Dell Precision M3800 Owner's Manual
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Dell Precision M3800 Owner's Manual

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Dell Precision M3800
Owner's Manual
Regulatory Model: P31F
Regulatory Type: P31F001

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Summary of Contents for Dell Precision M3800

  • Page 1 Dell Precision M3800 Owner's Manual Regulatory Model: P31F Regulatory Type: P31F001...
  • Page 2 CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc. All Rights Reserved. Trademarks used in this text: Dell , the Dell logo, Dell Boomi...

  • Page 3: Table Of Contents

    Contents 1 Working on Your Computer.................5 .....................5 Before Working Inside Your Computer ......................6 Turning Off Your Computer ....................7 After Working Inside Your Computer 2 Removing and Installing Components..............9 ........................9 Recommended Tools ..........................9 System Overview .......................10 Removing the Base Cover .........................
  • Page 4 Assigning a System Password and Setup Password .......... 41 Deleting or Changing an Existing System and/or Setup Password 4 Diagnostics......................43 ............43 Enhanced Pre-Boot System Assessment (ePSA) Diagnostics ........................44 Device Status Lights ........................44 Battery Status Lights 5 Technical Specifications..................45 6 Contacting Dell.....................51...

  • Page 5: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 6: Turning Off Your Computer

    CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. Disconnect all network cables from the computer. Disconnect your computer and all attached devices from their electrical outlets. Close the display and turn the computer upside-down on a flat work surface.

  • Page 7: After Working Inside Your Computer

    After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer. CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers.

  • Page 9: Removing And Installing Components

    Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • #0 Phillips screwdriver •...

  • Page 10: Removing The Base Cover

    9. WLAN card 12. heatsink 10. video-card fan 11. memory modules Removing the Base Cover Before Working Inside Your Computer . Follow the procedures in Close the display and turn the computer over. Turn the system badge over and place it on the base cover. Remove the screws that secure the base cover to the palmrest assembly.

  • Page 11: Installing The Base Cover

    Lift up and remove the base cover from the palmrest assembly. Installing the Base Cover Place the base-cover assembly on the palmrest assembly and snap it into place. Tighten the screws to secure the base cover to the computer. Turn the system badge over and snap it in place. After Working Inside Your Computer .

  • Page 12: Installing The System Badge

    Release the tab on the system badge from the slot on the base cover. Lift the system badge off the base cover. Installing the System Badge Slide the tab on the system badge into the slot on the base cover and snap the system badge into place.

  • Page 13: Removing The Battery

    Removing the Battery Before Working Inside Your Computer . Follow the procedures in Remove the base cover. Perform the following steps to remove the battery: a) Disconnect the battery cable from the system board. b) Remove the screws that secure the battery to the palmrest assembly. c) Lift the battery off the palmrest assembly.

  • Page 14: Installing The Touchpad

    Slide out the touchpad and lift it away from the computer. Installing the Touchpad Align the touchpad in its position on the computer. Tighten the screws to secure the touchpad to the computer. Connect the touchpad cable to the system board. Install the: a) battery b) base cover...

  • Page 15: Removing The Hard Drive

    Removing the Hard Drive Before Working Inside Your Computer . Follow the procedures in Remove the: a) base cover b) battery Perform the following steps to remove the hard drive from the palmrest assembly: a) Disconnect the hard-drive cable from the system board. b) Remove the screws that secure the hard drive to the palmrest assembly.

  • Page 16: Installing The Hard Drive

    Installing the Hard Drive Align the screw holes on the hard drive-bracket with the screw holes on the hard drive. Tighten the screws that secure the hard-drive bracket to the hard drive. Connect the interposer to the hard drive. Tighten the screws to secure the hard drive to the palmrest assembly. Connect the hard-drive cable to the system board.

  • Page 17: Installing The Speakers

    Installing the Speakers Align the speakers in the slot on the palmrest assembly. Route the speaker cable through the routing tabs on the palmrest assembly. Tighten the screw to secure the speakers to the palmrest assembly. Connect the speaker cable to the system board. Install the: a) battery b) base cover...

  • Page 18: Installing The Wlan Card

    Installing the WLAN Card Align the notch on the WLAN card with the tab on the WLAN-card connector on the I/O board. Align the bracket which secures the WLAN card to the palmrest assembly. Tighten the screw to secure the WLAN card to the palmrest assembly. Connect the antenna cables to the WLAN card.

  • Page 19: Installing The Coin-Cell Battery

    Installing the Coin-Cell Battery Replace the coin-cell battery in its slot in the computer. Connect the coin-cell battery cable to the I/O board. Install the: a) WLAN card b) battery c) base cover After Working Inside Your Computer . Follow the procedures in Removing the mSATA Card Before Working Inside Your Computer .

  • Page 20: Installing The Msata Card

    Remove the screw that secures the mSATA card to the palmrest assembly. Remove the mSATA card from the system board. Installing the mSATA Card Align the notch on the mSATA card with the tab on the mSATA-card connector. Insert the mSATA card into the mSATA-card connector. Tighten the screw to secure the mSATA card to the palmrest assembly.

  • Page 21: Removing The Fans

    After Working Inside Your Computer. Follow the procedures in Removing the Fans Before Working Inside Your Computer . Follow the procedures in Remove the: a) base cover b) battery Perform the following steps to remove the system fan and the video-card fan: a) Disconnect the camera cable from the I/O board.

  • Page 22: Installing The Heatsink

    a) base cover b) battery NOTE: The appearance of the heatsink and the number of screws will vary if you purchased your computer with an integrated graphics card. Perform the following steps to remove the heatsink: a) Remove the screws that secure the heatsink to the system board. b) Lift the heatsink off the system board.

  • Page 23: Installing The Power-Adapter Port

    c) Lift the power-adapter port off the palmrest assembly. Installing the Power-Adapter Port Tighten the screw to secure the power-adapter port to the palmrest assembly. Route the power-adapter port cable under the display hinge. Connect the following cables to the system board: a) touch-panel b) power-adapter port Install the:...

  • Page 24: Installing The I/O Board

    Installing the I/O Board Tighten the screws to secure the I/O board to the palmrest assembly. Connect the following cables to the I/O board: a) camera b) I/O board c) fan Connect the I/O-board cable to the I/O board and the system board. Install the: a) WLAN card b) battery...

  • Page 25: Installing The Memory Module(S)

    Installing the Memory Module(s) Align the notch on the memory module with the tab on the memory-module connector. Slide the memory module firmly into the connector at a 45-degree angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and re-install it.
  • Page 26 c) hard drive d) power-adapter e) touch-panel cable f) display cable Lift the connector latches and disconnect the following cables from the system board: a) keyboard-backlight b) touchpad c) hard drive d) keyboard (after peeling off the tape and lifting the connector latch) Perform the following steps to remove system board: a) Loosen the captive screws that secure the system board to the palmrest assembly.

  • Page 27: Installing The System Board

    Installing the System Board Align the system board on the palmrest assembly. Tighten the captive screws to secure the system board to the palmrest assembly. Tighten the screws to secure the system board to the palmrest assembly. Slide the keyboard cable in the connector and press down on the connector latch to secure the cable.
  • Page 28 Remove the screws that secure the keyboard to the palmrest assembly. Lift and remove the keyboard from the palmrest assembly.

  • Page 29: Installing The Keyboard

    Installing the Keyboard Tighten the screws to secure the keyboard to the palmrest assembly. Affix the Mylar sheath to the screws on the keyboard. Affix the Mylar tape to the keyboard. Install the: a) system board b) hard drive c) battery d) base cover After Working Inside Your Computer.
  • Page 30 Remove the screws that secure the display hinges to the palmrest assembly. Lift and remove the palmrest assembly from the display assembly. CAUTION: Lift the palmrest assembly slowly to avoid damaging the display assembly.

  • Page 31: Installing The Display Assembly

    Slide the palmrest assembly away from the display assembly. Installing the Display Assembly Align the palmrest assembly on the display assembly. Tighten the screws to secure the display hinges to the palmrest assembly. Route the touch-panel cable, display cable, and camera cable through the routing tabs. Connect the following cables: a) touch-panel cable and display cable to the system board b) camera cable to I/O board...

  • Page 32: Removing The Palmrest Assembly

    a) battery b) base cover Follow the procedures in After Working Inside Your Computer. Removing the Palmrest Assembly Before Working Inside Your Computer . Follow the procedures in Remove the: a) base cover b) battery c) hard drive d) speakers e) WLAN card f) coin-cell battery g) mSATA card...

  • Page 33: Installing The Palmrest Assembly

    Remove the palmrest assembly away from the display assembly. Installing the Palmrest Assembly Align the palmrest assembly on the display assembly. Tighten the screws to secure the display hinges to the palmrest assembly. Press down on the palmrest assembly to close the display. Install the: a) keyboard b) system board...
  • Page 34 e) power-adapter port f) heatsink g) fans h) mSATA card i) coin-cell battery j) WLAN card k) speakers l) hard drive m) battery n) base cover After Working Inside Your Computer. Follow the procedures in...

  • Page 35: System Setup

    Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...

  • Page 36: System Setup Options

    Allows you to set the date and time. BIOS Version Displays the BIOS version. Product Name Displays the product name. Dell Precision M3800 (Default Setting) Service Tag Displays the service tag. Asset Tag Displays the asset tag. None (Default Setting) CPU Type Displays the CPU type.
  • Page 37 Option Description Extended Memory Displays the size of the extended memory. Memory Speed Displays the speed of the memory. Keyboard Type Displays the type of keyboard. Backlite (Default Setting) Table 3. Advanced Option Description Intel (R) SpeedStep (TM) Allows you to enable or disable the Intel (R) SpeedStep (TM) feature.
  • Page 38 Table 4. Security Option Description Unlocked (Default Setting) Unlock Setup Status Admin Password Status Displays the status of the admin password. Default Setting: Not set System Password Status Displays the status of the system password. Default Setting: Not set HDD Password Status Displays the status of the system password.
  • Page 39 Option Description NOTE: Disabling this option does not change any settings you may have made to the TPM, nor does it delete or change any information or keys you may have stored there. It simply turns Off the TPM so that it cannot be used. When you re-enable this option, the TPM will function exactly as it did before it was disabled.

  • Page 40: Updating The Bios

    For laptops, ensure that your computer battery is fully charged and connected to a power outlet Re-start the computer. Go to dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect Service Tag.

  • Page 41: Deleting Or Changing An Existing System And/Or Setup Password

    NOTE: If the password jumper is disabled, the existing System Password and Setup Password is deleted and you need not provide the system password to log on to the computer. To enter a system setup, press <F2> immediately after a power-on or re-boot. In the System BIOS or System Setup screen, select System Security and press <Enter>.

  • Page 43: Diagnostics

    Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 44: Device Status Lights

    Turns on when wireless networking is enabled. Battery Status Lights If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately An unauthenticated or unsupported non-Dell AC adapter is attached to your blinking amber laptop. light and white...

  • Page 45: Technical Specifications

    Technical Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) → Help and Support, and then select the option to view information about your computer. Table 7. System Information Feature Specification System Chipset...
  • Page 46 Feature Specification Video controller and memory: NVIDIA Quadro K1100M , 2 GB GDDR5(4 Pcs 128Mx32), 1.5 V based Table 11. Audio Feature Specification Integrated dual-channel High-Definition audio Table 12. Communication Feature Specification Network adapter Ethernet via USB-to-Ethernet Dongle provided in box NOTE: No RJ45 (10/100/1000Base-T, IPv6) provided.
  • Page 47 Feature Specification Active area (X/Y) 344.16 mm X 193.59 mm / 345.60 mm X 194.40 mm (13.5 inches X 7.62 inches / 13.60 inches X 7.65 inches) Maximum resolution 1920 X 1080 pixels / 3200 X 1800 pixels Maximum Brightness 400 nits Operating angle 0°...
  • Page 48 Feature Specification Hard Drives (optional) one internal 2.5 inch SATA HDD Solid State Drives (optional) One Solid State Drive (SSD), Full Mini Card (FMC) Size: 128 GB, 256 GB, 500 GB, 512 GB, and 1 TB Table 19. Battery Feature Specification Type Li-polymer 6-cell (61 Wh) / 6-cell (91 Wh)
  • Page 49 Feature Specification Dimensions: Height 22 mm (0.86 inches) Width 66 mm (2.59 inches) Depth 143 mm (5.62 inches) Temperature range: Operating 0 °C to 40 °C (32 °F to 104 °F) Non Operating –40 °C to 70 °C (–40 °F to 158 °F) Table 21.

  • Page 51: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit dell.com/support...

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