Philips Royal Gran Crema HD8920 Operating Instructions Manual
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Philips Royal Gran Crema HD8920 Operating Instructions Manual

Royal dran creme saeco
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Register your product and get support at
02
www.philips.com/welcome
Type HD8920
OPERATING INSTRUCTIONS
PLEASE READ THIS USER MANUAL CAREFULLY BEFORE USING THE MACHINE.

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Summary of Contents for Philips Royal Gran Crema HD8920

  • Page 1 Register your product and get support at www.philips.com/welcome Type HD8920 OPERATING INSTRUCTIONS PLEASE READ THIS USER MANUAL CAREFULLY BEFORE USING THE MACHINE.

  • Page 2: Important Safeguards

    IMPORTANT SAFEGUARDS When using electrical appliances, basic safety precautions should always be followed, including the following: 1. Read all instructions. 2. Do not touch hot surfaces. Use handles or knobs. 3. To protect against fire, electric shock and injury to persons do not immerse cord, plugs, or appliance in water or other liquid.
  • Page 3 CAUTION This appliance is for household use only. Any servicing, other than cleaning and user maintenance, should be performed by an authorized service center. Do not immerse machine in water. To reduce the risk of fire or electric shock, do not disassemble the machine. There are no parts inside the machine serviceable by the user.

  • Page 4: Table Of Contents

    To fully benefi t from the support that Saeco off ers, please register your product at www.philips.com/welcome. This user manual applies to HD8920. The machine is made for preparing espresso coff ee using whole coff ee beans and for dispensing steam and hot water.
  • Page 5 ENGLISH BEVERAGE PROGRAMMING ................31 Espresso Programming ...........................32 Hot Water Programming .........................33 Beverage Counters ..........................34 MACHINE PROGRAMMING ................34 General Menu ............................35 Display Menu ............................35 Water Menu ............................36 Maintenance Menu ..........................37 Factory Settings ............................37 CLEANING AND MAINTENANCE ................38 Daily Cleaning of the Machine .........................38 Daily Cleaning of Water Tank ........................39 Daily Cleaning of the Cappuccinatore ......................40 Weekly Cleaning of the Machine ......................41...

  • Page 6: Important

    • Do not make any modifi cations to the machine or its power cord. Only have repairs carried out by a service centre authorized by Philips to avoid any danger. • This machine is not intended for use by persons (including children)

  • Page 7: Caution

    ENGLISH • Never insert fi ngers or other objects into the coff ee grinder. Caution • The machine is for household use only. It is not intended for use in en- vironments such as staff kitchens of shops, offi ces, farms or other work environments.

  • Page 8: Installation

    INSTALLATION Product overview...

  • Page 9: General Description

    ENGLISH General description Cup-warming surface Water tank Water tank lid Coff ee dose adjustment Grinder adjustment Cappuccinatore Suction tube Brew group Service door 10 Coff ee bean hopper lid 11 Coff ee bean hopper 12 Pre-ground coff ee compartment + lid 13 Coff ee grounds drawer 14 Coff ee dispensing spout 15 Cup holder grill...

  • Page 10: Preparing For Use

    ENGLISH PREPARING FOR USE Machine Packaging The original packaging has been designed and constructed to protect the machine during transport. We recommend keeping the packaging material for possible future transport. Machine Installation Remove the drip tray with grill from the packaging. Remove the machine from the packaging.
  • Page 11 ENGLISH Remove the Cappuccinatore with the suction tube from the package. Insert the Cappuccinatore until it locks into place in the steam wand seat (Fig.A). Caution: if the Cappuccinatore is fi tted up to its limit stop (beyond the high- lighted seat), it might not operate correctly since no milk is sucked;...
  • Page 12 ENGLISH Fill the tank with fresh water up to the MAX level and place it back into the machine. Make sure it is fully inserted. Put the lid back on. Caution: never fi ll the water tank with warm, hot, sparkling water or any other liquid as this may cause damage to the water tank and the machine.
  • Page 13 ENGLISH Switch the power button to “I” to turn on the machine. The display shows the stand-by icon. LANGUAGE ITALIANO ENGLISH DEUTSCH FRANÇAIS This page will be displayed. Select the desired language by pressing the scrolling buttons “ ” or “ ”.

  • Page 14: Using The Machine For The First Time

    ENGLISH USING THE MACHINE FOR THE FIRST TIME Automatic rinse/self-cleaning cycle When warm-up is completed, the machine automatically performs a rinse/ self-cleaning cycle of the internal circuit with fresh water. This takes less than a minute. Place a container under the dispensing spout to catch the small amount of dispensed water.
  • Page 15 ENGLISH Gran Crema Select the pre-ground coff ee brewing function by pressing the “ ” button. The machine shows this icon. Press the “ ” button. MEMO INSERT Press the “ ” button. The machine starts dispensing water. GROUND COFFEE AND PRESS OK Note: do not add pre-ground coff ee into the compartment.

  • Page 16: Measuring And Programming Water Hardness

    ENGLISH At the end of the operation, remove and empty the container. Repeat the steps from 5 to 7 until the water tank is empty, then go on to step 9. At the end, fi ll the water tank again up to the MAX level. Now the ma- chine is ready for coff ee brewing.
  • Page 17 ENGLISH Check how many squares have changed to red, then consult the table. Note: the numbers on the test strip match the water hardness adjustment set- tings. More precisely: 1 = 1 (very soft water) 2 = 2 (soft water) 3 = 3 (hard water) 4 = 4 (very hard water) The letters correspond to the references that are located at the base of the...

  • Page 18: Intenza+" Water Filter Installation

    ENGLISH HARDNESS Select the HARDNESS value by pressing the “ ” or “ ” button and press the “ ” button to store the water hardness value. Note: press the “ ” button at least two times to get back to main menu. “INTENZA+”...
  • Page 19 ENGLISH Immerse the “INTENZA+” water fi lter vertically in cold water (with the opening positioned upwards) and gently press its sides so as to let the air bubbles out. Insert the fi lter into the empty water tank. Press it until it cannot move further down.
  • Page 20 ENGLISH MACHINE MENU Press the “ ” button to select WATER MENU. Press “ ” to confi rm. GENERAL MENU DISPLAY MENU WATER MENU MAINTENANCE WATER MENU Press the “ ” button to select “ACTIVATE FILTER” and press the “ ”...

  • Page 21: Replacing The "Intenza+" Water Filter

    ENGLISH Replacing the “INTENZA+” Water Filter When the “INTENZA+” water fi lter needs to be replaced, the icon is displayed. Replace the fi lter as described in the previous chapter. The machine is now programmed to manage a new fi lter. Gran Crema Note: if the fi lter is already installed and you want to remove (but not replace) it,...

  • Page 22: Adjusting The "Aroma" - Amount Of Ground Coff Ee

    ENGLISH To make any adjustment, use the lever located on the side of the machine. 1 - Very fi ne grind: bolder taste, for light roasted coff ee blends. 2 - Very coarse grind: lighter taste, for dark roasted coff ee blends. When you adjust the coff ee grinder to a fi ner setting, your coff ee will taste stronger.

  • Page 23: Cup-Warming Surface

    ENGLISH Cup-Warming Surface The machine features a cup-warming surface to keep your cups warm and ready. Warm cups bring out the full aroma of coff ee and let you enjoy its taste in full. Place the cups that you usually use and wait until they are warm. Note: the cup-warming surface has a higher temperature than the other machine surfaces, so we recommend not to touch it with sensitive body parts to...
  • Page 24 ENGLISH For large cups; For latte macchiato cups. Note: the dispensing spout can also be removed to allow the use of large con- tainers. Two cups can be placed under the dispensing spout to brew two coff ees at the same time. Note: before brewing any product and/or when bringing the dispensing spout CLICK!

  • Page 25: Adjustment Of Coff Ee Length

    ENGLISH Adjustment of Coff ee Length The machine allows you to adjust the amount of brewed coff ee or milk ac- cording to your taste and the size of your cups. Each time the “ ” or “ ” button is pressed, the machine brews a preset amount of product.

  • Page 26: Espresso, Coffee And American Coffee Brewing

    ENGLISH ESPRESSO, COFFEE AND AMERICAN COFFEE BREWING Before coff ee brewing, make sure that there are no warnings shown on the display, and that the water tank and coff ee bean hopper are fi lled. Espresso, Coff ee and American Coff ee Brewing Using Coff ee Beans Place 1 or 2 cups under the dispensing spout.

  • Page 27: Espresso And Coff Ee Brewing Using Pre-Ground Coff Ee

    ENGLISH After the prebrewing cycle, coff ee begins to pour out of the dispensing ESPRESSO spout. STOP COFFEE Coff ee brewing automatically stops when the preset level is reached; ESPRESSO press the “ ” button to stop it earlier. STOP COFFEE Espresso and Coff ee Brewing Using Pre-Ground Coff ee This function allows you to use pre-ground and decaff einated coff ee.
  • Page 28 ENGLISH Press the “ ” button for an espresso or the “ ” button for a coff ee. The brewing cycle starts. This page will be displayed. MEMO INSERT GROUND COFFEE AND PRESS OK Remove the relevant compartment lid. Add one scoop of pre-ground coff ee. Use only the measuring scoop supplied with the machine, then put the pre-ground coff ee compart- ment lid back in place.

  • Page 29: Cappuccino Brewing

    ENGLISH Coff ee brewing automatically stops when the preset level is reached; ESPRESSO press the “ ” button to stop it earlier. After brewing, the machine returns to the main menu. STOP COFFEE Repeat the steps described above to brew more coff ees using pre-ground coff ee.
  • Page 30 ENGLISH Insert the suction tube in the milk container. Caution: make sure that the suction tube outer surface is clean for hygienic reasons. Place a cup under the Cappuccinatore. Press the “ ” button to start dispensing steam. The following icon is displayed during the preheating time required by STEAM the machine.

  • Page 31: Hot Water Dispensing

    ENGLISH STEAM STOP STEAM Press the “ ” button to stop brewing. Place the container back in the fridge for correct milk storage. Caution: after frothing the milk, clean the Cappuccinatore and the suction tube by dispensing a small amount of hot water into a container. For detailed cleaning instructions please see the “Cleaning and Mainte- nance”...
  • Page 32 ENGLISH Place a container under the Cappuccinatore. Press the “ ” button to start dispensing hot water. HOT WATER The following icon is displayed during the preheating time required by the machine. STOP HOT WATER HOT WATER STOP HOT WATER Pour the desired amount of hot water.

  • Page 33: Beverage Programming

    ENGLISH Place the pin with suction tube back into the Cappuccinatore. BEVERAGE PROGRAMMING The machine can be programmed to tailor the coff ee taste to your personal preferences. Each beverage has its own adjustable settings. Press the “ ” button to access the machine main menu. MENU Press the “...

  • Page 34: Espresso Programming

    ENGLISH Espresso Programming The following procedure describes the programming of an Espresso. The settings of each submenu are explained below. You can select these by BEVERAGE MENU pressing the “ ” or “ ” scrolling button. Confi rm your settings with “ ”.

  • Page 35: Hot Water Programming

    ENGLISH For each beverage it is possible to reset the original factory settings. Upon selection of this function, the customized settings are deleted. DEFAULT To exit programming, press the “ ” button at least one time until the main menu is displayed. Hot Water Programming The following procedure describes the programming of hot water.

  • Page 36: Beverage Counters

    ENGLISH Beverage Counters This menu enables checking how many products have been brewed. BEVERAGE MENU Press the “ ” button until the "COUNTERS" option is selected. AMERICAN COFFEE HOT WATER Press “ ” to confi rm. COUNTERS This section, which is displayed as last option in the “COUNTERS” menu, al- COUNTERS lows you to reset all the counters of the products that have been dispensed AMERICAN COFFEE...

  • Page 37: General Menu

    ENGLISH General Menu The general menu allows you to change the operation settings. GENERAL MENU The TONE function activates/deactivates the sound feedback. TONE The STAND-BY SETTINGS set the time lapse for the machine to go into STAND-BY SETTINGS stand-by mode after last brewing. The stand-by time ranges among 15, 30, 60 and 180 minutes.

  • Page 38: Water Menu

    ENGLISH Water Menu The WATER MENU allows you to adjust the water parameters for optimal WATER MENU coff ee. Under HARDNESS, you can set the water hardness level. HARDNESS For water hardness measuring, refer to the “Measuring and Programming Water Hardness” chapter. By enabling this fi lter, the machine notifi es the user when the water fi lter ENABLE FILTER needs to be replaced.

  • Page 39: Maintenance Menu

    ENGLISH Maintenance Menu The MAINTENANCE MENU allows you to set all the functions for correct MAINTENANCE machine maintenance. The BREW GROUP CLEAN function enables the brew group monthly clean- BREW GROUP CLEAN ing (please see “Monthly Cleaning of the Brew Group” chapter). The DESCALING function activates the descaling cycle (please see “Descal- DESCALING ing”...

  • Page 40: Cleaning And Maintenance

    ENGLISH CLEANING AND MAINTENANCE Daily Cleaning of the Machine Caution: timely cleaning and maintenance are very important since they prolong the service life of your machine. Your machine gets constantly exposed to moist, coff ee and limescale! This chapter describes in detail which activities you need to perform and how often you need to perform them.

  • Page 41: Daily Cleaning Of Water Tank

    ENGLISH Remove the coff ee grounds drawer. Empty the coff ee grounds drawer and wash it with fresh water. Insert the coff ee grounds drawer and the drip tray, and close the ser- vice door. Note: if the coff ee grounds drawer is emptied when the machine is off , the coff ee grounds counter is not reset.

  • Page 42: Daily Cleaning Of The Cappuccinatore

    ENGLISH Daily Cleaning of the Cappuccinatore It is important that you clean the Cappuccinatore daily or after each use as it preserves hygiene and ensures perfect milk froth consistency. After frothing milk you always need to: Insert the suction tube in a container fi lled with fresh water. Place an empty container under the Cappuccinatore.

  • Page 43: Weekly Cleaning Of The Machine

    ENGLISH The following icon will be displayed during the dispensing phase. Dis- STEAM pense water from the Cappuccinatore until clear water fl ows out. Press the “ ” button to stop dispensing. STOP STEAM Clean the suction tube with a damp cloth. Weekly Cleaning of the Machine Remove the dispensing spout and wash it with water.

  • Page 44: Weekly Cleaning Of The Brew Group

    ENGLISH Weekly Cleaning of the Brew Group The brew group should be cleaned every time the coff ee bean hopper is fi lled or at least once a week. Remove the drip tray. Remove the coff ee grounds drawer. Open the service door: 1) rotate the lever clockwise by 90°;...
  • Page 45 ENGLISH Let the brew group air-dry thoroughly. Lift the rear side of the inner drawer to unlock it. Take out the inner drawer, wash it and place it back in its seat. Note: when fi tting the drawer, carry out the same operations performed for its removal, but in reverse order.

  • Page 46: Monthly Cleaning Of The Cappuccinatore

    ENGLISH Insert the brew group back in its seat until it locks into place without pressing the “PRESS” button. Close the service door, insert the coff ee grounds drawer and the drip tray. Monthly Cleaning of the Cappuccinatore Every month you need to perform a more thorough cleaning of the Cap- puccinatore using the “Saeco Milk Circuit Cleaner”.
  • Page 47 ENGLISH Insert the suction tube into the container. Place a large container (1.5 lt) under the Cappuccinatore. Press the “ ” button to start dispensing steam. The following icon is displayed during the preheating time required by STEAM the machine. STOP STEAM The following icon is displayed during dispensing.
  • Page 48 ENGLISH Rinse the container thoroughly and fi ll it with ½ lt of fresh water to be used for rinse cycle. Insert the suction tube into the container. Empty the container and place it back under the Cappuccinatore. Press the “ ”...
  • Page 49 ENGLISH The following icon is displayed during dispensing. When the water is STEAM fi nished, press the “ ” button to stop dispensing. Wash all the Cappuccinatore components by following the instructions STOP STEAM below. Remove the Cappuccinatore from the machine. Take off the suction tube.

  • Page 50: Monthly Lubrication Of The Brew Group

    ENGLISH Make sure that any milk residues are removed from the coupling slot (see arrow in the image on the left). Otherwise you will not be able to froth milk. Clean thoroughly with an abrasive damp cloth. Reassemble all the Cappuccinatore components and place it back in the machine.
  • Page 51 ENGLISH Apply the lubricant evenly on both side guides. Lubricate the shaft too. Insert the brew group in its seat until it locks into place (see “Weekly Cleaning of the Brew Group” chapter). Insert the coff ee grounds drawer and the drip tray, and close the ser- vice door.

  • Page 52: Monthly Cleaning Of The Brew Group With "Coff Ee Oil Remover

    ENGLISH Monthly Cleaning of the Brew Group with “Coff ee Oil Remover” Besides weekly cleaning, we recommend running the cleaning cycle with “Coff ee Oil Remover” after approximately 500 cups of coff ee or once a month. This operation completes the maintenance process of the brew group.

  • Page 53: Monthly Cleaning Of The Coff Ee Bean Hopper

    ENGLISH Place a container (1.5 lt) under the coff ee dispensing spout. Press the “ ” button to start the cleaning cycle. BREW GROUP CLEAN PLACE A CONTAINER UNDER THE DISPENSING SPOUT This icon is displayed. The bar shows the cycle progress. BREW GROUP CLEAN Warning: never drink the solution dispensed during the procedure.

  • Page 54: Descaling

    ENGLISH DESCALING The descaling process takes approx. 35 minutes. Limescale builds up inside the machine during use. It needs to be removed regularly as it may clog the water and coff ee circuit. The machine indicates when descaling is needed. Gran Crema Caution: not doing this will ultimately make your machine stop working prop-...
  • Page 55 ENGLISH DESCALING Press the “ ” button to confi rm. START DESCALING? DESCALING FILL TANK WITH DESCALING SOLUTION Remove the water tank and the “INTENZA+” water fi lter (if any). Pour the entire content of the Saeco concentrated descaling solution into the water tank and then fi ll the tank with fresh drinking water up to the level indicated by the icon.
  • Page 56 ENGLISH The machine will start dispensing the descaling solution at regular DESCALING intervals. The bar on the display shows the cycle progress. STEP 1/2 DESCALING PAUSE Note: to empty the container during the process and to pause the descaling cycle, press the “ ”...
  • Page 57 ENGLISH Place the “INTENZA+” water fi lter (if any) back into the water tank. Properly place the Cappuccinatore back in its own seat (see page 48, step 21). The descaling cycle is now complete. Note: at the end of the descaling cycle, wash the brew group as described in the “Weekly Cleaning of the Brew Group”...

  • Page 58: Meaning Of The Display

    ENGLISH MEANING OF THE DISPLAY Help Message Displayed How to Reset the Message To restore the machine operation, close the service door. CLOSE SIDE DOOR Insert the drip tray. INSERT DRIP TRAY Insert the coff ee grounds drawer. INSERT COFFEE GROUNDS DRAWER Close or correctly place the coff ee bean hopper inner lid to be able to prepare any product.
  • Page 59 ENGLISH Help Message Displayed How to Reset the Message The machine requests the "INTENZA+" water fi lter to be replaced with a new one. Replace the fi lter as described in the “Replacing the “INTENZA+” Water Filter” chapter. Gran Crema The alarm is displayed only if the “ENABLE FILTER”...

  • Page 60: Troubleshooting

    If you are unable to solve the problem with the information below, visit www.philips.com/support for a list of frequently asked questions or contact the Philips Saeco hotline in your country. The contact details can be found in the warranty booklet by-packed separately or on www.philips.com/support.
  • Page 61 ENGLISH Machine actions Causes Solutions Coff ee is brewed slowly. The coff ee grind is too fi ne. Change coff ee blend or adjust the (See note) grind as explained in the “Adjusting the Coff ee Grinder” chapter. The brew group is dirty. Clean the brew group (“Brew Group”...

  • Page 62: Energy Saving

    ENGLISH ENERGY SAVING Stand-by The Saeco full automatic espresso machine is designed for energy saving, as stated by the Class A energy label. After a certain time of inactivity that can be set by the user (see chapter “Machine Programming”), the machine turns off automatically. If a product has been brewed, the machine performs a rinse cycle.

  • Page 63: Technical Specification

    ENGLISH TECHNICAL SPECIFICATION The manufacturer reserves the right to make changes to the technical specifi cations of the product. Nominal Voltage - Power Rating - See label on the appliance Power Supply Housing Material Thermoplastic Material/Metal Size (w x h x d) 336 x 380 x 450 mm Weight 13.5 kg...

  • Page 64: Guarantee And Service

    By doing so, we can stay in contact with you and send you cleaning and descaling reminders. If you need service or support, please visit the Philips website at www.philips.com/support or contact the Philips Saeco hotline in your country.
  • Page 65 ENGLISH Grease HD5061 Coff ee Oil Remover CA6704 Milk Circuit Cleaner CA6705 Maintenance Kit CA 6706...
  • Page 68 The manufacturer reserves the right to make changes without prior notice. www.philips.com/saeco...

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