Figures and illustrations in this User Manual are provided for reference
only and may differ from actual product appearance. Product design and
specifications may be changed without notice.
Important Warranty Information Regarding
Television Format Viewing
See the warranty card for more information on warranty terms.
Wide screen format PDP Displays (with 16:9 aspect ratios, the ratio of the screen width
to height) are primarily designed to view wide screen format full-motion video. The images
displayed on them should primarily be in the wide screen 16:9 ratio format, or expanded to fill
the screen if your model offers this feature, with the images constantly in motion. Displaying
stationary graphics and images on the screen, such as the dark sidebars on non-expanded
standard format television video and programming, should be limited to no more than 5% of the
total television viewing per week.
Additionally, viewing other stationary images and text such as stock market crawls, video
game displays, station logos, web sites or computer graphics and patterns, should be limited
as described above for all televisions. Displaying stationary images for more than 5% of total
viewing time can cause uneven aging of your PDP display and leave subtle, but permanent
burned-in ghost images in the PDP picture. To avoid this, vary the programming and images,
and primarily display full screen moving images, not stationary patterns or dark bars. On PDP
models that offer picture sizing features, use these controls to view different formats as a full
Be careful in the selection of television formats you use for viewing and the amount of time you
view them. Uneven PDP aging as a result of format selection and use, as well as burned in
images, are not covered by your Samsung limited warranty.
• SAMSUNG ELECTRONICS NORTH AMERICAN LIMITED WARRANTY STATEMENT
Subject to the requirements, conditions, exclusions and limitations of the original Limited
Warranty supplied with Samsung Electronics (SAMSUNG) products, and the requirements,
conditions, exclusions and limitations contained herein, SAMSUNG will additionally provide
Warranty Repair Service in the United States on SAMSUNG products purchased in Canada,
and in Canada on SAMSUNG products purchased in the United States, for the warranty period
originally specified, and to the Original Purchaser only.
The above described warranty repairs must be performed by a SAMSUNG Authorized Service
Center. Along with this Statement, the Original Limited Warranty Statement and a dated Bill of
Sale as Proof of Purchase must be presented to the Service Center. Transportation to and from
the Service Center is the responsibility of the purchaser. Conditions covered are limited only to
manufacturing defects in material or workmanship, and only those encountered in normal use
of the product.
Excluded, but not limited to, are any originally specified provisions for, in-home or on-site
services, minimum or maximum repair times, exchanges or replacements, accessories, options,
upgrades, or consumables.
For the location of a SAMSUNG Authorized Service Center, please call toll-free:
– In the United States : 1-800-SAMSUNG (1-800-726-7864)
– In Canada : 1-800-SAMSUNG
Securing the Installation Space
Keep the required distances between the product and other objects (e.g. walls) to ensure
Failing to do so may result in fire or a problem with the product due to an increase in the internal
temperature of the product.
When using a stand or wall-mount, use parts provided by Samsung Electronics only.
If you use parts provided by another manufacturer, it may result in a problem with
the product or an injury due to the product falling.
The appearance may differ depending on the product.
Be careful when you contact the TV because some parts can be somewhat hot.
Installation with a stand.
© 2012 Samsung Electronics Co., Ltd. All rights reserved.
Installation with a wall-mount.
Important User Information
• Screen Image retention
Do not display a still image (such as that from a video game) on the plasma display panel for
more than a few minutes. Still images can cause screen image retention (burn in). To avoid
such image retention, reduce the degree of brightness and contrast of the screen when
displaying a still image.
• Heat on the top of the Plasma TV
The top side of the TV may become hot after long periods of use as heat dissipates from
the panel through the vent hole in the upper part of the TV. This is normal and does not
indicate any defect or operational failure of unit.
However, children should be prevented from touching the upper part of the TV.
• The TV is making a 'cracking' noise.
• Cell Defects
The PDP uses a panel consisting of 2,360,000(HD-level) to 6,221,000(FHD-level) pixels
which require sophisticated technology to produce. However, there may be a few bright
or dark pixels on the screen. These pixels will have no impact on the performance of the
• Avoid operating the TV at temperatures below 41°F (5°C)
• A still image displayed too long may cause permanent damage to the PDP Panel.
Watching the Plasma TV in 4:3 format for a long period of time may leave
traces of the borders on the left, right, top, or bottom of the screen.
Playing a DVD or a game console may have a similar effect. Damage
caused by the above effect is not covered by the warranty.
• After-images on the Screen.
The PDP uses a panel consisting of 2,360,000(HD-level) to 6,221,000(FHD-level)
pixels which require sophisticated technology to produce. However, there may be
a few bright or dark pixels on the screen. These pixels will have no impact on the
performance of the product.
Warranty does not cover any damage caused by image retention.
Burn-in is not covered by the warranty.
The glass screen of your PDP TV can break if you accidently drop the TV. Handle
the TV with care. When moving the TV, always have two or more people pick it
up and carry it as a safety precaution. Do not lay the TV flat on its face or back.
(Your) Samsung Plasma TV is a high quality television that has been carefully packaged to
protect the integrity of its glass panel and component parts during shipment. It is, nonetheless,
a fragile piece of electronics that requires careful handling. Refrain from putting undue stress
on any part of the packaging when shipping or unpacking the TV. Use care when installing the
TV. Avoid placing the TV in a location where it may be struck, exposed to sharp impacts, or
fall. Panel breakage caused by a fall or impact strike is not covered under the manufacturer's
Contact SAMSUNG WORLDWIDE
If you have any questions or comments relating to Samsung products, please contact the
SAMSUNG customer care center.
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Canada Inc., Customer
Service 55 Standish Court
85 Challenger Road
Mississauga, Ontario L5R
Ridgefield Park, NJ