Table of Contents
Advertisement
No receiving calls
Try to make a call in order to check that the phone and the
network are operational.
Check and deactivate the permanent call forwarding
(permanent call forwarding icon displayed on the screen).
Check and deactivate the incoming calls restriction when
necessary.
If the problem persists, please contact your Technical
Helpdesk.
Quality reception when calling
Avoid placing your fingers on the top of the phone, where
the aerial is integrated: the phone will have to use full
strength to establish a quality transmission.
Impossible to send message
Check that your SIM card does offer this service. Try to
make a call to check that phone and network are
operational.
Check if the voicemail number is properly configured
Check that the message centre number is correctly entered.
To do so, go to the Messages/Options/SMS menu, select
Message centre number and check the number.
No voicemail
Check that your subscription does offer this service.
Program the call to be forwarded to voicemail using the
information provided by the operator.
Operator name does not appear on screen
Go into the Settings menu, select Networks, then
Selection. Wait until the operator appears, select it and
validate.
If the Operator logo is present (depending on model),
activate the display (Settings/Display/Operator logo).
52
How can I increase the efficiency of my phone?
Activate the eco mode (see Settings/Display/Energy
saving).
Advertisement
Table of Contents
