Table of Contents
Advertisement
Troubleshooting Server Priority Manager
When the WWN of a host bus adapter is displayed in red in the lower-left tree
of the WWN tab, the host bus adapter (HBA) whose WWN is displayed in red
is connected to two or more ports, but the traffic between the HBA and some
of the ports are not monitored by Performance Monitor. When many-to-many
connections are established between HBAs and ports, make sure that all the
traffic between HBAs and ports is monitored. For details on the measures, see
Monitoring All Traffic between HBAs and Ports.
Troubleshooting the Export Tool
Table 8-1 explains possible problems with the Export Tool and probable
solutions to the problems.
Table 8-1
Possible Problems
You cannot run the batch
file.
The Export Tool stops and
the processing does not
continue.
The command prompt
window was displaying
progress of the export
processing, but the
window stopped displaying
progress before the
processing stopped. The
progress information does
not seem to be updated
anymore.
Hitachi Universal Storage Platform V/VM Hitachi Performance Manager User's Guide
Troubleshooting the Export Tool
The path to the Java Virtual Machine (Java.exe) might not be defined
in the PATH environment variable. If this is true, you must add that
path to the PATH environment variable. For information about how to
add a path to the environment variable, refer to the documentation
for your operating system.
An incorrect version of Java Runtime Environment (JRE) might be
installed on your computer. To check the JRE version, enter the
following command at the Windows command prompt or the UNIX
console window:
Java -version
If the version is incorrect, install the correct version of JRE.
The command prompt window might be in pause mode.
The command prompt window will be in pause mode if you click
the command prompt window when the Export Tool is running.
To cancel pause mode, you need to activate the command prompt
window and then press the <ESC> key.
If a timeout of RMI occurs during pause mode, the login will be
canceled and an error will occur when you cancel pause mode
after the timeout. The error message ID will be (0001 4011).
If a memory size is not specified in a batch file, the Out Of Memory
Error occurs in JRE, the Export Tool might stop and the processing
might not continue. Confirm whether the specified memory size is
correct or not.
Troubleshooting
Probable Causes and Recommended Action
8-3
Advertisement
Table of Contents
