Creative Sound Blaster User Manual page 43

No sound from the speakers.
Check the following:
❑ You have connected your speakers to Your Sound Blaster's output.
❑ You have selected the correct source in Creative Surround Mixer.
❑ Headphones are not connected to Your Sound Blaster. Output to the speakers is automatically cut off
when headphones are connected.
❑ Make sure that in Creative Surround Mixer, the Mute check box for that source does not have a check
mark in it.
❑ The Digital/Analog switch is set to Digital/Analog mode.
No audio output when playing digital files such as .WAV, MIDI files or AVI clips.
Check the following:
❑ The speakers' volume control knob, if any, is set at mid-range. Use Creative Surround Mixer to adjust
the volume, if necessary.
❑ The powered speakers or external amplifier are connected to Your Sound Blaster's output jacks.
❑ The Speaker selection in the Creative Speaker Console corresponds to your speaker or headphone
configuration.
❑ Make sure that in Creative Surround Mixer, the Mute check box for that source does not have a check
mark in it.
❑ The speakers are powered up and turned on.
Crackling sound heard when playing back media files.
Enable Direct Memory Access to your storage devices. Follow the steps below:
For Windows 98 SE and Windows Me users:
1. Click Start -> Settings -> Control Panel.
2. In the Control Panel dialog box, double-click the System icon.
3. In the System Properties dialog box, click the Device Manager tab.
Troubleshooting B-2