Troubleshooting Liteboard - InFocus IN3914 User Manual

Troubleshooting LiteBoard

For the most up-to-date information, visit our support site at www.infocus.com/
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• If the wand doesn't work at all, or it works intermittently, try one of these
solutions:
- Press to Move may be enabled; try holding down one of the wand's buttons
while moving the wand.
- Press the tip, left or right button on the wand to turn it on.
- If the wand's blue Link light never blinks, then the wand's battery is fully dis-
charged; connect the wand to the USB power adapter or your computer.
- Make sure the wand is not pointing at a shadow and make sure its tip is not in
a shadow.
- If the room is brightly lit, reduce the room illumination.
- If you're trying to use the computer's mouse at the same time as the wand,
point the wand away from the screen while using the mouse.
- If someone else is using a different wand with the same projector, they must
stop using it before you can use another wand.
- Change the Link Channel value in the LiteBoard Wand menu.
- Reset the wand: push the end of a paper clip into the reset opening on the
underside of the wand.
• If accurate clicking is difficult, try one of these solutions:
- Hold the wand steadier when clicking.
- Use the wand right up against the screen so it's easier to avoid unexpected
movements.
- Change the Motion value in the LiteBoard Wand menu.
• If it is difficult to draw or move freely because the wand wants to move in
straight lines or draw extra lines, try changing the Motion value in the
LiteBoard Wand menu.
• If the mouse pointer is in the wrong place on the screen, or the mouse pointer's
movement is restricted to only part of the screen, try one of these solutions:
- Make sure your projector is displaying the computer's screen and not some
other source (such as DVD, VCR, etc.). To change the source, press the Source
button on the projector or its remote.
- Make sure the projector is displaying the same image as the computer's main
or built-in monitor (don't extend your desktop onto multiple monitors). To cor-
rect this:
On Windows XP: Open the Display control panel, click Settings, click the dis-
play that represents the projector, then un-check "Extend my Windows desk-
top...".
On Windows Vista: Right-click on the desktop, choose Personalize..., click
Display Settings, click the display that represents the projector, then un-check
"Extend the desktop..."
On Macintosh: Select System Preferences from the Apple Menu, then select
Displays. Click Arrangement, and check "Mirror Displays."
• If the battery light does not turn on when the wand is being charged, try one of
the following:
- Make sure a USB cable is connected between the wand and either the USB
power adapter, or a USB port on your computer.
- If the wand is connected to the USB power adapter, make sure the adapter is
plugged in to a live electrical outlet. If the wand is connected to your computer,
make sure the computer is powered on.
- If the wand still won't charge, contact InFocus support at www.infocus.com/
support.
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