Fujitsu MHV2100BH Maintenance Manual
2.5-inch hard disk drives with a built-in controller
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Summary of Contents for Fujitsu MHV2100BH
- Page 1 C141-F074-01EN MHV2100BH, MHV2080BH MHV2060BH, MHV2040BH DISK DRIVES MAINTENANCE MANUAL...
- Page 2 “Important Alert Items” in this manual. Keep this manual handy, and keep it carefully. FUJITSU makes every effort to prevent users and bystanders from being injured or from suffering damage to their property. Use the product according to this manual.
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Page 3: Revision History
Revision History (1/1) Edition Date Revised section (*1) Details (Added/Deleted/Altered) 2005-05-16 — — *1 Section(s) with asterisk (*) refer to the previous edition when those were deleted. C141-F074... - Page 4 This page is intentionally left blank.
- Page 5 Preface This manual describes the MHV2100BH, MHV2080BH, MHV2060BH, MHV2040BH 2.5-inch hard disk drives with a built-in controller that is compatible with the Serial-ATA interface. This manual explains, in detail, how to maintain the disk drives. This manual assumes that users have a basic knowledge of hard disk drives and their application in computer systems.
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Page 6: Operating Environment
For the electrical recommendation to the host system which supports hot-plugging with this drives, refer to Section 5.1.6 of the MHV2100BH, MHV2080BH, MHV2060BH, MHV2040BH Disk Drives Product Manual. Attention Please forward any comments you may have regarding this manual. - Page 7 “Disk drive defects” refers to defects that involve adjustment, repair, or replacement. Fujitsu is not liable for any other disk drive defects, such as those caused by user misoperation or mishandling, inappropriate operating environments, defects in the power supply or cable, problems of the host system, or other causes outside the disk drive.
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Page 9: Important Alert Items
Important Alert Items Important Alert Messages The important alert messages in this manual are as follows: This manual uses the key alert messages given below. The following manual also contains notes on safety precautions: A hazardous situation could result in minor or moderate personal injury if the user does not perform the procedure correctly. - Page 10 Data corruption When asking for repair, save all data stored in the disk drive beforehand. Fujitsu Limited is not responsible for any loss of data during service and repair. Device damage The disk enclosure (DE) must never to be opened in the 1-14 field.
- Page 11 Important Alert Items Task Alert message Page Damage or Device damage Maintenance 1. Perform any removal after the system power is completely disconnected. The cable must not be disconnected and the screws that attach the drive must not be removed with the power ON. 2.
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Page 13: Manual Organization
Manual Organization MHV2100BH, MHV2080BH 1. Device Overview MHV2060BH, MHV2040BH 2. Device Configuration 3. Installation Conditions DISK DRIVES 4. Theory of Device Operation PRODUCT MANUAL 5. Interface (C141-E224) 6. Operations MHV2100BH, MHV2080BH 1. Maintenance and Diagnosis MHV2060BH, MHV2040BH 2. Removal and Replacement Procedure... - Page 14 This page is intentionally left blank.
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Page 15: Table Of Contents
Contents CHAPTER 1 Maintenance and Diagnosis.............1-1 Maintenance................... 1-2 1.1.1 Rules for maintenance ................1-2 1.1.2 Maintenance requirements..............1-3 1.1.3 Maintenance levels ................1-5 1.1.4 Disk drive revision number ..............1-6 1.1.5 Tools and test equipment ............... 1-8 1.1.6 Self-diagnostics..................1-8 1.1.7 Test...................... - Page 16 Contents Illustrations Figures Figure 1.1 Disk drive revision number label..........1-6 Figure 1.2 Display of disk drive revision number ........1-7 Figure 1.3 Test flowchart ................1-9 Tables Table 1.1 Status Field contents ..............1-10 Table 1.2 Disposition for Error Field contents ......... 1-10 Table 1.3 System level and field troubleshooting ........
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Page 17: Chapter 1 Maintenance And Diagnosis
CHAPTER 1 Maintenance and Diagnosis Maintenance Operation Confirmation Troubleshooting Procedure This chapter describes the maintenance, diagnosis, operation check, and troubleshooting of the disk drive. The following are explained: • Rules for regular maintenance and troubleshooting • Display of maintenance level (field and factory) •... -
Page 18: Maintenance
Maintenance and Diagnosis Maintenance 1.1.1 Rules for maintenance The following cautions must be observed to prevent injury during troubleshooting or maintenance. Static, Damage Don’t install or remove a PCA or connect or disconnect a cable or connector plug when the drive is powered. This may give you an electric shock. -
Page 19: Maintenance Requirements
The PCA and the DE cannot be replaced separately in the field. Replace the whole disk drive. (4) Service system and repair Fujitsu Limited has a disk drive service system and repair facility. When making a request for repair or parts replacement, you should provide related information usually including:... - Page 20 Maintenance and Diagnosis Data corruption When asking for repair, save all data stored in the disk drive beforehand. Fujitsu Limited is not responsible for any loss of data during service and repair. (5) Notes on handling General notes a) Vibrations and shocks more severe than allowed will cause fatal damage to the device so be very careful.
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Page 21: Maintenance Levels
1.1 Maintenance b) It is recommended that you use the shock absorption cushion material and packaging that contained the device when it was delivered by Fujitsu. If the same packaging material cannot be used, use a shock absorbent box that will transmit shocks directly to the device. When using this type of box, adequately protect the PCA surface and interface connector section. -
Page 22: Disk Drive Revision Number
Maintenance and Diagnosis 1.1.4 Disk drive revision number The disk drive revision number is a single alphabetic character followed by a single alphanumeric character. It is stuck on the DE and marked on the revision number label. Figure 1.1 shows the disk drive revision number label format. Disk drive revision number Firmware code/revision Figure 1.1 Disk drive revision number label... -
Page 23: Figure 1.2 Display Of Disk Drive Revision Number
First 4-digit indicates a firmware code and rest 4-digit indicates its revision. Note: For a change of revision number after delivery, Fujitsu issues a “Change Request/Notice” and the disk drive revision number after the change. When a change is made at the user site, the revision number level should be changed as described above. -
Page 24: Tools And Test Equipment
Maintenance and Diagnosis 1.1.5 Tools and test equipment At the field maintenance level, only ordinary hand tools are required for troubleshooting and repairing the disk drive. Special tools and test equipment is not required. Factory level tools and test equipment are beyond the scope of this manual. 1.1.6 Self-diagnostics The disk drive has the following self-diagnostics. -
Page 25: Figure 1.3 Test Flowchart
1.1 Maintenance Start Check the host system (Table 1.1) Operation test with the Analyze the system System normal? host computer or test related failure equipment Disk drive replacement or repair Test acceptable? Disk drive normal? Continue with the operation Diagnostic test with the host computer or test equipment Test acceptable? -
Page 26: Table 1.1 Status Field Contents
Maintenance and Diagnosis Table 1.1 Status Field contents Contents BIT0=1 Shown in Table 1.2 BIT1, 2 It is not necessary to take any measure when other bits are normal, in spite of these bits. (Normal) BIT3=1 (1) Check whether vibration is transmitted because of the way the disk drive is mounted. -
Page 27: Operation Confirmation
1.2 Operation Confirmation Operation Confirmation 1.2.1 Operation test When the host computer is processing data, the disk drive monitors disk drive operation errors including data, command, and seek errors. The host is notified of the error that the disk drive detected and the user is notified of its result. The user may notice intermittent and indefinite failures such as overlong execution time, abnormal noise, abnormal odor, or failures in particular processes. -
Page 28: Troubleshooting Procedure
Maintenance and Diagnosis Troubleshooting Procedure 1.3.1 Troubleshooting procedure This section describes the troubleshooting procedures for a disk drive failure at field maintenance level described in Subsection 1.1.3. In this section, troubleshooting is made to isolate the reported failure to the disk drive or a host system. -
Page 29: Table 1.3 System Level And Field Troubleshooting
P12 of the power supply connector, the +5 DVC must be 4.75 to 5.25 VDC. Refer to Sections 3.3 and 5.1.4 of the MHV2100BH, MHV2080BH, MHV2060BH,MHV2040BH Disk Drives Product Manual. DC power ripple Check that the maximum ripple at +5 VDC power is less than 100 mV noise peak to peak and 200 mV peak to peak respectively. -
Page 30: Troubleshooting At Factory
Maintenance and Diagnosis 1.3.3 Troubleshooting at factory When the trouble is recovered by replacing the drive at field (Subsection 1.3.2), troubleshoot the replaced drive to isolate the trouble to the subassembly parts. To shorten the troubleshooting time and repairing time, gather the data, such as environmental data and other information, from the user and then return the failed drive to the factory to repair. -
Page 31: Chapter 2 Removal And Replacement Procedure
CHAPTER 2 Removal and Replacement Procedure Spare Parts Disk Drive Removal This chapter explains the procedure for removing and replacing the disk drive. It is assumed that the reader has a thorough knowledge of replacing the complete disk drive and replacing the power-interface cable. When carrying out these procedures, note the following items. -
Page 32: Spare Parts
See Table 2.1 for the model and parts numbers to order the replacement disk drive. Table 2.1 Model and parts numbers Capacity Model Name Mounting screw Order No. (user area) MHV2100BH 100 GB M3 Depth 3 CA06672-B140 MHV2080BH 80 GB M3 Depth 3... -
Page 33: Acronyms And Abbreviations
Acronyms and Abbreviations ABRT Aborted command Host adapter Alternating current Hard disk drive Automatic idle control AMNF Address mark not found AT attachment IDNF ID not found American Wire Gauge IRQ14 Interrupt request 14 Bad block detected Light emitting diode BIOS Basic input-output system Mega-byte... - Page 34 Acronyms and Abbreviations Uncorrectable ECC error Voice coil motor AB-2 C141-F074...
- Page 35 Index Dampproof packaging 1-5 Notes general 1-4 Delivery 1-5 on handling 1-4 revision number marking 1-7 Diagnostic test 1-11 Disk drive replaced, troubleshooting 1-12 Offline self-diagnostics 1-8 replacement 1-5 Operation revision number 1-6 configuration 1-11 revision number label 1-6 test 1-10 Disposition for Error Field contents 1-10 Packaging 1-4 Exchangable parts in field 1-3...
- Page 36 Index Troubleshooting at factory 1-14 disk drive replaced in field 1-12 procedure 1-12 system level and field 1-13 Unpacking 1-4 IN-2 C141-F074...
- Page 37 Technical level: Too high Appropriate Too low Overall rating of this publication: Good Fair Poor FOR FUJITSU USE Overseas office: Person in charge: Note) Local representative should pass this form to the section in charge of distribution in FUJITSU. Reply...
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- Page 39 MHV2100BH, MHV2080BH, MHV2060BH, MHV2040BH C141-F074-01EN DISK DRIVES MAINTENANCE MANUAL MHV2100BH, MHV2080BH, MHV2060BH, MHV2040BH C141-F074-01EN DISK DRIVES MAINTENANCE MANUAL...
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