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E.F. Johnson Company 9800 Series Operating Manual

Conventional smartnet smartzone fm mobile radio
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OPERATING
9800 Series
MANUAL
FM Mobile Radio
Conventional
SMARTNET™
®
SmartZone
1

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Summary of Contents for E.F. Johnson Company 9800 Series

  • Page 1 OPERATING 9800 Series MANUAL FM Mobile Radio Conventional SMARTNET™ ® SmartZone...
  • Page 3 E.F. Johnson produces equipment for land mobile radio and mobiletelephone services which include business, industrial, government, public safety, and personal users. Viking Head/EFJohnson logo and Call Guard® are trademarks of the E.F. Johnson Company. SMARTNET™, SmartZone®, Call Alert™, Enhanced Private Conversation™, and Private Conversation II™ are trademarks of Motorola, Inc.

  • Page 4: Safety Information

    In addition, changes or modifications to this equipment not expressly approved by EFJohnson could void the user’s authority to operate this equipment (FCC rules, 47CFR Part 15.19).
  • Page 5 SAFETY INFORMATION FCC EXPOSURE LIMITS This mobile radio transceiver was tested by the manufacturer with an appropriate antenna in order to verify compliance with Maximum Per- missible Exposure (MPE) limits set under Section 2.1091 of the FCC Rules and Regulations. The guidelines used in the evaluation are derived from Table 1 (B) titled “Limits For General Population/Uncontrolled Exposure”...
  • Page 6 SAFETY INFORMATION Table 2 lists the antenna whips and bases recommended for use in each frequency range. Each model of this radio was tested with the appro- priate antenna listed. The antenna was mounted in the center of the roof of a domestically manufactured four-door passenger sedan.

  • Page 7: Table Of Contents

    TABLE OF CONTENTS TABLE OF CONTENTS SAFETY INFORMATION ........4 FEATURES .
  • Page 8 TABLE OF CONTENTS Priority Channel Sampling ....... . 30 Standard Conventional Calls ......31 DTMF/ANI Signaling .

  • Page 9: Features

    FEATURES FEATURES General Features • 16 Zones with Home Zone Select • 16 Channels per Zone (256 Channels Total) • Radio-Wide Scan • Time-Out Timer • LCD 16-Character Alphanumeric Display with 8 Status Annunciators Conventional Features • Channel Scan with User Programmable Scan Lists •...

  • Page 10: Option Switch Functions

    OPTION SWITCH FUNCTIONS OPTION SWITCH FUNCTIONS EMER SCAN The five programmable option switches with the standard labels are shown above. Each of these switches can control one function in the Conventional mode and another in the SMARTNET/SmartZone mode. The following tables indicate the functions available in each mode, the key cap label which may be used, and the page in this manual on which the function is described.

  • Page 11: Smartnet/Smartzone Mode

    OPTION SWITCH FUNCTIONS SMARTNET/SMARTZONE MODE Key Cap Label Function See Page Backlight On-Off BKLHT Call Alert ALERT Call Response 36, 39 RESP Emergency EMER Home Zone Message Phone PHONE Private Call 34, 37 Radio Wide Scan Scanning On-Off SCAN Site Lock Site Search Status STATUS...

  • Page 12: Controls And Display

    CONTROLS AND DISPLAY CONTROLS AND DISPLAY Transmit/Busy Option Switches Speaker Indicator EMER SCAN Microphone On-Off/Volume Select Switch Jack Front Panel Controls On-Off Volume - Pressing this knob turns power on and off, and rotating it sets the speaker volume (see page 15). Select Switch - Rotating this switch increases or decreases the selected channel.

  • Page 13: Rear Panel Jacks And Connectors

    CONTROLS AND DISPLAY Microphone Push-To-Talk (PTT) Switch (Not Shown) - Push- button on the microphone which is pressed to key the transmitter. Speaker - The internal speaker is located behind the grille. An optional speaker can be connected to the external speaker jack located on the back. Refer to “Speaker Jack”...
  • Page 14 CONTROLS AND DISPLAY Private Std Scan Telephone In Scan Radio- Priority Call Call Channel Wide Scan Enabled List Upper 8-Character Talk-Around Monitor Lower Display Mode Mode 8-Character Display Display Description Upper 8-Character Display - This alphanumeric display indicates the channel alias or information about the selected mode. With conventional operation, it may also indicate the channel number or frequency (see “Display Mode Selection”...

  • Page 15: General Operation

    GENERAL OPERATION - Indicates that repeater talk-around is enabled on the selected conven- tional channel (see page 28). - Indicates that a SMARTNET/SmartZone private call is occurring (pages 34 and 37). - Indicates that the conventional monitor mode is enabled (page 26). - Indicates that the selected conventional channel is a priority channel (page 30).

  • Page 16: Backlight

    GENERAL OPERATION • If a conventional channel is selected and the MON (Monitor) option switch is programmed (see page 26), pressing that switch unsquelches/ squelches the receiver and either voice or background noise is heard. If a SMARTNET/SmartZone channel is selected, the receiver cannot be manually unsquelched.

  • Page 17: Home Zone

    GENERAL OPERATION Zone Select A zone is a group of up to any 16 conventional and SMARTNET/ SmartZone channels defined by dealer programming. Up to 16 zones can be programmed for a total of 16 x 16 or 256 channels. One use of zones may be to select groups of channels programmed for operation in different geographical areas or radio systems.

  • Page 18: Tone Enable/Disable

    GENERAL OPERATION One use of this feature is to prevent a channel from being kept busy for an extended period by an accidentally keyed transmitter. It can also prevent possible transmitter damage caused by transmitting for an exces- sively long period. Conventional channels can also be programmed with the Penalty and Conversation timers that are described starting on page 27.

  • Page 19: Scanning

    GENERAL OPERATION Scanning Introduction Scanning monitors channels in the scan list for messages your trans- ceiver is programmed to receive. When a message is detected, scanning stops and the message is received. Shortly after the message is complete, scanning resumes (unless it has been disabled). The microphone does not need to be on-hook for scanning to occur.

  • Page 20: Scan Resume Delay

    GENERAL OPERATION • If the zone or channel is changed while scanning is selected, scanning continues on the same or a different scan list (see scan list information which follows). Radio Wide Scanning Radio wide scanning monitors the channels in the preprogrammed radio wide scan list (see page 20).

  • Page 21: Nuisance Channel Delete

    GENERAL OPERATION switch as described on page 29. Selecting another conventional channel does not change the current scan list. The scan lists are user program- mable if the Scan Edit option switch is programmed (see page 22). With SMARTNET/SmartZone operation, each channel can be programmed so that one of up to three different scan lists is automatically selected or scanning is disabled.
  • Page 22 GENERAL OPERATION NOTE: The selected channel and conventional priority channels cannot be deleted from the scan list. 1. While receiving a message on the channel to be deleted, press and hold the SCAN option switch until the alert tone sounds (about 1 second). 2.

  • Page 23: Conventional And Smartnet/Smartzone Operation

    GENERAL OPERATION 3. Select the channel you want to add or delete by rotating the Select switch. After the last conventional channel in the current zone is displayed, the first valid channel in the next zone is displayed and vice versa.

  • Page 24: Conventional Features

    CONVENTIONAL FEATURES SMARTNET/SmartZone Operation This is a trunked operating mode that uses ID codes to select which mobiles are being called and which calls are received. Monitoring is performed automatically and special messages and tones indicate busy and out-of-range conditions. Enhanced features include roaming (Smart- Zone only), telephone, private, and emergency calls, Call Alert, and messaging.

  • Page 25: Display Mode Selection

    CONVENTIONAL FEATURES Display Mode Selection If the DISP (Displayed Information) option switch is programmed, the display mode used to indicate conventional channels can be user selected. Pressing this switch cycles between the following modes. The selected mode does not change when power is turned off. If the DISP option switch is not programmed, the Alias mode is always selected.

  • Page 26: Monitor Mode

    CONVENTIONAL FEATURES Monitor Mode - There may be times when the busy indication is displayed even though no one is using the channel. Monitoring should then be performed by disabling Call Guard squelch by taking the micro- phone off-hook or pressing the SELSQ option switch as described on page 27 or by selecting the monitor mode as described next.

  • Page 27: Call Guard Squelch

    CONVENTIONAL FEATURES If busy override is permitted by programming, it is possible to transmit even when the transmitter is disabled by this feature. Simply release the PTT switch and then quickly press it again. Call Guard Squelch General Call Guard® squelch (also called CTCSS/DCS signaling) may be programmed on conventional channels.

  • Page 28: Conversation Timer

    CONVENTIONAL FEATURES switch is released after the transmitter has been disabled. If the PTT switch is pressed during the penalty time, the time-out indication occurs again. A beep sounds when the penalty timer expires and the transmitter can then be keyed. Conversation Timer A conversation timer can be programmed on conventional channels to limit the total length of a conversation rather than just the length of...

  • Page 29: Conventional Mode Scanning

    CONVENTIONAL FEATURES be selected. Generally, the high power setting allows you to transmit longer distances and the low power setting shortens the transmit distance. Pressing the TxPWR switch toggles the power setting. The new level is flashed on the lower line of the display when this switch is pressed as “HI POWER”...

  • Page 30: Priority Channel Sampling

    CONVENTIONAL FEATURES Transmitting in Scan Mode When the transmitter is keyed with scanning enabled, the radio can be programmed so that the transmission always occurs on one of the following channels: • Priority channel (see following description) • Selected channel •...

  • Page 31: Standard Conventional Calls

    CONVENTIONAL FEATURES 2. Select the channel that you want to be the priority channel using the Select switch in the normal manner. If the channel is in a different zone, also select the appropriate zone. 3. Press the PRIED option switch and the “ P ” icon is displayed to indi- cate that the selected channel is now the priority channel.

  • Page 32: Dtmf/Ani Signaling

    SMARTNET/SMARTZONE FEATURES 2. When the call is received, press the PTT switch to talk and release it to listen. If scanning, you may have to respond before scanning resumes to ensure that the response occurs on the channel of the call. DTMF/ANI Signaling DTMF (Dual Tone Multi-Frequency) tones can be generated manually or automatically for ANI (Automatic Number Identification)

  • Page 33: Viewing Unit Id

    SMARTNET/SMARTZONE FEATURES Viewing Unit ID Each radio in a SMARTNET system is identified with a system ID and Unit ID. To display the Unit ID, make sure that a SMARTNET/ SmartZone channel is selected and then turn power off and then on again. The software version number, current zone, and six-digit Unit ID are then displayed in sequence.

  • Page 34: Enhanced Private Conversation Calls

    SMARTNET/SMARTZONE FEATURES Receiving a Standard Call Group calls are automatically received if a SMARTNET/SmartZone channel is selected. The display continues to indicate the selected channel tag (alias) when a call is received. Enhanced Private Conversation Calls General Private calls allow you to place a call to a specific mobile unit. Either the Enhanced Private Conversation™...
  • Page 35 SMARTNET/SMARTZONE FEATURES 3. Press the PTT switch to initiate the call. The display then indicates the alias of the destination radio. Proceed to the bulleted list following the next method for conditions that may occur next. Direct Entry (With Microphone Keypad Only) 1.
  • Page 36 SMARTNET/SMARTZONE FEATURES • If neither your radio nor the radio being called is authorized to make unit-to-unit calls, “NO ACK” is displayed and a continuous tone sounds. End the call by pressing the Private Call switch. • If the called party answers but the radio system is busy, four low tones sound and “BUSY”...

  • Page 37: Private Conversation Ii Calls

    SMARTNET/SMARTZONE FEATURES • If the radio system is busy, four low tones sound and “BUSY” is displayed. When the system is no longer busy, the call back tone (four beeps) is heard and your radio automatically starts transmitting. Press the PTT switch to continue the call. •...
  • Page 38 SMARTNET/SMARTZONE FEATURES 2. Scroll through the private call list by rotating the Select switch until the desired ID is displayed. Press the Private Call switch again to cancel the call. 3. Press the PTT switch to initiate the call. The display then indicates the alias of the destination radio.

  • Page 39: Telephone Calls

    SMARTNET/SMARTZONE FEATURES Receiving a Private Conversation II Call Private calls are automatically received if a SMARTNET/SmartZone channel is selected. Proceed as follows: 1. When a call is received, an alert tone sounds and the caller’s voice is heard. While voice is heard, “ C ” is indicated in the upper part of the display and “CALL RCV”...
  • Page 40 SMARTNET/SMARTZONE FEATURES Placing a Telephone Call Telephone calls are placed by selecting the telephone number from a preprogrammed list or directly entering it using the keypad of an optional DTMF microphone. Proceed as follows. Selecting Number From a List 1. With a SMARTNET/SmartZone channel selected, momentarily press the PHONE option switch.
  • Page 41 SMARTNET/SMARTZONE FEATURES 3. Press the PTT switch to initiate the call. The display indicates “DIALING” while the connection to the phone system is occurring. Once connected, the normal dial tone is heard and the alias of the number being called is displayed on the bottom line. The radio then automatically dials the telephone number and the normal ringing or busy tone is heard.

  • Page 42: Call Alert

    SMARTNET/SMARTZONE FEATURES 2. To answer the call, press the PHONE option switch and the phone mode is indicated by the icon. Press the PTT switch to talk and release it to listen. 3. To end the call when the conversation is complete or at any other time, press the PHONE option switch again.

  • Page 43: Messaging

    SMARTNET/SMARTZONE FEATURES 2. Answering a page is the same as placing a private call. Therefore, press the Private Call option switch and follow the instructions for placing a private call on page 34 or page 37, whichever is applicable. Messaging The messaging feature allows preprogrammed messages to be sent to your dispatcher.

  • Page 44: Emergency Alarm/Call

    SMARTNET/SMARTZONE FEATURES 2. To change the displayed status, scroll through the status list by rotating the Select switch. Press the STATUS option switch again to cancel this function. 3. Press the PTT switch to send the status. When the message is received and acknowledged by the dispatcher, a signaling success tone (six beeps) sounds and the display returns to the normal channel indication.

  • Page 45: Failsoft Operation

    SMARTNET/SMARTZONE FEATURES 3. The radio continues to transmit this message until an acknowledgment is received or the programmed number of attempts have been made. To exit this mode, power must be turned off and then on again. Emergency Calls An emergency call urgently requests access to a voice channel. To place this call, proceed as follows: 1.

  • Page 46: Dynamic Regrouping

    SMARTNET/SMARTZONE FEATURES channel can be programmed with one of up to three scan lists, each of which includes up to 16 channels, one of which can be a priority channel. The scan lists are programmable if the Scan Edit option switch is programmed (see page 22).

  • Page 47: Smartzone Features

    SMARTNET/SMARTZONE FEATURES SmartZone Features Introduction As described on page 23, the SmartZone® mode provides wide area coverage by allowing roaming between SMARTNET and conventional sites. SmartZone operation is the same as SMARTNET with the following additional features: Determining Current Site To determine the current radio site, momentarily press the Site Search option switch (if programmed).

  • Page 48: Miscellaneous

    MISCELLANEOUS site is locked (“x” is the current site number). To unlock the site, press the Lock switch again and “UNLOCK” is momentarily displayed. When locked on a site, it is still possible to search for a different site using the site search function described in the preceding section. When a new site is found, the radio is then locked on that site.
  • Page 49 MISCELLANEOUS • The paged mobile did not acknowledge the page (page 42). • The message that was sent has not been acknowledged (page 43). • The status condition that was sent has not been acknowledged (page 43). Single Short Medium-Pitch Tone •...

  • Page 50: Dealer Programming

    MISCELLANEOUS Four Low Tones (Busy Signal) • The radio system is busy or a busy condition exists when making a telephone call. Four Alternating High and Low Tones • A channel is available after a busy condition occurred (SMARTNET/ SmartZone only). Dealer Programming As noted several times in this manual, programming determines the availability and specific operation of many features.

  • Page 51: Preventing Battery Discharge

    MISCELLANEOUS Preventing Battery Discharge In the standby mode (power on, not transmitting), transceiver power consumption is relatively low. Therefore, you can probably leave the transceiver on for one or two days without operating the vehicle and the battery should not become seriously discharged. However, if the outdoor temperature is low enough to significantly decrease battery capacity, the transceiver should be turned off when not in use.
  • Page 52 MISCELLANEOUS then automatically cut back to approximately 1/3 of normal to limit heat generation. When the temperature is not longer excessive, power output automatically returns to normal. This condition may be caused by trans- mitting for extended periods or operating in a very warm environment. If the temperature continues rising to the point where serious trans- ceiver damage could result, “TOO HOT”...

  • Page 53: Index

    INDEX INDEX Alphanumeric Display General Features ANI Signaling Antenna Jack Home Zone HOT Message Backlight Battery Discharge Busy Channel Lockout Licensing 26, 31 Busy Indicator LO VOLT Message Call Alert (Paging) Messaging Call Guard Squelch Microphone Jack Channel Select Monitor Mode Conventional Features Monitoring Before Transmitting Conventional Mode...
  • Page 54 INDEX TONES Site TxPWR Locking/Unlocking Zone Select Searching for Site ID SMARTNET Features Paging SMARTNET/SmartZone Mode Answering SmartZone Features 9, 47 Sending Speaker Penalty Timer Speaker Jack Power Jack Speaking Into Microphone Power Turn-Off Delay Standard Calls Priority Calls Placing (Conv) Conv Placing (SMARTNET) SMARTNET...
  • Page 55 INDEX...
  • Page 56 Part Number 002-9800-502 7-00hph Printed in U.S.A...

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