Assistance Or Service; Accessories - Whirlpool Air Conditioner Use & Care Manual

The temperature setting on the air conditioner is not set
to a cool enough setting. Adjust the Temperature control to
a cooler setting by turning the knob clockwise to a lower
number. Turn the Fan Speed control to Turbo Cool.
The air conditioner in the heating mode has insufficient
Btu/h for the heating requirements of the room. Do not
use the air conditioner as a primary source of heat.
To avoid unnecessary service calls, please check the
"Troubleshooting" section. It may save you the cost of a service
call. If you still need help, follow the instructions below.
If you need assistance or service
Call the Customer eXperience Center telephone number. Dial toll-
free 1-800-253-1301 in the U.S.A. Our consultants are available
to assist you.
When calling: Please know the purchase date, and the complete
model and serial number of your appliance.
This information will help us better respond to your request.
Our consultants provide assistance with:
Features and specifications on our full line of appliances
Installation information
Use and maintenance procedures
Accessory and repair parts sales
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.)
Referrals to local dealers, service companies, and repair parts
distributors
Our service technicians are trained to fulfill the product warranty
and provide after-warranty service, anywhere in the United
States.
To locate the authorized service company in your area, you can
also look in your telephone directory Yellow Pages.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use factory-authorized parts. These parts will fit right and
work right, because they are made to the same exacting
specifications used to build every new appliance.
To locate factory-authorized parts in your area, call our Customer
eXperience Center telephone number, your nearest authorized
service center, or Factory Service at 1-800-442-1111 in the
U.S.A.
For further assistance
If you need further assistance, you can write to ask any questions
or tell us about your concerns to:
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Please record your model's information.
Whenever you call to request service on your appliance, you
need to know your complete model number and serial number.
You can find this information on the model and serial number
label. See "Electrical Requirements" for model and serial number
location.

ASSISTANCE OR SERVICE

Water drips from cabinet into your house
The air conditioner is not properly leveled. The air
conditioner should slope slightly downward toward the
outside. Level the air conditioner to provide a downward
slope toward the outside to ensure proper drainage. See the
Installation Instructions.
NOTE: Do not drill a hole into the bottom of the metal base
and condensate pan.
Please record the model and serial number information below.
Also, record the purchase date of your appliance and the store's
name, address, and telephone number.
Model Number__________________________________________________
Serial Number __________________________________________________
Purchase Date__________________________________________________
Store Name ____________________________________________________
Store Address __________________________________________________
Store Phone ____________________________________________________
Keep this book and the sales slip together for future reference.

Accessories

You can order the following accessories for your air conditioner
from your local authorized dealer or by calling 1-800-253-1301
from anywhere in the U.S.A. You will hear a recording. Follow the
instructions to place an order.
Replacement Air Filters
A good, clean air filter is important for best cooling with least
energy consumption. Your air filter should be cleaned regularly.
See "Cleaning the Air Filter" for cleaning instructions. We suggest
you replace your air filter once a year.
For a new electrostatic air filter, order Part Number 11121364.
Airborne particles are attracted to an electrostatic air filter and
remain attached to it until they are rinsed away. For a new
antimicrobial air filter, order Part Number 11121217. In addition to
providing all the benefits of an electrostatic air filter, an
antimicrobial air filter also inhibits the growth of odor-causing
bacteria, fungi, mold and mildew on the filter. Both of these air
filters are sized to fit your air conditioner.
Heavy-duty cover
If you decide to leave your air conditioner installed during the
winter, a heavy-duty cover will help protect your air conditioner
and reduce drafts. The outdoor cover protects against cold drafts
through the unit's air passages and protects the cabinet from
snow, rain, sleet, rust, and dust.
For a heavy-duty outdoor cover sized to fit your air conditioner,
order Part Number 484069.
For a heavy-duty indoor cover sized to fit your air conditioner,
order Part Number 4392941.
Wide Window Kit
A special Wide Window Kit is available for windows 40"
(101.6 cm) to 54" (137.2 cm) wide. Use Kit Number 1162147.
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