Troubleshooting - Samsung AQV09USeries User & Installation Manual

Troubleshooting

Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expenses.
PROBLEM
The air conditioner does
not work at all.
The temperature
adjustment is not working.
Cool/Warm air does
not come out of the air
conditioner.
working.
Fan speed adjustment is
not working.
Remote controller is not
working.
Timer function does not
set.
The indicator is blinking
continuously.
Odors permeate in the
room during operation.
Error is indicated.
Noise is generated.
Smoke is generated from
the outdoor unit.
Water is dropping from
the outdoor unit piping
connection.
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MAX_XSA_IBIM_DB98-33747A_E.pdf
SOLUTION
• Check power status and then operate the air conditioner again.
• Plug in or switch on the circuit breaker and then operate the air conditioner again.
• Check if you have set the Timer. Operate the air conditioner again by pressing the
Power button.
• Check if you have selected Fan/Turbo mode. In these modes, desired temperature is set to
auto and you cannot adjust the temperature.
• Check if the set temperature is higher(during Cool mode)/lower(during Heat mode) than
the current temperature. Press the Temp + or - button on the remote controller to change
the set temperature.
• Check if the Air is blocked by dirt. If there is a lot of dust on the Air
cooling(heating) performance may decrease. Clean them frequently.
• Check if the outdoor unit is covered or installed near the obstacle. Take the cover
take the obstacle away.
• If you want to operate the air conditioner in the sunlight, cover the outdoor unit using
curtains or etc.
• Check if the air conditioner is operating in De-ice mode. When the ice formed in winter
or the outdoor temperature is too low, the air conditioner operates in De-ice mode
automatically. In De-ice mode, indoor fan stops and cool air does not come out.
• If the doors or windows are open, it may cause bad cooling (heating) performance.
Close the doors and windows.
• Check if the air conditioner has just been turned on after stopping cooling(heating)
operation. In this case, just a fan will run to protect the outdoor unit compressor.
• Check if the pipe length is too long. When the pipe length exceeds maximum allowable
pipe length, cooling (heating) performance may decrease.
• Check if you have selected Auto/Dry/
temperature is set to auto and you cannot adjust the temperature.
• Check if you have selected Auto/Dry/Turbo/
is set to Auto and you cannot adjust the fan speed.
• Check if your batteries are depleted.
• Make sure nothing is blocking your remote controller sensor.
• Check that there are strong lighting apparatus near the air conditioner. Strong light which
• Check if you press the Set button on the remote controller after you have set the time.
• Press the Power
switch.
If the indicator is still blinking, contact the service center.
• Check if the appliance is running in a smoky area. Ventilate the room or operate the air
conditioner in Fan mode for 1~2 hours. (We do not use smelly components in the air
conditioner.)
• When an indoor unit indicator blinks, contact the nearest service center.
• Depending on the status of the air conditioner usage, noise can be heard when refrigerant
• If may not be a but it can be a steam generated by the defrost operation from outdoor
heat exchanger during Heat mode in winter.
•
and
mode. In these modes, desired
mode. In these mode, fan speed