HP BladeSystem c-Class Infrastructure Quickspecs page 20

QuickSpecs
Related Options
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic
Installation & Start-up Services Installation & Start-up Services Installation & Start-up Services Installation & Start-up Services
HP BladeSystem c-Class Infrastructure Installation and Startup Service, Electronic
HP BladeSystem Enhanced Network Installation and Startup Service, Electronic
ProLiant BL c-Class Blade Server Hardware Installation, Electronic
ProLiant BL c-Class Enclosure and Server Blade Hardware Installation, Electronic
NOTE: NOTE: NOTE: For more information, customer/resellers can contact NOTE:
http://www.hp.com/services/bladesystemservices
NOTE: The HP Care Pack service part numbers below covers the HP Brocade 4Gb, NOTE: NOTE: NOTE:
12 Port SAN Switch and Brocade 4/24 SAN Switch.
Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service
Next Business Day On-site Service, 5-Day x 9-Hour Coverage,
3 Years, Electronic
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic
Hardware Installation, Electronic
NOTE: NOTE: NOTE: The HP Care Pack service part numbers below covers the Brocade 4/24 SAN NOTE:
Switch Power Pack.
Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service
Support Plus Support Plus Support Plus Support Plus
Onsite HW support, 8am-9pm, M-F, 4hr response and SW Tech support offsite,
onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays, 3 Years,
Electronic
Support Plus 24 Support Plus 24 Support Plus 24 Support Plus 24
Onsite HW support 24x7, 4hr response and SW Tech support offsite, onsite at HP's
discretion, 24x7 2hr response time incl. HP holidays, 3 Years, Electronic
Software Installation and StartUp Services Software Installation and StartUp Services Software Installation and StartUp Services Software Installation and StartUp Services
Provides for the Installation and Start-up of ProLiant Essentials Rapid Deployment
Pack, Electronic
NOTE: Provides installation on a Customer supplied server designated as a NOTE: NOTE: NOTE:
Deployment Server. Includes the deployment of a single server. This new server will be
deployed using either one of the pre-configured scripts or an image. In addition, the
service will provide for the capture and storage of the configuration of the newly
deployed server and orientation on product usage. To be delivered during standard
office ours, standard office days.
Provides for the Installation and Start-up of Rapid Deployment Pack Implementation of
Rapid Deployment Pack (Basic) (Electronic)
HP ProLiant Essentials Vulnerability and Patch Management Pack Installation and
Startup Service, Electronic
NOTE: NOTE: NOTE: Service coverage: onsite installation of the Vulnerability and Patch NOTE:
Management (VPM) software on a customer designated server, configuration of the
VPM software to acquire security patches, enabling the VPM software to scan up to
five (5) systems, applying the security patches to the designated servers, generating a
report from VPM that shows the vulnerability assessment results, and providing
customer with an orientation to the software.
DA - 12517 North America — Version 13 — July 27, 2007
HP BladeSystem c-Class Infrastructure HP BladeSystem c-Class Infrastructure HP BladeSystem c-Class Infrastructure HP BladeSystem c-Class Infrastructure
UE480E
UE602E
UE603E
UE493E
UE494E
UE436E
UE437E
UE438E
UE439E
U5988E
UE728E
UE729E
U5683E
UA042E
UC929E
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