Loss - Mercedes-Benz E-Class Coupe Operator's Manual

Problems with the SmartKey
Problem
You can no longer lock
or unlock the vehicle
using the SmartKey.
You can no longer lock
or unlock the vehicle
using KEYLESS-GO.
You have lost a
SmartKey.
Possible causes/consequences and M Solutions
The SmartKey battery is discharged or nearly discharged.
Check the SmartKey battery (
X
necessary ( page 85).
Y
If this does not work:
Lock ( page 90) or unlock (
X
Y
the mechanical key.
The SmartKey is faulty.
Lock ( page 90) or unlock (
X
Y
the mechanical key.
Have the SmartKey checked at a qualified specialist workshop.
X
The SmartKey battery is discharged or nearly discharged.
Check the SmartKey battery (
X
necessary ( page 85).
Y
If this does not work:
Lock ( page 90) or unlock (
X
Y
the mechanical key.
There is interference from a powerful source of radio waves.
Lock ( page 90) or unlock (
X
Y
the mechanical key.
KEYLESS-GO is malfunctioning.
Lock/unlock the vehicle using the remote control function of
X
the SmartKey.
Have the vehicle and SmartKey checked at a qualified specialist
X
workshop.
If the vehicle can also not be locked/unlocked using the remote
control function:
Lock ( page 90) or unlock (
X
Y
the mechanical key.
Have the vehicle and SmartKey checked at a qualified specialist
X
workshop.
Have the SmartKey deactivated at a qualified specialist
X
workshop.
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
X
SmartKey
page 85) and replace it if
Y
page 90) the vehicle using
Y
page 90) the vehicle using
Y
page 85) and replace it if
Y
page 90) the vehicle using
Y
page 90) the vehicle using
Y
page 90) the vehicle using
Y
87
Z