
can be quickly
resolved at that level. If the problem has already
been
reviewed
with
the Service
Manager,
contact
the owner
of the
dealership
or the General
Manager.
If your problem
still has not been resolved
to your satisfaction,
contact the
Power Equipment
Division
of American
Honda
Motor Co., Inc.
American
Honda
Motor Co., Inc.
Power Equipment
Division
P.O. Box 100021
Duluth,
Georgia
30136-9421
Telephone:
(404) 497-6400
We will need the following
information
in order to assist you:
-
Your name, address,
and telephone
number
-
Product
model and serial number
(see page 8)
-
Date of purchase
-
Dealer name and address
-
Nature of problem
After reviewing
all the facts involved,
you will be advised
of what action can
be taken. Please bear in mind that your problem
will likely be resolved
at the
dealership,
using the dealer's facilities,
equipment,
and personnel,
so it is very
important
that your initial
contact
be with
the dealer.
Your purchase
of a Honda product
is greatly
appreciated
by both your dealer
and American
Honda
Motor
Co., Inc. We want
to assist you in every way
possible
to assure your complete
satisfaction
with
your purchase.
57
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