Samsung 4G LTE User Manual
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Samsung 4G LTE User Manual

Mobile hotspot pro
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Samsung LTE Mobile HotSpot PRO
L T E
M O B I L E
H O T S P O T
User Manual
Please read this manual before operating your
device and keep it for future reference.

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Summary of Contents for Samsung 4G LTE

  • Page 1 Samsung LTE Mobile HotSpot PRO L T E M O B I L E H O T S P O T User Manual Please read this manual before operating your device and keep it for future reference.

  • Page 2: Intellectual Property

    Intellectual Property All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions.
  • Page 3 THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
  • Page 4 Internet Address: http://www.samsung.com © 2013 Samsung Telecommunications America, LLC. Samsung is a registered trademark of Samsung Electronics Co., Ltd. Do you have questions about your Samsung Mobile Device? For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at: www.samsung.com/us/support microSD™...

  • Page 5: Table Of Contents

    Table of Contents Section 1: Getting Started ......3 Installing the USB drivers for various OS types ......20 Understanding this User Manual .
  • Page 6 Samsung Mobile Products and Recycling ..49 Section 7: Configuring Your Device ..37 UL Certified Travel Charger ....50 Mobile HotSpot Configuration Page ..37 Display / Touch-Screen .

  • Page 7: Section 1: Getting Started

    Section 1: Getting Started Understanding this User Manual Note: Instructions in this manual are based on default settings, The sections of this manual is laid out to assist your with and may vary from your device, depending on the setup and follow the UI features of your device. software version on your device, and any changes to the A robust index for features begins on page 71.

  • Page 8: Setting Up Your Device

    Special Text Text Conventions Throughout this manual, you’ll find text that is set apart from This manual provides condensed information about how to the rest. These are intended to point out important use your device. To make this possible, the following text information, share quick methods for activating features, to conventions are used to represent often-used steps: define terms, and more.
  • Page 9 With the battery removed, carefully slide the microSIM card into the SIM card slot until it “clicks” into place with the label side facing up. Release Latch Important! The 4G LTE microSIM Card MUST remain in the device when in use. Getting Started...

  • Page 10: Installing The Battery

    1. Remove the battery and cover (page 7). Your device is powered by a rechargeable, standard Li-Ion 2. Carefully slide the 4G LTE SIM card out of the SIM card battery. A Wall/USB Charger (Charging Head and USB cable) socket.

  • Page 11: Replacing The Back Cover

    Replacing the Back Cover 1. Insert the battery as shown, making sure to align the gold contacts (1). 1. Position the battery cover over the battery 2. Press down gently to secure the battery (2). compartment (1). Removing the Battery 2.

  • Page 12: Charging The Battery

    Charging the Battery Note: Verify that the battery is installed prior to connecting the Your device is powered by a rechargeable Li-ion battery. A wall charger. If both the wall charger is connected and wall charger, which is used for charging the battery, is the battery is not installed, the device can power cycle included with your device.

  • Page 13: Installing The Optional Microsd Memory Card

    Installing the Optional microSD Warning! While the device is charging, if the screen does not Memory Card function due to an unstable power supply unplug the USB power adapter from the power outlet or unplug Note: The installation of an optional microSD card can provide the USB cable from the device.
  • Page 14 2. Pull the cable all the way round the unit (3) and then 3. Slide the memory card into the card slot until it “clicks” carefully remove the other USB connector from its into place. slot (4). This action exposes the internal microSD card slot.

  • Page 15: Turning Your Device On And Off

    Turning Your Device On and Off 4. Replace the USB cable firmly into its corresponding slot Turning Your Device On (1). Press and hold (Power) to turn the device on. connector mini USB connector 5. Pull the cable around the side of the device (2) and Turning Your Device Off carefully re-insert the mini USB connector back into its With the device on, press and hold...

  • Page 16: Factory Reset Of Your Device

    Factory Reset of Your Device Resetting your device restores all factory defaults. You may need to reset your device if you cannot connect device(s) to your Wi-Fi HotSpot or can not regain access to the Web portal. 1. Locate the Power and WPS keys along the top of the device.

  • Page 17: Section 2: Understanding Your Device

    The following list outlines a few of the time, and displays notifications about incoming features included in your device. messages, and other action • Delivers data speeds faster than the current 3G network technology by using 4G LTE ® • Wi-Fi Capability •...

  • Page 18: Side Views

    2. Display shows all the information needed to operate 1. Power key ends switches the phone off and on. your device, such as the number of wirelessly 2. WPS key allows you to pair with devices currently using connected devices, number of received messages a WPS connection.

  • Page 19: On-Screen Indicators

    Displays your current battery charge level. Icon Displays when your device is communicating shown is fully charged. with the 4G LTE network. Displays your battery is currently charging. Displays when Wi-Fi is active and indicates the number of externally connected devices.

  • Page 20: Section 3: Connecting Your Device

    Section 3: Connecting Your Device Before You Begin a Connection With your new Wi-Fi HotSpot and your computer, a wireless Internet connection can always be at your fingertips. Press and hold (Power) to turn the device on. System Requirements The following should occur once your device turns on: If you choose to connect with an external device via a direct •...

  • Page 21: Initial Connection To Your Device

    Initial Connection to Your Device Note: The default password is also the last 8-digits of the 1. Locate the internal sticker that provides both the SSID device 15-digit IMEI. and Password information for access to the device’s For example: If the IMEI number is “123456789012345”, portal.

  • Page 22: Configuring Your Hotspot

    Changing your Wi-Fi Access Password Note: The default connection state for the HotSpot is secured. This password is different from the administrator password Use the Web portal to configure the various settings. that provides access to the Web portal. The Wi-Fi password Configuring Your HotSpot is used by external devices to gain a connection to the HotSpot.

  • Page 23: Preparing Your Hotspot For File Access

    Preparing your HotSpot for File Access Assigning Data Limits 1. Access the Web portal and select Network. Note: You can select MTP or USB Tethering only when USB is 2. Tap the Data Limits checkbox to enable the feature. connecting to the computer. 3.

  • Page 24: Installing The Usb Drivers For Various

    Installing the USB drivers for various Installation of the Escape Driver OS types ® 1. With the HotSpot not yet connected, locate the Mac version of the Samsung USB Driver for Mobile Phones There two separate types of drivers required for connection (Escape) found on product page @ www.samsung.com.

  • Page 25: Connecting Your Computer To The Hotspot

    Connecting your Computer to the Installation of the RNDIS windows USB Driver HotSpot via USB 1. With the HotSpot not yet connected, locate the ® WIndows version of the Samsung USB Driver for This method can be used to provide USB Tethering to your Mobile Phones (RNDIS) found on product page @ computer.

  • Page 26: Factory Reset Via The Web Portal

    2. Pull the cable all the way round the unit (3) and then 4. Locate the USB port on your target device and firmly carefully remove the other USB connector from its insert the HotSpot’s USB plug. slot (4). 5. Open your computer’s local file browsing application and locate the connected HotSpot that appears connected as an external drive.

  • Page 27: Using The Battery Pack Feature

    Using the Battery Pack Feature 3. Confirm the external device is charging. Charging an external device via the USB port: The HotSpot can also be used to charge external devices via either the mini USB connector or via the USB port. 1.

  • Page 28: Section 4: Home Page

    Section 4: Home Page • After accessing the Web portal, the default screen in the Data Sent: For the current Internet connection, the amount of Home page. This page provides overall system information. data sent to your Wireless Provider’s network. •...

  • Page 29: Usb Connection

    Visit My T-Mobile My HotSpot Connection • • My T-Mobile: This button allows you to quickly access your IP Address: Internet Protocol address assigned to your Mobile account information via the current Browser. HotSpot. • • Community: This button provides ready-access to the online Security: The current Wi-Fi security protocol used by the HotSpot.

  • Page 30: Connected Devices

    Connected Devices • Set Data Limit: Allows you to set a data limit for connection and usage by the external device. This action limits how much data This area provides information about those connected can be used by the external device. Enable the Set Data Limit devices.

  • Page 31: Section 5: Network Page

    Section 5: Network Page Network Your HotSpot provides a wireless Local Area Network (LAN) that can share access to the 4G or 3G data network. You can Your Wi-Fi HotSpot is preconfigured to use private IP use your Wi-Fi HotSpot’s Network pages to configure your addresses on the WAN side, and to act as a DHCP server.

  • Page 32: Dhcp Server

    DHCP Server • DHCP Lease Time (in hour): Enter a value to assign a minimum amount of time (in hours) for which the DHCP server will retain When enabled, the DHCP (Dynamic Host Configuration the IP Address that will be allocated to a particular device. Protocol) server allows your Mobile HotSpot to acquire DHCP Server Buttons network configuration settings from your Wireless Provider’s...

  • Page 33: Wi-Fi Configuration

    Wi-Fi Configuration • Broadcast Channel: Click or touch Auto for the HotSpot to automatically choose the best available channel. Click or touch Wi-Fi is a branded standard for wireless connecting the drop down menu to select a specific channel. Make this electronic devices.

  • Page 34: Section 6: Securing Your Device

    Section 6: Securing Your Device SIM PIN Tab This section outlines how to enable security features for your Wi-Fi HotSpot. You can use your Wi-Fi HotSpot’s Security tabs Prevent another user from using your microSIM card to make to configure your device’s security options. unauthorized use of your data plan or access information Security Tabs stored on your card by protecting the information with a PIN...

  • Page 35: Mac Filtering Tab

    • To change your PIN code: Enable MAC Filtering: Click or touch the checkbox to enable 1. Access the Web portal and select Security SIM PIN MAC Address Filtering. tab. When the featured is enabled only Trusted Clients can connect. If the MAC address is in the Trusted Client MAC Address List, 2.

  • Page 36: Port Filtering Tab

    Port Filtering Tab Caution! Before enabling MAC Filtering, add the MAC address Port Filtering blocks outgoing Internet traffic. When enabled, of your own PC or tablet to the Trusted Client list. only traffic from selected applications can access the Otherwise, the HotSpot will disconnect from your Internet.

  • Page 37: Allowed Applications

    Allowed Applications • HTTP (Hypertext Transfer Protocol): is the data transfer protocol used on the Web. Enable those applications you wish to give access to the Internet while the Port Filtering feature is enabled. All other • HTTPS (Hypertext Transfer Protocol over TLS/SSL): is a secured applications will be blocked.

  • Page 38: Custom Applications

    Custom Applications Port Filtering Buttons • Apply: When this button is activated, all settings (enabled, name, Define your own Allowed Applications. Define and enable additional applications. port settings) for all applications are saved to this device. • Application Name: Enter a name for the application you are •...

  • Page 39: Port Forwarding Panel

    Port Forwarding Panel Port Forwarding Applications A number of common server applications are listed. To use Port Forwarding allows incoming traffic (from the Internet) to any of these applications, follow this procedure: be forwarded to a particular PC or device on your local WLAN.
  • Page 40 8. When no longer needed, the application should be disabled on this screen by unchecking its checkbox, and saving this change with the Apply button. Leaving applications enabled unnecessarily creates a security risk. Note: Some wireless networks do not provide you with an Internet IP address, but an IP address on their own network.

  • Page 41: Section 7: Configuring Your Device

    Section 7: Configuring Your Device Settings Tab Your HotSpot provides access to support and configuration options. You can use your Wi-Fi HotSpot’s Configuration tabs LTE Network to configure your device. Caution! Unchecking this Mobile data feature will prevent Configuration Tabs wirelessly connected devices from receiving any data access to the Web.

  • Page 42: Software Update Tab

    APN Buttons • Data roaming: If enabled, allows your device to connect to your • service provider’s partner networks and access data services Edit: Select to edit a current entry. when you are out of your service providers area of coverage. •...

  • Page 43: Dlna Tab

    DLNA Tab DLNA Buttons • Apply: Select to save changes made to the list. This tab provides you with the ability to designate your • Reset: Select to discard changes made to the list. HotSpot or a DLNA-compliant device that can share stored Tools Tab information with other compliant devices.

  • Page 44: Power Management

    Admin Password Buttons Power Management Buttons • • Apply: Select to save changes. Apply: Select to update the settings and apply them. • • Reset: Select to discard changes made. Reset: Select to revert the settings to their previous values. Power Management Umounting SD Card Once enabled, the HotSpot will disconnect from the data...

  • Page 45: Factory Reset Via Web Portal

    Factory Reset via Web Portal System The System log feature is used for troubleshooting purposes Use Factory reset function to return your device to its factory and allows you to download the log as a single file. defaults. This setting erases all data, configuration, and passwords from the device.

  • Page 46: Section 8: Messaging On Your Device

    Section 8: Messaging on Your Device Replying to an existing Message This page provides access to your current text message Inbox. These messages (SMS text only) can be selected, 1. Select a message from the left Inbox list. updated, and replied to. 2.
  • Page 47 Create and Send a Message Deleting an Existing Message 1. Select a message from the left Inbox list and select Important! Message notifications are displayed on the main Delete. screen and can only be viewed and replied to via a 2.

  • Page 48: Section 9: Troubleshooting

    Section 9: Troubleshooting This section covers common technical support questions and I can’t connect to the Wireless HotSpot using the provided solutions. password. Technical Support • Underneath the back cover is the device’s default SSID (wireless network name) and the default password. This password is used If you experience any issues with your device, visit us at the to connect your Wi-Fi enabled device to the HotSpot.
  • Page 49 How do I reset the device back to Factory Default via the The device is on but I have no Internet connectivity? Hardware? The Hibernate mode is used for power management and by • Press and hold Power and WPS keys for 5 seconds to display an default is turned on.

  • Page 50: Section 10: Health And Safety Information

    Section 10: Health and Safety Information Specific Absorption Rate (SAR) This device is capable of operating in Wi-Fi™ mode in the Certification Information 2.4 and 5 GHz bands. The FCC requires that devices operating within 5.15-5.25 GHz may only be used indoors, Your wireless device is a radio transmitter and receiver.
  • Page 51 expressed in units of watts per kilogram (W/kg). The FCC with an accessory that contains no metal and that positions requires wireless devices to comply with a safety limit of 1.6 the wireless mobile device a minimum of 1.0 cm from the watts per kilogram (1.6 W/kg).

  • Page 52: Fcc Part 15 Information To User

    instructions on the website and it should provide values for However, there is no guarantee that interference will not typical or maximum SAR for a particular device. Additional occur in a particular installation. If this equipment does SAR information can also be obtained at cause harmful interference to radio or television reception, http://www.fcc.gov/encyclopedia/specific-absorption-rate-sar- which can be determined by turning the equipment off and...

  • Page 53: Fcc Radio Frequency Emission

    Samsung Mobile Products and In 1991-92, the Institute of Electrical and Electronics Recycling Engineers (IEEE) and the American National Standards Institute (ANSI) joined in updating ANSI’s 1982 standard for Samsung cares for the environment and encourages its safety levels with respect to human exposure to RF signals. customers to recycle Samsung wireless mobile devices and More than 120 scientists, engineers and physicians from genuine Samsung accessories.

  • Page 54: Ul Certified Travel Charger

    Follow local regulations regarding disposal of Samsung-branded wireless mobile devices and batteries wireless mobile devices and batteries will be accepted at these locations for no fee. Consumers may also recycle their used wireless mobile Dispose of your wireless mobile device and batteries in device or batteries at many retail or carrier-provided accordance with local regulations.

  • Page 55: Display / Touch-Screen

    non-metallic stylus. Using excessive force or a FOR CONNECTION TO A SUPPLY NOT IN NORTH metallic object when pressing on the AMERICA, USE AN ATTACHMENT PLUG ADAPTOR touch-screen may damage the tempered glass OF THE PROPER CONFIGURATION FOR THE surface and void the warranty. For more POWER OUTLET.
  • Page 56 • • Do not let the wireless mobile device or battery come in Avoid dropping the wireless mobile device. Dropping the contact with liquids. Liquids can get into the wireless mobile wireless mobile device or the battery, especially on a hard device’s circuits, leading to corrosion.

  • Page 57: Care And Maintenance

    Care and Maintenance WARNING! Use of a non-Samsung-approved battery or charger may Your device is a product of superior design and present a risk of fire, explosion, leakage, or other hazard. craftsmanship and should be treated with care. The Samsung's warranty does not cover damage to the wireless suggestions below will help you fulfill any warranty mobile device caused by non-Samsung-approved batteries obligations and allow you to enjoy this product for many...

  • Page 58: Operating Environment

    Microwaves interference or danger. When connecting the wireless mobile device or any accessory to another device, read its user's Do not try to dry your wireless mobile device in a guide for detailed safety instructions. Do not connect microwave oven. Doing so may cause a fire or explosion. incompatible products.

  • Page 59: Potentially Explosive Environments

    Implantable Medical Devices Other Medical Devices A minimum separation of six (6) inches should be maintained If you use any other personal medical devices, consult the between a handheld wireless mobile device and an manufacturer of your device to determine if it is adequately implantable medical device, such as a pacemaker or shielded from external RF energy.

  • Page 60: Restricting Children's Access To Your Wireless Mobile Device

    Restricting Children's Access to Your or fire resulting in bodily injury or even death. Users are Wireless Mobile Device advised to switch the mobile device off while at a refueling point (service station). Your wireless mobile device is not a toy. Do not allow Users are reminded of the need to observe restrictions on the children to play with it because they could hurt themselves use of radio equipment in fuel depots (fuel storage and...

  • Page 61: Other Important Safety Information

    • Although your device is quite sturdy, it is a complex piece of Switch your device off before boarding an aircraft. The use of equipment and can be broken. Avoid dropping, hitting, wireless devices in aircraft is illegal and may be dangerous to the bending, or sitting on it.

  • Page 62: Section 11: Warranty Information

    Section 11: Warranty Information Standard Limited Warranty This Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse, abnormal use, abnormal What is covered and for how long? conditions, improper storage, exposure to liquid, moisture, SAMSUNG TELECOMMUNICATIONS AMERICA, LLC dampness, sand or dirt, neglect, or unusual physical, (“SAMSUNG”) warrants that SAMSUNG’s Mobile Hotspot electrical or electromechanical stress;...
  • Page 63 or transmission, or viruses or other software problems remainder of the original Limited Warranty on the original introduced into the Product; or (j) Product used or purchased Product or for ninety (90) days, whichever is longer. All outside the United States. This Limited Warranty covers replaced Products, parts, components, boards and batteries only if battery capacity falls below 80% of rated equipment shall become the property of SAMSUNG.
  • Page 64 What are the limits on SAMSUNG’s liability? OR SUITABILITY OF ANY THIRD-PARTY SOFTWARE OR EQUIPMENT USED IN CONJUNCTION WITH THE PRODUCT, OR THIS LIMITED WARRANTY SETS OUT THE FULL EXTENT OF THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR SAMSUNG’S RESPONSIBILITIES, AND THE EXCLUSIVE EQUIPMENT WITH THE PRODUCT, WHETHER SUCH REMEDY REGARDING THE PRODUCTS.
  • Page 65 What is the procedure for resolving disputes? For any arbitration in which your total damage claims, exclusive of attorney fees and expert witness fees, are ALL DISPUTES WITH SAMSUNG ARISING IN ANY WAY FROM $5,000.00 or less (“Small Claim”), the arbitrator may, if you THIS LIMITED WARRANTY OR THE SALE, CONDITION OR prevail, award your reasonable attorney fees, expert witness PERFORMANCE OF THE PRODUCTS SHALL BE RESOLVED...
  • Page 66 You may opt out of this dispute resolution procedure by Severability providing notice to SAMSUNG no later than 30 calendar days If any portion of this Limited Warranty is held to be illegal or from the date of the first consumer purchaser’s purchase of the unenforceable, such partial illegality or unenforceability shall Product.

  • Page 67: End User License Agreement For Software

    Samsung Telecommunications America, LLC This device requires the use of preloaded software in its 1301 E. Lookout Drive normal operation. BY USING THE DEVICE OR ITS PRELOADED Richardson, Texas 75082 SOFTWARE, YOU ACCEPT THE TERMS OF THIS EULA. IF YOU DO NOT ACCEPT THESE TERMS, DO NOT USE THE DEVICE OR Phone: 1-800-SAMSUNG THE SOFTWARE.
  • Page 68 2. RESERVATION OF RIGHTS AND OWNERSHIP. Samsung services or technologies to you and will not disclose this reserves all rights not expressly granted to you in this EULA. information in a form that personally identifies you. At all The Software is protected by copyright and other intellectual times your information will be treated in accordance with property laws and treaties.
  • Page 69 While the Update will be generally available, in some limited network, which may result in additional charges depending circumstances, the Software updates will only be offered by on your payment plan. In addition, your enjoyment of some your network carrier, and such Software updates will be features of the Software may be affected by the suitability governed by your contractual relationship with your network and performance of your device hardware or data access.
  • Page 70 terms and conditions of this EULA. Upon termination of this SAMSUNG OR ITS AFFILIATES SHALL BE DEEMED TO ALTER EULA, you must cease all use of the Software and destroy all THIS DISCLAIMER BY SAMSUNG OF WARRANTY REGARDING copies, full or partial, of the Software. THE SOFTWARE, OR TO CREATE ANY WARRANTY OF ANY SORT FROM SAMSUNG.
  • Page 71 responsible or liable, directly or indirectly, for any damage or membership registration (“Samsung Account”), and your loss, including but not limited to any damage to the mobile rights and obligations will be set forth in separate Samsung device or loss of data, caused or alleged to be caused by, or Account terms and conditions and privacy policies.
  • Page 72 THE FOREGOING, SAMSUNG ELECTRONIC CO.'S TOTAL 15. APPLICABLE LAW. This EULA is governed by the laws of LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, CAUSES OF the jurisdiction where you are a resident or, if a resident of ACTION, INCLUDING BUT NOT LIMITED TO THOSE BASED ON the United States, by the laws of the state of Texas, without CONTRACT, TORT, OR OTHERWISE, ARISING OUT OF YOUR regard to its conflict of law provisions.
  • Page 73 action. The arbitration shall be conducted before a single exclusive of attorney fees and expert witness fees, exceed arbitrator, whose award may not exceed, in form or amount, $5,000.00 ("Large Claim") shall be determined according to the relief allowed by the applicable law. The arbitration shall AAA rules.
  • Page 74 removable). Alternatively, you may opt out by calling 1-888-987-4357 no later than 30 calendar days from the date of the first consumer purchaser's purchase of the device and providing the same information. These are the only two forms of notice that will be effective to opt out of this dispute resolution procedure.

  • Page 75: Index

    Index Data Roaming 38 Data Usage 24 Administration Password Care and Maintenance 53 Device Changing 39 Charging battery 8 Factory Reset 12 Administrator Password Configuration On and Off 11 Changing 18 Wi-Fi 29 Set Up 4 APN 38 Configuration Page 37 DHCP Server 28 DLNA 39 Display / Touch-Screen 51...
  • Page 76 Health and Safety Information 46 Initial Connection 17 Network 27 Hibernate 40 Network Page 27 Hibernation Data Limit 28 Troubleshooting 45 DHCP Server 28 System 41 Home Page 24 Network 27 LTE Network 37 Connected Devices 26 Wi-Fi Configuration 29 Data Usage 24 MAC Drivers My HotSpot Connection 25...
  • Page 77 Security Page 30 Understanding Your Device Set Data Limit 26 Features 13 Set Time Limit 26 Front View 13 Settings 37 Side Views 14 Sharing Media 9 USB Connection 25 USB Drivers Micro 3 Escape 20 see also mciroSIM 5 RNDIS WIndows 21 Software Update 38 USB Port...

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