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68
Technical Support
If you need help installing your drive, consult your dealer. Dealers are familiar with their unique system configu-
rations and can help you with system conflicts and other technical issues. If you need additional help, you can
talk to a Seagate technical support specialist. Before calling, note your system configuration and drive model
number (ST####).
SeaTDD™ (+1-405-936-1687) is a telecommunications device for the deaf (TDD). You can send questions or
comments 24 hours daily and exchange messages with a technical support specialist from 8:00
12:15
.
. and 1:30
.
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Customer Service (CSO)
Warranty Service
Seagate offers worldwide customer support for Seagate drives. Seagate direct OEM, Distribution and System
Integrator customers should contact their Seagate service center representative for warranty information.
Other customers should contact their place of purchase.
Authorized Service Centers
If you live outside the US, you can contact an Authorized Service Center for service.
USA/Canada/Latin America Support Services
Presales Support
Call Center
Disc:
Tape:
Server Appliance:
Technical Support (SeaFONE)
1-800-SEAGATE or +1-405-936-1234 (for specific product phone number)
FAX: Disc: +1-405-936-1685; Tape and Server Appliance: +1-405-936-1683
SeaFAX
SeaTDD
SeaBOARD
Warranty Service
Call Center
USA
Mexico and Latin America
Canada
Memofix*
Adtech*
Brazil
MA Informatica*
*Authorized Service Centers
. to 6:00
.
. (central time) Monday through Friday.
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Toll-free
1-877-271-3285
1-800-626-6637
1-800-732-4283
1-800-SEAGATE
+1-405-936-1687
Disc: +1-405-936-1600; Tape: +1-405-936-1630
Toll-free
1-800-468-3472
—
1-800-636-6349
1-800-624-9857
—
Cheetah 73 Product Manual, Rev. D
Direct dial
+405-936-1210
+1-714-641-2500
+1-405-936-1234
Direct dial
+1-405-949-7758
+1-405-949-7758
+1-905-660-4936 or
+1-905-812-8099 or
+55-21-516-6649
FAX
+1-405-936-1683
+1-714-641-2410
+1-405-936-1683
FAX / Internet
+1-405-949-6740
+1-405-949-6738
+1-905-660-4951
http://www.memofix.com
+1-905-812-7807
http://www.adtech1.com
+55-21-223-3156
e-mail: sgt_cso@gbl.com.br
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