Troubleshooting Guide; Heating System; Electrical System; Water System - Dimension One Spas Aquatic Fitness System Owner's Manual

Aquatic fitness system
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Troubleshooting Guide

Heating System

Symptom
Does not heat
Too hot
Flashing temperature of 34°F or
134°F appears on the display

Electrical System

Symptom
Will not turn on – in any mode
Turns on by itself
Light will not turn on
Pump shuts down unexpectedly while
in use
3 flashing lights appear on the Control
Panel

Water System

Symptom
Pulsating jets
No Jet Action, or action is poor
The water is cloudy or has a smell
26
Dimension One Spas - Aquatic Fitness System - Owner's Manual
Problem
1.
Temperature setting is too low
2.
Dirty filter
3.
Flow switch out of adjustment
1.
Temperature setting is to high
2.
High limit tripped
Possible temperature sensor failure
Problem
No power
Normal automatic daily power filtration,
or anti-freeze cycle
Burned out bulb
1.
Automatic timer has shut pump off
2.
Motor over-heated and automatic
protective device has shut down
pump(s)
Possible sensor errors
Problem
Water level too low
1.
HydroTherapy Jets closed
2.
Diverter Valve turned
3.
Dirty Filter
4.
Air lock
5.
Gate valve closed
The water has a chemical imbalance or
lack of filtration.
Corrective Action
1.
Turn up the thermostat
2.
Clean filter
3.
Call for service
1.
Turn down the thermostat
2.
Call for service
Call for service
Corrective Action
Check circuit breaker and/or GFCI
No action required
Replace bulb
1.
Push JETS button to start another
cycle. If desired reprogram
automatic pump timer for a longer
duration.
2.
If pump(s) will not restart when
JETS pad is pushed, call for
service
1.
Check water level
2.
Clean filter
If problem persists:
1.
Turn off power
2.
Restart the system
If problem persists:
Call for service
Corrective Action
Fill with water to approximately 6 inches
below the top edge of the pool/spa
1.
Open Jets
2.
Turn the Diverter Valve clockwise
or counter clockwise
3.
Clean Filter
4.
Loosen pump union to allow air to
escape
5.
Open gate valve
1.
Check TA/pH
2.
Test and adjust
3.
Change Water if necessary

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