Toshiba X870 User Manual
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X870

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Summary of Contents for Toshiba X870

  • Page 1 User's Manual X870...
  • Page 2: Table Of Contents

    Specifications ..................3-16 Chapter 4 Operating Basics The Keyboard ..................4-1 Using the Fingerprint Sensor ............... 4-4 Optical disc drives ................4-10 TOSHIBA VIDEO PLAYER ..............4-17 TOSHIBA Blu-ray Disc Player ............4-19 NVIDIA® 3D VISION™ ................. 4-21 User's Manual...
  • Page 3 Special features ..................5-4 TOSHIBA Password utility ..............5-6 TOSHIBA System Settings ..............5-8 TOSHIBA Media Player by sMedio TrueLink+ ........5-16 TOSHIBA PC Health Monitor .............. 5-17 Using the Hard Disk Drive (HDD) Protection ........5-18 System Recovery ................5-20 Ordering Recovery Discs from TOSHIBA* ........
  • Page 4 User's Manual...
  • Page 5: Chapter 1 Toshiba Legal, Regulatory And Safety

    TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2012 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
  • Page 6: Regulatory Information

    Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
  • Page 7: Fcc Conditions

    Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s External RGB monitor port, Universal Serial Bus (USB...
  • Page 8: Working Environment

    EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 9 Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 10: Following Information Is Only For Turkey

    The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.
  • Page 11: Video Standard Notice

    For more detailed information about recycling of this product, please visit our website (http://www.toshiba- india.com) or contact call center (1800-200-8674). These symbols may not stick depending on the country and region where you purchased.
  • Page 12 ------------------------ /*===================================================== Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 13 ---------------------------------- /* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to.
  • Page 14: Energy Star Program

    ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer...
  • Page 15: Disposing Of The Computer And The Computer's Batteries

    1. Panasonic Precision Devices Co., Ltd. DVD SuperMulti Blu-ray™ Combo drive Blu-ray™ Writer drive Panasonic Precision Devices Co., Ltd. 1080 Takano Nagomi-machi Tamana-Gun Kumamoto, Japan 2. TOSHIBA SAMSUNG STORAGE TECHNOLOGY DVD SuperMulti Blu-ray™ Combo drive Blu-ray™ Writer drive User's Manual 1-11...
  • Page 16: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer.
  • Page 17 Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode). In this condition, observe the following: Never cover your computer or AC adaptor with any object.
  • Page 18: Information For Wireless Devices

    Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.
  • Page 19: Bluetooth Wireless Technology Interoperability

    If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support.global.toshiba.com, if you have any questions about using Wireless LAN or Bluetooth Card from TOSHIBA. In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm Your Bluetooth product is not compatible with devices using Bluetooth Version 1.0B specifications...
  • Page 20: Radio Regulatory Information

    In some situations or environments, the use of Wireless products may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include: Using the Wireless products equipment on board of airplanes, or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful.
  • Page 21 Restrictions for Use of 5150-5350MHz Frequencies in Europe Italy: For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply. Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas,...
  • Page 22 Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas, and on board aircraft. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight.
  • Page 23 In the usual operating configuration, the distance between the antenna and the user should not be less than 20cm. Please refer to the computer user’s manual for the details regarding antenna location. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population;...
  • Page 24 If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.
  • Page 25: Device Authorization

    Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Telecommunications Business Law of Japan. ® ® Intel Centrino Wireless-N 2200 Wireless LAN The Name of the radio equipment: 2200BNHMW DSP Research, Inc.
  • Page 26: Legal Footnotes

    (41°F to 86°F) or >25°C (77°F) at high altitude (all temperature references are approximate and may vary depending on the specific computer model - please refer to your computer documentation or visit the TOSHIBA website at www.pcsupport.toshiba.com for details). CPU performance may also vary from specifications due to design configuration.
  • Page 27 For optimum performance, use your computer product only under recommended conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information.
  • Page 28: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.
  • Page 29: Messages

    electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed will be lower than the theoretical maximum speed. Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. Messages Messages are used in this manual to bring important information to your attention.
  • Page 30: Chapter 2 Getting Started

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
  • Page 31: Using Your Product For The First Time

    Click Tap the Touch Pad or click the left Touch Pad control button once. Left click the mouse once. Tap the touch screen once (only for touch screen models). Right-click Click the right Touch Pad control button once. Right click the mouse once. Press and hold on the touch screen (only for touch screen models).
  • Page 32: Connecting The Ac Adaptor

    DC power and reduces the voltage supplied to this computer. Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 33 When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in the User’s Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched.
  • Page 34: Opening The Display

    Opening the display The display panel can be opened to a wide range of angles for optimal viewing. While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity.
  • Page 35: Turning On The Power

    Turning on the power This section describes how to turn on the power - the Power indicator will then indicate the status. Please refer to the Monitoring of power condition section for more information. After you turn on the power for the first time, do not turn it off until you have set up the operating system.
  • Page 36: Turning Off The Power

    Turning off the power The power can be turned off in one of the following modes, either Shut Down Mode, Sleep Mode or Hibernation Mode. Shut Down Mode When you turn off the power in Shut Down Mode, no data will be saved and the computer will boot to the operating system's main screen the next time it is turned on.
  • Page 37: Sleep Mode

    Please note that keyboard keys can only be used if the Wake- up on Keyboard option is enabled within the TOSHIBA System Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.
  • Page 38: Hibernation Mode

    Benefits of Sleep Mode The Sleep Mode feature provides the following benefits: Restores the previous working environment more rapidly than does the Hibernation Mode feature. Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature.
  • Page 39: Starting Hibernation Mode

    Do not install or remove a memory module while the computer is in Hibernation Mode. Data will be lost. Do not switch to Hibernation Mode while transferring data to external media, such as USB devices, memory media or other external memory devices.
  • Page 40 Data save in Hibernation Mode When you turn off the power in Hibernation Mode, the computer will take a moment to save the current data in memory to the Hard Disk Drive. After you turn off the computer, and the content of memory has been saved to the Hard Disk Drive, turn off the power to any peripheral devices.
  • Page 41: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section.
  • Page 42: Left Side

    DC IN/Battery The DC IN/Battery indicator shows the condition indicator of the DC IN and the battery's charge - white indicates the battery is fully charged while the power is being correctly supplied from the AC power adaptor. Please refer to the Monitoring of power condition section for more information on this feature.
  • Page 43: Right Side

    LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) or Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). Refer to Operating Basics, for details.
  • Page 44 Figure 3-3 The right side of the computer 1. Headphone jack 5. HDMI out port 2. Microphone jack 6. External RGB monitor port 3. Universal Serial Bus (USB 3.0) port 7. Cooling vents 4. Universal Serial Bus (USB 3.0) port 8.
  • Page 45: Back

    External RGB monitor This port provides 15-pin, analog RGB port. port Please refer to Appendix A for information on external RGB monitor port pin assignment. This port allows you to connect an external RGB monitor to the computer. Cooling vents The cooling vents help the processor to avoid overheating.
  • Page 46: Underside

    Underside The following figure shows the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage. Figure 3-5 The underside of the computer 1. Battery lock 3. Memory module slot 2.
  • Page 47: Front With The Display Open

    Front with the display open This section shows the computer with the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. Figure 3-6 The front of the computer with the display panel open 1.
  • Page 48 3D stereo webcam (1.0Mx2) without Auto Macro support (with Microphone) Please note that the secondary camera of the 3D camera can only be working with Toshiba Web Camera Application when 3D mode is enabled. Do not point the web camera directly at the sun.
  • Page 49 TOSHIBA eco button or 3D button. TOSHIBA eco button Press this button to launch the TOSHIBA eco Utility. TOSHIBA eco Utility can be used ® only in Windows 8. The button glows green when eco mode is on.
  • Page 50: 3D Vision Glass

    Keyboard The internal keyboard provides the dedicated numeric keys, dedicated cursor control keys, keys. Refer to the The Keyboard section for details. Fingerprint Sensor This sensor enables you to enroll and recognize a fingerprint. For detailed information on Fingerprint Sensor, refer to the Using the Fingerprint Sensor section for details.
  • Page 51 Figure 3-7 3D Vision glass 1. IR receiver 4. USB connection 2. ON button 5. Nose piece 3. Indicator light IR receiver Do not block this side of your glasses. It must be in-line-of-sight with the IR emitter. ON button Press to turn glasses on.
  • Page 52: Internal Hardware Components

    The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Desktop -> Desktop Assist(in taskbar) -> Support & Recovery -> PC Diagnostic Tool.
  • Page 53 Video RAM The memory in a computer's graphics adaptor, used to store the image displayed on a bitmap display. The amount of Video RAM available is dependent on the computer's system memory. Desktop -> Desktop Assist(in taskbar) -> Control Panel -> Appearance and Personalization ->...
  • Page 54: Monitoring Of Power Condition

    overrides will be used automatically each time the specified programs are launched. Please use the default setting for NVIDIA Optimus technology. If the program does not run normally after the setting has been changed, please restore the program to the default setting. If the program does not run normally, please restore the Preferred graphics processor to the default setting.
  • Page 55 Power on Power off (no operation) AC adaptor Battery fully • Operates • No charge connected charged • No charge • LED: red • LED: red Battery partially • Operates • Quick charge charged or no • Charge • LED: amber charge •...
  • Page 56: Specifications

    If the battery pack becomes too hot while it is being charged, the charge will stop and the DC IN/Battery indicator will go out. When the battery pack's temperature falls to a normal range, charging will resume - this process will occur regardless of whether the computer's power is on or off. Power indicator Check the Power indicator to determine the power status of the computer - the following indicator conditions should be noted:...
  • Page 57: Power Requirements

    Operating -60 to 3,000 meters Non-operating -60 to 10,000 meters maximum Power Requirements AC adaptor 100-240V AC 50 or 60 Hz (cycles per second) Computer 19V DC External RGB monitor port pin assignment Signal Name Description Red Video Signal Green Video Signal Blue Video Signal Reserved Reserved...
  • Page 58: Ac Power Cord And Connectors

    I/O (O): Output from computer AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm...
  • Page 59 United Kingdom UL approved BS approved Australia Europe Approved by the appropriate AS approved agency Canada China CSA approved CCC approved User's Manual 3-19...
  • Page 60: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer.
  • Page 61: Function Key

    Sleep Mode. You can configure the Function Keys Mode by selecting the "Special function mode" or "Standard F1-F12 mode". Please refer to the TOSHIBA System Settings section. Function keys let you enable or disable certain features of the computer.
  • Page 62: Windows Special Keys

    Some functions will show the toast notification at the edges of the screen. Those toast notifications are disabled at factory default. you can enable them in the TOSHIBA Function Key application. To access it, click Desktop -> Desktop Assist(in taskbar) -> Tools &...
  • Page 63: Using The Fingerprint Sensor

    Using the numeric keypad, type the ASCII code of the character you require. Release ALT - the ASCII character will appear on the display screen. Using the Fingerprint Sensor This product has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints.
  • Page 64: Points To Note About The Fingerprint Sensor

    Avoid swiping with your finger stiff or pressed too hard onto the sensor, and take care to ensure that the center of the fingerprint is touching the sensor before swiping. Either of these conditions may cause fingerprint reading to fail. Check the center of the fingerprint whorl before swiping and then ensure this is swiped along the center line of the sensor.
  • Page 65: Fingerprint Utility Limitations

    TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error-free, or that it will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software.
  • Page 66 Therefore, if you give the computer to someone else, or dispose of it in any way, the following process is recommended to delete your fingerprint information: Delete the fingerprint data for the currently logged in user In the TOSHIBA Fingerprint Utility main menu, select Fingerprint Enroll. User's Manual...
  • Page 67: Windows Logon Via Fingerprint Authentication

    "Do you want to quit?" is displayed. Click OK. It will be returned to the TOSHIBA Fingerprint Utility main menu. Delete all users fingerprints In the TOSHIBA Fingerprint Utility main menu, click Run as administrator. User Account Control window is displayed. Click Yes.
  • Page 68 Password (and, if applicable, the HDD/SSD Password) and the Windows Logon Password. How to Enable Fingerprint Pre-Boot authentication and Single Sign-On feature It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint Utility prior to enabling and configuring the Pre-Boot authentication and User's Manual...
  • Page 69: Optical Disc Drives

    Single Sign-On feature. You should check that your fingerprint is enrolled before configuring the settings. Logon as Administrator (means a user has administrator privileges). In the TOSHIBA Fingerprint Utility main menu, click Run As Administrator. User Account Control window is displayed. Click Yes.
  • Page 70: Using Optical Disc Drives

    Blu-ray™ Writer drive BDXL™ In addition to the above formats, Blu-ray™ Writer drive BDXL™ supports BD-R TL, BD-R QL and BD-RE TL. Some types and formats of DVD-R DL and DVD+R DL discs may be unreadable. Using optical disc drives The full-size drive provides high-performance execution of disc based programs.
  • Page 71: Removing Discs

    Lay the disc, label side up, in the disc tray. Figure 4-7 Inserting a disc 1. Laser lens When the disc tray is fully opened, the edge of the computer will cover the disc tray slightly. Therefore, you will need to turn the disc at an angle when you place it in the disc tray.
  • Page 72: Writable Discs

    To pop the disc tray partially open, press the eject button. Gently pull the disc tray out until it is fully opened. When the disc tray pops open slightly, wait a moment to make sure the disc has stopped spinning before pulling the disc tray fully open. The disc extends slightly over the sides of the disc tray so you can grasp it.
  • Page 73: Important Message

    - this may cause you to either lose data or incur other damage to the drive or media. Disclaimer TOSHIBA does not bear responsibility for the following: Damage to any disc that may be caused by writing or rewriting with this product.
  • Page 74: Before Writing Or Rewriting

    Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. CD-R: TAIYO YUDEN CO., Ltd.
  • Page 75: When Writing Or Rewriting

    DVD+RW: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media) DVD-RAM: (DVD Super Multi drive only) DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1 or Version 2.2 Panasonic Corporation (for 3x and 5x speed media) Hitachi Maxell, Ltd. (for 3x and 5x speed media) BD-R: Panasonic Corporation BD-R DL:...
  • Page 76: Toshiba Video Player

    Keep mobile phones and other wireless communication devices away from the computer. TOSHIBA VIDEO PLAYER Please be aware of the following limitations when you use the TOSHIBA VIDEO PLAYER: Notes on use This software can only be used on Windows 8.
  • Page 77 Do not lock the computer using the Windows logo ( ) + L keys when running the TOSHIBA VIDEO PLAYER. The TOSHIBA VIDEO PLAYER does not have a parental control function. In order to protect copyrights, the Windows Print Screen function is disabled when TOSHIBA VIDEO PLAYER is running.
  • Page 78: Toshiba Blu-Ray Disc Player

    TOSHIBA VIDEO PLAYER features and instructions are explained in details in TOSHIBA VIDEO PLAYER Manual. Use the following procedure to open TOSHIBA VIDEO PLAYER Manual. Press the F1 key when TOSHIBA VIDEO PLAYER is launched and click the Help button. TOSHIBA Blu-ray Disc Player Please be aware of the following limitations when you use TOSHIBA Blu- ray Disc Player.
  • Page 79 When you purchase Blu-ray™ Video, make sure it matches your drive, otherwise it will not play properly. To playback video on an external display or TV using TOSHIBA Blu- ray Disc Player, use output devices like external displays or TV that have HDCP supported HDMI port.
  • Page 80: Nvidia® 3D Vision

    TOSHIBA Blu-ray Disc Player features and instructions are explained in details in TOSHIBA Blu-ray Disc Player Manual. Use the following procedure to open TOSHIBA Blu-ray Disc Player Manual. Press the F1 key when TOSHIBA Blu-ray Disc Player is launched and click the Help button. NVIDIA ®...
  • Page 81 3D Vision can work with internal LCD or external 3D devices connected via an HDMI output only. When you connect external display that doesn't support 3D, please disable 3D Vision. Some of the games will not work with stereoscopic 3D mode even if 3D Vision is enabled.
  • Page 82: 3D Playback On An External 3D Device

    Verify your ability to view stereoscopic 3D content. Now that we know your hardware can interpret stereoscopic 3D content, we need to make sure you can. Inability to see the Medical Test image in stereoscopic 3D may be due to: - Adjustments needed for improved stereoscopic 3D viewing.
  • Page 83 2D home video and other 2D contents you created, in 3D according to your personal preferences. The TOSHIBA VIDEO PLAYER is set by default in the 2D format. By pressing the 2Dto3D conversion function button, you decide to activate the 2Dto3D conversion function and therefore decide to watch your 2D content in 3D.
  • Page 84 Only Side-by-Side and Interleave 3D video formats are supported for playback of 3D video content. Notes on 3D Playback for TOSHIBA Blu-ray Disc Player The 3D playback function can playback 3D video content, and your 2D home video content and other 2D content created by you (DVD or video file) in 3D using real-time 2Dto3D conversion.
  • Page 85 The picture generated by 2Dto3D conversion function is not the same as a picture produced for 3D playback use. The 2Dto3D conversion function simply uses TOSHIBA's original algorithm to apply pseudo 3D effect to the 2D content. The Player is set by default in the 2D format. By pressing the 2Dto3D...
  • Page 86 The 3D effect differs between individuals. Please refrain from or stop viewing and check your equipment settings, if you can see doubly- substituted video images or cannot feel the 3D stereoscopic effect when watching 3D video images. Still, if you cannot see correctly, please refrain from or stop viewing.
  • Page 87: Wireless Communications

    When you want to play game with 3D mode, please set the resolution and refresh rates at the game side. To watch 3D video at TOSHIBA Blu-ray Disc Player, the following operation is required before playing contents. Click Desktop -> Desktop Assist(in taskbar) -> Control Panel ->...
  • Page 88: Wireless Lan

    Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields. Interference from a microwave oven or other source can disrupt Wi-Fi or Bluetooth operation. Turn all wireless functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device.
  • Page 89: Card Specifications

    TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications...
  • Page 90: Lan

    The range of the wireless signal is related to the transmit rate of the wireless communication. Communications at lower transmit range may travel larger distances. The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high-density materials.
  • Page 91: Lan Cable Types

    Do not install or remove a memory module while Wake-up on LAN is enabled. The Wake-up on LAN function consumes power even when the system is off. Leave the AC adaptor connected while using this feature. The Link speed (10/100/1000 megabits per second) changes automatically depending on the network conditions (connected device, cable or noise and so on).
  • Page 92: Battery

    Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place. Figure 4-9 Connecting the LAN cable 1. LAN jack 2. LAN cable Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection.
  • Page 93: Care And Use Of The Battery Pack

    TOSHIBA as replacements. The computer's RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of the battery as required by local ordinances or regulations.
  • Page 94: Charging Time

    Use only the computer connected to an AC power source or optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger.
  • Page 95: Monitoring Battery Capacity

    Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power. Charge the battery until the DC IN/Battery indicator glows red. Repeat these steps two or three times until the battery recovers normal capacity.
  • Page 96: Extending Battery Life

    The environmental temperature - operating time decreases at low temperatures. Whether you enable Sleep and Charge function. The condition of the battery terminals - you should always ensure the terminals stay clean by wiping them with a clean dry cloth before installing the battery pack.
  • Page 97: Replacing The Battery Pack

    Replacing the battery pack Please be aware that the battery pack is classified as a consumable item. The operating life of the battery pack will gradually reduce through repeated charging and discharging, and will need to be replaced when it reaches the end of its operating life.
  • Page 98: Additional Memory Module

    When installing or removing a memory module, you must ensure that you do not touch any other internal areas of the computer. Use only memory modules approved by TOSHIBA. User's Manual 4-39...
  • Page 99: Installing A Memory Module

    Do not try to install or remove a memory module under the following conditions. a. The computer is turned on. b. The computer was shut down in either Sleep or Hibernation Mode. c. Wake-up on LAN is enabled. d. The wireless communication function is on. e.
  • Page 100 Slide your fingernail or a thin object under the cover and lift it off. Figure 4-12 Removing the memory module cover 1. Memory module cover 2. Screw Product appearance depends on the model you purchased. User's Manual 4-41...
  • Page 101 Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place. Figure 4-13 Seating the memory module 1.
  • Page 102: Removing A Memory Module

    Seat the memory module cover in place and secure it with the screw. Take care to ensure that the memory module cover is firmly closed. Figure 4-14 Seating the memory module cover 1. Memory module cover 2. Screw Product appearance depends on the model you purchased. Install the battery pack - refer to Replacing the battery pack section, if...
  • Page 103: Peripheral Devices

    Grasp the module by its edges and remove it from the computer. If you use the computer for a long time, the memory modules and the circuits locating close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them. Or you will get burnt if you touch any of them.
  • Page 104: Memory Media

    Please note that an adaptor is required to use miniSD/microSD Card. Please note that not all memory media have been tested and verified to work correctly. Therefore, it is not possible to guarantee that all memory media will operate properly. The slot does not support Magic Gate functions.
  • Page 105: Media Care

    SDXC 64GB Memory media format New media cards are formatted according to specific standards. If you wish to reformat a media card, be sure to do so with a device that uses media cards. Formatting a memory media card Memory media cards are sold already formatted in conformity to specific standards.
  • Page 106: Inserting A Memory Media

    Set the write-protect switch to the lock position, if you do not want to record data. Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the steps as detailed below: Turn the memory media so that the contacts (metal areas) are face down.
  • Page 107: External Monitor

    Do not remove the memory media while the computer is in Sleep or Hibernation Mode. The computer could become unstable or data in the memory media could be lost. Do not remove only the miniSD/microSD Card while leaving the adaptor in the Memory media slot. External monitor An external analog monitor can be connected to the External RGB monitor port on the computer.
  • Page 108: Hdmi Device

    HDMI Device An HDMI display device can be connected to the HDMI out port on the computer. To connect the HDMI display device, follow the steps as detailed below: As the port operation of all HDMI (High-Definition Multimedia Interface) display devices have not been confirmed, some HDMI display devices may not function properly.
  • Page 109: Settings For Display Video On Hdmi

    TV can be used to operate some of the computer functions. Using REGZA Link (PC Control) Toshiba notebooks with REGZA Link (PC Control) include a Toshiba utility dedicated to take advantage of its capabilities which can allow you to: User's Manual...
  • Page 110: Optional Toshiba Accessories

    You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use. For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: User's Manual 4-51...
  • Page 111: Sound System And Video Mode

    DDR3-1333/1600 memory modules can easily be installed in the computer. The available option memory depends on TOSHIBA authorization. Universal AC Adaptor If you frequently use your computer at more than one site, it may be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to always carry the adaptor with you.
  • Page 112: Realtek Hd Audio Manager

    To access the utility, Click Desktop -> Desktop Assist(in taskbar) -> Media & Entertainment -> SRS Premium Sound HD/SRS Premium Sound 3D. Your computer may be preinstalled with SRS Premium Sound HD or SRS Premium Sound 3D depending on the model you purchased. For more information, please refer to the help file.
  • Page 113: Computer Handling

    If you are running some applications (for example a 3D application or video playback and so on), you may see some disturbance, flickering or frame dropping on your screen. If that occurs, adjust the resolution of display, lowering it until the screen is displayed properly.
  • Page 114: Heat Dispersal

    Be careful not to subject the computer to impact or shock - a failure to follow this instruction could result in damage to computer, computer failure or loss of data. Never transport your computer with any cards installed - this may cause damage to either the computer and/or the card resulting in product failure.
  • Page 115: Chapter 5 Utilities And Advanced Usage

    For details on TOSHIBA PC Diagnostic Tool, see the help file TOSHIBA Password This utility allows you to set a password in order utility to restrict access to the computer.
  • Page 116 To access this utility, click Desktop -> Desktop Assist(in taskbar) -> Tools & Utilities -> eco Utility. For details on TOSHIBA eco utility, see the help file. User's Manual...
  • Page 117 To start this utility, click Desktop -> Desktop Assist(in taskbar) -> Media & Entertainment -> TOSHIBA Blu-ray Disc Player. For details on how to use TOSHIBA Blu-ray Disc Player, see the help file. TOSHIBA Media This software is a multimedia player which can Player by sMedio be used to play back video, music and photo.
  • Page 118: Special Features

    You may not have all the software listed above depending on the model you purchased. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.
  • Page 119 System automatic This feature automatically shuts down the system Sleep/Hibernation into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a Mode specified time. This can be specified in the Power Options. Power on password Two levels of password security, supervisor and user, are available to prevent unauthorized access to your computer.
  • Page 120: Toshiba Password Utility

    TOSHIBA Password utility The TOSHIBA Password utility provides two levels of password security: User and Supervisor. Passwords set by the TOSHIBA Password utility function are different from the Windows password. User Password To start the utility, click the following items: Desktop ->...
  • Page 121 If your computer does not load the BIOS Setup utility, please refer to the Troubleshooting section. If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held...
  • Page 122: Toshiba System Settings

    LAN, Task Scheduler, etc) may not work. You must turn the computer back on to retry password entry. TOSHIBA System Settings This section explains how to use the TOSHIBA System Settings to configure your computer, and provides information on settings for various functions.
  • Page 123 To run TOSHIBA System Settings, click Desktop -> System Settings. TOSHIBA System Settings window The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured. In addition there are also three buttons: OK, Cancel and Apply.
  • Page 124 Enabled Enables the Sleep and Charge function. Then you can use this function to charge certain USB- compatible external devices such as mobile phones or portable digital music players. Disabled Disables the Sleep and Charge function. The Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification.
  • Page 125 However, determining which mode is suitable for your USB device is unknown without trying. Try each mode, using the drop-down menu, from Auto Mode to Alternate Mode to find the suitable mode for your USB device to charge. This function may not be able to be used with some connected external devices even if the appropriate mode is selected.
  • Page 126: Hdd Protection

    Option Input the startup parameters. Default Restore button support settings to factory default. Function Key Setting Launch TOSHIBA Function Key utility. HDD Protection This tab lets you set up HDD Protection utility. Please refer to the Using the Hard Disk Drive (HDD) Protection section for more information.
  • Page 127 The boot device selection methods described above will not change the boot priority settings that have been configured in TOSHIBA System Settings. In addition, if you press a key other than one of those listed, or if the selected device is not installed, the system will continue to boot according to the current and available settings in TOSHIBA System Settings.
  • Page 128 Keyboard This tab allows you to set conditions for the Keyboard. Function Keys mode This feature allows you to configure the Function Keys Mode. Please refer to the Function Key section for more information about function keys. Special function Press the function key by itself to use special mode functions.
  • Page 129 SATA Interface setting This feature allows you to set SATA interface setting. Performance Let HDD/SSD work with maximum performance. Battery life Let HDD/SSD work with battery life mode. If this setting is selected, this caused performance down. Wake-up on LAN This feature lets the computer's power be turned on from shutdown when it receives a wake-up packet (Magic packet) from the LAN.
  • Page 130: Toshiba Media Player By Smedio Truelink

    This setting is only available when the ODD tray lock function is enabled. TOSHIBA Media Player by sMedio TrueLink+ Please be aware of the following limitations when you use the TOSHIBA Media Player by sMedio TrueLink+: Notes on use This software is a multimedia player which can be used to play back video, music and photo.
  • Page 131: Toshiba Pc Health Monitor

    Opening TOSHIBA Media Player by sMedio TrueLink+ Manual The features and operations about TOSHIBA Media Player are explained in the TOSHIBA Media Player Manual. Use the following procedure to open TOSHIBA Media Player Manual: Click the Tutorials icon on the Start Page of TOSHIBA Media Player.
  • Page 132: Using The Hard Disk Drive (Hdd) Protection

    Acceptance" screen. Please carefully read the information displayed. Selecting ACCEPT and clicking OK will enable the program. By enabling the TOSHIBA PC Health Monitor software, you agree with these terms and conditions and to the use and sharing of the collected information. Once...
  • Page 133 There are the following conditions for HDD Protection icon. Normal TOSHIBA HDD Protection is enabled. Protection TOSHIBA HDD Protection is active. The hard disk drive head is in a safe position. TOSHIBA HDD Protection is disabled. Detection Level There are four sensitivity levels in which vibrations, impacts and their similar signs are detected can be set to OFF, 1, 2 and 3 in ascending order.
  • Page 134: System Recovery

    with the AC power (desktop) or with batteries (handheld or mobile usage), the detection level automatically switches according to the power connection mode. Detection Level Amplification When the AC adaptor is disconnected, HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds.
  • Page 135: Creating Recovery Media

    Creating Recovery Media This section describes how to create Recovery Media. Be sure to connect the AC adaptor when you create Recovery Media. Be sure to close all other software programs except the Recovery Media Creator. Do not run software such as screen savers which can put a heavy load on the CPU.
  • Page 136 To open the setup files, Click Desktop -> Desktop Assist(in taskbar) -> All Programs -> TOSHIBA -> Applications and Drivers. TOSHIBA Media Player by sMedio TrueLink+ application is not included in the setup files above but can be downloaded from Windows Store.
  • Page 137: Recovery Hard Disk Drive

    Recovery Media. However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. If you have not created "Recovery Media", please contact TOSHIBA support for assistance. Restoring the pre-installed software from the...
  • Page 138: Ordering Recovery Discs From Toshiba

    Select the options you desired and follow the on-screen instructions. Ordering Recovery Discs from TOSHIBA* You can order Product Recovery discs for your notebook from the TOSHIBA Europe Backup Media Online Shop. * Please note that this service is not free-of-charge. Visit https://backupmedia.toshiba.eu on the Internet.
  • Page 139: Troubleshooting

    In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.
  • Page 140: Analyzing The Problem

    Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.
  • Page 141: If Something Goes Wrong

    Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.
  • Page 142: Hardware And System Checklist

    The computer will not load advanced options during startup By holding down one of the following keys during startup, your computer will load advanced options as shown below. Advanced option BIOS utility Boot menu 0 (zero) Recovery options If your computer starts to load the Operating System instead of desired advanced options, follow the steps below: In the Settings charm, click Power and then select Restart.
  • Page 143: Ac Power

    If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator.
  • Page 144 However, if you do not believe the battery is at the end of its operating life, you should speak to TOSHIBA Support. Battery doesn’t If you frequently recharge a partially charged...
  • Page 145: Real Time Clock

    (remapping involves changing or reassigning the function of each key). If you are still unable to use the keyboard, you should contact TOSHIBA Support. Internal display panel Apparent computer's display panel problems may be related to the computer's setup and configuration - please refer to the...
  • Page 146: Hard Disk Drive

    - if so remove it and try to start the Drive computer again. If this has no effect, check the Boot Priority setting within the TOSHIBA System Settings - please refer to the Boot Priority Options section for further information.
  • Page 147: Pointing Device

    If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section, and the documentation supplied with your mouse.
  • Page 148: Touch Pad

    Within the Mouse Properties window, click the Pointer Options tab. Set the pointer speed as required and click If you are still unable to resolve the problem, contact TOSHIBA Support. The reaction of Adjust the touch Sensitivity. Touch pad is either To access it, click Desktop ->...
  • Page 149: Usb Mouse

    If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device.
  • Page 150 Sleep and Charge Enable the Sleep and Charge function in the function. TOSHIBA System Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons.
  • Page 151: Sound System

    Problem Procedure The battery depletes If Sleep and Charge function is enabled, the quickly even when I computer's battery will discharge during turned OFF the hibernation or when the computer is turned off. power of the Connect the AC adaptor to the computer or disable computer.
  • Page 152 Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Please also refer to Operating Basics, and to the documentation supplied with your monitor for further information.
  • Page 153 Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub.
  • Page 154: Toshiba Support

    TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.
  • Page 155: Where To Write

    Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the location listed in the enclosed warranty booklet or visit www.toshiba-europe.com on the Internet. User's Manual...
  • Page 156: Index

    Index hinges 3-9 opening 2-5 screen 3-8 AC adaptor additional 4-52 Display controller 3-13 connecting 2-3 DC IN 19V jack 3-5 Documentation list 2-1 Dual Pointing Device Touch Pad 6-10 Battery DVD Super Multi drive extending life 4-37 using monitoring capacity 4-36 writing real time clock 3-12, 4-33 save mode 5-5...
  • Page 157 6-4 Pointing device 6-9 Power 6-4 Memory media slot 4-44 Real Time Clock 6-7 Sound system 6-13 Moving the computer 4-54 TOSHIBA support 6-16 Touch Pad 6-10 MultiMediaCard USB device 6-11 removing 4-47 USB mouse 6-11 User's Manual Index-2...
  • Page 158 4-46 note 4-45 Security lock 4-51 Sleep Mode setting 2-8 System automatic 5-5 Sound system problems 6-13 TOSHIBA Desktop Assist 5-1 TOSHIBA PC Diagnostic Tool 5-1 USB device problems 6-11 Video mode 4-53 Video RAM 3-13 User's Manual Index-3...

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