QUORION QTOUCH 15 User Manual

QUORION QTOUCH 15 User Manual

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Summary of Contents for QUORION QTOUCH 15

  • Page 1 User Manual...
  • Page 2 Dear valued customer! On behalf of our proud company we wish to welcome you to the QUORION family of fine business machines. We sincerely hope you will appreciate the many benefits of being associated with a distinguished product name that represents both quality and commitment to customer satisfaction.
  • Page 3: Table Of Contents

    Index 1. General Information ................. 5 1.1 Technical Data ........................5 1.2 Components of QTouch 15 ....................6 1.3 Interfaces ..........................6 1.4 Operating modes ........................7 1.5 Names of Keys and Their Function ..................8 2. Getting Started ..................10 3.
  • Page 4 8. Reports ....................24 8.1 System Reports ........................25 8.2 User Reports........................25 8.3 Electronic Journal ....................... 26 8.3.1 Text Format ........................26 8.3.2 Binary Format ......................... 27 9. Programming ..................27 9.1 Programming of Date and Time ..................27 9.2 Easy Programming ......................
  • Page 5: General Information

    1. General Information 1.1 Technical Data 500 MHz VIA Eden CPU, passive cooling 512 MB DDR2 SDRAM 533 MHz (upgradable to 1 GB) VIA S3 Unichrome Pro integrated graphics with 64 MB shared memory 1 GB IDE Flash Module (for Linux installations, upgradable to HDD 160 GB) Case cooling with 2 temperature controlled fans (“super silent”) Standard human interface: 15“...
  • Page 6: Components Of Qtouch 15

    Main switch 1.3 Interfaces The QTouch 15 include many different interfaces to connect several external devices. Beside the well-known serial RS232-interfaces the QTouch 15 also supports modern PC interfaces like USB or Ethernet. So it has ports for typical cash register peripheral devices such as kitchen printer, scanner, display, card reader, modem as well as new powerful interfaces for fast data transmission and easy networking.
  • Page 7: Operating Modes

    1.4 Operating modes The operating modes control the operation of your system. There are 5 different modes for various functions. You switch between corresponding modes with the touch key at the upper right side of the touch screen, alternating R – X – Z – M – P. Mode Display Function...
  • Page 8: Names Of Keys And Their Function

    1.5 Names of Keys and Their Function Key label Key name Key function Numeric Keys - used for entering numbers Receipt Feed - advances the receipt paper REC EI P T Journal Feed - advances the journal paper JO URN AL Clear CLEAR - clears incorrect entries and stops the error alarm...
  • Page 9 Key Label Key Name Key Function - calculates sub total Sub Total TOTAL - prints out receipt copy if no receipt opened Cash Payment CASH - used to tender payments in cash Check Check Payment - used to tender payments in check Card Payment - used to tender payments in card Card...
  • Page 10: Getting Started

    As long as the key is attached, you are logged into the system. If you remove the key, you will automatically log out. The QTouch 15 is blocked until a clerk signs in again.
  • Page 11: Register A Department

    3.2 Register a Department Department keys may be used either to enter free prices or to select PLU’s from a list. If you press a department key without entry, you will see a list with all PLU’s which are linked to that department.
  • Page 12: Create A Plu During The Sale

    Press the “Sub total” key to confirm or the “Clear” key to exit the prompt. Once confirmed the QTouch 15 will ask you for the price. Upon entry of the price, press the “Sub total” key again to confirm. Then enter the department to which the PLU is linked and press Subtotal to confirm.
  • Page 13: Multiplication/Division

    3.6 Multiplication/Division Instead of pressing the same item repeatedly, you may use the “Multiplication” key. First, enter the quantity to be CUSTOMER LOGO rung up, followed by the “Multiplication” key and then the item. 5 Department 1 17,50 3 PLU 25 3,00 Depending on the programming, the “Multiplication”...
  • Page 14: Holding A Sale

    It is recommended to press the “Subtotal” key before tendering, to have the possibility to check the subtotal and to enter the tendered amount. The QTouch 15 will then automatically calculate the change owed to the customer.
  • Page 15: Tendering In Foreign Currency

    3.9 Tendering in Foreign Currency In addition to the local currency the QTouch 15 can operate with different foreign currencies, which are saved separately in the reports. Just press the “FCE” key instead of Subtotal to convert the total amount in a pre-programmed foreign currency. On the...
  • Page 16: Corrections

    4. Corrections 4.1 Clearing of Inputs and Error Messages To erase an incorrect entry not yet registered, and to clear any error messages just press the “Clear” key. CLEAR 4.2 Error correction The “Error Correct” key (EC) is used to clear the last item CUSTOMER LOGO immediately.
  • Page 17: Refund

    4.4 Refund A refund is used to return previously sold items. The PLU’s CUSTOMER LOGO CUSTOMER LOGO will be added to the stock and the money is returned to the customer. The turnover in the reports will be corrected. REFUND REFUND -1 PLU 1 -1 PLU 1...
  • Page 18: Transaction Cancel

    4.6 Transaction Cancel The “Transaction cancel” is used to void a complete receipt before it is finalized with a payment. Simply press the key “Transaction cancel” to automatically void all items from the current receipt. 4.7 Tender Correction With the function “Tender Correction” you may change any amount from one payment media to another.
  • Page 19: Amount Discount/Surcharge

    5.2 Amount Discount/Surcharge Similarly, it is possible to use amount rebates. The only difference is that no percentages are calculated but rather CUSTOMER LOGO total amounts such as coupons are subtracted/added. 1 PLU 1 10,00 Enter the amount directly after the item or the subtotal and 1 PLU 2 5,00 press the “(-)”...
  • Page 20: Using Shift Levels

    It is also possible to block the shift for either PLU’s or departments. 6.2 Price Shift The QTouch 15 allows for more than one sales price for each PLU. This is a useful function for special occasions, such as Happy Hour or item promotions. You may program an automatic price shift based on a time period or manually change the price shift via key entry.
  • Page 21: Keyboard Levels

    6.4 Keyboard Levels Keyboard levels are used to change the complete programming of the keyboard. As a result it is not only possible to change PLU- and department keys, but all functions. It is therefore very easy to activate time- or season-dependant actions and functions without re-programming the POS. Depending on the programming, the keyboard level will be reset automatically after an item, a transaction, or not at all.
  • Page 22: Print The Invoice

    7.2 Print the Invoice To invoice a table you must re-open it first. All ordered items and the subtotal will be displayed. Now press the key CUSTOMER LOGO “Print Invoice”. INVOICE You may choose to finish the table immediately by Table # payment or receive a proforma invoice.
  • Page 23: Splitting A Balance

    7.4 Splitting a Balance The function “Table Split” is used to create more than one invoice from the same table. This may be necessary if the guests of one table wish to pay separately, for example. To split a table, first open it and press the key “Table split”.
  • Page 24: Modifiers And Condiments

    CURSOR 8. Reports The QTouch 15 offer a wide range of reports to collect and monitor your sales data. All functions of the system have their own report memory in four periods. They can be checked separately as system reports or combined as free programmable user reports. The report memory of each function does not only contain the total sum, but also information about clerks and time periods.
  • Page 25: System Reports

    8.1 System Reports Each function of the has its own system report, which is permanent in the software. Depending on the configuration, this report can contain different information such as customer count, quantity, and amount. If you press the key “SYS” in mode X or Z you will receive a list of all available system reports. Now, you can select one report with the cursor keys and confirm by pressing “SYS”...
  • Page 26: Electronic Journal

    8.3 Electronic Journal The Electronic journal will log all operations of the by storing a copy of each receipt printout. Depending on the programming you can do this either in binary or in ASCII text format. If you press the key “ENTER” in mode X or Z you will receive a list of all available user reports. Scrolling to the end of the list, you will find the entry “Electronic journal”.
  • Page 27: Binary Format

    If you have questions referring to programming, please ask your local QUORION dealer. He will gladly help you. The following illustrations merely described how to set date and time and how to program minor article modifications such as price- or stock-changes during the day.
  • Page 28: Easy Programming

    Example: Change price of PLU 5 to 2.00 EUR: total total 9.3 Program Version and Test Routines The QTouch 15 have a set of test routines built-in to check certain hardware components and receive information --------------------------- about the installed drivers and software version.
  • Page 29: Training Mode

    10. Training Mode The training mode is used to test all functions of the QTouch 15 without adding the turnover to the reports. The report memory will not be changed and all counters remain constant. Please note that in this mode all receipts will be automatically marked as „Training”.
  • Page 30: Wake Up From Standby Modus

    Touch 11.5 Service and Maintenance The QTouch 15 do not contain any components, which can be serviced or repaired by the user. Please have all maintenance performed by a qualified QUORION dealer. Unauthorized manipulations may lead to a loss of warranty.
  • Page 31: Appendix A

    Appendix A Special BIOS settings for QUORiON QTouch 15 (500 MHz VIA Eden) Standard CMOS Features Date current date Time current time Drive A None Halt On All, But Keyboard Advanced BIOS Features Hard Disk Boot Priority 1. TRANSCEND First Boot Device...

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