Sagem MY302X User Manual page 79

P - S
ROBLEM ITUATION
No receiving calls
Quality reception when calling
Impossible to send message
No answer phonebox
If answer phone icon flashing
In WAP context:
SERVER NOT ANSWERING message
Logon to home page impossible
Troubleshooting
Try to make a call in order to check that the phone and the networks are
operational.
Check and deactivate the permanent call forwarding (permanent call forwarding
icon displayed on the screen).
Check and deactivate the incoming calls restriction when necessary.
If the problem persists, please contact your Technical Helpdesk.
Avoid placing your fingers on the top of the phone, where the aerial is integrated:
the phone will have to use full strength to establish a quality transmission.
Check that the message centre number is correctly entered.
To do so, please select the menu Messages, select Options, select MSG centre
n° and check the number entered. Please contact your network provider to get
this number.
Check that the SIM card does offer this service.
Program the call to be forwarded to answer phone using the information provided
by the operator.
Check that the SIM card used offers this service. Try to make a call to check that
phone and network are operational.
Check if the answer phone number is properly configured. To do so, go to the
Settings/Calls menu, select Voicemail and check the number. Otherwise, enter
your operator's answer phone centre number.
Call the answer phone and listen to the new messages to make it disappear.
Switch off and then switch phone back on.
In the WAP menu, Clear the cache.
A
CTIONS
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