Warranty Service Information - Serene HD-50JV Operating Manual

Warranty Service Information

Your HD Phone comes with a one-year limited
warranty. We warrant during this warranty
period, from the date of purchase, to the
original consumer, the HD Phone to be free
from defects in materials and workmanship
under intended home use. In the event that HD
Phone fails to function properly within one year
of original purchase due to defects in materials
or workmanship, return the unit (freight
prepaid) with proof of purchase (sales receipt
or packing slip, no exceptions) to Serene
Innovations. Serene Innovations will either
repair or replace the unit (with a refurbished
unit or unit of equal condition) and return it to
you (using UPS / USPS ground shipping) at no
cost to you if the unit is returned within 30 days
of purchase. If the unit is returned after 30 days
of purchase but within the warranty period,
there will be a warranty handling charge of
$9.95 for each return.
Incidental or Consequential Damages: Neither
Serene Innovations, Inc. nor retailer, dealer
or selling distributor has any responsibility
for any incidental or consequential damages
including without limitation, commercial loss
of profit, or for any incidental expense, loss of
time, or inconvenience. Some states do not
allow exclusion or limitation of incidental or
consequential damage, so the above limitation
or exclusion may not apply to you.
This warranty does not apply to any product
that has been accidentally damaged, abused,
misused or negligent, used on electrical
frequency or voltage other than marked on
product and/or described in manual. Defects
or errors caused by unauthorized alterations,
repairs, and/or tampering are also not covered
by this warranty.
This Warranty gives you specific legal rights,
and you may also have other legal rights that
vary from states to states.
If a defect covered by this warranty should
occur, promptly contact a Customer Care
Representative by phone or log onto www.
sereneinnovations.com to obtain a Return
Authorization Number (RAN) and shipping
instructions before shipping the product to
us. Any shipment without a RAN will not be
accepted and will be returned to you at your
expense. Any authorized returned product
must be accompanied with proof of purchase
and a brief explanation of the problem.
For out of warranty repaired and service,
please contact our Customer Care Department
for directions.
This equipment complies with Part 68
of the FCC Rules. On the equipment is a
label that contains, among other information,
the FCC registration number and ringer
equivalence number (REN) for this equipment.
If requested; this information must be provided
to your telephone company.
This equipment uses the following Universal
Service Order Codes ("USOC") jacks: RJ-11.
Connection to the telephone network should
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