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The phone repair and standstill time during the warranty period may not lead to an extension of the warranty period as stated
in article 1 above, provided no other vital provisions have been agreed.
The application of the warranty is subject to the full payment of the sums due for the phone when the request for support is
made.
4.
The following are excluded from the warranty:
Breakdowns or malfunctions due to non-compliance with the installation and use instructions, to an external cause of the
phone (shock, lightning, fire, vandalism, malice, water damage of any type, contact with various liquids or any harmful agent,
unsuitable electric current...), to modifications of the phone made without the written consent of Sagem Communication, to a
servicing fault, as described in the documentation supplied with the phone, to lack of supervision or care, to poor
environmental conditions of the phone (especially temperature and hygrometry, effects of variations in electric voltage,
interference from the mains network or earth) or even due to a repair, a call-out (opening or trying to open the phone) or to
servicing done by personnel not approved by Sagem Communication.
Damage resulting from inadequate packaging and/or poor packing of the phone sent back to Sagem Communication.
Normal wear and tear of the phone and accessories.
Communication problems linked with a poor environment, especially:
Problems accessing and/or logging onto the Internet, such as breakdowns of the access network, the failure of the
subscriber's or his correspondent's line, transmission fault (poor geographic coverage by radio transmitters, interference,
disturbance, fai-lure or poor quality of phone lines...), a fault inherent to the local network (cabling, file server, user phone)
and/or transmission network fault (interference, disturbance, failure or poor quality of the network...).
Change of parameters of the cellular network made after the phone was sold.
Supply of new software versions.
Current servicing work: delivery of consumables, installation or replacement of these consumables...
Call-outs for phone or software modified or added without the written consent of Sagem Communication.
Faults or disruptions resulting from the use of products or accessories not compatible with the phone.
Phones returned to Sagem Communication without having complied with the return procedure specific to the phone cove-red
by this warranty.
The opening or closing of a SIM operator key and call-outs resulting in the non-operation of the phone resulting from the
opening or closing of SIM operator key done without the agreement of the original operator.
66
Warranty
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