Troubleshooting - Samsung Refrigerator User Manual

Troubleshooting

PROBLEM
The refrigerator does
not work at all or it does
not chill sufficiently.
Food in the fridge is
frozen.
You hear unusual noises
or sounds.
The front corners of
the appliance are hot
and condensation is
occurring.
Ice is not dispensing.
You can hear water
bubbling in the
refrigerator.
There is a bad smell in
the refrigerator.
Frost forms on the walls
of the freezer.
Water dispenser is not
functioning.
Display does not work!
Photos not showing
with a memory card
connected
DA68-02520A(0.4).indb 79
SOLUTION
• Check that the power plug is properly connected.
• Is the temperature control on the display panel set to the correct temperature? Try setting it to
a lower temperature.
• Is the refrigerator in direct sunlight or located too near a heat source?
• Is the back of the refrigerator too close to the wall and therefore keeping air from circulating?
• Is the temperature control on the display panel set to the correct temperature? Try setting it to
a warmer temperature.
• Is the temperature in the room very low?
• Did you store food with a high water content in the coldest part of the fridge?
• Check that the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall and therefore keeping air from circulating?
• Was anything dropped behind or under the refrigerator?
• If you hear a "ticking" sound from inside the refrigerator, this is normal. It occurs because
various parts contract or expand in response to temperature changes in the refrigerator interior.
• Some heat is normal as anti-condensators are installed in the front corners of the refrigerator
to prevent condensation.
• Is the refrigerator door ajar? Condensation can occur when you leave the door open for a long
time.
• Did you wait for 12 hours after installation of the water supply line before making ice?
• Is the water line connected and the shut-off valve open?
• Did you manually stop the ice making function? Make sure Ice Type is set to Cubed or
Crushed.
• Are there ice cubes frozen together in the ice maker bucket?
• Is the freezer temperature too warm? Try setting the freezer temperature lower.
• This is normal. The bubbling comes from the refrigerant liquid circulating through the
refrigerator.
• Has a food item spoiled?
• Make sure that strong smelling food (for example, fish) is wrapped so that it is airtight.
• Clean out your freezer periodically and throw away any spoiled or suspect food.
• Is the air vent blocked? Remove any obstructions so air can circulate freely.
• Allow sufficient space between the foods stored for efficient air circulation.
• Is the freezer door closed properly?
• Is the water line connected and the shut-off valve open?
• Has the water supply line tubing been crushed or kinked? Make sure the tubing is free and
clear of any obstruction.
• Is the water tank frozen because the refrigerator temperature is too low? Try selecting a
warmer setting on the main display panel.
• Press the Reset button over one second to reset the memory. With this, the user information is
not to be reset.
• If the "A SD/MMC card is connected" messages do not appear on the screen, check if the
memory type is SD / SDHC / MMC / HS MMC.
• Check if there are photos or images stored in the memory card.
• Check if the images in the memory card are JPEG (JPG) types.
troubleshooting _79
2011.6.8 8:42:41 AM